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Lucent Technologies RPSD User Manual

Lucent Technologies RPSD User Manual

Remote port security device
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Remote Port Security Device
User's Guide
555-024-402
Comcode 107748717
Issue 1
October 1996

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Summary of Contents for Lucent Technologies RPSD

  • Page 1 Remote Port Security Device User’s Guide 555-024-402 Comcode 107748717 Issue 1 October 1996...
  • Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication ser- vices or facilities accessed through or connected to it.

  • Page 3: Table Of Contents

    Related Documents xxii How to Comment on This Document xxii Introduction RPSD System Hardware Components RPSD Lock RPSD Key Modems RPSD Lock or Key Administration Terminal RPSD Lock Administration Printer Software Components 1-10 System Administration 1-11 Time of Day Access 1-11...
  • Page 4 Issue 1 User’s Guide 555-024-402 October 1996 Contents Page iv System Activity Log 1-12 Single Point Administration 1-14 Block Lucent Technologies and Other Key Users 1-15 Force Connect/Disconnect 1-15 Authorized Keys 1-16 Installation Room Layout/Environment Power Supply Location of Administration Terminal or Printer...
  • Page 5 T—Test User 3-50 U—Unblock User 3-51 UR—User Restrictions 3-52 Help Screens 3-54 Key Administration and Use RPSD Key User Command Set Initialization Functions U—Set User ID K—Set Secret Key N—Set Device Number Command Functions A—Add Administrative User AS—AUX Security C—Clock Set 4-10 D—Date Set...
  • Page 6 October 1996 Contents Page vi Troubleshooting Access Failure Messages. Testing the RPSD Lock Built-in Diagnostics Hardware Replacement Replacing the RPSD Lock or Key 5-10 Saving the Key Seed Value 5-11 Cables, Connectors, and Ports Front Panel LEDs RPSD Lock RPSD Key...
  • Page 7 Use telephones located in some other safe area to report the trouble. WARNING: DO NOT open the RPSD Lock or Key devices. There are no user serviceable parts inside the units. Only an authorized technician should open a unit for required maintenance or upgrading purposes.
  • Page 8 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Page x...

  • Page 9: Customer Support Information

    Customer Support Information Support Telephone Number In the USA only, Lucent Technologies provides a toll-tree customer Helpline, 1 800 242-2121, 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline, or your Lucent Technologies authorized representative.

  • Page 10: Security Of Your System: Preventing Toll Fraud

    Under applicable tariffs, you will be responsible for payment of toll charges. Lucent Technologies cannot be responsible for such charges and will not make any allowance or give any credit resulting from unauthorized access.

  • Page 11: Lucent Technologies Fraud Intervention

    Lucent Technologies communications systems located within the United States. RPSD Lock with no Keys If the customer purchases an RPSD Lock with no Keys, Lucent Technologies will pay for unauthorized calls that occur as a result of access to the system via the...

  • Page 12: Rpsd Lock With Keys

    Guarantee Page xiv RPSD Lock with Keys If the customer purchases RPSD Keys to access the systems protected by RPSD Locks, Lucent Technologies does not assume responsibility for the use of customer-purchased Keys. Accordingly, Lucent Technologies will pay for the...

  • Page 13: Limited Warranty

    Whether or not the customer uses Keys, the customer agrees to promptly take all necessary steps to stop the toll fraud after becoming aware of it. Lucent Technologies’ liability under this RPSD guarantee ceases two hours after the customer becomes aware of the toll fraud incident. In no event shall Lucent Technologies’...

  • Page 14: Fcc Notification And Repair Information

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Customer Support Information FCC Notification and Repair Information Page xvi FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules. In compliance with those rules, you are advised of the following: Means of Connection.

  • Page 15: Installation And Operational Procedures

    FCC. In the event repairs are needed on this equipment, contact your authorized Lucent Technologies dealer or, in the USA only, contact the National Service Assistance Center (NSAC) at 1 800 242-2121.

  • Page 16: Federal Communication Commission (Fcc) Electromagnetic Interference Information

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Customer Support Information Federal Communication Commission (FCC) Electromagnetic Interference Information Page xviii Federal Communication Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 17: About This Book

    RPSD Key users are those who dial in to a channel locked with a Lock by using a Key. It is assumed that Key users are familiar with placing calls via a modem, either from a telephone, terminal, or PC.

  • Page 18: Terms And Conventions

    Supplying equipment peripheral to the Lock, such as terminals, modems, printers, etc., is the customer’s responsibility. If any material is required in addition to the material shipped in the RPSD package, it is billable to the customer. Terms and Conventions The Remote Port Security Device (RPSD) Lock is often referred to as the Lock.

  • Page 19: Typographical Conventions

    About This Book Typographical Conventions Page xxi Typographical Conventions Throughout this manual RPSD system responses are shown in italic, sans serif type. For example: Call authentication completed Data that you enter is shown in bold sans serif type. For example:...

