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Arco Computer Products MicroRaid Disk Drive User Manual

Duplidisk 3 technology
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Information furnished by Data Protection Solutions by Arco (Arco) is believed to be accurate and reliable. However, no
responsibility is assumed by Arco for its use; nor any infringement of patents or other rights of third parties that may result
from its use. No license is granted by implication or otherwise under any patent or patent rights of Arco. Arco reserves
the right to change specifications at any time without notice.
All Trademarks used in this text are registered trademarks of their respective owners.
USER MANUAL
USER MANUAL
USER MANUAL
USER MANUAL
USER MANUAL
Dupli
Dupli
Disk
Disk 3 : MicroRaid
Disk
Dupli
Dupli Disk
Dupli
Disk
Copyright 2008 Arco Computer Products, LLC.
Resvised 8/2008
All Rights Reserved
3 : MicroRaid
3 : MicroRaid
3 : MicroRaid
3 : MicroRaid

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  • Page 1 No license is granted by implication or otherwise under any patent or patent rights of Arco. Arco reserves the right to change specifications at any time without notice. Copyright 2008 Arco Computer Products, LLC. Resvised 8/2008 All Rights Reserved...
  • Page 2 One-Year Limited Warranty This warranty gives you specific legal rights. You may also have other rights that vary from one jurisdiction to another. THE WARRANTIES GIVEN HEREIN, TOGETHER WITH ANY IMPLIED WARRANTIES COVERING THE HARDWARE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF DELIVERY TO PURCHASER.
  • Page 3 DPS SHALL NOT BE LIABLE TO YOU FOR LOSS OF DATA, LOSS OF PROFITS, LOST SAVINGS, SPECIAL INDIRECTION, CONSEQUENTIAL, INCIDENTAL OR OTHER SIMILAR DAMAGES ARISING FROM BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER LEGAL ACTION EVEN IF DPS OR ITS AGENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BROUGHT AGAINST YOU BY ANOTHER PARTY.

  • Page 4: Table Of Contents

    Contents Contents Contents Contents Contents Introduction ................1 About RAID About the DupliDisk3 Contents of the Box ...............2 Before You Begin ..............3 The Essentials ................4 Interpreting the LED’s ............5 The LED and Buzzer Signals Installing the Hardware ............6 Installing TheMicroRaid Models Initial Raid 1 Mirroring ............8 Selecting From the Three Mirroring Methods...

  • Page 5: About Raid

    1 1 1 1 1 Intr Intr oduction oduction Intr Intr Intr oduction oduction oduction About RAID About RAID About RAID About RAID About RAID RAID (Redundant Array of Inexpensive Disks) is a technology which allows the computer to see multiple drives as a single drive. Originally designed for use with mainframe computers, it is now, with Arco’s patented IDE process, commonly implemented on PCs to provide varying levels of redundancy.
  • Page 6 2 2 2 2 2 Contents of Contents of the Bo Contents of the Bo the Bo x x x x x the Bo Contents of Contents of the Bo You should find the following items: Disk3 Disk3 Dupli Dupli Disk3 Dupli Disk3 Disk3 Micr...

  • Page 7: Before You Begin

    3 3 3 3 3 Before You Begin Before You Begin Before You Begin Before You Begin Before You Begin Before installing your DupliDisk3 • Be sure you have a current backup on removable media, such as tape. This will not be required for the installation of your DupliDisk3. However, backing up before adding equipment to your system is always a wise precaution.

  • Page 8: The Essentials

    4 4 4 4 4 The Essentials The Essentials The Essentials The Essentials The Essentials • Only one DupliDisk3 product can be installed on your system. • Host, Primary and Mirrored connectors are used to connect the existing IDE interface (host) and primary and mirror drives to the DupliDisk3 via 80-wire (40 pin connector) data cables.

  • Page 9: Interpreting The Led's

    5 Inter 5 Inter eting the LED’ eting the LED’ eting the LED’ s s s s s 5 Inter pr pr eting the LED’ 5 Inter 5 Inter eting the LED’ Interpreting the External Control Panel Lights (LED’s) Each DupliDisk3 is outfitted with an external control panel which provides feedback via colored lights (LED’s) as well as a reset switch for the audible alarm (Buzzer).

