Troubleshooting - Cables to Go 30540 User Manual

T
ROUBLESHOOTING
The following troubleshooting tips may help if you are experiencing any issues. Contact your dealer for
additional help if needed.
- Check to make sure that all connectors are plugged in correctly.
- Make sure that the USB port that you are using is USB 2.0.
- Check to see that the monitor is connected correctly and the power is ON.
- Try connecting the adapter directly to the computer instead of through a hub.
- Unplug all other USB devices from the system.
- Make sure you restart your computer after the driver installation.
- Unplug the adapter and re-insert it.
- Try a different USB 2.0 port and/or computer
- Check the website
- Reset/refresh/resynchronize your monitor.
- If you have problems during the boot up process, start your computer in Safe Mode and uninstall the
driver. Hold the CTRL key until the Windows startup menu appears and select Safe Mode.
www.cablestogo.com to make sure you have the latest drivers.
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