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troubleshooting
If you are having trouble with your mobile phone, try
these troubleshooting procedures before contacting a
service professional.
While using your phone, the following messages
may appear:
Message
Try this to solve the problem:
Ensure that the SIM or USIM card is
No SIM mode
installed correctly.
When the phone lock feature is
Phone lock
enabled, you must enter the password
you set for the phone.
Message
Try this to solve the problem:
When using the phone for the first time
or when the PIN requirement is
enabled, you must enter the PIN
PIN code
supplied with the SIM or USIM card.
You can disable this feature by using
the PIN lock menu.
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
PIN2 code
with the SIM or USIM card. For details,
contact your service provider.
Your SIM or USIM card is blocked,
usually as a result of entering your PIN
PUK code
incorrectly several times. You must
enter the PUK supplied by your service
provider.
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