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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Block noise, frozen or
disappearing image occurs
in DVB mode / White spots
or shadow image (ghosting)
occurs in Analogue mode /
Some channels cannot be
tuned
●
Check the position, direction and connection of
the aerial or dish.
●
Check "Signal Condition" (p. 47). If "Signal
Quality" is displayed in red, the DVB signal is
weak.
●
Weather conditions will affect signal reception
(heavy rain, snow, etc.), in particular in poor
reception areas. Even during good weather,
the high pressure can cause poor reception of
some channels.
●
Due to the digital reception technologies
involved, quality of the digital signals may be
relatively low in some cases, despite good
reception of analogue channels.
●
Turn the TV off with the Mains power On / Off
switch, and then on again.
●
If problem persists, consult your local dealer or
service provider for the availability of services.
DVB-S Auto Setup cannot
be done completely
●
Check connections and dish alignment. (p. 41)
●
If the problem persists, consult your local dealer.
Neither image nor sound is
produced
●
Is the TV in AV mode?
●
Check the correct AV input mode is selected.
●
Check the mains lead is plugged into the
socket outlet.
●
Has the TV been turned On?
●
Check the Picture Menu (p. 34) and volume.
●
Check all required cables and connections are
firmly in place.
Auto aspect
●
Auto aspect is designed to provide you with the
best ratio to fill the screen. (p. 94)
●
Press the ASPECT button if you would like to
change the aspect ratio manually (p. 18).
S-Video / black and white
picture
●
Check that the output of the external equipment
matches the input of the TV. If the output of the
external equipment is set to S-Video, the TV
must also be set to S-Video (p. 24).
No programmes shown on TV
Guide
●
Check the digital transmitter.
●
Adjust the direction of the aerial or dish to another
transmitter installed nearby.
●
Check the analogue broadcast.
If the image quality is poor, check the aerial and consult
your local dealer.
Input mode, i.e. EC/AV1 remains
on the screen
●
Press the
button to clear these.
Press again to redisplay.
Q-Link function does not work
●
Confirm SCART cable and connection.
Also set "AV1 / AV2 out" in the Setup Menu (p. 36).
"VIERA Link" function does
not work and an error message
appears
●
Confirm the connection. (p. 84 and p. 85)
●
Turn the connected equipment on and then switch the
TV on. (p. 87)
Recording does not start
immediately
●
Check the settings of the recorder. For details, read the
manual of the recorder.
Contrast is reduced
●
Contrast is lowered in the following conditions without
any user operation for a few minutes:
•
no signal in DVB or AV mode
•
selected locked channel
•
selected invalid channel
•
selected radio channel
•
displayed menu
•
Thumbnail, list or still picture in Media Player or
DLNA operations
99
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