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ETS IP CAMERA SERIES Operation Manual

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IP CAMERA SERIES

OPERATION GUIDE

Please read instructions thoroughly before operation and retain it for future reference.
459a_359a_459ah_359ah_565a_561_552a_V0.9

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  • Page 1: Operation Guide

    IP CAMERA SERIES OPERATION GUIDE Please read instructions thoroughly before operation and retain it for future reference. 459a_359a_459ah_359ah_565a_561_552a_V0.9...
  • Page 2 IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life.
  • Page 3 MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS 1. OVERVIEW............................1 1.1 Product Features............................1 1.2 Package Content............................1 1.3 Cable Overview ............................1 1.5 External Alarm Connection........................2 2. CAMERA ACCESS WITH INTERNET EXPLORER................3 2.1 Camera Login............................3 2.2 Control Panel Overview ..........................3 2.3 Digital PTZ (DPTZ) Operations .........................

  • Page 5: Overview

    1. OVERVIEW 1.1 Product Features  Easy network setup with your iPhone / iPad 1.3 / 2 Megapixel solution with HDTV 720p quality, allowing users to notice minor details more easily   Solid light series featuring better overexposure prevention (Advanced Smart Light Control) ...

  • Page 6: External Alarm Connection

    1.5 External Alarm Connection This camera supports external I/O device connection for easy connection. Below shows you how to connect an external device to this camera. 1.5 Insert a Micro SD card (For selected models only) For local video recording, a micro SD card slot can be found on the camera. The camera doesn’t support hot-swapping.

  • Page 7: Camera Access With Internet Explorer

    2. CAMERA ACCESS WITH INTERNET EXPLORER This network camera can be accessed via Microsoft® Internet Explorer® and iPhone / iPad / Android mobile devices with our self-developed program “EagleEyes” installed depending on different using situations. Note: For details about accessing network cameras via iPhone / iPad / Android mobile devices, please refer to http://www.eagleeyescctv.com.
  • Page 8  Type B: Function Icon User Level Description Supervisor / Power User Switch to the live view page. Live / Normal User / Guest Switch to the DPTZ configuration page. Supervisor / Power User DPTZ / Normal User For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page 5. Enter the event record list for video playback.

  • Page 9: Digital Ptz (Dptz) Operations

    Function Icon User Level Description Supervisor / Power User Live View Size: / Normal User Click to display the image in full screen. To exit the full screen mode, press “Esc” on your keyboard. Full Screen This icon appears only when the selected resolution is HD1080P, SXGA or HD720P &...
  • Page 10 STEP2: Select the functions when needed: FUNCTION ICON DESCRIPTION Resolution Select the video resolution for the DPTZ function. Only “VGA” and “QVGA” are available. Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the Take snapshots location you want.

  • Page 11: Event Record Search & Playback

    2.4 Event Record Search & Playback This camera can only save up to three alarm recordings. Note: To save more recorded data, it’s recommended to use this camera with a compatible NVR. Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00 Previous / Next Hour ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.

  • Page 12: Camera Configurations

    3. CAMERA CONFIGURATIONS Users can further configure this network camera by accessing via Internet Explorer. 3.1 System configuration menu Click “Config.” to enter the configuration page. The functions are categorized into six menus: Network, Camera, Record Timer, Storage, Trigger and General. ...

  • Page 13: Network

    3.2 Network 3.2.1 Network You can set the network configuration of the network camera depending on your network type. For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/ .swf. m359a 3.2.2 QoS QoS, Quality of Service, is the ability to control the data flow for real-time streaming. This function is important if your network bandwidth is insufficient and you have other devices to share the network bandwidth.

  • Page 14: Ftp

    3.2.5 FTP Enter the detailed FTP information and click “Save” to confirm. The information you set here will be applied when “FTP” is selected in “Trigger” → “Trigger”. 3.2.6 MAIL Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied when “Email”...

  • Page 15: Sms

    3.2.7 SMS Note: Before using this function, you need to apply an account and get an API ID from the mobile messaging company, such as Clickatell and EVERY8D. For details, please refer to “APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING” at page 31. Enter the detailed information needed for text messaging, and click “Save”...

  • Page 16: Filter

    3.2.8 Filter Choose to permit or block the IP address(es) which can access this camera, and click “Save” to confirm. Function Description  Filter Configuration Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the network camera will be locked.

  • Page 17: Rtp

    Double-click it to quickly open the web browser for camera access. Port Mapping (Available only in UPnP) This function can eliminate the need to additionally access the router for port forwarding. For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m359a.swf. Note: Before using this function, make sure your router supports UPnP, and this function is enabled.
  • Page 18 Function Description  Port Range The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary. Start Port The range of the start port is 1024 ~ 65434. End Port The range of the end port is 1124 ~ 65534.

  • Page 19: Camera

    3.3 Camera 3.3.1 Camera Rename the camera, and change the place where the camera name is shown on the screen, UP-LEFT / UP-RIGHT / DOWN-LEFT / DOWN-RIGHT. "Snapshot Path” is used to specify the path to save snapshot files. Type A Type B 3.3.2 Video Adjust video-related settings in different video format.

  • Page 20: Color

    3.3.3 Color Adjust the color performance from Brightness, Contract, Saturation, and Hue (for selected models only). Click and drag the slider to preview the color change on the right side of ths page and adjust the image color. To restore the default values, click “Back to Default”. 3.3.4 Advanced Adjust the camera parameters if necessary.

  • Page 21: Record

    3.4 Record 3.4.1 Record In “Record Configuration”, you can:  Enable or disable the alarm record function. When “Enable” is set to “No”, the alarm record function is disabled even if you enable it in other configuration pages.  Select if the data should be overwritten when the memory storage is full. ...

