Panasonic KX-TG8561E Operating Instructions Manual

Panasonic KX-TG8561E Operating Instructions Manual

Digital cordless answering system
Table of Contents

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Model shown is KX-TG8561.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG8561E(en-en)_0420_ver101.pdf

Operating Instructions

Digital Cordless Answering System
Model No.
1
KX-TG8561E
KX-TG8562E
KX-TG8563E
KX-TG8564E
2012/04/20
14:29:10

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Summary of Contents for Panasonic KX-TG8561E

  • Page 1: Operating Instructions

    Model shown is KX-TG8561. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Storing SMS message centre numbers .............42 Model composition ........3 Registering mailboxes ........42 Accessory information ........3 Sending a message ........43 General information ........5 Receiving a message .........44 Important Information Other settings ..........45 For your safety ..........6 Answering System Important safety instructions ......7 Answering system ........46 For best performance ........7...
  • Page 3: Introduction

    Feature differences: Intercom calls and the internal baby monitor feature are only available between handsets by purchasing and registering one or more optional handsets (page 4). R The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG8561E/KX-TG8562E/KX-TG8563E/KX-TG8564E Accessory information Supplied accessories...
  • Page 4: Expanding Your Phone System

    R Or go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R It couldn’t be simpler! R Also available through our Internet is direct shopping for a wide range of finished products.
  • Page 5: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 6: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 7: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 8: Other Information

    Important Information R When you leave the product unused for a Information for Users on Collection long period of time, unplug the product from and Disposal of Old Equipment and the power outlet. used Batteries R The product should be kept away from heat sources such as radiators, cookers, etc.
  • Page 9: Specifications

    Important Information Note for the battery symbol This symbol (B) might be used in combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved. Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range:...
  • Page 10: Getting Started Setting Up

    Getting Started n Charger Setting up Connections R Use only the supplied Panasonic AC adaptor PNLV226E. Hook n Base unit To power outlet Press plug firmly. “Click” Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook size. R Do NOT use Alkaline/Manganese/Ni-Cd To power outlet batteries.
  • Page 11: Note When Setting Up

    (use). telephone line or to the same telephone line R Actual battery performance depends on jack using a T-adaptor. Your Panasonic sales usage and ambient environment. shop can offer you more information about R Even after the batteries are fully charged, connection possibilities.
  • Page 12: Controls

    Getting Started unit or charger and let it charge for at least Receiver 7 hours. Display MR/ECON R: Recall/Flash Controls ECO: Eco mode shortcut key N (Off/Power) Handset Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 13: Display

    Getting Started Item Meaning N (Erase) R When displayed next to the N (Play) battery icon: Answering Message indicator system is on. (page 46) Charge contacts R When displayed with a number: Speaker New messages have been MnN (Stop) recorded. (page 47) N (Repeat/Skip) “Greeting Only”...
  • Page 14 Getting Started Icon Action Base unit display items Snooze button on the alarm. Item Meaning (page 31) “Greeting Only” is Selects a character entry mode. selected as the caller’s Selects entries, categories, or recording time. In this case, handsets. (page 23, 31) the answering system answers calls with a greeting Plays a message.
  • Page 15: Screen Saver Mode

    Getting Started Date and time Screen saver mode Important: The backlight goes dark when on a call or R When you install the batteries for the first turns off completely after 1 minute of time, the handset may prompt you to set inactivity if the handset is not on the base unit date and time.
  • Page 16: Display Mode

    Getting Started – Press MFN to return to the previous Note: screen. R When there is another cordless phone R When in multiple items display mode, you nearby and it is in use, the base unit can switch the screen to confirm the transmission power may not be reduced.
  • Page 17: Making/Answering Calls

    Making/Answering Calls MbN: “Yes” a Making calls Storing a number to the phonebook Lift the handset and dial the phone (right soft key) or MEN (T) number. R To correct a digit, press MbN: Select the desired phone number. Press M N or To add entries to the shared When you finish talking, press M...
  • Page 18: Useful Features During A Call

    Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear the handset off the base unit or charger. You do other party, but the other party cannot hear not need to press M N.
  • Page 19: Key Lock

    Making/Answering Calls Press while talking. Key lock MbN: “Equalizer” a The handset can be locked so that no calls or MbN: Select the desired setting. settings can be made. Incoming calls can be Press to exit. answered, but all other functions are disabled Note: while key lock is on.
  • Page 20: Phonebook

    Phonebook To add entries to the personal Phonebook phonebook: (left soft key) a The phonebook allows you to make calls without having to dial manually. You can add MbN: “New Entry” a names and phone numbers to the phonebook and assign each phonebook entry to the MbN: “(Name)”...
  • Page 21 Phonebook Press the dial key (0 to 9, or #) which Changing category names contains the character you are searching To change the category names in the for (page 53). shared phonebook: R Press the same dial key repeatedly to display the first entry corresponding to (left soft key) each character located on that dial key.
  • Page 22: Copying Phonebook Entries

    Phonebook MbN: “Category” a Chain dial MbN: Select the desired category. a This feature allows you to dial phone numbers R If you select “All”, the unit ends the in the phonebook while you are on a call. This category search. feature can be used, for example, to dial a calling card access number or bank account MbN: Scroll through the phonebook if...
  • Page 23 Phonebook To copy to the personal phonebook: To copy from the shared phonebook MbN: Select the desired handset. a to a personal phonebook To copy to the shared phonebook: (left soft key) MbN: Select the shared phonebook. a R When the entries have been copied, MbN: “Copy”...
  • Page 24: Speed Dial

    Speed Dial Editing an entry Speed dial Press and hold the desired speed dial key You can assign 1 phone number to each of (1 to 9). the dial keys (1 to 9) on the handset. R You can view other speed dial assignments by pressing MCN or MDN.
  • Page 25: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus (middle soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Greeting – #302 Start REC (Record greeting) Play Greeting – #303 – #304 Default (Reset to pre-recorded greeting) Settings 2–9: 2-9 Rings #211 Number of Rings 8: <8 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes>...
  • Page 27 Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset 0–6: Off–6 <6> #160 0–6: Off–6 <3> #G160 – Base Unit *3, *4 – <Ringtone 1> #161 – Ringtone (Handset) Night Mode On/Off 1: On 0: <Off> #238 Start/End <23:00/06:00>...
  • Page 28 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Ringer Volume 0–6: Off–6 <6> #160 – Handset Ringer Volume 0–6: Off–6 <3> #G160 – – Base Unit *3, *4 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
  • Page 29 Programming Sub-menu 1 Sub-menu 2 Settings Code Display Setup <Wallpaper1> #181 – Wallpaper 1: <Colour1> #182 – Display Colour 2: Colour2 Display Mode 1: <Multi Items> #192 0: Single Item Key Backlight 1: <On> 0: Off #276 – 1: <On> 0: Off #191 –...
  • Page 30 Programming Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings Code On/Off – 1: On 0: <Off> #268 Sensitivity Level – 1: Low #269 2: <Middle> 3: High Main menu: “Calendar” Operation Code Viewing the calendar and setting the schedule alarm. #727 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
  • Page 31: Special Programming

    Programming MbN: Select the desired alarm tone. a Special programming R We recommend selecting a different ringer tone from the one used for Alarm outside calls. An alarm sounds at the set time for 1 minute MbN: Select the desired snooze setting. and is repeated 5 times at 5 minute intervals (snooze function).
  • Page 32: Storing Unwanted Callers

    Programming MbN: Select the desired setting. a Changing the handset name R If you select “Off”, press M N to Each handset can be given a customised exit. name (“Bob”, “Kitchen”, etc.). This is useful Enter the desired hour and minute you when you make intercom calls between wish to start this feature.
  • Page 33: Viewing/Editing/Erasing Bar Call Numbers

    Programming MbN: Select the entry to be barred. a R “ ” is displayed next to the selected handset numbers. R To cancel a selected handset, press MbN: “Caller Barred” a the same dial key again. “ ” disappears. MbN: “Yes” a n By entering phone numbers: Select a memory location by pressing 1 (middle soft key) #217 a...
  • Page 34: Baby Monitor

    Programming Edit the text memo if necessary (30 Adding a new entry characters max.; page 53). a (middle soft key) a MbN: Select the desired alarm tone. a MbN: Select the desired date. a 2 times R To move to another month in the calendar, keep pressing MCN or MDN.
  • Page 35 Programming Note: To select the shared phonebook item: R Both the monitored and monitoring handsets must select the same base unit in order to use the baby monitor feature To select the personal phonebook (page 37). item: R If the unit is connected to a PBX system, you cannot set the baby monitor.
  • Page 36: Registering A Unit

    Programming MbN: “On/Off” a Answering the baby monitor MbN: “On” a n When monitoring with a handset: MbN: Select the outside line. a Press M N to answer calls. If you want to respond from the monitoring a MbN: “Edit” a handset, press Edit the name if necessary (16 characters R The monitoring handset will answer...
  • Page 37: Additional Base Units

    Programming R When you purchase an additional handset, Additional base units refer to the additional handset’s installation Handsets can be registered to up to 4 base manual for registration. units, allowing you to add additional base units and extend the area in which your handset(s) Selecting a base unit can be used.
  • Page 38 R The registration tone stops. unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 39: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: Note: R This unit is Caller ID compatible. To use R If the same phone number is stored in the Caller ID features, you must subscribe to a shared phonebook and personal Caller ID service.
  • Page 40: Caller List

