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MAXDATA SN 40 M1 User Manual

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MAXDATA SN 40 M1

User Guide

Rev. 1.1

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  • Page 1: User Guide

    MAXDATA SN 40 M1 User Guide Rev. 1.1...
  • Page 2 Contents...

  • Page 3: Table Of Contents

    Changing the System Settings ......................49 Changing the Network Settings ......................51 Accessing the Storage System Using FTP ....................54 Storage System Disk Status ........................54 Logging Out of the Manager .........................55 Shutting Down the Storage System ......................56 MAXDATA SN 40 M1 – User Guide...
  • Page 4 Removing Hard Disks or Responding to Disk Failure ................56 Responding to RAID Degradation ....................58 Responding to RAID Failure ......................59 Replacing a Hard Disk ........................60 5 Protecting Local Disks Getting Started ............................63 System Requirements ........................63 Installing the Microsoft iSCSI Initiator ....................64 ®...
  • Page 5 30. Installing Hard Disk into Drive Carrier ....................61 31. Order of Drive Carriers ........................62 Tables 1. System Requirements ........................12 2. Adding Users ...........................22 3. Shared Folders – Access rights .......................26 4. Product Regulatory Compliance Markings ..................85 MAXDATA SN 40 M1 – User Guide...

  • Page 7: Safety And Warnings

    5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system-any unpainted metal surface-when handling compo- nents. 6. Do not operate the system with the chassis covers removed. MAXDATA SN 40 M1 – User Guide...
  • Page 8 After you have completed the six SAFETY steps above, you can remove the system covers. To do this: 1. Unlock and remove the padlock from the back of the system if a padlock has been installed. 2. Remove and save all screws from the covers. 3.

  • Page 9: Storage System Features

    2 Storage System Features The MAXDATA SN 40 Storage System is an intelligent network storage solution for small and medium- sized offices, and home network environments. It provides up to 2.0 TB of hard disk space for both shared files and backups of your computer hard disks, offering an ideal way to distribute and protect important data.
  • Page 10 Call out Component Definition NIC 1 Activity LED Blinking GREEN indicates Ethernet activity. NIC 1 Link LED Continuous GREEN indicates an active Ethernet connection. Off indicated no active Ethernet connection. NIC 2 Activity LED Blinking GREEN indicates Ethernet activity. NIC 2 Link LED Continuous GREEN indicates an active Ethernet connection.

  • Page 11: Rear Panel

    Press the Reset Button for three seconds to revert the unit to the system defaults. Power Supply Fan Security Slot Anti-theft slot for attaching a security cable. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 12: System Requirements

    System Requirements The following minimum system requirements must be met before setting up the MAXDATA SN 40 Storage System: Table 1. System Requirements Component Requirement Web Browser Microsoft Internet Explorer 6.0 or above, Firefox 1.06 or above. ® Network Environment TCP/IP networking environment.

  • Page 13: Getting Started

    3 Getting Started Getting started with your MAXDATA SN 40 Storage System involves the following general steps: 1. Set up your storage system. This involves installing the hard disks, attaching any optional USB devices, attaching the storage system to your network, powering up the system, and initializing the disks from the storage system’s internal flash memory.

  • Page 14: Setting Up The Storage System

    (You can add more disks later, but changing your disk configuration might cause data loss.) The MAXDATA SN 40 Storage System also supports optional USB devices, such as USB disks. If you have such devices, you can attach them now, or you can attach them later.

  • Page 15: Accessing The Manager

    When the login page appears, you can bookmark it so that you can quickly and easily access it the next time. 2. Log in to the Manager (as described in “Logging in to the Manager” on page 18). MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 16: Accessing The Manager Using The Console

    Accessing the Manager Using the Console If you want to access the Manager using the Console, you must install the Console on each computer from which you plan to manage the storage system. The Console makes it easier to access storage systems on a DHCP network.

