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Related Manuals for COM 21 DOXport 1110
Summary of Contents for COM 21 DOXport 1110
- Page 1 DOXport 1110 Cable Modem ™ User’s Guide...
- Page 2 Com21. Part Number: 271-0117-00 Printed in the U.S.A. September 2000 DOXport 1110 User’s Guide...
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Page 3: Contact Information
Contact Information If you need help installing your modem, you can contact Com21 by telephone or Internet: Phone: 888-868-4154 Website: www.com21.com Important Rules for Safe Operation Please read and follow the instructions in this manual. Use the AC adapter that is provided with the modem. - Page 4 DOXport 1110 User’s Guide...
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Page 5: Table Of Contents
Your DOXport 1110 Cable Modem ........ - Page 6 DOXport 1110 User’s Guide...
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Page 7: List Of Tables
List of Tables Table 1. DOXport 1110 Rear Panel Ports ..................2 Table 2. DOXport 1110 LEDs......................13 Table 3. LED Troubleshooting .......................15 Table 4. Specifications........................19 List of Tables... - Page 8 DOXport 1110 User’s Guide...
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Page 9: List Of Figures
List of Figures Figure 1. Package Contents ........................1 Figure 2. DOXport 1110 with Detachable Stand ................2 Figure 3. Rear Panel Ports ........................2 Figure 4. Cabling Diagram with Ethernet Configuration ..............4 Figure 5. Cabling Diagram with USB Configuration ..............5 Figure 6. USB Driver Self-Install.......................5 Figure 7. - Page 10 DOXport 1110 User’s Guide...
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Page 11: Introduction
Your DOXport 1110 Cable Modem Your DOXport 1110 cable modem gives you high-speed, always on access to the Internet through your cable TV (CATV) network. The DOXport 1110 works on any cable system that complies with the Data Over Cable Services Interface Specifications (DOCSIS). -
Page 12: Installing The Cable Modem
Installing the Cable Modem Place your DOXport 1110 cable modem in an area that will not block any of its ventilation holes. In order to hold the modem in an upright position (as shown below), use the included stand. DOXport 1110 with Detachable Stand Figure 2. - Page 13 The setup sheet provided in your package and/or on the CD provides an illustrated step-by- step procedure for setting up your modem. To summarize: Make sure all “Before you start” requirements are met. Look at the label on the bottom of the cable modem. This label shows the serial number, the MAC (Media Access Control) address of your cable modem, and the MAC address of the USB port.
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Page 14: Figure 4. Cabling Diagram With Ethernet Configuration
Plug the rectangular-end of the USB cable into your computer’s USB port, and the square-end of the USB cable into the USB port of the DOXport 1110 (labeled “USB” Your configuration should look like Figure 5. DOXport 1110 User’s Guide... -
Page 15: Figure 5. Cabling Diagram With Usb Configuration
Cabling Diagram with USB Configuration Figure 5. Once the USB cable is connected between the DOXport 1110 and the PC, the computer will detect the newly added USB device and install the necessary drivers automatically. (The DOXport 1110 USB drivers are stored in the Reference CD, so make sure the CD is in the computer CD- ROM drive. -
Page 16: Figure 7. Add New Hardware Wizard
Follow the on-screen prompt instructions and enter the drive letter of the DOXport 1110 Reference CD-ROM, on which the USB device driver and support driver are located. After the networking device driver is installed, the networking support driver is also needed. -
Page 17: Figure 8. Search For Best Driver
Select the recommended option ‘Search for the best drivers for your device’, then click Next. Search for Best Driver Figure 8. Select CD-ROM drive, in which the drivers are stored, then click Next. Select CD-ROM Drive Figure 9. Installing the Cable Modem... -
Page 18: Figure 10. Install Usb Driver
The computer will display the device driver it found. Click Next. Install USB Driver Figure 10. Click Finish to complete the installation. Finish Installing USB Driver Figure 11. Reboot the computer when the installation is finished. — Click START -> SHUT DOWN -> RESTART DOXport 1110 User’s Guide... -
Page 19: Configuring Tcp/Ip
Your modem will now begin the auto-acquisition process. Refer to “LED Acquisition States” on page 13 for details. Now that you have connected the PC and the DOXport 1110, perform the following step: Configure the network parameters of your computer based on the instructions provided by your cable operator. -
Page 20: Figure 13. Select Network Component Type Window
Select Network Component Type Window Figure 13. Click MICROSOFT in the MANUFACTURERS section and then click TCP/IP in the NETWORK PROTOCOL section on the SELECT NETWORK PROTOCOL window (Figure 14). Select Network Protocol Window Figure 14. Click OK. DOXport 1110 User’s Guide... -
Page 21: Figure 15. Network Window
Click TCP/IP on the NETWORK window (Figure 15). If you have more than one TCP/IP entry, choose the one associated with the Ethernet card connected to the DOXport 1110. Network Window Figure 15. Click PROPERTIES. 10. Select the IP ADDRESS tab on the TCP/IP PROPERTIES window (Figure 16). -
Page 22: Verifying Your Ip Address
Click OK after the system displays the IP address. If, after performing this procedure, your computer doesn't access the Internet, verify that PWR, LAN, and CBL LEDs are steady green. Then call your Service Provider. They will assist in verifying your configuration. DOXport 1110 User’s Guide... -
Page 23: Diagnostics
Diagnostics LED Identification The DOXport 1110 modem has six front panel lights called LEDs (Light-Emitting Diodes). The LEDs let you monitor status during installation and operation. See Table 2 for a description of the six LEDs. DOXport 1110 LEDs Table 2: Description Indicates whether power is being supplied to the modem. -
Page 24: Figure 18. Led States
(the LEDs will flash in synchrony). LED states Figure 18. IMPORTANT If the modem is set for “Network Access Denied” by your service operator, the modem will remain in the Registration state (sequence 11). Contact your cable service provider. DOXport 1110 User’s Guide... -
Page 25: Troubleshooting With Leds
Troubleshooting with LEDs Table 3 provides possible solutions in the event that your LEDs indicate that the modem has a problem. LED Troubleshooting Table 3: Indication/LED State Problem Possible Solution Check power adapter connections, and power outlet. If PWR LED off No power all appear to work, contact your Service Provider. -
Page 26: Checking The Usb Driver
Adapter devices. All working USB devices will appear on the System ‘Device Manager’ window (Figure 19). If the Com21 USB Cable Modem is properly installed, the Device Manager will display it with this symbol Device Manager Figure 19. DOXport 1110 User’s Guide... -
Page 27: Figure 20. Usb Device With Warning Symbol
Otherwise, it will display a warning sign on top of the USB symbol (Figure 20). Make sure the USB symbol represents the DOXport 1110 and not another USB device. USB Device with Warning Symbol Figure 20. If the warning sign is displayed, there might have been an error during the installation. -
Page 28: Figure 21. Removing Usb Driver
Reboot the computer and then follow the installation procedure again. Removing USB Driver Figure 21. DOXport 1110 User’s Guide... -
Page 29: Doxport 1110 Specifications
DOXport 1110 Specifications The Com21 DOXport 1110 cable modem complies with DOCSIS specifications. Table 4 lists detailed operating and environmental specifications. Specifications Table 4: Parameter Specification DOWNSTREAM Demodulation 64QAM/256QAM Physical speed 30 Mbps (64QAM) / 43 Mbps (256QAM) Error correction... - Page 30 1 in. (H) x 6.625 in.(W) x 5.75 in. (D) Weight 13.9 oz ENVIRONMENTAL Operating temperature 0°C to +40°C Humidity 10 % to 90 % (non-condensing) Storage temperature -40°C to +75°C Safety UL/cUL, TUV, CE Emission FCC part 15, class B DOXport 1110 User’s Guide...
- Page 31 Product. To obtain warranty service, you must also provide proof of original date of purchase. Com21, Inc. 750 Tasman Drive Milpitas, CA 95035 USA DOXport 1110 Specifications...
- Page 32 DOXport 1110 User’s Guide...
- Page 33 Index Numerics 16QAM, 19 MCNS, 19 64QAM/256QAM, 19 MIB, 19 bandwidth, 19 obtain IP address, 12 operating system, 9, 12 output signal level, 19 CATV, 1 configuration, 12 physical speed, 19 power consumption, 20 protocol option, 10 data channel, 13 demodulation, 19 DOCSIS, 1, 19 QPSK, 19...
- Page 34 UL1310, 20 UL1950, 20 ventilation, 2 Windows, 9 winipcfg.exe, 12 Index-2 DOXport 1110 User’s Guide...
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