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Altusen CCVSR User Manual

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Summary of Contents for Altusen CCVSR

  • Page 1 CCVSR Video Session Recorder User Manual www.aten.com...

  • Page 2: Fcc Information

    CCVSR User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    CCVSR User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 4: Package Contents

    Copyright © 2013 ATEN® International Co., Ltd. F/W Version: V1.0.062 Manual Date: 2013-05-28 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CCVSR User Manual Contents FCC Information ..........ii SJ/T 11364-2006.
  • Page 6 CCVSR User Manual Service Ports ......... 16 Archive Server .
  • Page 7 CCVSR User Manual Playback ..........36 Advanced Search .
  • Page 8 CCVSR User Manual Chapter 10. System Management Overview..........66 System Info .

  • Page 9: About This Manual

    CCVSR User Manual About This Manual This User Manual is provided to help you get the most from your Video Log Server system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 10: Conventions

    CCVSR User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 11: Chapter 1 Introduction

    Chapter 1 Introduction Overview The Video Session Recorder is ATEN’s innovative software which was developed to work with ALTUSEN KVM Over the NET™ products to securely and reliably record the video and operation of computers which are connected through KVM ports. Not only does the software record a video of the screen display but also logs operations such as key-strokes and mouse clicks.

  • Page 12: Features

    Supports SSL 128-bit data encryption and RSA 1024-bit certificates for secure web browser logins 3rd party remote authentication supports: RADIUS, LDAP, LDAPS, and MS AD Directory *Up to 12 KVM sessions can be recorded at one time when the recommend hardware requirements of the CCVSR server are met.

  • Page 13: Requirements

    Chapter 1. Introduction Requirements Computer Systems that the Video Session Recorder will be installed on should meet the following requirements: Hardware Requirements Minimum/4 video sessions: Intel® Pentium 4, 2.6GHz, 2G RAM Maximum/12 video sessions: Intel® Intel Core™ i5, 2.5GHz, 4G Hard drive: 500MB or more free space Ethernet: At least 1 Ethernet adapter (100Mbps or higher) –...

  • Page 14: Licenses

    Primary Servers Management - A Primary Server is the central management software used to record, view, and manage all aspects of a CCVSR installation. All Secondary Servers, Archive Servers, and Nodes work through the Primary Server. Secondary Servers Storage - Secondary Servers reduce the work load and provide extended storage for the Primary Server - with limited configuration functionality.

  • Page 15: License Options

    Chapter 1. Introduction CCVSR Deployment Example: 256 Nodes KVM Over the Net Switches Primary Secondary Secondary Archive Secondary License Options Model Node Primary CCVSR8 CCVSR16 CCVSR32 CCVSR64 CCVSR128 CCVSR256 CCVSR512 CCVSR1024 1024 CCVSR2048 2048 CCVSRUnlimited Unlimited...

  • Page 16: Add Node Options

    CCVSR User Manual Add Node Options Add License Model Nodes CCVSRN1 CCVSRN8 CCVSRN16 CCVSRN32 CCVSRN64 CCVSRN128 CCVSRN256 CCVSRN512 CCVSRN1024 1024 CCVSRN2048 2048...

  • Page 17: Chapter 2. Vsr Installation

    Chapter 2 VSR Installation Overview This chapter describes how to install the Video Session Recorder (VSR) software on a computer. The VSR application runs background services for the Video Session Recorder to operate and is used to set basic server configurations.
  • Page 18 CCVSR User Manual 3. On the Select Installation Folder page, specify the installation folder, or click Browse to choose the location where you want to install it. Then choose if you want to install it for yourself (Just me), or for anyone who uses this computer (Everyone).

  • Page 19: Licenses

    Chapter 2. VSR Installation 5. When the installation is complete the following message will appear: Licenses Upon completion of the VSR software installation, a default license for one server is automatically provided. To add more Video Session Recorders, you must upgrade the license. To upgrade the license, See License, page 18, for details.