  • Page 17: Storage System Console

    If your storage system uses both available ports to connect to the network, you can select either item to access the Manager. 3. Log in to the Manager. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 18: Logging In To The Manager

    Logging in to the Manager Whether you access the Manager using a Web browser or the Console, the login page appears. This ensures that only authorized individuals can change the storage system settings. To log in, enter the administrator user name and password, and then click “Log In”. The default administrator user name is “admin”, and the default password is “storage”.

  • Page 19: Adding Users

    For more information, refer to Chapter 4, “Managing Your Storage System”, beginning on page 33. Contact Us Provides information about MAXDATA and the other products and services it offers. Log Out Logs you out of the Manager.

  • Page 20: Users & Computers - Main Page

    Figure 4. Users & Computers – Main Page 2. Click “Add”. Figure 5. Users & Computers – User Type Selection 3. Select the type of user you want to add, and then click “Next”. The operating system used by the user determines which option you should choose – “Windows/Mac OS X user (CIFS)”...

  • Page 21: Users & Computers - Add User (Windows / Mac Os X)

    Figure 6. Users & Computers – Add User (Windows / Mac OS X) Linux/Other Mac User (NFS) Figure 7. Users & Computers – Add User (Linux / Mac OS) MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 22: Adding Users

    4. Enter the requested user information and click “Done”. Table 2. Adding Users For this type of user Do this Windows/Mac OS X user (CIFS) Enter the user name and password for accessing the shared folders. (You must enter the password a second time to confirm it.) The user name can be up to 15 characters long and can include letters and numbers.

  • Page 23: Creating Shared Folders

    Creating Shared Folders By default, the Maxdata SN 40 Storage System includes a shared folder named “public”, which all Windows and Mac OS X users can access (unless you change the list of authorized users or their access rights as described in “Accessing Shared Folders” on page 27).

  • Page 24: Shared Folders – User Type Selection

     Note The “Shared folders” list includes “usbdisk1” and “usbdisk2” whether or not any USB disks have been connected to the storage system. In addition, shared folders created using the “home” folder in the Console do not appear in the “Shared folders”...

  • Page 25: Shared Folders - Access Rights (Windows / Mac Os X)

    The page that appears next varies, depending on the user type you selected. Windows/Mac OS X User (CIFS) Figure 12. Shared Folders – Access Rights (Windows / Mac OS X) MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 26: Shared Folders - Access Rights (Linux / Mac Os)

    Linux/Other Mac User (NFS) Figure 13. Shared Folders – Access Rights (Linux / Mac OS) 5. In the “Unauthorized users” list, select the name of the user who should be able to access this shared folder. To select multiple, contiguous users, hold down the Shift key and select the first user, then select the last user.

  • Page 27: Accessing Shared Folders

    When you have finished, you can log out (as described in “Logging Out of the Manager” on page 55), or you can explore more of the features that the Maxdata SN 40 Storage System has to offer. (For more information, refer to Chapter 4, “Managing Your Storage System”, beginning on page 33.)
  • Page 28  Note You can use the storage system name only if that name is registered with a DNS server on your network. Alternatively, you can click “Browse” and select the shared folder from the Microsoft Windows Network. 5. To automatically connect to this shared folder each time you log on to Windows, select “Reconnect at logon”.
  • Page 29 If the “guest” user has access to this shared folder, you can use “guest” as both the user name and password. You can now access the shared folder from My Computer or Windows Explorer. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 30: Linux ® Users

    Linux Users ® To access a shared folder on a computer running Linux: 1. Create a directory by entering the following command at the command prompt: mkdir /my_directory where “my_directory” is the name of the directory. Be sure to include the full path to the directory (for example, “/mnt/my_directory”). 2.

  • Page 31: Attaching Usb Devices (Optional)

    If you purchased optional USB external storage devices, you can attach them to the USB ports on the back of the storage system (see letter “A” in the following figure). Figure 14. Attaching Optional USB Devices MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 33: Managing Your Storage System

    • Shutting Down the Storage System – Shut down the storage system using the Manager rather than pushing the power button on the storage system manually. MAXDATA SN 40 M1 – User Guide...

  • Page 34: Managing Users

    Managing Users When you click “Users” in the navigation bar, the “Users & Computers” page appears. This page displays a list of all currently configured Windows and Mac OS X users, as well as all Linux and other Mac computers. Figure 15.

