Maintainability Engineering EP450 Quick Manual

PRODUCT: EP450 Portable Radio
MODELS:
LAH65KDC9AA2AN
LAH65KDH9AA4AN
LAH65RDC9AA2AN
LAH65RDH9AA4AN
LAH65QDC9AA2AN
LAH65QDH9AA4AN
LAH35SDC9AA2AN
LAH65SDH9AA4AN
LAH65JDC9AA2AN
LAH65JDH9AA4AN
LAH65TDC9AA2AN
LAH65TDH9AA4AN
Objective: The purpose of this document is to provide all Authorized Motorola Distributors with a highlight
description of how service will be provided for the above-mentioned product(s). This is a continuously
changing document and amendments are probable.
Product Features: The objective of this program is to create a low cost portable radio platform. The
product will be distributed through the indirect dealer channel, and will serve the customer requirements
for lower tier product other than the 'professional series' platform. The primary platform driver will be to
achieve the lowest possible cost. The platform will replace existing products which are facing component
obsolescence, such as P1225 and SP50+. The platform will also avoid the use of components likely to
face cost, availability, or quality issues in the future, such as LVZIF, and will also replace the PRO3150
portable radio.
Service Support Plan: Product users and SAMs are allowed preventative maintenance as outlined in the
User's Guide. This portable will be supported during the standard warranty period. During this period
level I/II/II service will be allowed at service locations, which have been certified. Listed below are the
regional depot locations within Latin America:
Regional Depots in Latin America:
MOTOROLA DE MÉXICO, S.A.
Bosques de Alisos 125
Col. Bosques de las Lomas CP 05120
México D.F., México
TEL: (5) 257-6700
NOTES:
This Service Strategy may change after the initial warranty period ends.
Please forward any questions about this product to MOL "Contact us"
http://www.motorola.com/businessonline
Warranty: The EP450 portable radio will have a 2-year parts and labor warranty period. The
accessories will have the standard 1-year warranty period. The terms and conditions of the
146-174 MHz, 16 Ch. Non-Display, 1/5W, Conv.
146-174 MHz, 64 Ch. Display w/Full Keypad, 1/5W, Conv.
438-470 MHz, 16 Ch. Non-Display, 1/4W, Conv.
438-470 MHz, 64 Ch. Display w/Full Keypad, 1/4W, Conv.
403-440 MHz, 16 Ch. Non-Display, 1/4W, Conv.
403-440 MHz, 64 Ch. Display w/Full Keypad, 1/4W, Conv.
465-495 MHz, 16 Ch. Non-Display, 1/4W, Conv.
465-495 MHZ, 64 Ch. Display w/Full Keypad, 1/4W, Conv.
136-162 (1/5W) 16 Ch. VHF, Non-Display, 1/5W, Conv.
136-162 MHz, 64 Ch. Display w/Full Keypad, 1/5W, Conv.
490-527 (1/5W) 16 Ch. UHF, Non-Display, 1/4W, Conv.
490-527 MHz, 64 Ch. Display w/Full Keypad, 1/5W, Conv.
DATE: 11/18/03
MOTOROLA DE COLOMBIA, LTD.
Carrera 7 No. 71-52
Torre B piso 13
Oficina 1301
Bogota - Colombia
TEL: (571) 376-6990