  • Page 20: Product Safety Labels

    If the feedback form is missing, write directly to: Documentation Manager Lucent Technologies, Inc. 211 Mount Airy Road Room 2W-226 Basking Ridge, NJ 07920-2332...
  • Page 21 If we may contact you about your comments, please complete the following: Name: _________________________ _________________________Telephone Number: __________________ Company/Organization: ____________ ________________ ________Date: ______________________________ Address: ____________________________________________________________________________________ Send completed forms to: Documentation Manager, Lucent Technologies, 211 Mount Airy Road, Room 2W226, Basking Ridge, NJ 07920. Fax: (908) 953-6912. THIS FORM MAY BE PHOTOCOPIED...

  • Page 22: How To Comment On This Document

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 About This Book How to Comment on This Document Page xxiv...

  • Page 23: Introduction

    RPSD Lock on the analog telephone line leading to the port. Access is provided only when the calling party uses the RPSD Key, a unit installed on the analog telephone line at the calling party end.

  • Page 24: Rpsd System

    Any product that supports analog tip-and-ring capability. With the RPSD Lock and Key system you can set the time of day that access to a port is permitted, or you can block any or all access to the line by users of RPSD Keys.
  • Page 25 1. The Lock, installed on tip and ring on the network side of any modem or protected host resource, answers the incoming call. 2. The Lock sends the caller a polling tone. If the calling party has an RPSD Key, the Key responds with its User ID. If there is no Key on the calling end, the Lock terminates the call.
  • Page 26 Issue 1 User’s Guide 555-024-402 October 1996 Introduction RPSD System Page 1-4 5. The Lock stores this encrypted “expected value” and sends the dynamic challenge to the Key. 6. When the Key receives the challenge from the Lock, it uses the secret encryption key unqiue to the user ID assigned to the Key and encrypts the value the Lock sent.

  • Page 27: Hardware Components

    9600 kbps, N, 8, 1.) The System Activity Log can store up to 1400 messages, but the only means of retaining a more permanent record of system activity is either to install a dedicated printer for the RPSD Lock or to save all messages from the Lock to disk.
  • Page 28 Hardware Components Page 1-6 The RPSD Lock is 5.75 inches wide by 9.5 inches long by 1.75 inches high. It has seven LEDs on the front panel and four ports on the back panel (see Figure 1-2). For a detailed description of the front panel LEDs, see Appendix B, “Front Panel LEDs.”...

  • Page 29: Rpsd Key

    14-foot line cord with RJ11 modular connectors on each end DB9 (male) to DB25 (female) cable Like the RPSD Lock, the RPSD Key has LEDs on the front panel and ports on the back panel. For a detailed description of the front panel LEDs, see Appendix B, “Front Panel LEDs.”...

  • Page 30: Modems

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Introduction Hardware Components Page 1-8 Install the RPSD Key between the Key user’s central office line and modem. DEFINITY RPSD POWER RING CALL IDLE VERIFY CONNECTED Front SUBSCRIBER (MODEM) TELCO AUX.

  • Page 31: Rpsd Lock Or Key Administration Terminal

    Connect the printer (via its cable) to the DB9/DB25 cable connected to the AUX. PORT of the RPSD Lock. The printer cable is not supplied. This is the same port used by the administration terminal. You may wish to install a switch to make changing the AUX.

  • Page 32: Software Components

    If you are not installing an RPSD Key, you need only set the date and time for the RPSD Lock and, in the case of multiple Locks, a Lock ID. If you are installing RPSD Keys, you must do some...

  • Page 33: System Administration

    Time of Day Access The RPSD Lock can be administered to prevent access from one or more Key or from all Keys during specified times of day. The default setting is no blockage of access for any Key user at any time. The administrable parameters are time, date, and user ID.

  • Page 34: System Activity Log

    As a new message is generated, the oldest message in the buffer is deleted. The most recent 20 messages are displayed on the first page in real-time on the RPSD Lock administration terminal. That is, the oldest message scrolls off the screen on the administration terminal as the new message is added to the bottom.
  • Page 35 Message—The status message Figure 1-4, KEY20 is a user ID. Information shown in square brackets is the RPSD user ID number (as in the fifth message in Figure 1-4). Users can be assigned the same user ID; the user ID number provides a second means of...

  • Page 36: Single Point Administration

    Statistics command can also be used to get a very brief description for each code. For instructions on how to use the Log History command to generate a Log History and how to use the List Statistics command, see Chapter 3, “RPSD System Administration.”...

  • Page 37: Block Lucent Technologies And Other Key Users

    Page 1-15 Block Lucent Technologies and Other Key Users You may wish to block one or more Key users from accessing the RPSD Lock. Do this by using the Block User command. You do not need to inform the Key user that the Key has been blocked.