  • Page 35: Modifying Users

    The page that appears next varies, depending on the type of user you selected. Windows/Mac OS X User (CIFS) Figure 16. Users & Computers – Modify User (Windows / Mac OS X) MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 36: Users & Computers - Modify User (Linux / Mac Os)

    Linux/Other Mac User (NFS) Figure 17. Users & Computers – Modify User (Linux / Mac OS) 4. Make the desired change and click “OK”: For this type of user Do this Windows / Mac OS X user (CIFS) Enter the password for accessing the shared folders. (You must enter the password a second time to confirm it.) NOTE If the user name and password specified here are the same as...

  • Page 37: Removing Users

    “Members” list. Figure 18. Groups – Main Page You can add a group, modify the group membership, or remove groups at any time. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...
  • Page 38 Adding a Group When you create a group, you typically specify which users should be members of that group, although you can create an empty group and add users later. (You must add users as described in “Adding Users” on page 19 before you can add those users to a group.) Each user can be a member of multiple groups.
  • Page 39 The selected users move from one list to the other. On the “Groups” page, when you select this group in the “Groups” list, the adjacent “Members” list immediately reflects the changes you just made. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 40: Managing Shared Folders

    Removing a Group Removing a group does not remove the users that are members of that group; it simply means that the group will no longer appear in the Groups list on the Groups page. The users remain listed on the “Users &...

  • Page 41: Adding Shared Resources

    USB disk, and then click “Next”. The operating system used by the user determines which option you should choose – “Windows/Mac OS X user (CIFS)” or “Linux/Other Mac user (NFS)”. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 42: Shared Folders - Access Rights (Windows / Mac Os X)

     Note Linux users and Mac users who are not using OS X access shared folders using NFS. In this environment, access to shared folders is given to entire computers, not to individual users of those computers. However, in Windows and Mac OS X environments, each computer user can have individual access to a shared folder.

  • Page 43: Shared Folders - Access Rights (Linux / Mac Os)

    (Read/Write)”, depending on the access level you now want the user to have. If you created groups (as described in “Adding a Group” on page 38), you can perform this step with groups as well. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 44: Deleting A Shared Folder

    This page shows all groups and all users. For example, if you created a group named “Group1”, and added “User2” and “User3” to that group, the “Unauthorized groups” list includes “Group1”, and the “Unauthorized users” list includes “User2” and “User3”. If you select “Group1” and click “Add (Read-Only)”, “Group1”...

  • Page 45: Managing Backups

    2. In the “Computer name” list, click the name of the computer whose recovery CD password you want to change. 3. In the “Passwords for Restoring Disks” text box, type the password to use. This password must be 12–16 characters long. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 46: Deleting A Backup

    4. Click “Change Password”. The user must provide this password when recovering a disk from this storage system using the Recovery CD. Deleting a Backup You can delete all backups of a given disk, but you cannot delete just an individual backup from a specific date and time.

  • Page 47: Setting Up E-Mail Alerts

    If you clear this option, you do not have to complete the rest of this procedure; simply click “Apply”. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 48: Disconnecting Usb Devices

    3. In the “SMTP server name or IP address” text box, enter the fully qualified domain name or IP address of your e-mail server. 4. In the “First e-mail address” text box, enter the e-mail address of an individual who should receive e-mail notifications when a problem occurs.

  • Page 49: Changing The System Settings

    Manager, as well as the password to use for protecting local disks. To change any of the system settings: 1. In the navigation bar, click “Advanced”. 2. In the left pane, click “System”. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...
  • Page 50 3. Make the desired changes: To change this Do this The storage system name In the “Storage system name” text box, enter the new name to use for the storage system. This name can be up to 15 characters long and can include letters, numbers, and hyphens.

  • Page 51: Changing The Network Settings

    (Only the first Ethernet port was configured during setup. The second uses its default settings unless you change them here.) Figure 25. Network Settings MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...
  • Page 52 You can change these settings at any time.  Note Changing the IP address or subnet mask can have several effects: • Access to the Manager will be disrupted and you will have to access it again using the new IP address.
  • Page 53 5. When the confirmation message appears, click “OK”.  Note If you changed the IP address of the storage system, you must now access the Manager using the new IP address. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 54: Accessing The Storage System Using Ftp

    Accessing the Storage System Using FTP If you enabled the storage system to act as an FTP server, all Windows or Mac OS X users can use a Web browser to access the “public” folder. All Windows users can also access the folder created as a result of using the “home”...

  • Page 55: Logging Out Of The Manager

    1. In the navigation bar, click “Log Out”. 2. When the confirmation message appears, click “OK”. The “Log Out” page appears. 3. To log back in to the Manager later, click “Log In”. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 56: Shutting Down The Storage System

    Shutting Down the Storage System To shut down the storage system, you can press the power button on the unit itself and hold it in until the System Status LED starts flashing, or you can shut the system down remotely using the Manager.
  • Page 57 (as described in “Storage System Disk Status” on page 54). Caution Reconfiguring your disks will delete all the data on your storage system. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 58: Responding To Raid Degradation

    Responding to RAID Degradation When disk removal/failure causes RAID degradation, the “Disk Change Notification” page appears when you access the Manager or refresh the browser window: Figure 27. RAID Degradation Take the appropriate action: To do this Do this Scan the storage system again and Click “Scan”...

  • Page 59: Responding To Raid Failure

    Click “Reconfigure Disks” and complete the system setup the available disks pages. Caution Reconfiguring the storage system deletes all user information and all data on all the disks. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 60: Replacing A Hard Disk

    Replacing a Hard Disk The MAXDATA SN 40 Storage System allows for easy installation and replacement of hard disks for any upgrade or repair. Important Either a plastic retention device or a hard drive must be installed in each drive carrier and all four drive carriers must be installed in the storage system during operation.
  • Page 61 The order of drive carriers is critical when replacing hard disks or performing maintenance. A hard disk plugged into an incorrect slot once set up for RAID can result in data loss or an improperly functioning storage system. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...
  • Page 62 Figure 31. Order of Drive Carriers 8. With the black lever in the fully open position, insert the drive carrier into the storage system. The green latch at the front of the drive carrier must be to the right of the storage system. Do not push on the black drive carrier lever until the lever begins to close by itself.

  • Page 63: Protecting Local Disks

    Microsoft iSCSI Initiator 2.0 ®  Note For information about downloading and installing this item, refer to the next section, “Installing the Microsoft iSCSI Initiator.” ® • 20 MB free hard disk space MAXDATA SN 40 M1 – User Guide...

  • Page 64: Installing The Microsoft Iscsi Initiator

     Note Intel Client Backup and Recovery requires the Intelligent Management Agent (IMA), which is installed ® automatically if it is not already installed. IMA requires an additional 5 MB of free hard disk space (for both the application and associated log file data). The Microsoft .NET Framework 1.1 is also required and installed automatically if it is not already ®...
  • Page 65 “Finish”. You do not have to restart the computer immediately after installation, but you do have to restart it before running Intel Client Backup and Recovery. ® MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 66: Starting Intel Client Backup And Recovery

    13. After you restart the computer, the License dialog box appears. 14. Type the key code for licensing the product and click “OK”. The key code can be found on the back of your storage system. One license is provided with the system. Additional licenses can be purchased for more clients at http://www.intel.com/design/servers/ storage/offers.

  • Page 67: Activating Your License

    7. If you did not save the file to a shared folder, take the floppy disk or USB disk back to the computer where Client Backup and Recovery is installed. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 68: Replacing Your Existing License

    8. From the “Action” menu, click “License” --> “Offline Activation”. 9. Click “Import Activation Code”. 10. On the “Open” dialog box, browse to the location where the returned license file exists and double-click it. 11. On the confirmation message, click “OK”. The license is now activated and you can continue to backup up and recover your disks.
  • Page 69 If an authentication error occurs, make sure that the name or IP address of the storage system is correct and that your computer is connected to the network. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...
  • Page 70 4. From the “Backup locations” list, select the storage system to use for backups of this disk or partition. (The first backup location in the list is selected by default.) If you want to scan the network for new storage systems, or add a new one manually, click “Add”...
  • Page 71 “Status” page in Client Backup and Recovery. 10. If you want to protect additional disks or partitions, repeat this procedure for each one. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 72: Manually Backing Up Your Disk

