Download
Share
Print this page
TELUS VMO User Manual
  1. Manuals
  2. Brands
  3. TELUS Manuals
  4. Telephone
  5. VMO
  6. User manual
TELUS VMO User Manual

TELUS VMO User Manual

Telus voice mail options (vmo) – premium mailbox
Hide thumbs

Advertisement

Quick Links

User Guide Version 1.0
TELUS Voice Mail Options (VMO)
– Premium Mailbox

Advertisement

loading
Need help?

Need help?

Do you have a question about the VMO and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for TELUS VMO

  • Page 1 User Guide Version 1.0 TELUS Voice Mail Options (VMO) – Premium Mailbox...

  • Page 2: Table Of Contents

    You must tell us where you are. International Restrictions: If you are calling from outside of Canada, use a telephone which connects you to local emergency services. The TELUS operator will not be able to connect your call to emergency...

  • Page 3: Getting Started

    Getting started Welcome to TELUS VMO Before you set up the TELUS VMO – Premium Mailbox, here are a few tips to help you get started. Helpful key presses Use the following telephone keys when you are in your mailbox to:...
  • Page 4 Setting up your mailbox for the first time – using the TELUS tutorial When you first log into your TELUS VMO – Premium Mailbox, the TELUS tutorial will prompt you through the first time set-up of your mailbox. If you want to change any of the options after you have initialized your mailbox, proceed to the section “Quick steps to personalizing your mailbox”, found later in this user guide.

  • Page 5: Accessing And Managing Your Messages

    Help prompts Help prompts Cancel/back up Cancel/back up Skip to end of message Skip to end of message Note: 1 You may still place an outgoing call when you hear these short dial tones. TELUS – changing the way business communicates...
  • Page 6 Send, Forward and Reply to messages You have the ability to send, forward or reply to voice mail messages. You can send a message or reply to anyone, whether they subscribe to TELUS Voice Mail, or do not have voice mail at all. Sending messages...
  • Page 7 You will be prompted to enter a destination number. Enter your distribution list number (i.e. 11 – 99) and press . The voice mail system will play the recorded name of your distribution list, for verification purposes. To send now, press Press to end. TELUS – changing the way business communicates...

  • Page 8: Quick Steps For Customizing Your Mailbox

    , and follow the prompts. zero-out schedule Changing your From the Main Menu, press , enter old password, zero-out password enter new password, press confirm. Creating distribution list From the Main Menu, press TELUS – changing the way business communicates...

  • Page 9: Other Types Of Telus Vmo Services

    4 The TELUS tutorial will prompt you to set up your primary mailbox. To set your extension mailbox, you will be required to return to the Main Menu by pressing , then enter the Personal Options section of your mailbox by pressing 5 The Zero-out password cannot be the same as your log-in password and must be between 6 –...
  • Page 10 TASK ACTION To change any of your extension mailbox settings, please refer to the Changing your quick steps for the TELUS Standard mailbox. Remember to enter the personal greetings appropriate password for each extension mailbox. Adding or deleting From the Main Menu, press...

  • Page 11: Troubleshooting Tips

    Check that message notification is on. From the Main Menu, press No rings I have a message but my phone didn’t ring. Someone may have called when you were on the phone or you may have been sent a mailbox message. TELUS – changing the way business communicates...