Disclaimer and limitation of liability Handspring, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
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Contents Contents Welcome If you read nothing else... read this now: getting started What you’ll need Treo overview Charging the battery Inserting the SIM card Turning Treo on and off Making your first call first day: learning the basics Moving around the Treo screen Using the keyboard Launching applications Setting up your computer...
109 when you’re ready: customizing your Treo Phone settings System Sound settings Display and appearance Applications Launcher settings Button settings Date and time settings General Preferences Locking your phone and data 127 if something happens: help Upgrading from another Palm Powered device Trouble installing Palm Desktop? Resetting your Treo...
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Welcome Congratulations on the purchase of your Handspring™ Treo™ phone. You now have • an advanced mobile phone* • a Palm Powered™ organizer with portable expansion capability (SD media) • a digital camera • email* • web browsing* • SMS* •...
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If you read nothing else... This guide is designed to get you using your Treo quickly, starting with just the basics. As you become more comfortable with your Treo and want to learn more, come back and read the other sections. Read this Now: Getting Started Follow the instructions on pages 7-16 to set up your Treo and make your first call.
What you’ll need As you work through the instructions in this guide, you’ll need all the items that came in the Treo box (see page 9) as well as the following: • a SIM card for which you have an activated mobile account with data services •...
B. Wireless Mode button C. Infrared (IR) port D. Ringer switch E. Stylus F. Expansion card slot G. SIM slot You can purchase a separate serial HotSync cable and other accessories. For more information, visit www.handspring.com. Treo overview :: 9...
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Be careful not to scratch or crush your Treo’s touchscreen. Do not store it in a place where other items might damage it. A. Phone receiver B. LED (Wireless Mode and charge indicator) C. Volume buttons D. Phone E. Calendar F.
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A. SIM slot B. Camera lens C. Speaker D. Reset button E. Reset tool (within stylus) IMPORTANT: Treo’s speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized.
Charging the battery Before using your Treo, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend three hours for a Battery consumption varies full charge, or until the LED is solid green. based on your personal 1.
Inserting the SIM card Your Subscriber Identity Module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo, you need to insert the SIM card. If a SIM card did not come with your Treo, your mobile service provider will give you one when you subscribe.
Turning Treo on and off You can use the Palm OS features of your Treo independently of the wireless features and applications. Therefore, the screen and Wireless Mode are designed to be turned off and on separately. Treo includes a keyboard backlight for nighttime use.
Making your first call We recommend that you charge your Treo for a full three hours (or until the LED is solid green) before using it for the first time. 1. Press and hold the Wireless Mode button ascending tones. 2.
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Adjusting call volume While a call is in progress, press the volume buttons on the side of your Treo to adjust call volume. What’s my number? 1. Make sure Wireless Mode is on (see page 14). 2. Press Phone 3. Press Menu 4.
Moving around the Treo screen To move around the Treo screen, you can use the 5-way navigation control, or tap items on the screen with the stylus. With use, you will find your own Some third-party applications favorite way to scroll, highlight, and select menu commands. may not work with 5-way navigation, and you must use Center buttons.
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• Tap an onscreen scroll arrow: • Press Option and Up information within the current record. • When inside a text field, press Up the text. • Drag the slider of an onscreen scroll bar. Highlighting items The 5-way navigation control lets you highlight items before launching or selecting them.
You can also use the stylus to highlight text on the screen. When text is highlighted it appears in reverse type. • Drag the stylus across the text you want to highlight. • Double-tap a word to highlight it. • Triple-tap a line of text to highlight it. Accessing command buttons Command buttons, such as New, OK, and Details appear at the bottom of the screen.
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1. Press Menu to display an application’s menus. 2. Press Right and Left 3. Press Up and Down 4. Press Center to choose the menu item, or press Menu menu and cancel your selection. Choosing options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow.
Using the keyboard When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys, as shown above. A. Option B. Shift/Find C. Alt D. Space E.
Entering lowercase and uppercase letters • To type lowercase letters, press the desired keys. • To type an uppercase letter, press Shift don’t need to hold down Shift while typing a letter. • To turn Caps Lock on, press Shift again.
Launching applications Each of the three application buttons on the front of the Treo can be used to launch two applications. To access a button’s primary application, simply press the button. To access a button’s secondary application, press Option press the application button. The fourth button turns the screen on and off, and controls the keyguard.