  • Page 22: Trigger

    3.6 Trigger 3.6.1 Trigger You can configure how this camera reacts when there’s an alarm or motion event.  Detect Item Description External Alarm Enable or disable detection from external alarm-in device, and click the title “External Alarm” (in blue) to set “N.O.” or “N.C.”...

  • Page 23: General

    Action  Here defines how the camera delivers alerts to you for any event. Item Description E-Mail Select the event type you want to receive E-mail notifications when it occurs. Then, click the title “E-Mail” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI), and record time (1 ~ 5 seconds) for the event video clip.

  • Page 24: Server Log

    Function Description Time Configuration  Set the current date. Date Set the current time. Time  Daylight Saving Time Configuration Specify whether to use daylight saving time (Enable / Disable). Daylight Saving Time If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight saving time in hours (Adjust Time).

  • Page 25: Account

    3.7.5 Account You can create a new account with different user access privilege, or delete or modify an existing account setting. How to create a new account Step1: Click “New”, and fill in the following columns. Column Description User Name Set a user name that will be used for camera access.

  • Page 26: Maintenance

    3.7.7 Maintenance Firmware Upgrade This function is used when users need to upgrade the camera for function scalability. Note: Before using this function, make sure you have the correct upgrade files provided by your installer or distributor. Note: The event videos saved in the camera will be removed after firmware upgrade. Make sure you’ve copied important events to your PC before firmware upgrade.
  • Page 27 System Configuration Backup This function is used to copy your system configuration to a “System.bin” file. You may import the same system configuration to another camera, or restore your system configuration when the camera is reset to default values. Select “System.bin” in “Firmware Upgrade”, and select “Upgrade” to import the system configuration. System Reboot Select “Reboot”...

  • Page 28: Appendix 1 Product Specifications

    APPENDIX 1 PRODUCT SPECIFICATIONS Model 1 Model 2 ▓ Network LAN Port LAN Speed 10/100 Based-T Ethernet DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Supported Protocols Bonjour, UPnP, DNS,UDP,IGMP, QoS Number of Online Users (1) Multiple user access levels with password Security (2) IP address filtering...
  • Page 29 Model 3 Model 4 ▓ Network LAN Port LAN Speed 10/100 Based-T Ethernet DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Supported Protocols Bonjour, UPnP, DNS,UDP,IGMP, QoS Number of Online Users (1) Multiple user access levels with password Security (2) IP address filtering (3) Digest authentication...
  • Page 30 Model 5 Model 6 ▓ Network LAN Port LAN Speed 10/100 Based-T Ethernet DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Supported Protocols Bonjour, UPnP, DNS,UDP,IGMP, QoS Number of Online Users (1) Multiple user access levels with password Security (2) IP address filtering (3) Digest authentication...
  • Page 31 Model 7 ▓ Network LAN Port LAN Speed 10/100 Based-T Ethernet DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4, Supported Protocols Bonjour, UPnP, DNS,UDP,IGMP, QoS Number of Online Users (1) Multiple user access levels with password Security (2) IP address filtering (3) Digest authentication...

  • Page 32: Appendix 2 Bit Rate Table For Reference

    APPENDIX 2 BIT RATE TABLE FOR REFERENCE The data below is for reference only. The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the complexity of your monitoring area, and how often the moving objects show in your monitoring area. Testing Environment ...
  • Page 33 Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps SXGA Best 1/15 High Normal Basic Best High Normal Basic QVGA Best High Normal Basic...

  • Page 34: Appendix 3 Poe Connection

    APPENDIX 3 POE CONNECTION This device supports PoE (Power-over-Ethernet), developed by the IEEE802.3af task force, and power can be supplied over the same network (Ethernet) cable as the one used to connect to Internet. No power cable is needed. Below shows two examples of POE application for reference. ...

  • Page 35: Appendix 4 Api Id Application For Sms Messaging

    APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING To allow the camera automatically sending a text message when an event happens, you need to apply an API ID from a mobile messaging company first, such as Clickatell or EVERY8D. Below shows an example of how to get an API ID from Clickatell. Note: The SMS messaging may not be totally free.
  • Page 36 Step4: In your account, find “Connection Status” and create a connection (API ID). Step5: Select “HTTP/S”. Give a meaning name for this connection, and click “Submit and Get API ID”. Step5: An API ID will be generated as follows. Note: Note down the API ID for SMS notification setting later.

  • Page 37: Appendix 5 Q&A

    APPENDIX 5 Q&A For more details about Q&A, please visit our official website: www.eagleeyescctv.com Question Answer I can connect to this camera in my You didn’t configure this camera to Internet, but only in LAN. house or office where it’s installed Please follow the steps in the advanced network setup guide with wireless network.

  • Page 38: Appendix 6 Recording Time Table

    APPENDIX 6 RECORDING TIME TABLE Below shows the estimated total recording time for each recording resolution. The recording time per resolution is the average value collected from the both alarm trigger conditions indicated in “Testing Environment”, and is for reference only. The time may vary depending on the resolution, image quality &...

  • Page 39: Appendix 7 Micro Sd Card Compatible List

    APPENDIX 7 MICRO SD CARD COMPATIBLE LIST Manufacturer Capacity Class Manufacturer Capacity Class ADATA Transcend Class 6 Class 2 Apacer Class 4 Class 4 Class 6 SanDisk Class 6 Class 4 16GB Class 10 Class 4 Kingston 16GB Class 4 Class 4 32GB Class 4...

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