Troubleshooting - Hawking Net-Talk HNT1 User Manual

5. Troubleshooting

Sound Devices Problems
Q1. While using Skype or MSN messenger/Yahoo Messenger software for voice
conversation:
• There is no dial tone after pressing the dial key.
• I cannot hear the other party on my USB phone.
• I hear the other party on my PC's sound card (or another USB speaker)
instead of the USB phone.
• The other party cannot hear me.
A1. Make sure your software is configured to use USB phone as the audio in/out
device.
Skype:
In Skype window, click Tools > Options > Sound Devices. Make sure the
Audio In (microphone) and Audio Out (speaker) are correctly configured to
use USB Audio Device, i.e., the USB phone.
MSN Messenger:
In MSN Messenger window, click Tools > Audio/Video Tuning Wizard and
proceed as prompted. When the following screen pops up, make sure the
microphone and speaker are correctly configured as below:
Hawking HNT1 Net-Talk™ USB Internet Phone
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