  • Page 38: Authorized Keys

    System Administration Page 1-16 Authorized Keys You may authorize up to 50 RPSD Key user IDs on each RPSD Lock. Ten additional Key user IDs are permanently reserved for Lucent Technologies personnel to administer and maintain the communications system, peripheral equipment, or adjuncts via the RMATS port.
  • Page 39 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Introduction System Administration Page 1-17 NOTE: A single Key can be used to access multiple Locks. See the Add User command for the procedure for adding users and the Remove User command for the procedure for removing users, both described in the “System Administrator Command Set”...
  • Page 40 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Introduction System Administration Page 1-18...

  • Page 41: Installation

    Installation Page 2-1 Installation This chapter describes the recommended room layout and environment, hardware components, installation procedures, and testing for the RPSD. See Appendix A: “Cables, Connectors, and Ports” for quick reference materials on the installation of the hardware components.

  • Page 42: Room Layout/Environment

    Page 2-2 Room Layout/Environment While the location of the RPSD Lock is not critical to its function, the Lock should be kept in an equipment cabinet near the communications system modem. This helps to protect the Lock against dust and other precipitate, as well as protecting it against physical damage from being knocked to the floor or having things dropped on it.

  • Page 43: Location Of Administration Terminal Or Printer

    Page 2-3 Location of Administration Terminal or Printer For installation purposes, it is simplest if the RPSD Lock or Key administration terminal or printer is in the same area as the Lock or Key. If the terminal or printer must be located at some distance from the Lock or Key (in another room, on another floor, etc.), the limitations of the EIA-RS232 interface must be...

  • Page 44: Installation

    Installation Page 2-4 Installation Prior to installing the RPSD system, make sure you have all the hardware components. Also, consider these two items before you start the installation: You must inform the INADS System Administrator at the local or central Technical Support Center (TSC) when the installation will take place and that the RMATS port will be down at that time.

  • Page 45: Cables, Connectors, And Ports

    A/B switch Installing the RPSD Lock Install the RPSD Lock between the central office line that is reserved as the remote maintenance and administration channel and the communications 2-1). The central office line is usually in a...
  • Page 46 On System 85 and DEFINITY Generic 2, the modems are external to the communications system. Check that the modems are plugged into the UPS, since a power outage that results in either the RPSD Lock or the modem being inaccessible also results in the RMATS channel being inaccessible.
  • Page 47 Lock. If additional length cords are needed, the customer must supply them. Connecting the RPSD Lock to the Central Office Line You need the following components to connect the RPSD Lock to the central office line (see Figure 2-2): RPSD Lock...
  • Page 48 Connector Figure 2-2. RPSD Lock to Central Office Line (RMATS Channel) To connect the RPSD Lock to the central office line, follow these steps: 1. The customer must contact the Technical Support Center to get the port number for the RMATS channel.
  • Page 49 Connecting the RPSD Lock to the Communications System Modem You connect the communications system modem to the RPSD Lock by using the 7-foot line cord supplied with the Lock. Obtain further information for the modem from the documentation accompanying that modem.
  • Page 50 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Installation Installation Page 2-10 RJ11 Connector ALARM SUBSCRIBER LEADS (MODEM) TELCO SECURE AUX. PORT GREEN BYPASS 12VDC POWER MONITOR Communications System Modem RJ11 Connector Figure 2-3. RPSD Lock to Modem...
  • Page 51 Connecting the RPSD Lock to the Administration Terminal or Printer You connect the RPSD Lock to the terminal or printer via the Lock’s AUX. PORT on the back of the Lock and the RS-232 port on the terminal or printer. See Table 2-2 for the pinouts for the AUX.
  • Page 52 12VDC POWER MONITOR RPSD Administration Terminal RPSD Printer Figure 2-4. RPSD Lock to Administration Terminal or Printer Table 2-2 describes the pinout for the Auxiliary Port connection. Obtain further information for the terminal or printer from the documentation accompanying them.
  • Page 53 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Installation Installation Page 2-13 Table 2-2. Auxiliary Port, Terminal, and Printer Pinouts To DTE To DCE DB25 Signal DB25 Pin DB25 Pin Not used TXD (input) RXD (output) RTS (input) CTS (output) DSR (output) Ground...
  • Page 54 Request to Send Clear to Send Data Set Ready Signal Ground Data Carrier Detect Data Terminal Ready Ring Indicator RPSD Terminal or Printer (DCE) (DTE) Figure 2-5. Connections from the DB25 End of the Cable to DTE RPSD Printer (DCE) (DCE) Figure 2-6.
  • Page 55 Plug the adapter end of the power supply into the 12VDC port on the back of the RPSD Lock and the other end into an AC wall outlet or an available outlet on the UPS (see Figure 2-10). The red Power LED on the front panel of the Lock goes on and remains on, while the other LEDs on the front panel of the Lock should blink three times and then settle into a Locked condition.

  • Page 56: Installing The Rpsd Key

    Alarm” earlier in this chapter. Connecting the RPSD Key to the Terminal The RPSD Key is connected to the terminal via the AUX. PORT on the back of the Key and the terminal’s RS-232 port. See Table 2-2 for the pinouts for the AUX.
  • Page 57 To power the RPSD Key, you need: The RPSD Key power supply An AC wall outlet Plug one end of the power supply into the 12VDC port on the back of the RPSD Key and the other end into an AC wall outlet.

  • Page 58: Testing An Uninitialized Key

    Page 2-18 Power-Up Behavior of Initialized Key With an initialized Key, the red POWER LED on the front panel of the RPSD Key turns on and remains on permanently. The other LEDs on the front panel of the RPSD Key should blink three times and then settle into a condition with only the IDLE and POWER LEDs lit.

  • Page 59: Initializing The Rpsd Key

    RPSD Key. Initializing the RPSD Key Initialization of an RPSD Key involves both the Key and the RPSD Lock. On the Lock, you must add the Key User ID in question by using the Add User command.

  • Page 60: Testing The Rpsd Lock Installation

    RPSD Lock and dial out again. If a failure occurs, something is wrong with the Lock (see Chapter 5, “Troubleshooting”), and you must replace it.

  • Page 61: Rpsd System Administration

    These actions include, but are not limited to, providing physical security for RPSD installation sites (locked rooms, cabinets, etc.) and wiring room sites. Monitor the RPSD System Activity Log for patterns of activity, such as repeated denied call attempts. Contact your computer security group for assistance.

  • Page 62: Menu Of Commands

    Menu of Commands Page 3-2 Menu of Commands Use the RPSD System Administrator Command Set to set RPSD Lock system parameters (such as time, date, communications specifications, etc.), to administer Key user capabilities and restrictions, and to list user information and system activity logs.
  • Page 63 Set the current date Date Set page 3-25 Set the current time Clock Set page 3-24 Set a unique identifier for the RPSD Lock ID Set page 3-31 Set the communications link speed, Set Comm. page 3-47 character length, and parity on the serial Parameters port.
  • Page 64 Menu of Commands Page 3-4 Table 3-1. Command Usage Quick Reference — Continued Function Command Page Ref. Override RPSD Lock security and allow Force Connect page 3-29 individual call access to host resource Disconnect a call in progress Force page 3-30...

  • Page 65: Command Functions

    Command Functions The following pages contain a description of the RPSD System Administrator Commands and command syntax for the RPSD Lock. The commands are in alphabetical order. Also described at the end of this chapter is the method of accessing the help screens that accompany the Menu of Commands.

  • Page 66: A-Add User

    Page 3-6 A—Add User Syntax and Parameters To add an RPSD Key user: a <user_id>,[secret_key] ENTER To add an administrative user with the capability to access the RPSD Lock to change Lock parameters: a <user_id>,[secret_key], a<authentication_mode> ENTER Parameter Description Add User command <user_id>...
  • Page 67 Page 3-7 Description Use the Add User command to add an RPSD Key user or an administrative user to the list of users on the Lock. A total of 60 RPSD/Key (non-administrative) users and administrative users are allowed on each Lock. Of the 60 users, 10 are permanent users reserved for Lucent Technologies personnel and cannot be removed.
  • Page 68 The information is used to generate the test response. The secret key chosen by the administrator is the key information to be added to the RPSD Key. If this option is not used, the RPSD Lock generates the secret key information randomly.
  • Page 69 Adding a non-administrative user without specifying the [secret_key] parameter: > a KEY20,, JPLock01 443 08/12/96 13:14:22 KEY20 -- User Added OK -- > Enter this secret key into the RPSD/Key Unit F37B 159D 6ABE 3E Test Response is: 8119704 >...
  • Page 70 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-10 Adding an administrative user requiring passkey authentication: > a KEY20,,ak JPLock02 443 08/14/96 01:57:43 KEY21 -- Admin. User Added OK -- >...

  • Page 71: Ah-Access History

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-11 AH—Access History Syntax and Parameters ah [-] [ALL] ENTER Parameter Description Access History command Include this parameter to list the Access History in descending order by message sequence number.
  • Page 72 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-12 To capture an Access History, use a communications software package (such as ProComm). After you save the Access History as a file, you can open it in a word processing application and print it.
  • Page 73 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-13 The fields of the Access History screen are: The Message Authentication Code and message sequence number generated for each Access History entry. The code is generated to protect the integrity of the Access History.

  • Page 74: Aa-Administrative Access History

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-14 AA—Administrative Access History Syntax and Parameters aa [-] [ALL] ENTER Parameter Description Administrative Access History command Include this parameter to list the Administrative Access History in descending order by message sequence number.
  • Page 75 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-15 To capture an Administrative Access History, use a communications software package (such as ProComm). After you save the Administrative Access History as a file, you can open it in a word processing application and print it.
  • Page 76 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-16 The fields of the Administrative Access History screen are: The Message Authentication Code and message sequence number generated for each Administrative Access History entry.