  • Page 20: Chapter 3. Vsr Application

    Chapter 3 VSR Application Overview The Video Session Recorder (VSR) application runs background services for the Video Session Recorder’s browser interface to operate and allows you to view logs, set basic server configurations, and run backup/restore maintenance tasks. The VSR application starts the services that run the Video Session Recorder, and allow the management functions within a web browser session (see Chapter 5, The User Interface).
  • Page 21 Chapter 3. VSR Application 3. The Config dialog box appears with two VSR Service options, as shown: Register VSR Service: This option installs and registers the VSR Service with the Windows operating system so that it can run the software in the background. Start VSR Service: This option will start the VSR Service automatically after the installation is complete.
  • Page 22 CCVSR User Manual 5. Once you are logged in, the main page appears:...

  • Page 23: The Vsr Main Page

    Chapter 3. VSR Application The VSR Main Page When the VSR application opens you have 5 tabs to choose from: Sessions, System Log, Settings, Maintenance, and License. From each tab you can Exit to logout and shut down the VSR application- stopping all Video Session Recorder services, or Hide to logout and continue running the VSR application while minimized to the task bar.

  • Page 24: System Log

    CCVSR User Manual System Log The System Log tab provides a detailed log of events taking place on the Video Session Recorder. The System Log provides a breakdown of time, user, and a description of each event occurring. The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in.

  • Page 25: Settings

    Chapter 3. VSR Application Settings The settings tab is used to determine how the Video Session Recorder functions on the local machine: as a Primary Server or Secondary Server, and has two sections. Server Type Primary Server Select Primary Server for a computer that is running as the main Video Session Recorder.

  • Page 26: Service Ports

    CCVSR User Manual Service Ports As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in.

  • Page 27: Maintenance

    Chapter 3. VSR Application Maintenance The Maintenance tab is used to Backup and Restore system configuration settings and user account information to/from a file or system created Checkpoint. There are two sections: Backup To create a backup file, enter a password, then click Backup to save the file. Leave the Password field blank if you don’t want to use a password.

  • Page 28: License

    CCVSR User Manual License The License tab is used to upgrade your software and add server licenses. Upgrading the License The license controls the total number of Nodes purchased and Available Nodes not in use; permitted with your Video Session Recorder installation.

  • Page 29: Chapter 4. Vsr Archive Server

    Chapter 4 VSR Archive Server Overview The VSR Archive Server allows you to store, playback, import, and export data created on VSR servers. The software automatically transfers a copy of the video log files from the Primary VSR server into an organized archive separate from the main system.
  • Page 30 CCVSR User Manual 3. On the Select Installation Folder page, specify the installation folder, or click Browse to choose the location where you want to install it. Then choose if you want to install it for yourself (Just me), or for anyone who uses this computer (Everyone).
  • Page 31 Chapter 4. VSR Archive Server 5. If a message appears to insert the License Key, re-plug the USB License Key into your computer or try a different USB port, then click Retry. Clicking Ignore will install the software but you will not be able to use it until the USB License Key has been made available.

  • Page 32: Licenses

    CCVSR User Manual 7. When the installation is complete the following message will appear: Licenses Upon completion of the VSR software installation, a default license for one server is automatically provided. To add more Video Session Recorders, you must upgrade the license. To upgrade the license, See License, page 18, for...

  • Page 33: Archive Server Gui

    Chapter 4. VSR Archive Server Archive Server GUI The Archive Server’s interface has 5 tabs: Playback, Export/Import, Storage, Settings, and License; all described below. Once the software has been installed, double click the Archive GUI icon located on the desktop, and the Playback page appears: Use the Exit button to shutdown the Archive Server, or Hide button to minimize the window to the task bar.

  • Page 34: Playback

    CCVSR User Manual Playback The Playback tab is used to search and playback video log files which have been archived or manually imported. To see a list of all video log files that have been archived, simply click the Search button.

  • Page 35: Play Selected

    Chapter 4. VSR Archive Server Play Selected To playback video logs, click Search* for a list of the archived video log to appear: Select the checkboxes of the video(s) you want to playback, then click Play Selected. The video will open in a new window with the Video Log Viewer application.