    Manually Backing up Your Disk Once you protect a disk, it is automatically backed up at regular intervals (unless you chose “Not Scheduled” from the “Recurrence” list when you completed the schedule). However, you can also back up a disk manually at almost any time. For example, if you’re about to install a new application, you might want to back up your disk right before you do that so that if any problems occur, you can recover your disk to the state it was in immediately before you installed the application.

  • Page 73: Changing The Backup Schedule

    4. In the “Recovery CD password” text box, enter the desired password. This password must be 12–16 characters long. 5. In the “Retype your password” text box, enter the password again. 6. Click “OK”. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 74: Recovering Data

    Recovering Data With Client Backup and Recovery, there are several ways to recover data from your backups. The best method to use depends on what you want to do: • Recover selected folders, files, or sections of files If you accidentally permanently deleted a folder or file that you want to recover, or if you just want to retrieve some information from a file that you changed, you can access the backup that contains the desired data and copy it to your local disk.

  • Page 75: Recovering Files From A Backup

    If you click “Yes”, both the application window and all open views are closed. If you click “No”, both the application window and all open views remain open. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 76: Recovering A Non-System Disk Or Partition

    6. When you have finished viewing or copying all the desired data, select the backup in the “Backups” list and click “Close View”. The Windows Explorer window closes automatically, and the “Backup View Open” column for the selected backup now displays “No”. Recovering a Non-system Disk or Partition You can recover a non-system disk or partition only as long as that disk or partition is not currently being backed up, and only as long as a more recent backup view is not open.

  • Page 77: Recovering A System Disk Or Partition

    “Accessing the Manager” on page 15) and click “Backups” in the navigation bar. In the “Protected disks” list, the “Computer Name” column lists the computer name of each computer that has backed up disks to the storage system. MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...
  • Page 78 6. In the “Recovery Server” field, enter the name or IP address of the storage system where the backups reside.  Note You can use the storage system name only if your network has a DNS server. 7. Make sure the selected authentication type is “CHAP”. Client Backup and Recovery supports only “CHAP”...
  • Page 79 21. Plug the network cable back into the computer and restart the computer. 22. Protect the recovered disk once again (as described in “Protecting Your Disks” on page 68). MAXDATA SN 40 M1 – User Guide MAXDATA SN 40 M1 – User Guide...

  • Page 80: Removing Protection

    Removing Protection If you no longer want to back up a particular disk or partition, you can remove protection as long as a recovery is not currently in progress for that disk or partition. (If a recovery is in progress, you must cancel it or wait until it completes before you can remove protection.) ...

  • Page 81: Troubleshooting

    Technical Support. The System Status LED turns yellow for the following conditions: • Fan failure • Power supply failure • Hard disk failure • Operating system boot failure • System board failure MAXDATA SN 40 M1 – User Guide...

  • Page 82: The Disk Activity Led Is Blinking Yellow

    The Disk Activity LED is blinking yellow. Check the LED lights for each individual disk to determine what is happening. If the disk LED light is blinking yellow, the disk is rebuilding. No action is required. When the process is complete, the LED will automatically become green again. If the disk LED light is solid yellow, a serious problem with the disk has occurred.

  • Page 83: Technical Specifications

    Remote Boot Function Requires NIC with PXE support on client File Sharing Protocols CIFS/SMB, NFS File Sharing Users access shared folders by passwords Access Control Users have “Read Only” or “Read/Write” access to shared folders MAXDATA SN 40 M1 – User Guide...

  • Page 85: Regulatory And Compliance Information Intended Application

    End of Life / Product Recycling Product recycling and end-of-life take-back systems and requirements vary from country to country. Contact the retailer or distributor of this product for information on product recycling and/or take back. MAXDATA SN 40 M1 – User Guide...

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