  • Page 77: Af-Administrative Failure History

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-17 AF—Administrative Failure History Syntax and Parameters af [-] [ALL] ENTER Parameter Description Administrative Failure History command Include this parameter to list the Administrative Failure History in descending order by message sequence number.
  • Page 78 The date of the access failure Time The time of the access failure User ID The user ID of the RPSD Key used to attempt to access the channel Device # The device number of the Key used to access the channel.

  • Page 79: As-Aux Security

    RPSD system is powered up. When AUX Port security is disabled, administrative access to the RPSD system is allowed without authentication by any terminal connected to the AUX port. When AUX Port security is enabled, the administrative user must press...
  • Page 80 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-20 When the administrative session is complete, use the Quit command to terminate the session (see instructions on page 3-40). If AUX security is enabled and no administrative session is activated, log messages are sent to the AUX port only if the Data Terminal Ready (DTR) is high.

  • Page 81: B-Block User

    3-34). Description The Block user command is used to block an RPSD Key user from access to the RMATS channel. Both permanent and non-permanent users may be blocked. To determine whether a user is already blocked, use the List User Table command (see instructions on page 3-34).

  • Page 82: Cr-Change Restriction

    A single character from A–N (14 possible restriction codes) used as a code to identify the time periods and days during which usage of the RPSD system can be restricted. You can then assign the code to the users you wish to restrict for that period by using the User Restrictions command described on page 3-52.
  • Page 83 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-23 Description Use the Change Restriction command to set up the list of specific time periods and days during which restrictions may be placed on one or more users. Time restrictions block access to the RMATS channel for a specified period of time on a specified day or days.

  • Page 84: C-Clock Set

    10:00, for example 08:00. Description Use the Clock Set command to set the current time for the RPSD Lock. Setting the correct time when the Lock is installed ensures the accuracy of the System Activity Log.

  • Page 85: D-Date Set

    08/01/96. Description Use the Date Set command to set the date for the RPSD Lock. Setting the correct date at when the Lock is installed ensures the accuracy of the System Activity Log.

  • Page 86: Fh-Failure History

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-26 FH—Failure History Syntax and Parameters fh [-] [ALL] ENTER Parameter Description Failure History command Include this parameter to list the Failure History in descending order by message sequence number.
  • Page 87 To show the Failure History in descending order by message sequence number, include the [-] parameter. Sample Command and Response > fh --- RPSD/KEY Failure History --- Seq. Date Time User ID Device # Reason CC85.000...
  • Page 88 Time The time of the access failure User ID The user ID of the RPSD Key used to access the channel Device # The device number of the RPSD Key used to access the channel. The device number is a number assigned to the Key by the Key user at initialization.

  • Page 89: Fc-Force Connect

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-29 FC—Force Connect Syntax and Parameters ENTER Parameter Description Force Connect command Description If a call comes in that you want to go through regardless of whether the caller has a Key, you can issue the Force Connect command while the Lock is in Verify mode and force the connection to be made.

  • Page 90: Fd-Force Disconnect

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-30 FD—Force Disconnect Syntax and Parameters ENTER Parameter Description Force Disconnect command Description The Force Disconnect command disconnects a call in progress. You may use this command to clear the channel for a higher priority call.

  • Page 91: I-Id Set

    Description Use the ID Set command to set a unique identifier for the RPSD Lock. It is useful when more than one Lock is in operation. The Lock’s ID is added to the beginning of status messages to identify the Lock concerned.

  • Page 92: Lr-List Restrictions

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-32 LR—List Restrictions Syntax and Parameters To list the time periods and days for time restrictions for all restriction IDs A to N:...
  • Page 93 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-33 Sample Command and Response > lr Restriction ID Start Time End Time Days of Week 18:00 24:00 Sat, Sun 12:00 15:00 Sat, Sun...

  • Page 94: Ls-List Statistics

    Reset the summary by using the Reset Statistics command (see instructions on page 3-46). Statistics are listed for administrative users, RPSD/Key (non-administrative) users, and permanent users. Call attempts and failures to the administrative interface are updated only if AUX security is enabled. See instructions for the Key AUX Security command in the “Command Functions”...
  • Page 95 RPSD/Key (non-administrative) and administrative users, and also the cumulative total since the Lock was installed for RPSD/Key (non-administrative) and administrative users. For a more detailed explanation of the failure reason codes, see Table 3-2 on page...

  • Page 96: L-List User Table

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-36 L—List User Table Syntax and Parameters To list information about all users: ENTER To list information about a specific user (full user ID) or for all users beginning with specific characters (partial user ID): l <full_or_partial_user_id>...
  • Page 97 User Type The user type (which determines access level) and the authentication mode. The user types are: P = Permanent (reserved for Lucent Technologies personnel) R = RPSD/Key (normal access level) A = Administrative (can change Lock parameters)
  • Page 98 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-38 Sample without specifying the [full_or_partial_user_id] parameter. Information is listed for all users (fields included on the screen are described above): User ID...
  • Page 99 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-39 Sample with a partial user ID entered as the [full_or_partial_user_id] parameter. Information is listed for all users beginning with the characters entered (fields included on the screen are described on page 3-37): >...