  • Page 36: Export/Import

    CCVSR User Manual Export/Import The Export/Import tab is used to export and import video log files in a single database (.vse) file format. The database (.vse) files can combine a large number of individual video logs into a single compressed file to reduce disk space, which can be exported for storage and imported for use.

  • Page 37: Search File

    Chapter 4. VSR Archive Server Search File The Search File button is used to search for video log files on the Device Name you have selected. The results will appear in the lower section of the window, as shown below. After doing so you can select video logs to export into a .vse database file.

  • Page 38: Storage

    CCVSR User Manual Storage The Storage tab is used to add storage locations. This is where archived video logs are saved. You can add multiple storage locations for video logs. When the first location becomes full, the second will be used, and so on. Video logs are archived into folders according to the date they were created.

  • Page 39: Settings

    Chapter 4. VSR Archive Server Settings The Settings tab is used to set the Server Settings: On this tab you can set the Service Port and Language. The default Service Port is 9006.

  • Page 40: License

    CCVSR User Manual License Use the License tab to upgrade your license key. Insert the USB License Key into your computer, then click Upgrade. If the upgrade fails, re-insert the USB License Key, or try a different USB port on your computer.

  • Page 41: Chapter 5. The User Interface

    Chapter 5 The User Interface Overview The Video Session Recorder’s user interface is accessed via web browser and contains the main features and functions. This chapter explains how to login to the Video Session Recorder and highlights the browser components. Browser Login The Video Session Recorder is accessed via an Internet browser running on any platform.

  • Page 42: The Web Browser Main Page

    CCVSR User Manual The Web Browser Main Page Once users login and are authenticated, the Web Browser Main Page comes up, with the Playback page displayed: Note: The screen depicts a Super Administrator’s page. Depending on a user’s type and permissions, not all of these elements appear.

  • Page 43: The Tab Bar

    Chapter 5. The User Interface Item Description Sidebar The Sidebar provides a tree view listing of components that relate to the various tab bar and menu bar selections. Clicking a component in the Sidebar brings up a page with the details that are relevant to it. Note: Some tabs don’t have a sidebar as it’s functions don’t require one.
  • Page 44 CCVSR User Manual Icon Function Logs: The Log page displays the contents of the log file. The Log page is discussed on page 62. Preferences: The Preference page is used to customize the user’s preferences for the user that is currently logged in. The Preferences page is discussed on page 84.

  • Page 45: Chapter 6. Playback

    Chapter 6 Playback Overview The Playback tab is used to search and playback video log files and manage user sessions. The Playback tab has 3 menu pages; Search Video, Advanced Search, and Sessions, as described below. Before using the Playback tab, you must first add a KVM device, see Recording KVM Ports, page 58 for details.

  • Page 46: Port List

    CCVSR User Manual Port List The Port List is used to find video logs by port. Ports list under the KVM device they are attached to. When you select a port with a video log, a section appears below it, listing all the video captured from that port, as shown here:...

  • Page 47: Advanced Search

    Chapter 6. Playback Advanced Search The Advanced Search page is used to search for video logs on a broad scale. You can search for video logs by Begin Time, End Time, Port Name, Device Name, or Port Number. The Begin Time and End Time refers to when the recording took place.

  • Page 48: Sessions

    CCVSR User Manual Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the Video Session Recorder, and provides information about each of their sessions. Note: 1. The Session page isn’t available for ordinary users.

  • Page 49: Video Log Viewer

    Chapter 6. Playback Video Log Viewer The Video Log Viewer is a build in video player that pops-up when executing video log files for playback. The Video Log Viewer is automatically used to view video logs from the Video Session Recorder’s web sessions or directly from the directory where it was saved.
  • Page 50 CCVSR User Manual Icon Function Faster: The Faster button is used to increase the playback speed of a video log. You can increase the speed X2, X4, or X8 of the normal playback rate. Slower: The Slower button is used to decrease the playback speed of a video log.
  • Page 51 Chapter 6. Playback Icon Function Control Panel: When playing videos, in addition to the video image, the Control Panel shows the operations (mouse clicks and key- strokes), username, and IP address of the person logged into the computer, arranged in order of time executed. If multiple people are logged into the KVM port, the Control Panel will display the users, and who conducts each operation.