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Button Press Applications Launcher repeatedly to cycle through different categories of applications. In Palm OS, you access all available applications through a screen called the Applications Launcher: In the Applications Launcher, 1. Press Applications Launcher you can type the first few 2.
128 before you set up your computer for your new Treo. If you are synchronizing with a computer that is running Windows NT 4, you must use a serial HotSync cable, available for separate purchase at www.handspring.com. Setting up your computer :: 27...
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Connecting your Treo to your computer 1. Plug the AC charger into a wall outlet. If necessary connect an adapter. 2. Connect the charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled UP. 3.
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Installing the Palm Desktop synchronization software on your computer Your computer needs to have all its resources available to install the software. Follow these guidelines for a successful installation: 1. Exit any applications that are currently running on your computer, including those running in the background.
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Synchronizing contacts and other personal data We strongly recommend that Before you can synchronize your contacts and other personal data, you you install the Palm Desktop must install the Palm Desktop software from the CD that came with your synchronization software Treo.
Battery life Battery life depends on individual usage. When used as a phone, your Treo battery provides approximately 5 hours of talk time or 10 days of standby time. When used as an organizer only (no phone), the battery provides about 10 days of normal use. Maximizing battery life You can increase the life of your Treo battery by following a few easy guidelines.
Tap the Information icon with your stylus to learn about the Tutorial. tasks you can perform in that dialog. • Online support from Handspring: For up-to-date downloads, troubleshooting and support information, check out www.handspring.com/support. If you need more information •...
Phone overview The Phone application lets you make and receive calls, store information about your contacts, and store Favorites for contacting people and launching applications. Be sure you know how to turn on Wireless Mode before reading this section (see page 14). Accessing the Phone application •...
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You can monitor the status of several items, using icons at the top of the Phone screen: Network name Displays the name of a mobile service provider when Wireless Mode is on and you are in a coverage area. If you are outside a coverage area, No service or SOS Only appears instead.
Dialing calls Your Treo offers several options for making phone calls. As you get familiar with your Treo, you’ll discover which method you prefer. To see more information for a person in your Contacts Dialing with the keyboard list, highlight the name and 1.
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Dialing with a Favorites button Before you can use Favorites buttons, you must create some Favorites entries. See page 49. 1. Press Phone 2. Use the 5-way navigation control to access your Favorites buttons. 3. Highlight the desired button. 4. Press Center to dial the selected button. Dialing using the onscreen Dial Pad 1.
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If you can’t highlight and dial a phone number on a web page or in a text Dialing from a web page or text message message, using the 5-way navigation control or stylus, Treo recognizes most phone numbers that appear in web pages or text it means that Treo does not messages.
Receiving calls To receive calls, Wireless Mode must be on. This is different from having just the screen turned on (see page 14). To answer a call, do one of the following: • Using the 5-way navigation control, choose the onscreen Answer button. •...
Using voicemail Setting up voicemail 1. Turn on Wireless Mode, as described on page 14. 2. Press Phone 3. Use the 5-way navigation control to access Favorites. 4. Choose the voicemail Favorites button. Your Treo connects to your mobile service provider’s automated voicemail system.
Voicemail notification When you have a new voicemail message, you are notified with an alert. A voicemail icon may also appear near the top of your screen (this feature is not supported by all mobile networks). Retrieving voicemail messages 1. Press Phone 2.
Managing active calls When you make or receive a call, the Active Call view appears. Use the 5-way navigation control to access the onscreen buttons in this view: Press Phone repeatedly to • Hang Up (or pressing Backspace toggle between the Active also press the headset button (if the headset is attached).
More ways to manage calls Treo offers many advanced telephone features, including call waiting, conference calling, and call forwarding. Making a second call You can make a second call while your first call is still active. 1. After dialing the first number, use the 5-way navigation control to choose Hold.
Answering a second call (call waiting) When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog appears, giving you the following options for handling the second call: •...
Forwarding all calls You can forward all of your calls to another telephone number. You can also selectively forward certain calls (see page 46). Keep in mind that your mobile service provider might charge you for forwarded calls. 1. Press Phone 2.
Forwarding calls under certain conditions You can forward calls to another number when the line is busy, a call is unanswered, Wireless Mode is off, or you are outside a coverage area. 1. Press Menu 2. From the Options menu, choose Call Preferences (/A). 3.