  • Page 10: Installing The Hardware

    6 Installing 6 Installing T T T T T he Har 6 Installing he Har he Har he Har d d d d d w w w w w ar ar e e e e e 6 Installing 6 Installing he Har The MicroRaid Model Installing the hardware...
  • Page 11 Top view of the MicroRaid IDE Connector Power Rear Connector Panel Buzzer Off Primary Mirror Status Front LED Panel...

  • Page 12: Installing Themicroraid Models 7 Initial Raid 1 Mirroring

    7 Initial R 7 Initial R aid 1 Mir aid 1 Mir r r r r r oring aid 1 Mir oring oring 7 Initial R aid 1 Mir oring 7 Initial R 7 Initial R aid 1 Mir oring The DupliDisk3 does not need any resident software or software drivers to main- tain a mirrored pair to constantly monitor the drive quality, and to isolate defective drives when needed.

  • Page 13: Dos Software

    8 DOS Softw 8 DOS Softw ar e e e e e 8 DOS Softw ar 8 DOS Softw 8 DOS Softw Using The DOS Raid Management Utility Program The DOS version of the Dupli-Raid Management Utility cannot be run as a task (in a DOS window) under any version of windows.

  • Page 14: Dos Pull Down Menu Options

    DOS Pull Down Menu Options The following options are available from the DupliDisk3 Raid Management Utility Menu: Configure Operation Mode allows the user to disable the mirroring function and operate from either the primary or the mirror drive only. This option is useful for isolating drive problems.
  • Page 15 Restore Factory Defaults Allows the user to restore the following settings: • Read Schedule: Primary Only • Beep on drive failure: Continuously • Beep after cold boot if drive failure is detected: Disabled • Beep after cold boot if running in single mode: Disabled •...
  • Page 16 Uninit Allows the user to remove the initialization information from the DupliDisk3. It removes the identifying information of the drives from the DupliDisk3’s flash memory. Caution must be taken when removing the initialization buffer from a DupliDisk3 with existing data on it. NOTE: In cases where the drive geometry is different from the current standard (16hds / 63sec) and where the number of heads of the original mirrored drive pair were not identical, removing the initialization buffer from one of the drives could...
  • Page 17 Help Company Information is available from for Help Menu. If you need help beyond what is offered in this manual, please contact Technical Support. Exit Exit to the DOS prompt Menu.

  • Page 18: Software Installation And Setup

    9 9 9 9 9 W W W W W indo indo indo ws Softw ws Softw ar e e e e e indo ws Softw ws Softw ar indo ws Softw The DupliDisk3 Raid Management Utility Program for Windows® The DupliDisk3 Utility Program under Windows NT/XP/2000/2003/Vista, may be installed from the Windows CD provided with your DupliDisk3 or you may download the installation from our website at http://www.ezd2d.com/...
  • Page 19 If you have already run the DupliDisk3 Raid Management Utility, but performed a “Rebuild” the following message will appear: In either of the above cases, select YES to start the rebuild (copy) process. Again, during the initial process, all data on the Primary Drive will be copied to the Mir- rored drive.
  • Page 20 If the copy was successful, the following message will appear: If rebuild was not completed successfully, you should check the log file to address any errors. To do this, click on the FILE Menu, then select VIEW LOG.

  • Page 21: Windows Menu Options

    Windows Menu Options Properties Tab Click on the Properties tab to view DupliDisk3 system status information. Configuration Tab Operation Mode allows the user to disable the mirroring function and operate from either the primary or the mirror drive only. This option is useful for isolating drive problems.
  • Page 22 Configuration Tab(cont.) Copy/Compare Percent allows only a portion of the drive to be copied/ compared. This option is designed to reduce downtime by eliminating the need to copy/compare the entire contents of a large drive which contains only a small amount of data. Warning: It is recommended that the Percent of Drive option be set to 100% to insure complete initial rebuild.
  • Page 23 Startup Tab The startup tab contains settings fundamental to the configuration of the DupliDisk3 system startup. Beep on cold boot if drive failure Beep on cold boot if not in Mirror Mode Master Drive detection Slave Drive detection (Not supported) Ultra DMIA Rebuild Tab Copy Speed...
  • Page 24 Percent of Drive to Copy By default, the DupliDisk3 Raid Management Utility performs a bit-by-bit copy of the entire drive. The sliding selection bar in the “Rebuild” menu makes it possible for users to copy only a portion of the drive. To save time when copying a large drive which contains only a small amount of data, users may prefer to use the Percent of Drive Copy option.
  • Page 25 Compare Tab Compare Speed Percent of Drive Copy Speed The Windows version of the DupliDisk3 Raid Management Utility offers the unique feature of background rebuild. The background rebuild feature allows users to continue to run Windows applications in foreground while the drive copy is taking place in background.

