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Citel C4110 Installation And User Manual

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Installation and User Guide
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Summary of Contents for Citel C4110

  • Page 1 Installation and User Guide...

  • Page 2: Table Of Contents

    1. Initialization ..........................7 1.1 To set Network setting ........................7 1.2 To set SIP setting........................11 1.3 Customizing your C4110 IP Phone ...................15 1.3.1 To set Ringer Type .........................15 1.3.2 To set screen setting sublist....................15 1.3.3 To set Volume Control sublist ....................15 1.3.4 To change the display Language ....................16...
  • Page 3 2.7.1 MMI Filter configuration .......................42 2.7.2 Firewall configuration......................42 2.7.3 VPN Tunnel configuration .....................44 2.8 Logout ............................44 3. Citel IP Phone C4110 Basic Operation ..................45 3.1 Making a call..........................45 3.2 Answering a call........................45 3.3 Using Hold and Mute........................45 3.4 Volume adjustment........................45 3.5 Redial ............................45...

  • Page 4: Citel Ip Phone C4110

    The design of the C4110 IP Phone includes one-button access to features like Speakerphone, Phonebook, Call history, Transfer, Conference, Auto dial, etc. And supports the unique requirements of various users.

  • Page 5: Citel Ip Phone C4110 Installation

    Figure 1 Features and Keys Citel IP Phone C4110 Installation The C4110 IP Phone must be set up and configured prior to its first use. If your system administrator has not already set up your C4110 Phone, please refer to the C4110 User Guide for basic installation and physical set up configuration information.

  • Page 6: Connecting Your C4110 Phone

    AC power outlet. If you are using PoE (Power over Ethernet), the AC power adapter is not needed. Step6: To wall mount the C4110 IP Phone, you need to remove the stand and reverse it, then slide it back. Use the wall mounting holes on the stand to attach the IP Phone...

  • Page 7: Initialization

    1. Initialization 1.1 To set Network setting C4110 can provide web setting mode and phone setting mode. 1. Setting through phone setting Use the following procedure to configure the Network setting. Press Menu i nto main menu, and use Up and Down navigation key or Next key to select...
  • Page 8 Citel Menu Callers Press Save to save your setting. Press Quit key back to last menu and non-save. Remark If “DHCP” mode is selected Serve will use static distribution IP address, and it means the networking setting is done. If “PPPoE” mode is selected you need access “PPPoE Setting” mode and set account No#, Passwords and related information.
  • Page 9 Press “Save” to save the IP address you input. Press Quit b ack to last menu and non-save. Static Netmask editing Press Edit into StaticNetmask editing menu. Citel Menu Callers Input the Static Netmask in the editing line, the ‘*’ means ‘.’. Citel Menu...
  • Page 10 Citel Menu Callers Input the Static DNS the editing line, the ‘*’ means ‘.’. Citel Menu Callers Press Delete to delete character in the editing line. Press “Save” to save the DNS you input. Press Quit b ack to last menu and non-save.

  • Page 11: To Set Sip Setting

    Password editing Press Edit into Account editing menu. Citel Menu Callers Input the Password in the editing line. Citel Menu Callers Press Delete to delete character in the editing line. Press “Save” to save the Password you input. Press Quit b ack to last menu and non-save.
  • Page 12 Citel Menu Callers Press Enter into select “SIP1 Name” menu, and use Next or Up, Down button to switch between “SIP1 Name” S IP1 Sever S I P1 Number S IP1 Account S IP1 password” and S IP1 Register” menu...
  • Page 13 Citel Menu Callers Press Quit back to last menu. Press Next into SIP Account menu. SIP1 Number editing Input SIP1 Number 622 in the SIP Number editing line Citel Menu Callers Press Delete to delete character in the SIP Number editing line.
  • Page 14 Citel Menu Callers Press Quit back to last menu. Press Next into SIP1 Register menu. SIP1 Password editing Input SIP1 Password 261972 in the SIP Password editing line. Citel Menu 261972_ Callers Press Delete to delete character in the SIP Account editing line.

  • Page 15: Customizing Your C4110 Ip Phone

    1.3 Customizing your C4110 IP Phone 1.3.1 To set Ringer Type You can select different ringer type to match your preferences and distinguish between calls on lines. -To change the ringer type 1. Press key and select “User preferences” item 2.

  • Page 16: To Change The Display Language

    Press Save softkey to store your setting and quit, or press Quit softkey to give up the setting and go back up level. 1.3.5 To set Greeting Message Greeting Message function lets your C4110 IP Phone display owner’s phone number or name on the phone 1. Press go into “User Preferences Sublist”...