Managing contacts Contacts is a view in Phone. If you are familiar with Palm Powered devices, you may recognize this application as similar to the Address Book on previous devices. Adding a contact 1. Press Phone 2. Use the 5-way navigation control to access the Contacts list. 3.
Viewing or changing contact information 1. In the Contacts list, begin typing one of the following for the contact you want to view or edit: Import contacts from your 2. Choose the name of the entry you want to open. SIM quickly and easily.
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Defining Favorites buttons Treo provides 50 programmable Favorites buttons for quick access to the following common tasks: • Dialing a phone number (speed dial) • Launching an application • Accessing a web page • Addressing a text message • Accessing voicemail (preset on Treo) Your mobile service provider may include special Favorites buttons on your Treo that are customized for their services.
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Creating a speed dial Favorites button 1. Press Phone 2. Use the 5-way navigation control to access your Favorites buttons. 3. Choose a blank button. 4. Choose the Types pick list, then select Speed Dial. 5. Enter a label for the favorite: To see all the contact numbers for the selected person or business, highlight...
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Creating an application, message or web link Favorites button 1. Press Phone 2. Use the 5-way navigation control to access your Favorites buttons. 3. Choose a blank button. 4. Choose the Types pick list, then select Application, Message or Web Link. 5.
Treo is not compatible with the You can press the headset button to perform any of the following tasks: Treo 600. Headset specifications Your Treo uses a 2.5mm, 3-pin headset connector. Your Treo works with headsets that are designed for this type of connector. When in doubt, ask the third-party headset manufacturer if their product is compatible with Treo phones.
Browsing the web Blazer Web Browser on your Treo provides quick and easy access to web pages. You can view the regular sites you use today, including those with security and advanced features like JavaScript and frames. To browse the web, you must activate data services from your mobile service provider.
Navigating in Wide Page Mode Some web pages, such as maps, are easier to view without the optimization done in Optimized Mode. You may want to view these pages in Wide Page Mode. This mode presents the web page as you would expect to see it on your computer’s screen.
4. If desired, change the Name and Description. 5. Choose OK 6. Use the stylus to drag and drop the new bookmark into a slot on the current page. To move the bookmark to a different page, drag and drop it on the page icon 7.
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Editing or deleting a bookmark or saved page 1. From the Bookmarks view, press Menu 2. From the Bookmarks menu, choose Edit Bookmarks. 3. Choose the bookmark you want to edit or delete. 4. Enter the desired changes. 5. Choose OK. Tap and hold the back or forward buttons to pop up a list of sites you’ve visited.
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Downloading files from a web page Blazer lets you download files that are useable on your Treo, such as new applications or pictures. When you download a file, it is automatically sent to the application that can use the file. Note: Only certain images tagged specifically for download can be downloaded by Blazer.
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Using the History list The History list stores the addresses of the last 100 pages you visited. Items in the History list are sorted chronologically. 1. From the Page view, press Menu 2. From the Page menu, choose History. 3. Press Down Visit secure web sites.
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4. Choose Advanced and set any of the following preferences: • Set limit on memory for storing recently viewed pages (cache): Sets the amount of memory used for your cache. Pages are cached so they load faster the next time you view them. •...
Taking pictures with the camera Your Treo includes a camera that lets you take pictures, send them to other people as attachments or picture messages, and use them to personalize To send a picture to your device (such as wallpaper or picture caller ID; see page 112 for details). someone at the same time you save it, choose Send HotSync operation.
Viewing a picture 1. Choose the Pictures view icon 2. Choose the picture you want to view. 3. Choose Done. Sending a picture You can send a picture to other picture-enabled mobile phones or to an email address. 1. From the Pictures view, choose the picture you want to send. 2.
Moving pictures 1. From the Pictures view, choose the picture you want to move. 2. Press Menu 3. From the Picture menu, choose Move (/M). 4. Choose the category or expansion card where you want to move the picture. 5. Choose Move to finish. You can rename a picture.
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You can view these pictures in JPEG format, or email them to friends using your desktop email application. 1. Locate your Pictures folder. This is most likely at C:\Program Files\Handspring\Treo Pictures\(user name) or if you upgraded from another Palm Powered device, at C:\Program Files\Palm\Treo Pictures\(user name).