  • Page 26: Configuration And Setup

    E-Mail/Remote Notification Under Windows the DupliDisk3 system provides the option of Remote Notification via Email. When properly configured, this feature will provide email notification of the DupliDisk3 system status. Configuration can be setup to provide routine status checks at periodic intervals or to provide Only On Drive Failure alerts. Configuration and Setup 1.

  • Page 27: For Linux

    ux Softw ux Softw ar e e e e e 10 Lin Lin ux Softw ux Softw ar ux Softw The DupliDisk Raid Management Utility Program for Linux This distribution CD contains all of the applications necessary for the DupliDisk3 when operating in a Linux environment.

  • Page 28: Linux Main Menu Options

    Linux Main Menu Options The following options are available from the DupliDisk3 main menu. 1. Configure DupliDisk3 2. Copy Drives opy Drive 3. Compare Drives 4. DupliDisk3 Utilities 5. View 6. HELP 0. Exit Enter Choice [0] Note: The DEFAULT selection is in brackets. In this case [0], will exit the Main Menu.

  • Page 29: Status Screen

    Read Schedule Allows the user to select either the Primary or Mirror drive as the drive to be used for read operations. 1. Primary Drive Setting the Primary drive on the Read Schedule will force all system reads to be directed to only the Primary drive. This is the factory default setting for the DupliDisk3.
  • Page 30 Operation Mode Mirror Mode Operation Status Drives Are/ Are Not in mirror mode. They can also be in single mode Primary Slave Maker Model (Initialized/Uninitialized) (active/not active for reads) hp (16) Cyl (16383) spt (63) cap (19464) mb Mirror Slave Maker Model Initialized/Uninitialized) (active/not active for reads) hp (16) Cyl (16383) spt (63) cap (19464) mb Operation Mode Mirror Mode Operation Status Drives Are/ Are Not in mirror mode.
  • Page 31 Restore Factory Defaults Allows the user to restore the following settings. 1. All settings that were modified after the default settings were set at the factory will be restored. 2. Configuration Settings Only settings that were set by the user such as Mirror Mode and Read Schedule will be restored to factory defaults.
  • Page 32 Copy Drives 1. Rebuild New Master Drive Choose this option in the event of a drive failure, the DupliDisk3 will stop that drive from participating in read and write activity. When the drive is replaced, this option will allow you to rebuild the drive while the system is in operation.
  • Page 33 DupliDisk3 Utilities 1. Set Copy/ Compare Size This option sets the size that the small partition on a large drive with data on it. In this event it is not necessary to copy the entire drive. The user is advised to ALWAYS copy 100% of the drive because some file allocation systems may fragment data, or drives with multiple operating systems cannot be copied fully with a small percentage of the drive copied.
  • Page 34 Set Up Email and Background Monitor 1. Set email options 2. Set background monitor options 1. Set email options You will be asked to enter the following information: • The email address where these emails will be sent to. • The emal address these emails will be sent from. •...
  • Page 35 Enter the time of day to send the email in the form HHMM [ap]m Example: 0630pm, 1100am) Military time (i.e. 13, 14, 15..24 hours) or single digit hours (2, 3, 4) will not be accepted. Military time must be written in am/pm format, and single digit hours must be written with a zero in front.

  • Page 36: Remote Monitoring

    11 R R R R R emote Monitoring emote Monitoring emote Monitoring emote Monitoring emote Monitoring Serial Port If a drive goes bad & you are near the computer you will hear the siren. However, if the computer into which you install your DupliDisk3 is in an area where the alarm siren and LED’s are not likely to be noticed (such as a closed room, a remote unmanned location or a noisy factory floor) you may wish to make use of Arco’s remote monitoring feature to check the status of the drives.
  • Page 37 When the 55h is received, the DupliDisk3 will output a status byte with the follow- ing status bits to be decoded: Bits 1 -10 Primary Channel OK Primary Channel not in use (no drives) Reserved Primary Channel marked as bad Bits 3-2 Mirrored Channel is OK Mirrored Channel not in use (no drives)

  • Page 38: Replacing A Failed Drive

    12 R R R R R e e e e e placing a F placing a F placing a F ailed Dri ailed Dri v v v v v e e e e e ailed Dri placing a F ailed Dri placing a F ailed Dri If one of the hard drives becomes inoperable, the buzzer will sound, indicating...
  • Page 39 5. For Window operation system, refer to section 9, “Windows Software” for copying a drive. 6. For Linux operating system, refer to section 10, “Linux Software” for copying a drive. Note: For products that require a boot after the failed drive was replaced, the new drive’s LED green light will be blinking.

