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SIP-T22P
User's Guide
Thank you for choosing this T-22 Enterprise IP Phone. This phone is especially
designed for active users in the office environment. It features fashionable and sleek
design, and abundant telephony applications.
In this User's Guide, you will find everything you need to efficiently use your new
phone. Be sure to verify with your office administrator that you have permission to
configure your IP phone.
275 Kenneth Dr.
Rochester, NY 14623
www.GLOBALINXsolutions.com
(866) 909-8253

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Summary of Contents for Globalinx SIP-T22P

  • Page 1 SIP-T22P User’s Guide Thank you for choosing this T-22 Enterprise IP Phone. This phone is especially designed for active users in the office environment. It features fashionable and sleek design, and abundant telephony applications. In this User’s Guide, you will find everything you need to efficiently use your new phone.
  • Page 2: Table Of Contents

    Tables of Contents Getting Started ..................4   Packing List ............................. 4   Assembling the Phone ........................5   Configuration and Registration ....................... 7   Overview ....................8   Keypad Instruction .......................... 8   LED Instruction ..........................9   Icon Instruction..........................
  • Page 3 Call Methods.......................... 20   Answering a call ..........................21   Answering an incoming call ....................21   Denying an incoming call...................... 21   DND............................21   Call Forward .......................... 21   During an Active Call........................22   Mute............................
  • Page 4: Getting Started

    Enterprise IP Phone Overview Getting Started Packing List The following components are included in your package: Enterprise IP Phone  Phone Stand  Power Adapter ...
  • Page 5: Assembling The Phone

     Check this list before installation to ensure that you have received each item. If you are ® missing any items, contact GLOBALINX Customer Service. Assembling the Phone This section introduces how to assemble the phone with the components in the packing list Attach the stand;...
  • Page 6 Enterprise IP Phone Overview 2) Connect Handset and Headset, as shown below: Note: The headset is not provided and must be purchased separately. Please contact your distributor for more information. 3) Connect Network and Power Connect the phone to the AC Power directly using the power adapter. The phone can also share the network connection with other network devices such as...
  • Page 7: Configuration And Registration

    Enterprise IP Phone Overview PC. Connect the phone’s PC port and computer’s Network Port together using an Ethernet cable, shown as below: Configuration and Registration Your T-22 has been configured for your use. Please follow the Quick Installation Guide for set-up instructions.
  • Page 8: Overview

    Enterprise IP Phone Overview Overview Keypad Instruction Please review the following list, which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in.
  • Page 9: Led Instruction

    Enterprise IP Phone Overview Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: Adjust the volume of the handset, headset, speaker and ring tone; Allows for hands-free communication during calls; Place and receive calls through an optionally connected headset.
  • Page 10: Icon Instruction

    Enterprise IP Phone Overview Icon Instruction The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings: Icon Description Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed calls Call in...
  • Page 11 Enterprise IP Phone Overview Phone Options Phone UI Status ® --IP Contact GLOBALINX ® --MAC Contact GLOBALINX ® --Firmware Contact GLOBALINX ® --Network Contact GLOBALINX ® --Phone Contact GLOBALINX ® --Accounts Contact GLOBALINX Call Features --Call Forward √ --Call Waiting √...
  • Page 12: Customizing Your Phone

    Time and Date The time and date appears on the idle screen of the IP phone. If the phone cannot ® obtain a time and date from the call server, please contact GLOBALINX if the time or date is incorrect.
  • Page 13: Audio Settings

    4) If you choose Lock&Answer, you have to enter Menu->Settings->Advanced Settings->Keypad Lock to disable this option. Note: ® 1. The default password can be obtained from GLOBALINX 2. Users can make emergency calls when the phone is locked. Audio Settings Volume...
  • Page 14: Ring Tones

    Enterprise IP Phone Customizing Your Phone To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter context-sensitive softkey, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume.
  • Page 15: Codec Selection

    Adjustment Bar to adjust the volume, and the icon will disappear. Codec Selection The IP phone supports the following voice codecs: G726 and G711. ® Please contact GLOBALINX Customer Service for any adjustment of Codecs. Contact Management Edit/Add/Delete Contact You can store a large number of contacts in your phone's contact list. You can add, edit, delete, dial, and search for a contact in the contact list.
  • Page 16: Other Settings

    Enterprise IP Phone Customizing Your Phone 4) Press Save context-sensitive softkey to add the contact or the Back context-sensitive softkey to cancel the change. To edit/delete a contact via Phone interface: 1) Press Dir->Contacts->Enter. 2) Use the navigation key to highlight the one you want to delete, then press Option context-sensitive softkey, scroll to Detail/delete, and press OK context-sensitive softkey.
  • Page 17: Hot Line

    Enterprise IP Phone Customizing Your Phone as the send key: “#”, “*”, or disable this option. 2) Press the Save context-sensitive softkey to save the changes. Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line->Enter to enter the configuration page. 2) Enter the hot line number and press the Save context-sensitive softkey to save the changes.
  • Page 18: Auto Redial

    Enterprise IP Phone Customizing Your Phone Note: This configuration is only available for the current default account. 5) Press the Save context-sensitive softkey to save the changes. Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up.
  • Page 19: Auto Answer

    Defines whether to save the missed calls to the call history record or display the missed ® calls on the idle screen. This function can only be set By GLOBALINX Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number.
  • Page 20: Block Out

    Enterprise IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be called from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter the phone number and click Add button to save the changes, or choose one from the list, click the Delete button to delete the record.
  • Page 21: Answering A Call

    Enterprise IP Phone Trouble Shooting Answering a call Answering an incoming call 1) If you are not on another phone, lift the handset, or press the Speaker button/ Answer context-sensitive softkey to answer using the speakerphone, or press the headset button to answer using the headset. 2) If you are on another call, press Answer context-sensitive softkey to answer the call, or press the Reject context-sensitive softkey to refuse it.
  • Page 22: During An Active Call

    Enterprise IP Phone Trouble Shooting specific period. To configure Call Forward via Phone interface: 1) Press following context-sensitive softkeys: Menu->Features->Call Forward->Enter. 2) There are 3 options: Always Forward, Busy Forward and No Answer Forward. 3) Choose one of them, enter the phone number you want to forward to. 4) Press Save to save the changes.
  • Page 23: Call Waiting

    Enterprise IP Phone Trouble Shooting highlight the call (The on hold calls are under the same lines), then press the Resume context-sensitive softkey or Hold button to retrieve the call. Note: When you are under the call hold status, putting down the handset, the conversation will go on over the speaker instead of hanging up the call.
  • Page 24: 3-Way Conference

    Enterprise IP Phone Trouble Shooting context-sensitive softkey to put B on hold, then A can dial a new number C and presses the OK or SEND button to call out. 2) While C is ringing, A can hang up or press the Transfer context-sensitive softkey. Then A will turn into hold status, and the LCD will display as Transferred.
  • Page 25 Enterprise IP Phone Trouble Shooting 2) Enter the Access code, which the phone uses to connect to your system. 3) Press Save to save the change, press Back to return to the previous menu. To retrieve the new voicemail via the Phone interface: 1) Press the Voicemail context-sensitive softkey directly.
  • Page 26: Using The Advanced Phone Functions

    Enterprise IP Phone Trouble Shooting Using the Advanced Phone Functions Account Settings ® Please contact GLOBALINX Customer Service for support with this feature. Maintenance Tasks Administrator Mode Reboot Reset to Factory Firmware Update Decryption System Log Export PCAP Trace Export ®...
  • Page 27 ® The manual is only for reference; GLOBALINX reserves the right to improve or change the product and the user guide without notice. ® If you require further assistance, please contact GLOBALINX Customer Service at 866-909-8259. V43.2...

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