  • Page 52: Chapter 7. User Management

    Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. Users and groups appear in the panel at the left of the page.

  • Page 53: Users

    Chapter 7. User Management Users The Video Session Recorder supports three types of users, as shown in the table, below: User Type Role Super Access and manage ports and devices. Manage Users, and Administrator Groups. Configure the overall installation. Configure personal working environment.
  • Page 54 CCVSR User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. see Account Policy, page 77.
  • Page 55 Chapter 7. User Management Field Description Permissions Enabling Device Management allows a user to view the settings and devices on the Device Management tab (see Note: For ordinary Device Management, page 58). users, in addition to enabling Device Enabling User Management allows a user to create, modify, Management, the and delete user and group accounts.

  • Page 56: Modifying User Accounts

    CCVSR User Manual 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...

  • Page 57: Groups

    Chapter 7. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.

  • Page 58: Modifying Groups

    CCVSR User Manual group’s device access rights by selecting the Devices tab – the Devices page is discussed on page 54, or you can assign VSR configuration rights by selecting the System tab – the System page is discussed on page 56.

  • Page 59: Deleting Groups

    Chapter 7. User Management Deleting Groups To delete a group, do the following: 1. In the Sidebar, click the Groups icon. 2. In the main panel, select the group’s name. 3. Click Delete. 4. Click OK.

  • Page 60: Users And Groups

    CCVSR User Manual Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 43 Assigning Users to a Group From the User’s Notebook...

  • Page 61: Removing Users From A Group From The User's Notebook

    Chapter 7. User Management Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name. – or – In the main panel, select the user’s name.

  • Page 62: Assigning Users To A Group From The Group's Notebook

    CCVSR User Manual Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name. – or – In the main panel, select the group’s name.

  • Page 63: Removing Users From A Group From The Group's Notebook

    Chapter 7. User Management Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.

  • Page 64: Device Assignment

    CCVSR User Manual Device Assignment When a user logs in to the Video Session Recorder, the interface comes up with the Playback page displayed. All the ports that the user is permitted to access are listed in the Port List at the left of the page. Access permissions for ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.

  • Page 65: Assigning Device Permissions From The Group's Notebook

    Chapter 7. User Management Config: Selecting this checkbox gives a user the ability to enable/ disable ports for devices found in the Device Management tab. Permissions are applied from the top down, therefore you must select a KVM device in order for the individual ports below it to be available for access.

  • Page 66: System Permissions

    CCVSR User Manual System Permissions Systems permissions allows administrators to give users or groups the ability to make systems configuration changes from the System Management tab. Assigning System Permissions From the User’s Notebook To assign systems configuration permissions to a user from the User's notebook, do the following: 1.

  • Page 67: Assigning System Permissions From The Group's Notebook

    Chapter 7. User Management Assigning System Permissions From the Group’s Notebook To assign systems configuration permissions to a user from the Group’s notebook, do the following: 1. In the Sidebar Groups list, click the group’s name. – or – In the main panel, select the group’s name. 2.

  • Page 68: Chapter 8. Device Management

    Chapter 8 Device Management Overview The purpose of the Device Management tab is to add KVM devices and configure ports through which the Video Session Recorder can record video logs. The Device Management tab opens with Devices selected in the Sidebar, and the main page showing a list of KVM devices which have been added: Recording KVM Ports To record video logs you must add a KVM switch, then enable the switch and/...

  • Page 69: Adding Kvm Devices

    Chapter 8. Device Management Adding KVM Devices To add a KVM switch to the KVM Device list, do the following: 1. From the Device Management page, click Add. A pop-up window appears: 2. Fill in the IP address and Service Port number of the KVM switch you are adding, and click Add.

  • Page 70: Configuring Kvm Ports

    CCVSR User Manual Configuring KVM Ports To enable a KVM Port, so that the Video Session Recorder records it when accessed through the switch, do the following: 1. In the sidebar Devices list, click the KVM device name. 2. The KVM’s Devices Settings page appears: 3.

  • Page 71: Deleting Kvm Devices

    Chapter 8. