Contact; Warranty - Jaton iRok User Manual

Terms and Conditions
•
Parts warranty period: One Year
• Labor warranty period: Three Months
Manufacture Service Agreement
• All repair and replacement services allow 4-6 weeks from the date of receiving by the
manufacturer
• Manufacturer shall charge services on service and repair for out of warranty products.
• Shipping and handling of the replacement products or parts shall be at user's expense.
Reducing Warranty Claim Rejections
• Always read the manual before doing the installation and follow the instructions
accordingly.
• Buy industry standard products where compatibility issue are more likely to surface.
• If you are unsure about installation of the new product, please consult the service
department at
support@jaton.com
We believe it is important for you to understand what your warranty coverage provides
and what it does not. Therefore, we suggest that you read the entire page before move
forward.
We also want you to understand that most product warranties are only related to the
function of the products. In most cases, no assurances are given by the manufacturer that
the product will work in conjunction with any other related product.
We suggest that you contact a professional consultant to determine the possibility of
incompatibility issue before you purchase add-on or other related accessories.
11. CONTACT INFORMATION
support@jaton.com
URL : www.jaton.com
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