Samsung Q45 User Manual page 167

A2 Some headsets cause sound to be played
intermittently depending on the Bluetooth driver
and the firmware version. Check your Bluetooth
driver and firmware versions and download the
latest versions by connecting to Zaigen (www.
zaizen.co.kr).
▶ Checking the Version
– Driver Version: In the Taskbar, right-click the
Bluetooth icon > Check the version in the
General tab.
– Firmware Version: In the Taskbar, right-click the
Bluetooth icon > Check the version in the
Hardware tab.
A3 Check if the headset is properly connected and is
operating normally.
A4 Check the volume settings of the headset and the
computer.
A5 If a multimedia application such as Windows Media
Player is running when connecting the headset,
the headset may not be connected or recognized
properly. Connect the headset first and then launch a
multimedia application.
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