  • Page 40: 13 Firmware Upgrade

    13 Firmware Upgrade 13 Firmware Upgrade 13 Firmware Upgrade 13 Firmware Upgrade 13 Firmware Upgrade In the event that you need to upgrade your DupliDisk3 Firmware, for enhanced features, or additional drive support, download the firmware upgrade from our download section at: http://www.ezd2d.com/support_downloads_firmware.php. 1.
  • Page 41 6. From the Configure pull down menu, choose Firmware Upgrade. 7. Follow the onscreen instructions to complete the firmware upgrade. 8. When firmware upgrade is completed, exit the application and choose option #3 to exit. Remove the floppy diskette and reboot the computer. Firmware Upgrade using DOS CD 1.
  • Page 42 5. Press any key to continue. 6. From the Configure pull down menu choose Firmware Upgrade. 7. When you press enter and the following message appears: “Enter path for flash files” . Please type press enter to continue. 8. Follow the onscreen instructions to complete the firmware upgrade, 9.

  • Page 43: Upgrading From A Small Drive To A Larger Drive

    14 Upgrading from a small drive 14 Upgrading from a small drive 14 Upgrading from a small drive 14 Upgrading from a small drive 14 Upgrading from a small drive to a larger drive capacity to a larger drive capacity to a larger drive capacity to a larger drive capacity to a larger drive capacity...
  • Page 44 12. Press any key to continue. 13. From the “Uninit” pull down menu choose “Uninitialized all Drives”. Un-initializing the drive simply means that the identifying information about the drive is being cleared from the DupliDisk3’s memory. No harm will be caused to the drives. 14.
  • Page 45 Primary drive and the Mirror drive are the same size (Upgrading both drives to larger drives). Power the system off. Replace any drive with the first new large drive. Turn the system on. The buzzer will sound, please depress the buzzer reset switch on the DupliDisk3.
  • Page 46 16. Press any key to continue. 17. From the “Uninit” pull down menu choose “Uninitialized all Drives”. Un- initializing the drive simply means that the identifying information about the drive is being cleared from the DupliDisk3’s memory. No harm will be caused to the drives 18.

  • Page 47: Primary/Mirror Led Blinking Green

    15 Primary/Mirror LED Blinking 15 Primary/Mirror LED Blinking 15 Primary/Mirror LED Blinking 15 Primary/Mirror LED Blinking 15 Primary/Mirror LED Blinking Green Green Green Green Green Overcome Primary/Mirror LED Blinking Green and Primary/Mirror channel is marked as Bad. When a failed drive was replaced, the new drive’s LED Green light will be blinking.
  • Page 48 The buzzer will sound, please depress the buzzer reset switch on the DupliDisk3. If you have the Windows RAID Management Utility, boot from the DupliDisk3 and rebuild the Primary drive. 10. If you choose to use the DOS RAID Management Utility, Boot the system to either the floppy diskette or the bootable CD and run the DOS RAID Management Utility.

  • Page 49: 16 Troubleshooting

    16 Troubleshooting 16 Troubleshooting 16 Troubleshooting 16 Troubleshooting 16 Troubleshooting Both drives appear on the DupliDisk3 Raid Management Utility status screen but your operating system displays only one drive. The mirror drive can only be seen by the DupliDisk3 Raid Management Utility Program.
  • Page 50 Is any harm done to my hard drive when I am asked to un-initialize the drives? Un-Initializing the drives on the DupliDisk3 simply mean that identifying information about the drive is being cleared from the DupliDisk3’s internal memory. No harm will be caused by this action. My Primary drive failed, I replaced with a new drive and when the rebuilt completed, the Primary LED is blinking Green.

  • Page 51: Specifications

    Specifications Specifications Specifications Specifications Specifications Model MicroRaid Drive interface IDE / E-IDE / UDMA Data Path IDE / E-IDE / UDMA (Defined by the host controller) Hard Disk Interface Cable: 80 wire - 40-pin Connector Supplied Cable Length (inches) Cable: 80 wire - 40-pin Connector Host Interface Supplied Cable Length (inches)

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