SMS messages are brief notes that you exchange with other mobile phones that have SMS capability (also known as short messaging). Long messages When entering a message, with more than 160 characters are split into several messages. Refer to your you can insert emotive service plan for per-message pricing and availability.
Receiving messages When your phone is on and in an area of wireless coverage, you will automatically receive SMS messages sent to you. You can configure your Treo to automatically notify you when new text messages arrive, using a ringtone and vibration or simply an onscreen alert. From the New Message alert: •...
Managing your messages The status icons that appear next to each message in the Inbox, Outbox, and Sent folders indicate the following: If you are out of a coverage area or if Wireless Mode is off, outgoing messages go into the outbox. When you return to a coverage area, messages are sent automatically.
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Chatting with SMS When you exchange more than one SMS message with a single contact, your messages are grouped into a chat session. The upper part of the Chat view displays all messages you’ve exchanged with this contact, and the lower part provides a text entry area.
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• Chat: Your preferences for chat sessions. Warning: Changing your SIM preferences may cause the SMS application to stop functioning. • SIM: your preferences for the SIM card in your Treo. 4. Choose OK. 68 :: SMS • Show timestamps in chats: Indicate whether you want to see the date and time stamps of each message in the Chat screen.
MMS (multimedia messaging) is used for messages consisting of pictures, text, and sounds presented as one or more pages. You can include any of the following items: • Ring tones • MIDI: Up to 16-voice polyphony (Standard or SP-MIDI format), 64 KB per sound file •...
5. If the recipient is in your Contacts list, start typing the first few letters of the recipient’s name. Otherwise, type the number of a phone that supports multimedia messaging, or an email address. 6. Press Down the recipient’s phone number or email address from the list that appears. 7.
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Viewing/playing a multimedia message 1. From the Inbox, choose the message you want to view. 2. If there are sounds or multiple pages, playback will begin immediately. 3. Use the onscreen controls to scroll to other pages and messages. 4. If a Sound icon appears, choose it to play or save the sound.
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Customizing your MMS settings 1. Press Menu 2. From the Options menu, choose Preferences. 3. Set any of the following preferences: 4. Choose OK. 72 :: MMS • Automatically deliver messages: Indicate whether you want to automatically download incoming multimedia messages. •...
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Sending and receiving messages with Mail If you have activated data services (such as GPRS), you’re ready to set up your Treo for email. These steps differ depending on who provides your email service. • Mail: The built-in email application on Treo that provides wireless access to an existing POP3 email account.
1. Press Applications Launcher 2. Choose the Mail icon. 3. Choose the pick list, then select your email service provider. If your email service provider is not listed, select Other. To address a message to several people, separate each address with a comma or space.
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3. Enter the subject and message text. To move between fields, press Up or Down 4. Choose Send to connect and send all messages immediately. Or, choose Send Later to put this message into your Outbox. Attaching items to your messages 1.
Receiving and viewing messages By default, your Treo will automatically send and receive messages (see page 79 for more details). You can manually send and receive messages on-demand as described below. 1. Make sure Wireless Mode is turned on (see page 14) 2.
Viewing attachments There are a number of attachment types you can open with the built-in software on your Treo (e.g. ringtones, pictures). You can open other types of attachments by installing third-party applications. In Message view, attachments appear with the paperclip icon Treo.
Deleting selected messages from the Inbox When you delete a message from the Inbox, it moves to the Deleted folder which stores the 200 most recently deleted messages. If you delete more than 200 messages, the oldest messages are automatically removed from the phone.
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Customizing your Mail settings If you have multiple email accounts, you can customize the Mail settings for each individual account on your Treo. Remember, the preferences you set will only apply to the email account you are currently viewing. 1. Press Menu 2.
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If you want to access more than one email account with your Treo, choose Add 4. Choose the Delete tab and set any of the following preferences: Account. If you assign Mail to an application button, you can press and hold that button to send and receive mail.
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first two weeks: using organizer features first two weeks: using organizer features :: 81...
Calendar Displaying your calendar • Press Calendar If you have several appointments to enter, it’s more efficient to use the Palm Desktop software or Microsoft Outlook on your • Use the 5-way navigation control to move to another day, week, or month computer and then (depending on the current view).
Adding an alarm reminder to an event 1. In Calendar, highlight the event. 2. Choose Details. 3. Check the Alarm box and choose the number of minutes, hours, or days before the event you would like to receive the alarm. 4.
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Scheduling a repeating event 1. Create an event, then highlight it. 2. Choose Details. 3. Choose the Repeat box, then choose a repeat interval. 4. For weekly events, choose the day(s) the event repeats; for monthly events, choose Day or Date to indicate the repeating method. 5.
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• Button Views: The views that appear when you press Calendar repeatedly. By default, you see Day and Month Views, but you can also see other views. • Display Options: Your choices for different Calendar view options: • Show Time Bars: shows the duration of an event and illustrates conflicts.
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Customizing To Do List preferences for your calendar You can display To Do List items in your calendar to keep on top of your tasks. 1. Press Calendar 2. Press Menu 3. From the Options menu, choose To Do Preferences. 4.
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To Do List You can use To Do List as a reminder of tasks you need to complete and to keep a record of complete tasks. Adding a To Do item 1. Press Applications Launcher 2. Choose the pick list in the upper-right corner, then select All. 3.
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3. Set any of the following: To uncheck the selected item, hold Option and press Return. 4. Choose OK. Checking off a To Do item 1. Choose the item you want to check off. 2. Hold Option Deleting a To Do item 1.
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Customizing To Do List The To Do Preferences screen enables you to control the appearance of the To Do list screen. 1. In the To Do list screen, choose Show. 2. Set any of the following preferences: • Sort by: Indicates the order in which your To Do items appear in the list. •...
Memo Pad Memos are a great way to store notes on your Treo. Each Memo Pad item can Creating a memo include 4,096 characters of 1. Press Applications Launcher text. 2. Choose the pick list in the upper-right corner, then select All. You can assign categories 3.
CityTime The CityTime world clock displays the day and time in your home city and in four other cities around the globe. Whether you’re travelling or at home, it’s easy to keep track of the best time to reach your business associates, friends, and family in far away places.
Selecting remote cities In addition to your Home City, you can display the day and time for four other cities anywhere around the globe. These other cities are called remote cities. 1. Use the stylus to tap a pick list in the lower part of the CityTime screen, then select the city closest to the city you want to display.
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Calculator Calculator includes a basic calculator, plus an advanced calculator with scientific, financial and conversion functions. Switching between Basic and Advanced Calculator modes 1. Press Menu 2. From the Options menu, choose Toggle Mode (/M). Selecting functions in Advanced Calculator mode 1.
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Choose Sto to store a number in one of ten memory slots. Choose Rcl to recall a stored number. Choose Con to access a list of mathematical constants such as Avogadro’s number or the speed of light. 3. Choose the pick list near the upper-middle of the screen, then select how to display decimal values: 4.
Looking up contacts and other information With the built-in search features on your Treo, you can find information quickly: • Name Lookup: Enables you to dial your Contacts by name. It locates people’s phone numbers when you’re in the Contacts list. •...
Sally Martin as shown above. Entering JSM finds only John Smith. 4. Do one of the following: To search by company for a name you can’t remember, Using Find open Find, and type the The Find feature locates any text in the built-in applications and databases, name of the company.
Beaming information Your Treo is equipped with an IR (infrared) port that lets you beam information to another Palm Powered device with an IR port. The IR port is located on the top of your Treo, between the Wireless Mode button behind the small dark shield.
Beaming an application Not all applications can be beamed. A lock icon screen next to applications that cannot be beamed. 1. Press Applications Launcher 2. Press Menu 3. From the App menu, choose Beam (/B). For best results, the path 4.
Your Treo comes with several applications built-in and ready to use. You can also install third-party Palm OS applications, such as business software, On a Windows computer, you games, and more. To learn more, go to www.handspring.com/software. can also access the Install Tool dialog by selecting compressed format such as a .zip or .sit file.
Installing applications from a Windows computer 1. Double-click the .prc or .pdb file you want to install on your Treo. 2. A dialog may appear with a User drop-down list. Select your User Name from the list. 3. The Install Tool window appears. If you would like to install additional files, simply drag and drop them into the space in this window.
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Installing applications from a Macintosh computer 1. On your Macintosh, launch Palm Desktop. 2. From the HotSync menu, choose Install Handheld Files. 3. Select the User Name that corresponds to your Treo phone from the User drop-down menu. 4. Click Add To List. 5.