  • Page 17: To Set Memory Key Setting

    1.3.6 To set Memory key setting You can save the numbers of your customers, business associates, or anyone you call frequently and phone systems’ feature access code in C4110’s four memory keys. To save numbers in memory keys 1. select one of the four memory keys by one you want to store the number or feature code as the instructions on the display and enter the title ,number or feature code.

  • Page 18: Configuration With Web Browser

    Configuration with web browser The IP Phone Web Configuration Menu can be accessed by the following URL: http:// "Phone-IP-Address". e.g. http://20.20.20.119. The default LAN IP address is "192.168.1.179".If the web login port of the gateway is configured as non-80 standard port, the user need to input http://xxx.xxx.xxx.xxx:PORT/, otherwise the web will show that no server has been found, and it will be shown as follows: 2.1 User verification...

  • Page 19: Basic Status

    The version number and date of issue have been shown at the end of the page. 2.2.2 Wizard In order to make user easier set C4110’s parameters, C4110 provides a wizard flow to set step by step. First step is selecting network mode...
  • Page 20 Second step is setting network parameters if user uses static or PPP0E, else jump to step 3 directly Third step is setting SIP The last step is show the result of wizard. If user makes mistakes during the wizard,...

  • Page 21: Network Configuration

    Click Finish button, C4110 will save the setting and reboot. Then user might start to make/answer calls. 2.3 Network configuration 2.3.1 Wide area network (WAN) User can view the current network IP linking mode of the system on this page.

  • Page 22: Lan Configuration

    If the system selects DHCP service in the network which is using DHCP service, IP address will be gained dynamically. If the system selects PPPOE service in the network which is using the PPPOE service, then the IP address will be gained by the set PPPOE ISP Current gateway IP, subnet mask, MAC address and current gateway IP: Configure Mac Authenticating code, the phone don’t work if error code.
  • Page 23 effect. Configuration Item explanation: Select “Bridge Mode”. LAN and WAN are in the same network. Static Address and Netmask. When the “DHCP service is” selected, the phone as a DHCP Server. When the “NAT” is selected, the phone as a router.

  • Page 24: Voip Configuration

    2.4 VOIP Configuration User can configure specific parameters of SIP line on this page Click Basic to set the common parameters of SIP line selected. Definition of each parameter described as below SIP Line Select Select a line of SIP to configured, then click load button to get ready to set parameters Registrar status...

  • Page 25: 1Sip Line Advanced Configuration

    IP address). Enable Register After setting all the parameters above, enable register and click apply to make C4110 register to SIP server Click Advanced set button to set the some parameters of SIP line selected which SIP server need to them.
  • Page 26 NAT alive User Agent Set the user agent name to show the information of C4110 Signal Key Fill in the key for SIP encryption according Server type selected. Default is common Media Key Fill in the key for Media encryption...

  • Page 27: Iax2 Configuration

    Enable Via rport Enable/disable support RFC3581 When Phone is behind a NAT. "rport " allows request that the server send the response back to the source IP address and port from which request originated. Click Global Set button to set the parameters efficiently for all SIP lines. 2.4.2 IAX2 configuration Definition of each parameter described as below Register Status...

  • Page 28: 3Stun Set

    Set the interval time of STUN detection Local SIP Port Set C4110 SIP signal port After finished the aforesaid network and VoIP configurations on the phone and network communication has been implemented the user can make VoIP calls by the...

  • Page 29: Dial Peer Configuration

    calling register and proxy server. 2.4.4 Dial peer configuration Number IP table configuration Function of number IP table is one way to implement the phone's calling online, and the calling of the phone will be more flexible by configuring the number IP table. For example, user knows the other party's number and IP and want to make direct call to the party by point-to-point mode the other party's number is 1234...
  • Page 30 Port(optional) is configuration of the called party's protocol signal port, this is optional configuration item; if nothing is input, C4110 will set it as the default value 5060 of sip protocol. Configure alias this is optional configuration item it is the number to be used when the other party's number has prefix;...

  • Page 31: Dsp Configuration

    DSP configuration On this page, user can set speech coding IO volume control, cue tone standard, caller ID standard and so on. 1. Configure Coding Rule according to network bandwidth and VoIP server; support G.711a/u G.729 G723 and Wideband G.722 Codec for better speech quality.

  • Page 32: Call Service Configuration

    2.5.1 Call Service configuration On this page, user can set value added services such as hot-line blacklist out-limit list and so Configuration Items Explanation: Hotline Configure hot-line number of the port. With this number of the port, this hot-line number will be dialed automatically as soon as off hook and user can't dial any other number.