  • Page 100: Lh-Log History

    Use the Log History command to display the last 500 status messages in the System Activity Log. The System Activity Log retains a log history of status messages generated by the RPSD Lock. Status messages include a history (including date and time) of the following RPSD system activity:...
  • Page 101 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-41 If the [-] and [ALL] parameters are not used, the messages are displayed in ascending order by message sequence number, 20 to a page. “- More to Come -”...
  • Page 102 Attempt by KEY20 [#4321] Failed (4) Blocked User 7EF4.005 7/12/96 13:27:00 KEY20 [#4321] Disconnected BE31.006 7/12/96 13:27:06 Lucent RPSD Lock - V1.0 - Idle/Locked A3F3.007 7/12/96 13:27:45 KEY20 -- User Unblocked OK 4C23.008 7/12/96 13:27:55 Call Received DD52.009 7/12/96 13:28:04 KEY20 [#4321] Connected 21CC.010 7/12/96 13:32:13...
  • Page 103 No response was returned from the RPSD Key when the RPSD Lock sent the challenge. Invalid User ID The RPSD Key user’s ID is not in the table of users on the RPSD Lock. Blocked User The RPSD Key user was deliberately blocked by the administrator on the RPSD Lock.

  • Page 104: Q-Quit

    Description Quit command Description Use the Quit command to terminate an administrative session and return the RPSD system to a secure mode. Administrative users must press twice ENTER and use a password or passkey to begin a new administrative session.

  • Page 105: R-Remove User

    Key does not need to be reinitialized. See the “Initializing an RPSD Key” in Chapter 2 for the procedure. When a Remove User command is issued, the RPSD Lock requests a y or an n as confirmation of the removal. To check the user IDs or to check for permanent status, use the List User Table command (see instructions on page 3-34).

  • Page 106: Rs-Reset Statistics

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-46 RS—Reset Statistics Syntax and Parameters ENTER Parameter Description Reset Statistics command Description Use the Reset Statistics command to reset the access attempts statistics to zero.

  • Page 107: Sc-Set Communications Parameters

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-47 SC—Set Communications Parameters Syntax and Parameters sc <speed,length_parity> ENTER Parameter Description Set Communications Parameters command <speed, The communications link speed in bits per second (bps) length_ and the character length in bps and parity on the serial port.

  • Page 108: St-Status Display

    Parameter Description Status Display command Description Use the Status Display command to display the version, date, time, communications parameters, and current status of the RPSD Lock. Sample Command and Response > st Lucent RPSD/JPLock01 - V1.1a Firmware V2Ot Init. Code:...
  • Page 109 RPSD System Administration Command Functions Page 3-49 Log ID The Log ID of the RPSD Lock. To set a Log ID, use the ID Set command (see instructions on page 3-31). Comms Set The setting of the communications parameters. To change...

  • Page 110: T-Test User

    For the administrative user with the passkey requirement, the code is used in response to the challenge “1234567.” Obtain the Test Response on the RPSD Key by using the List User Information command on the RPSD Key user’s terminal. See Chapter 4, “Key Administration and Use”...

  • Page 111: U-Unblock User

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-51 U—Unblock User Syntax and Parameters u <user_id> ENTER Parameter Description Unblock User command <user_id> A unique identifier assigned to each user by the system administrator using the Add User command.

  • Page 112: Ur-User Restrictions

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-52 UR—User Restrictions Syntax and Parameters To assign a time restriction: ur <full_or_partial_user_id,restr_id(s)> ENTER To clear a time restriction: ur <full_or_partial_user_id,restr_id(s)>,clear Parameter Description User Restrictions command <full_or_...
  • Page 113 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-53 Sample Command and Response Sample with a specific user entered as the [full_or_partial_user_id] parameter. The time restrictions identified by the restriction code IDs (“A,” “B,” and “C” in the following example) are assigned for the specified user only: >...

  • Page 114: Help Screens

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 RPSD System Administration Command Functions Page 3-54 Help Screens To obtain a help screen for any command, enter a question mark (?) followed by the command and press ENTER Sample Help Request and Help Response >...

  • Page 115: Key Administration And Use

    Key, authentication takes place (during which time the LEDs on the front panel of the RPSD Key indicate the status of the call), and the caller is connected to the RMATS channel.

  • Page 116: Rpsd Key User Command Set

    RPSD Key User Command Set Page 4-2 RPSD Key User Command Set The RPSD Key displays a different Menu of Commands depending on whether or not the device is initialized. The following is the Menu of Commands when the Key is uninitialized:...

  • Page 117: Initialization Functions

    An alphanumeric identifier of up to ten <user_id> characters Description Use the Set User ID command to enter a name that will identify the RPSD Key to the RPSD Lock. Use this command only when initializing a previously uninitialized Key. To use this command, enter u<user_id>...