Locate your Backup folder on your computer (Windows: C:\Program Files\Handspring\user name; Macintosh: Mac HD\Applications\Palm\Users\user name). If you find a .prc or .pdb file for the application you just removed, delete the file from the Backup folder.
Using Application Info The Info screens display basic statistics about the applications on your Treo. 1. Press Applications Launcher 2. Press Menu 3. From the App menu, choose Info. 4. At the bottom of the screen, choose the type of information you want to view: 5.
Using expansion cards The expansion slot on your Treo enables you to add Secure Digital (SD) cards and MultiMedia Cards (MMC) to extend the storage capacity of your Treo. For example, SD or MMC expansion cards can store: • Pictures •...
3. Hold your Treo with the screen facing you and the card with the notch in the lower-right corner next to the camera lens. 4. Insert the card into the expansion slot until you feel the card lock into place and hear the confirmation tone. When you insert an expansion card, the card name appears as a...
Copying applications to an expansion card You can copy applications between your Treo and your expansion card. 1. Press Applications Launcher 2. Press Menu 3. From the App menu, choose Copy (/C). 4. Choose the Copy To pick list, then select the destination: card name, or Phone.
Renaming an expansion card If you change the contents of an expansion card, you may at some point want to rename the card to better match its contents. 1. Insert the expansion card into the expansion slot. The Applications Launcher automatically appears. 2.
Phone settings Selecting ring tones and messaging alert tones You can set different tones and volumes for incoming phone calls, Calendar You can also adjust the alarms, and Mail, MMS, and Messaging alerts. ringer volume by pressing 1. Press Applications Launcher the volume buttons when a 2.
• Mail • Message Tone: A message arrives with automatic delivery • Calendar • Alarm Sound: The tone played the first time your alarm goes off • Reminder Sound: The tone played if an alarm is not acknowledged and the alarm repeats itself •...
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Assigning a caller ID picture 1. Press Phone 2. Press Up 3. Highlight the Favorites button you want to give a picture caller ID. 4. Press Menu 5. From the Edit menu, choose Edit Favorites Button (/E). If you prefer to use the onscreen Dial Pad, assign 6.
System Sound settings You can immediately silence all sounds on your Treo, including phone ring tones, Calendar alerts, and system sounds. This does not mute the speaker on your Treo during a phone call. 1. Slide the ringer switch to Sound Mode Off. 2.
Display and appearance Turning on the keyboard backlight 1. Press Option then . The backlight illuminates the keys, and the screen dims slightly. 2. The backlight will turn off if the keyboard is not in use. Adjusting the contrast and brightness Depending on the lighting conditions in which you’re using your Treo, you may need to adjust the screen contrast and brightness.
Changing the screen font You can change the screen font in Calendar, Contacts, Memo Pad, Messaging, and To Do List. 1. Launch the application in which you want to change the font. 2. Press Menu 3. From the Options menu, choose Font (/F). 4.
Applications Launcher settings Arranging applications by category You can assign an application to a category and then display a specific The Applications Launcher category of applications in the Applications Launcher. displays each application as an icon, or you can view 1.
Button settings Buttons Preferences Buttons Preferences let you choose which applications are associated with the buttons on your Treo. 1. Press Applications Launcher 2. Choose the pick list in the upper-right corner, then select All. 3. Choose the Prefs icon. 4.
Date and time settings Setting the date and time Date & Time Preferences enable you to set the time, date, time zone, and If you check the box for daylight savings setting for your Treo. Enable Local Network Time, 1. Press Applications Launcher your Treo displays the time 2.
Setting date and time formats Formats Preferences enable you to choose number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix. All the built-in applications on your Treo use the Format Preferences settings.
General Preferences General Preferences enable you to set the auto shutoff interval, the beam receive feature, sounds, and screen colors for your Treo. The Auto-off setting 1. Press Applications Launcher conserves battery power by 2. Choose the pick list in the upper-right corner, then select All. turning off your phone’s 3.
Locking your phone and data Your Treo includes several features that help you protect your phone from inadvertent use and keep your data private. The built-in security software enables you to use your Treo for emergency calls even if the handset is locked.
Auto-Keyguard and touchscreen lockout Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity. 1. Press Applications Launcher 2. Choose the pick list in the upper-right corner, then select All. 3. Choose the Prefs icon. To change your password, choose the Password box, 4.
