Faqs - Panasonic Viera TH-42PV700P Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in "AV mode"?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 20) and volume.
•
Check all required SCART cables and
connections are fi rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to fi ll your
screen. For user control please see p. 36.
S-Video / black and
white picture
•
Using AV button please confi rm your
selection is S-Video I.e. AV2/AV2S
(p. 14).
On Screen messages
- I.e. EC/AV1
•
You can simply clear these by pressing
the button .
Press again to redisplay.
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Direct TV record / Q-Link
functions not recording
•
Please confi rm SCART cable and connection. Also
please set "AV2 / AV3 out" in the Setup Menu (p. 21).
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
● no signal in AV mode
● selected locked channel
● selected invalid channel
● displayed menu
Problem
•
Set "P-NR" in the Picture Menu (to remove noise). (p. 20)
•
Chaotic image, noisy
Check nearby electrical products
(car, motorcycle, fl uorescent lamp).
•
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
No image can be
(p. 20)
•
displayed
Check Colour system. (p. 23)
Blurry or distorted image •
Reset channels. (p. 22)
(no sound or low volume)
•
Turn off the TV with Mains power On / Off switch, then turn it on
Unusual image is displayed
again.
•
Is "Sound mute" active? (p. 7)
•
No sound is produced
Is the volume set to the minimum?
•
Sound signal reception may be deteriorated.
•
Sound level is low
• Set "MPX" (p. 20) in the Sound Menu to "Mono".
or sound is distorted
Check Sound system. (p. 23)
•
Set the sound setting of the connected equipment to
"2ch L.PCM".
•
Sound is unusual
Check the "HDMI1 / 3 Input" setting in the Sound Menu. (p. 20)
•
If digital sound connection has a problem, select analogue sound
connection. (p. 31)
•
Pictures from external
Is the HDMI cable connected properly? (p. 34)
•
equipment are unusual
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 39)
when the equipment is •
Use an equipment compliant with EIA/CEA-861/861B.
connected via HDMI
•
• Off Timer function is activated.
TV goes into
The TV enters "Standby mode" about 30 min. after broadcasting
"Standby mode"
ends.
•
The remote control
Are the batteries installed correctly? (p. 6)
•
does not work Has the TV been switched On?
•
Follow the message's instructions.
•
An error message appears
If the problem persists, contact the authorized Service Centre.
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