  • Page 118: K-Set Secret Key

    Description Use the Set Secret Key command to enter the secret key information supplied by the RPSD Lock when a new user is added to the list of authorized users. Use this command only when initializing a previously uninitialized Key.

  • Page 119: N-Set Device Number

    The Set Device Number command enters a number from 100 to 9999999 as an identifier for the RPSD Key. Use this command when you have two or more RPSD Keys with the same user ID. The device number is associated with the Key for the purpose of identification by the Lock.

  • Page 120: Command Functions

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-6 Command Functions Command functions are those commands listed in the Menu of Commands after the Key device has been initialized.The command functions are: A—Add Administrative User AS—AUX Security C—Clock Set...

  • Page 121: A-Add Administrative User

    RPSD Key to alter Key parameters. If AUX Security is enabled, the administrative user must enter a password (or use a PassKey device) associated with the user Up to 60 RPSD/Key and administrative users may exist at any one time, ten of whom are permanent RPSD/Key users; they cannot be changed.
  • Page 122 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-8 NOTE: If the [secret_key] is randomly assigned by the Lock device (in other words, the field is omitted), the field must be delimited by a comma. Example: a sam,,ak.

  • Page 123: As-Aux Security

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-9 AS—AUX Security Syntax and Parameters ENTER as on ENTER as off ENTER Parameter Description The AUX Security command to view the security status of the Key as on The AUX Security command to enable AUX...

  • Page 124: C-Clock Set

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-10 C—Clock Set Syntax and Parameters c <hh:mm> ENTER Parameter Description The Clock Set command <hh:mm> The time in hours and minutes Description Use the Clock Set command to set the Key’s internal clock to ensure the accuracy of the History Log.

  • Page 125: D-Date Set

    The date in month, day, and year format Description Use the Date Set command to set the date for the RPSD Key’s internal calendar. You should set the date when you begin using the Key to be certain that it is correct.

  • Page 126: H-History Display

    Use the History Display command to display a log history of the last 1400 messages generated by or sent to the RPSD Key device. The messages appear in ascending order, twenty to a page. See Table 5-1 in Chapter 5, “Troubleshooting”...
  • Page 127 24-hour clock format. Message—The last field contains the status message. Failed attempts at access generate a message at the RPSD Lock that is sent to the RPSD Key. There are nine causes for such failure, as described in Table 5-1,...

  • Page 128: I-Set Log Id

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-14 I—Set Log ID Syntax and Parameters i<log_id> ENTER Parameter Description The Set Log ID command log_id An identifier of up to eight characters selected by the user Description Use the Set Log ID command to identify which Key is associated with which...

  • Page 129: L-List User Information

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-15 L—List User Information Syntax and Parameters ENTER Parameter Description The List User Information command Description Use the List User Information command to list the user ID, device number, and test response number for the Key.

  • Page 130: La-List Administrative Users

    If you do not specify a user ID, the List Administrative User Table lists information for all RPSD administrative Key users. If you enter a full or partial user ID, the command lists information for that specified user or for all users who have the same beginning characters.

  • Page 131: Q-Quit

    The Quit command Description Use the Quit command to terminate an administrative session and return the RPSD Key device to a secure mode. NOTE: AUX Security (AS) must be enabled to have an administrative session. To re-access the administrative session, press...

  • Page 132: R-Remove Administrative User

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-18 R—Remove Administrative User Syntax and Parameters R <user_id> ENTER Parameter Description The Remove Administrative User command <user_id> The user ID programmed for that Key Description Use the Remove Administrative User command to remove an administrative user from the Administrative Table.

  • Page 133: S-Status Display

    Time—gives the current time. If the time is wrong, it can be corrected by using the Time Set command described in this section. Log ID—provides the Log ID of the RPSD Key. To set a Log ID, use the Set Log ID command described in this section.

  • Page 134: Sc-Set Communications Parameters

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-20 SC—Set Communications Parameters Syntax and Parameters sc <speed, length_parity> ENTER Parameter Description The Set Communications Parameters command speed The link speed length_parity The character length and parity Description...

  • Page 135: W-Wipe Out

    Use the Wipe Out command to erase the user ID, secret key information, and device ID of the RPSD Key and return the Key to an uninitialized state. If you use the Wipe Out command, the Key cannot access the Lock until the entire initialization procedure is performed again.

  • Page 136: Help

    Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Key Administration and Use Command Functions Page 4-22 ?—Help Syntax and Parameters ? <command> ENTER Parameter Description The Help command <command> Any one of the commands used on an initialized Description To obtain a help screen for any command, enter a question mark (?) followed by the command and...

  • Page 137: Authentication

    Authentication Authentication is the process of the Lock correctly identifying a Key user. It is the means of security in the RPSD system. You can use Password mode or PassKey mode to identify yourself as an authorized Key user. Password Authentication To gain access to a Key device that has AUX Security enabled, you must enter your pre-authorized user ID and a password up to 15 characters long.

