Advertisement
Symptom
AC adaptor isn't plugged into a wall outlet or
Unit doesn't respond
the connector is not plugged into the power
(no power)
supply jack on the back of the dock
Wall outlet is not functioning or switched off
Batteries are weak or dead
iPod/iPhone does not
Using no or wrong iPod/iPhone insert
dock properly
iPod/iPhone not docked properly
iPod/iPhone does
iPod/iPhone is not docked properly
not respond to the
unit
Your iPod/iPhone software is too old
iPod/iPhone is locked up
Using 1
or other devices.
iPod/iPhone does not
If your iPod/iPhone is not used for some time,
come on immediately
it may enter deep sleep mode
iPod/iPhone battery is run down or is too weak
Unit operation is
Unit requires reset
erratic
Trouble Shooting
Possible Problem
st
or 2
nd
generation iPod, iPod shuffle
Plug the AC adaptor into a wall outlet and plug the connector
into the supply jack on the unit
Plug another device into the same outlet to confirm the outlet
is working. Make sure any associated power switch is ON
Charge internal battery by connecting AC adaptor to working
outlet until battery indicator glows steadily.
Make sure the dock insert is the proper fit for your iPod/iPhone
Remove your iPod/iPhone from the dock and check for
obstruction on the connectors in the dock and on your
iPod/iPhone. Make sure there is no "skin" or case on the
iPod/iPhone. Then reseat it in the dock.
Remove your iPod/iPhone from the dock and check for
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.
Upgrade software on your iPod/iPhone via iTunes
Please make sure your iPod/iPhone is working properly before
docking into the unit. Please refer to your iPod/iPhone manual
for details.
Unit cannot control those iPod models or other devices. Use
the Line-in jack to play these devices.
Press the Menu button on your iPod/iPhone
Charge your iPod/iPhone for about 5 minutes
Insert the end of a paperclip or similar into the Reset port
located next to the AC jack and press in for a few seconds
to restore the unit to factory default settings. Doing so will
overwrite any current settings.
6
Solution
Advertisement
