Vogelzang International VG5790 Owner's Manual page 19

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes:
1. Air damper open too far for ignition.
2. Blockage in igniter tube or inlet for igniter tube.
3. The burnpot is not pushed completely to the rear of the fi rebox.
4. Bad igniter element.
5. The control board is not sending power to the igniter.
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes:
1. There is a leak in the vent pipe system.
2. The gasket on the combustion blower has gone bad.
Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this increases beyond
normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully for leaks.
All joints should be properly sealed. Also clean your stove, following instructions in "MAINTENANCE". If problem per-
sists, contact your dealer.
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes:
1. The convection blower is overheating and tripping the internal
temperature shutoff.
2. Circuit board malfunction.
Trouble Shooting Guide
Possible Remedies: (Unplug stove fi rst when possible)
Push the air damper left for startup. In some situations it may be necessary
to have the damper completely closed for ignition to take place. After there
is a fl ame, the damper can then be adjusted for the desired feed setting.
Find the igniter housing on the backside of the fi rewall. The air intake
hole is a small hole located on bottom side of the housing. Make sure it
is clear. Also, look from the front of the stove to make sure there is not
any debris around the igniter element inside of the igniter housing.
Make sure that the air intake collar on the burnpot is touching the rear
wall of the fi rebox.
Put power directly to the igniter element. Watch the tip of the igniter from
the front of the stove. After about 2 minutes the tip should glow. If it does
not, the element is bad.
Check the voltage going to the igniter during startup. It should be a full
current. If the voltage is lower than full current, check the wiring. If the
wiring checks out good, the board is bad.
Possible Remedies: (Unplug stove fi rst when possible)
Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating on 500 degree F or higher. Also,
seal joints with UL-181-AP foil tape. Make sure the square to round
adapter piece on the combustion blower has been properly sealed with
the same RTV.
Inspect both gaskets on the combustion blower to make sure they are in
good shape. Replace if damaged.
Possible Remedies: (Unplug stove fi rst when possible)
Clean any dust off of the windings and fan blades. If cleaning the blower
does not help, the blower may be bad.
Test the current going to the convection blower. If there is power being
sent to the blower when it is shut off, then the control board is fi ne. If there
is NOT power being sent to the blower when it shuts off during operation,
then you have a bad control board.
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