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Your SIM card locks again when you turn off Wireless Mode and then turn it back on. To permanently unlock your SIM card: 1. Press Menu 2. From the Options menu, choose Phone Lock (/L). 3. Uncheck the Lock SIM option. 4.
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Setting Owner Preferences You can use Owner Preferences to record information that you want to associate with your Treo, such as your name, company name, and phone number. If you lock your keyboard, the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information.
Private records In most applications you can mark individual entries as private. All private entries remain visible and accessible until you select the Security setting to hide or mask them. When you hide entries, they do not appear anywhere in the application.
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Viewing private entries in a specific application 1. Launch the application that contains the private entries you want to display. 2. Press Menu 3. From the Options menu, choose Security (/H). 4. Choose the Current Privacy pick list, then select Show Records. 5.
Upgrading from another Palm Powered device Always use the same To transfer all compatible applications and data from your previous device to language for your Treo and your new Treo: your desktop software. 1. Perform a HotSync operation with your old device and your old desktop Otherwise, you may lose software to back up your data one last time.
• Applications Launcher: Some previous Palm Powered devices called this the Home screen. To access this screen, press Applications Launcher • Find: Some previous Palm Powered devices launched this global search engine by tapping the magnifying glass icon in the Graffiti area. Now you can access it by pressing Option •...
Trouble installing Palm Desktop? The CD included with your Treo installs the software and drivers that let you synchronize with Palm Desktop software or Microsoft Outlook for Windows. If you want to synchronize with a different Personal Information Manager (PIM), you must install a third-party solution. Contact the PIM’s author or vendor to learn if software is available for your Treo.
Resetting your Treo Soft reset A soft reset is similar to restarting a computer. If your Treo is not responding or you have trouble synchronizing with your computer, a soft reset may help. Unless your battery is extremely low, a soft reset should not affect your data. 1.
Hard reset A hard reset erases all data and third-party software on your Treo. Never perform a hard reset without first trying a soft and system reset. You can restore previously synchronized data with the next HotSync operation. application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.
Screen The screen appears blank 1. Look closely at the screen. If you can see a dim image, try adjusting the screen contrast and brightness (see page 114). 2. If that doesn’t work, perform a soft reset (see page 131). 3.
Network connection Signal strength is weak 1. If standing, move about 10 feet in any direction. Become familiar with low 2. In a building, move near a window. Open any metal blinds. coverage areas where you 3. In a building, move outdoors or to a more open area. live, commute, work, and 4.
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• Press and hold the Wireless Mode button Then, press and hold the same button to turn it back on again. • Perform a soft reset (see page 131). • For additional suggestions, see www.handspring.com/support. to turn off Wireless Mode. Network connection :: 135...
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• Contact your mobile service provider to verify that your subscription plan includes high-speed data services and that these services have been correctly activated. Your mobile service provider should also be able to tell you if there are any outages in your location. Confirm your user name and password.
HotSync Manager. • Macintosh: Find the Palm folder on your Mac hard drive. Double-click the HotSync Manager icon Settings panel, set the Local Setup Port to Handspring USB. in the lower-right in the Palm folder. In the Connection Every device needs a unique name.
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1. If you upgraded from a previous Palm Powered device, there may be conflicts with files from your previous device. Locate your Backup folder (Windows: C:\Program Files\Handspring\user name; Macintosh: Mac HD\Applications\Palm\Users\user name). Move the Backup folder to another location. Perform a HotSync operation, and then manually reinstall any third-party applications you want on your new phone, from the items in the old Backup folder you moved.
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HotSync operation finishes but data does not appear where it should 1. Make sure you’re synchronizing with the intended desktop Personal Information Manager (PIM). The CD that came with your Treo lets you synchronize with Palm Desktop or Microsoft Outlook for Windows. If you use a different PIM, you will need to install third-party software to synchronize.
Mail I can’t receive email First, make sure you have Internet access: launch the Blazer web browser to If you use web-based email (Hotmail, AOL) or corporate see if you can view a web page you’ve successfully viewed before. If email (Microsoft Outlook, necessary, ensure that you are viewing the page directly from the Internet: Lotus Notes), the Mail...
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• Some email preferences may not work with your Treo or your mobile network’s capabilities. To view these settings, press Menu from the View menu, choose Edit Accounts. Choose an account and press Right to choose Edit. Each setting is explained in detail in the Tips for that tab.