  • Page 138: Passkey Authentication

    The PassKey device is a handheld calculator that has the added functionality of calculating a response according to the challenge issued by the Lock. Because of this functionality, the PassKey provides another level of security for the RPSD system. Follow these steps to authenticate your identification via the PassKey: 1.

  • Page 139: Troubleshooting

    Troubleshooting This chapter provides a basis for establishing the cause of trouble or access failure with your RPSD system. If you cannot determine the cause of the problem or resolve the matter to your satisfaction, contact the Technical Support Center (TSC) at 1 800 242-2121.

  • Page 140: Access Failure Messages

    The message can only be received, however, if the caller has an RPSD Key with an administration terminal or printer attached to it. A dedicated printer connected to the AUX.
  • Page 141 Table 5-1. Access Failure Messages — Continued Code Message Meaning Action No Response No response Test the RPSD Lock by using was returned the Self-Check test from the RPSD described in “Testing the Key when the RPSD Lock” on page 5-6.
  • Page 142 Meaning Action Invalid The Key Check the Test Responses to Response responded to make sure the RPSD Lock the Lock’s and RPSD Key Test challenge, but Responses match. If access the response for this Key is desired and was incorrect.
  • Page 143 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Troubleshooting Access Failure Messages. Page 5-5 Table 5-1. Access Failure Messages — Continued Code Message Meaning Action Time The call was No action necessary. This is Restriction placed during a deliberate restriction a time of day placed on access to the Lock...

  • Page 144: Testing The Rpsd Lock

    The RPSD Lock responds to the code by issuing a tone or set of tones, which are then interpreted to determine the cause of call failure.
  • Page 145 Troubleshooting Testing the RPSD Lock Page 5-7 If the response is three quick tones followed by the RPSD Lock disconnecting, the Lock is functioning properly. The Lock also generates a status message similar to the following: 999 08/14/90 16:21:34 Remote Test 1 (Self Check) Completed OK If the response is anything but three quick tones, the Lock is not functioning properly.
  • Page 146 2. Press 3 on the telephone pad. The RPSD Lock responds to the command by ringing the modem. While the Lock rings the modem, you hear a simulated ring on the telephone receiver. When the modem picks up, you hear the answer tone. The answer tone will not last long enough for the modem to perform handshaking.

  • Page 147: Hardware Replacement

    Page 5-9 Hardware Replacement The built-in diagnostics of the RPSD Lock may indicate that there is a hardware failure, but they will not necessarily determine whether that failure is in the CO line, RPSD Lock, communications system modem, or caller’s equipment or lines.

  • Page 148: Replacing The Rpsd Lock Or Key

    Page 5-10 Replacing the RPSD Lock or Key If an RPSD Lock must be replaced, the service call is classified as the highest priority because a failed Lock prevents all access to or from the RMATS channel. You may remove the RPSD Lock from the line and, to maintain access to the RMATS channel, connect the modem directly to the CO line.

  • Page 149: Saving The Key Seed Value

    Page 5-11 Saving the Key Seed Value Save all of the secret information used to initialize the RPSD Lock in a secure location. If a Lock needs to be replaced, you will want to initialize the replacement Lock with the same information as the original.
  • Page 150 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Troubleshooting Saving the Key Seed Value Page 5-12...
  • Page 151 Issue 1 User’s Guide 555-024-402 October 1996 Cables, Connectors, and Ports Page A-1 Cables, Connectors, and Ports Table A-1 shows the cables, connectors, and ports for installing the RPSD system. This table includes optional connections as well as the basic configuration.

  • Page 152: A Cables, Connectors, And Ports

    RPSD administration Lock terminal or printer or A/B switch DB9 to DB25 cable XXXXXX RPSD Lock Cable to administration terminal or printer or A/B switch DB25 cable XXXXXX Administration Cable to RPSD Lock terminal or printer or A/B switch...

  • Page 153: B Front Panel Leds

    User’s Guide 555-024-402 October 1996 Front Panel LEDs Page B-1 Front Panel LEDs Both the RPSD Lock and the RPSD Key have seven LEDs on their front panels. This appendix explains the meaning of each LED and its various states.

  • Page 154: Rpsd Lock

    Page B-2 RPSD Lock The first LED on the left of the RPSD Lock is the red POWER light (see Figure B-1). This indicates that the power is on. This LED should remain lit whenever the RPSD Lock is plugged into an electrical outlet.

  • Page 155: Rpsd Key

    Page B-3 RPSD Key The first LED on the left of the RPSD Key is the red POWER light (see Figure B-2). This indicates that the power is on. This LED should remain lit whenever the RPSD Lock is plugged into an electrical outlet.
  • Page 156 Remote Port Security Device Issue 1 User’s Guide 555-024-402 October 1996 Front Panel LEDs RPSD Key Page B-4...

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