  • Page 33: Digital Map Configuration

    2.5.2 Digital Map configuration Digit map is a set of rules to determine when the user has finished dialing. Digital Map is based on some rules to judge when user end their dialing and send the number to the server. With digital map, users don’t have to press #’...

  • Page 34: Phone Book Configuration

    Book. Support up to 500 items. 2.5.4 Function Key configuration There are 4 programmable memory keys on the C4110 phone and 8 programmable memory keys on the extended model . You can set the programmable keys with any of the following functions: Line, memory...
  • Page 35 Setting a Memory Key: The speed dial function can be set using the IP phone UI or the C4110 Web UI. You can save up to 12 speed dial numbers and names on the C4110.these can be programmed to quickly access features such as (*97), Voicemail.

  • Page 36: Phone Maintenance

    2.6 Phone Maintenance System manage is used for firmware/config file update, config file backup, config Account save/clear config, and reboot function. 2.6.1 Auto Update configuration Definition) of each parameter described as below Server Address: your FTP or TFTP server address.

  • Page 37: Syslog Configuration

    FTP /TFTP server by MAC address matching. Config Encrypt Key: If the config file is encrypted, C4110 need to be filled in the encrypt key. config file supports AES (The Advanced Encryption Standard) 64. After download config file to phone, the phone will auto make decryption.

  • Page 38: Save Config

    C4110 will not clear all set but part of them to default setting. User could click the right key of mouse to save the config file of C4110 to the local PC when mouse move to “Right Click here to Save as Config File(.txt)”.

  • Page 39: Ftp Download

    2.6.5 FTP download On this page, user can upgrade system and configure files by FTP or TFTP mode. Configuration Item Explanation Server IP address of FTP/TFTP server Username Name of user Password Password File name Name of download/upload file name Type Configure the operation type.

  • Page 40: Account Management

    the remote server through ftp or tftp protocols 3. "config file from gateway import": Download the configuration file from remote server and import to local Protocol Server type: FTP or TFTP 2.6.7 Account management Users can edit users (add or delete) account and modify existing users’ authority on this web page.

  • Page 41: Reboot

    Choosing the account need to del from dropdown menu→ Delete account by pressing “Delete button” →show “Submit Success” on screen Modify account’s password: Choosing the modified account →enter below interface →modify user password →click “Submit” button to submit the modification Owing to the phone's default account accounts of the administrator level-admin account and the ordinary level guest account are all weak account and weak password, the username and password will be easily to guess on public network, so the user had better modify the...

  • Page 42: Security

    MMI filter is used to make access limit toC4110 When MMI filter is enable. Only IP address within the start IP and end IP can access C4110 WARNING! If you try to Enable MMI filter check box without setting any item in filter table. You could not access gateway any more after you close this page.
  • Page 43 Access list support two type limits: input access or output access. Each type supports 10 items maximum. C4110E firewall filter is base WAN port. So the source address or input destination address should be WAN port IP address. Configuration: in access enable Enable in access rule. out access enable Enable out access rule.

  • Page 44: Vpn Tunnel Configuration

    2.7.3 VPN Tunnel configuration 2.8 Logout After setting the C4110, user had better click Logout to end the management, keep C4110 in safe and authorized environment.

  • Page 45: Citel Ip Phone C4110 Basic Operation

    3. Citel IP Phone C4110 Basic Operation 3.1 Making a call -Using handset Pick up the handset, and dial the desired number, or dial the desired number first and then pick the handset when your call is completed, put the handset on hook or press...

  • Page 46: Call Lists

    to make a call. 3.6 Call lists 1. Press key, then select “Callers”use key or Next softkey to view missed, incoming, outgoing call list. Press Enter soft key to check detail caller information. 2. Press Delete soft key to clear the call records from the list 3.

  • Page 47: Call Transfer (Blind And Consult)

    number. 3.11 Call transfer (Blind and Consult) -Blind Transfer During a call, press this will make the caller on hold and not provide the dial tone, input transfer number with dial pad, press then hang up. -Consult transfer 1. During a call, press key on the phone, this will make the caller on hold and provide dial tone, dial the transfer number with dial pad, press “#”...

  • Page 48: Auto Dial/Feature Access

    1. Press the “Callers” key on the phone,select “PBooK, the screen will display “XX items in the list” 2. Press Enter soft key, then use dial pad to input the contact name (letter) for searching your contact or use key to scroll. 3.

  • Page 49: Trouble Shooting

    ‘Reboot system’, enter the Reboot softkey. Where I can find the latest Firmware? Latest Firmware can be downloaded from Citel website Firmware upgrade section at http://www.citel.com/Products/ip-phones.asp Your phone will be out of service temporarily during the restart and downloading process.

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