    Caller ID Service R When you receive a call while on the Press MCN to search from the most recent phone, the 2nd caller information is not call, or press MDN to search from the announced even if you subscribe to both oldest call.
  • Page 41 Caller ID Service MbN: Select the desired entry. a To add entries to the shared phonebook: MbN: “Shared Phonebook” a To add entries to the personal phonebook: MbN: “Personal Phonebook” a To store the name, continue from step 3, “Editing entries”, page 22. Helpline Tel.
  • Page 42: Sms (Short Message Service)

    SMS (Short Message Service) MbN: Select the desired setting. a Using SMS SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible SMS Storing SMS message networks and features. centre numbers Important: R To use SMS features, you must: SMS message centre numbers must be –...
  • Page 43: Sending A Message

    SMS (Short Message Service) To save the message, select “Yes”. a Sending a message To send the message, press Writing and sending a new R To cancel sending, press M message Note: R This unit supports SMS messages of up to (middle soft key) a 612 characters, however, the maximum To access the public mailbox:...
  • Page 44: Receiving A Message

    SMS (Short Message Service) Note: To access the public mailbox: MbN: “Public” a R To call the message sender, press M To access a private mailbox: MbN: Select the desired mailbox. a Replying to a message a Enter its password. While reading a received message, press MbN: “Send List”...
  • Page 45: Other Settings

    SMS (Short Message Service) MbN: “Personal Phonebook” a Enter the mailbox’s 4-digit password. To store the name, continue from step 3, Edit the mailbox name (5 characters “Editing entries”, page 22. max.; page 53). a R To erase the mailbox, press and hold a MbN: “Yes”...
  • Page 46: Answering System

    Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also record phone conversations (page 19). Base unit You can also set the unit to play a greeting Press M...
  • Page 47: Listening To Messages Using The Base Unit

    Answering System Recording your greeting message Listening to messages (middle soft key) #302 using the base unit MbN: “Yes” a When new messages have been recorded, After a beep sounds, hold the handset N on the base unit flashes. about 20 cm away and speak clearly into Press M the microphone (2 minutes and 30 R If new messages have been recorded, the...
  • Page 48: Remote Operation

    Answering System Operation Listening to messages from the Erase currently playing message list message You can select the item to play back. Erase all messages (middle soft key) #329 Reset to a pre-recorded MbN: Select the desired item from the greeting message message list.
  • Page 49: Remote Access Code

    Answering System answering system settings. The unit’s voice Note: guidance prompts you to press certain dial R If you do not press any dial keys within 10 keys to perform different operations. seconds after a voice guidance prompt, the unit disconnects your call. Remote access code Remote commands A 3-digit remote access code must be entered...
  • Page 50: Answering System Settings

    Answering System – Set this unit’s “Number of Rings” Enter your remote access code within 10 setting so that this unit’s answering seconds after the long beep. system answers calls before the voice R The greeting message is played back. mail service of your service provider/ R You can either hang up, or enter your telephone company does.
  • Page 51: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 52: Intercom/Locator

    Intercom/Locator To stop paging: Intercom Base unit: Press M Handset: Press M Intercom calls can be made between handsets in the same radio cell. Note: Transferring calls, R When paging the handset, the paged handset beeps for 1 minute. conference calls R If you receive an outside call while talking Outside calls can be transferred between 2 on the intercom, you hear 2 tones.
  • Page 53: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 53). – Press MFN or MEN to move the cursor left or right. –...
  • Page 54 Useful Information Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( ) (Not available for SMS) R The following are used for both uppercase and lowercase: Cyrillic character table ( ) (Not available for SMS) Helpline Tel.
  • Page 55 Useful Information Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG8561E(en-en)_0420_ver101.pdf 2012/04/20 14:29:13...
  • Page 56: Error Messages

    Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect Reconnect main base the adaptor and try again.
  • Page 57: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not...
  • Page 58: Battery Recharge

    Useful Information Problem Cause/solution I cannot register a R The maximum number of base units (4) is already registered to handset to a base unit. the handset. Cancel unused base unit registrations from the handset (page 37). R The maximum number of handsets (6) is already registered to the base unit.
  • Page 59 Useful Information Problem Cause/solution The handset does not R The ringer volume is turned off. Adjust ringer volume (page 18). ring. R Night mode is turned on. Turn it off (page 31). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 28). ring.
  • Page 60 Useful Information SMS (Short Message Service) Problem Cause/solution The SMS message R Someone tried to send you a message while SMS is turned off. centre number is logged Turn it on (page 42). in the caller list and the message is not received. I cannot send or receive R You have not subscribed to the appropriate service.
  • Page 61: Belt Clip

    Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 62: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 63: Index

    Index Error messages: 56 First ring: 28 Index Handset Deregistration: 37 Additional base units: 37 Locator: 52 Additional handsets: 36 Name: 32 Alarm: 31 Registration: 37 Answering calls: 17 Hold: 18 Answering system: 46 Call screening: 46 Incoming call barring: 32 Erasing messages: 47, 48, 49 Intercom: 52 Greeting message: 46...
  • Page 64 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

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