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After Sales Service - Creda TPR III 500E Installation And Operating Instructions

Tpr iii e electronic panel heaters

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Safety - Overheat protection
For your safety this appliance is fitted with a thermal cut-out.
In the event that the product overheats for some reason, the
cut-out prevents excessive temperatures on the product by
cutting the power to the heater. Once the heater has cooled
down, it will reset automatically, it will continue to cycle on
and off automatically until the reason for overheating is
removed.
Cleaning
WARNING – ALWAYS DISCONNECT FROM THE POWER
SUPPLY BEFORE CLEANING THE HEATER.
Before commencing cleaning, unplug the heater and allow it
to cool. Disconnect the electricity supply to the appliance.
The outside can be cleaned by wiping it over with a soft damp
cloth and then dried. Do not use abrasive cleaning powders
or furniture polish, as this can damage the surface finish.
To release heater from the wall bracket for cleaning or
redecoration, depress latch on both brackets (see Fig. 2)
and hinge forward.

After Sales Service

Your product is guaranteed for one year from the date of
purchase.
Within this period, we undertake to repair or exchange this
product free of charge provided it has been installed and
operated in accordance with these instructions.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact
our customer services help desk on 0845 604 2399. It would
assist us if you can quote the model number, series, date of
purchase, and nature of the fault at the time of your call. The
customer services help desk will also be able to advise you
should you need to purchase any spares.
Please do not return a faulty prduct to us in the first instance
as this may result in loss or damage and delay in providing
you with a satisfactory service.
Please retain your receipt as proof of purchase.
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2, EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC.
CREDA HEATING
MILLBROOK HOUSE
GRANGE DRIVE
HEDGE END
SOUTHAMPTON
SO30 2DF
[c] GDC Group Ltd,
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of GDC Group Ltd.
TEL: 0845 604 2399
FAX: 01489 773064
WEBSITE: WWW.CREDAHEATING.CO.UK
Republic of Ireland Tel:
01 842 4833

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