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First, obtain this information from your mobile service provider • Does the Internet connection they provide support sending SMTP emails? • Is there an alternate SMTP authenticated server used for email? • Is SSL required for POP3 or SMTP email transactions? If you are using a circuit-switched data (CSD) connection, contact your Internet service provider for this information, instead of your mobile service provider.
Some websites use a redirector to their true home page (for example, if you enter the address http://www.handspring.com/support it may resolve to http://support.handspring.com/esupport/html/start.jsp). If Blazer can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Blazer.
Camera The Camera application takes pictures at Small picture size (160x120 pixels) and Large picture size (640x480 pixels, or .3 megapixel). Here are some tips for taking good pictures with the built-in camera: • Clean the camera’s lens with a soft, lint-free cloth. •...
6. If none of the steps above are possible, you may wish to perform a hard reset (see page 132). Then, locate your Backup folder on your computer (Windows: C:\Program Files\Handspring\user name; Macintosh: Mac HD\Applications\Palm\Users\user name). If you find a .prc or .pdb file for any applications you just removed, delete the file(s) from the Backup folder.
Errors Your Treo is designed to minimize interruptions, when a system error occurs. If Treo encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns Wireless Mode back on if it was on before the error occurred. Sometimes, you might want to know more about an error.
Making room on your Treo If you store a large number of records, or install many third-party applications, the internal memory on your Treo may fill up. Here are some common ways to clear space on your Treo: • Mail: Emails that have large attachments can quickly consume memory on your Treo.
Glossary ALS (Alternate Line Service): A service that enables two phone numbers to coexist on one phone/SIM. The Treo phone supports ALS, but be sure to contact your mobile service provider for regional availability of this service. Alt (alternative) : A keyboard key. Type a letter on the keyboard, then press Alt such as international characters and symbols.
Palm Desktop: A PIM application for computers that helps you manage your personal information and keep your personal data synchronized with your Treo. Palm OS: The operating system of your Treo phone. A trademark of PalmSource, Palm OS is known for its simplicity of use and for the large number of applications that can be added to your Treo.
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Your Treo 600 is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone through the headset jack, but you cannot use your headset jack with a headset or handsfree kit, while this mode is enabled.
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index 5-way navigation control 10, 15, 18–21, 26, 36–40, 42–44, 47–48, 50–51, 82, 95, 121, 128, 129, 145 5-way calling. See Conference calls AC charger 9, 12, 28 Accented characters 23–24 Active call 41, 42–44, 52, 121, Add-on applications. See Third- party applications Address Book.
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outgoing 14, 15, 36–38, 71 Conflicting events 85 placing a second 42, 43 Connection placing on hold 42 Preferences 45–46, 110 preventing 39, 46, 121, 134 receiving 14, 39, 44, 120, 135 redialing 38 ringer 39, 113 sending to voicemail 39, 44 status 35 switching 43, 52 using applications during 39,...
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emergency numbers 121 Extra Digits 42, 50 from Call Log 38 from Contacts list 36, 95–96 Entries. See Entering data from text message 38, 65 Events. See Calendar from web page 38, 57 Exchanging data. See HotSync last number 38 Exclamation marks 23, 24, 89 passwords 42 Expansion cards 62, 97, 98, 101,...
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International characters 23–24, 64, IR. See Infrared LED 10, 12, 15, 31 Items. See To Do List Letters Light. see LED Keyboard List accented characters 23–24, 148 backlight 14, 22, 31, 114, 129 beaming business card with 97 capital letters 23 compatibility with third-party applications 145 computer 47, 82...
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email support 141–142 Organizer 14, 31, 43, 81–98 GPRS settings 129 password 41, 136 Outgoing calls 14, 15, 36–38, preferences 129, 136 roaming 110 Outlook, connecting to 27, 30, service 32 signal strength 35, 134 Overlapping events 85 status 15, 35, 110, 134–136 Owner preferences 124 user name 136 voicemail number 13, 41...
Specifications Radio • GSM 850/900/1800/1900 quad band world phone • GPRS class 10, class B; also supports CSD Phone features • Personal speakerphone • Hands-free headset jack (2.5 mm, 3-barrel connector) Processor technology • Texas Instruments OMAP 1510 (ARM) processor Expansion •...
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