Warranty - A.O. Smith ELECTRIC WATER HEATER Owner's Manual

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. If
the glass lined tank in this water heater shall prove upon examination by A. O.
Smith Corporation (the warrantor) to have leaked during the warranty period in
normal residential use, due to natural corrosion from potable water therein, the
warrantor will furnish the ORIGINAL OWNER a replacement A. O. Smith
water heater of equivalent size and current model, or a replacement part for
any thermostat which fails in normal use, in accordance with the warranty
terms and conditions specified below. THE A. O. SMITH REPLACEMENT
MODEL OR PART WILL BE WARRANTED FOR ONLY THE UNEXPIRED
PORTION OF THE ORIGINAL WARRANTY. The warranty period will be
determined by the original installation date of the water heater. PROOF-OF-
PURCHASE AND PROOF-OF-INSTALLATION ARE NECESSARY TO
VALIDATE THIS WARRANTY. This warranty is not transferable and applies
to models listed below which are produced after March 1, 2000.
WARRANTY PERIODS
MODEL
PEC, PEH, PEHT
PES, PEST, PLJF
EC, EESC, ELJC
EES, EEST, ELJF, ELSF, EEH,
EEHT, ESTT
When the water heater has been used for other than single family residential
application; 1. The tank warranty shall be reduced to 1 year for 6 year models
and 3 years for 10 year models. 2. The parts warranty shall be reduced to 1
year for all models. Returned parts which meet any of the following conditions
are not covered by this warranty: 1) improper installation or removal, 2) damaged
by other than normal wear, 3) replaced for cosmetic purposes, or 4) returned
with defaced date codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and operated
in accordance with 1) all local fire codes and plumbing codes, ordinances and
regulations, 2) the printed instructions provided with it, 3) good industry
practices, and 4) proper safety practices such as but not limited to a properly
sized drain pan if installed in an area where leakage from connections of the
tank would result in damage to the area adjacent to the heater. In addition, a
new temperature and pressure relief valve, certified by the American Gas
Association must have been properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
• owned by the original purchaser;
• used at temperatures not exceeding the maximum calibrated setting of its
thermostat;
• used at water pressure not exceeding the working pressure shown on the
heater;
• filled with potable water, free to circulate at all times and with the tank free
of damaging water sediment or scale deposits;
• used in a non-corrosive and non-contaminated atmosphere;
• used with factory approved anode(s) installed;
• in its original installation location;
• in the United States, its territories or possessions, and Canada;
• sized in accordance with proper sizing techniques for residential water
heaters;
• bearing a rating plate which has not been altered, defaced or removed
except as required by the warrantor;
• not used in a closed system without a properly sized and installed
thermal expansion tank;
• fired at the proper voltage and wattage.
• maintained in accordance with the instructions printed in the manual
included with the heater.
Any accident to the water heater or any part thereof (including freezing, fire,
floods, or lightning), any misuse, abuse or alteration of it, any operation of it in
a modified form, or any attempt to repair tank leaks or parts, will void this

warranty.

SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE
ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. THE
OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may
include but are not limited to:
LIMITED RESIDENTIAL ELECTRIC WARRANTY
TANK 1 PARTS
10
10
6
6
a. Labor charges for service, removal, or reinstallation of the water heater or
part thereof.
b. Shipping and delivery charges for forwarding the new water heater or
replacement part from the nearest distributor and returning the claimed
defective heater or part to such distributor except in the state of California
where such charges are the manufacturer's responsibility.
c. All cost necessary or incidental for handling and administrative charges,
and for any materials and/or permits required for installation of the
replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the
sale of this heater under state law are limited to one year duration for the
heater or any of its parts. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
2
Any claim under this warranty should be initiated with the dealer who sold the
10
heater, or with any other dealer handling the warrantor's products. If this is not
2
practical, the owner should contact: A. O. Smith Corporation, 5621 West
115th Street, Alsip, Illinois, 60803 (800) 323-2636. Canadian customers should
6
contact A. O. Smith Enterprises, Ltd., P.O. Box 310-768 Erie Street, Stratford,
Ontario N5A 6T3, (519) 271-5800.
2
The warrantor will only honor replacement with identical or similar water heater
or parts thereof which are manufactured or distributed by the warrantor.
Dealer replacements are made subject to in-warranty validation by warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATE ARE
REQUIRED TO SUPPORT WARRANTY CLAIM FROM ORIGINAL
OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE
OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF
OF THE WARRANTOR WITH RESPECT TO THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE
HEATER OR PARTS. THE WARRANTOR SHALL NOT BE RESPONSIBLE
FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE,
LOSS OR DAMAGE TO PERSONAL PROPERTY, OR OTHER
CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE
BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO
ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND
WHETHER ARISING IN CONTRACT OR IN TORT.
Some states do not allow the limitation or exclusion of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
IMPORTANT INFORMATION
Model Number____________________________________________
Serial Number____________________________________________
Installation Information
Date Installed_____________________________________________
Company's Name__________________________________________
Street or P.O. Box _________________________________________
City, State, and Zip Code____________________________________
Phone Number____________________________________________
Plumber's Name___________________________________________
8