Faqs; On Screen Messages - Panasonic Viera TH-37PX7B Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre
for assistance. For details (p. 52)
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in "AV mode"?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 24) and volume.
•
Check all required SCART cables and
connections are firmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to fill your
screen. For user control please see p. 46.
S-Video / black and
white picture
•
Using AV button please confirm your
selection is S-Video I.e. AV2/AV2S
(p. 18).
No programmes shown
on TV Guide
D 1 BBC O D 7 BBC T D 14 E4 D 70 CBBC D 72 Cartoo
•
• Check the DVB transmitter.
Adjust the direction of the aerial to another
• transmitter installed nearby.
Check the analogue broadcast.
If the image quality is poor, check the
aerial and consult your nearest dealer.
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On Screen messages - I.e. EC/AV1
•
You can simply clear these by pressing the button .
Press again to redisplay.
Direct TV record / Q-Link
functions not recording
•
Please confirm SCART cable and connection. Also
please set "AV1 / AV2 out" in the Setup Menu (p. 25).
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
● no signal in DVB or AV mode
● selected locked channel
● selected invalid channel
● selected radio channel
● displayed menu
● Digital teletext (no video contents)
Problem
•
• Set "P-NR" in the Picture Menu (to remove noise). (p. 24)
Chaotic image, noisy
Check nearby electrical products
(car, motorcycle, fluorescent lamp).
•
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
No image can be displayed
(p. 24)
•
Blurry or distorted image
Reset channels. (p. 32)
(no sound or low volume)
•
Turn off the TV with Mains power On / Off switch, then turn it on
Unusual image is displayed
again.
•
Is "Sound mute" active? (p. 9)
•
No sound is produced
Is the volume set to the minimum?
•
Sound signal reception may be deteriorated.
•
Sound level is low
Set "NICAM" (p. 24) in the Sound Menu to "Off".
or sound is distorted
(Analogue only)
•
Due to the digital reception technologies involved, quality of the DTV signals may be relatively low in
some cases, despite good reception of analogue programmes.
•
Check "DVB Signal Condition". (p. 33)
Interference or If "Signal Quality" or "Signal Strength" are displayed in red,
check aerial.
frozen / disappearing
If problem persists, consult your local Panasonic dealer.
•
image in DVB
Turn the TV off with the Mains power On / Off switch, then turn
it On again.
•
Set the sound setting of the connected equipment to
"2ch L.PCM".
•
Sound is unusual
• Check the "HDMI Input" setting in the Sound Menu. (p. 24)
If digital sound connection has a problem, select analogue
sound connection. (p. 41)
•
Pictures from external
• Is the HDMI cable connected properly? (p. 44)
equipment are unusual
Turn Off the TV and equipment, then turn them On again.
•
when the equipment is Check an input signal from the equipment. (p. 47)
•
Use an equipment compliant with EIA/CEA-861/861B.
connected via HDMI
•
"VIERA Link" function
Confirm the connection.
•
does not work and
Turn the connected equipment on and then switch the TV on.
(p. 42)
an error message appears
•
Off Timer function is activated.
TV goes into •
The TV enters "Standby mode" about 30 min. after analogue
"Standby mode"
broadcasting ends.
•
The remote control
• Are the batteries installed correctly? (p. 6)
does not work Has the TV been switched On?
•
Follow the message's instructions.
•
An error message appears
If the problem persists, contact the authorized Service Centre.
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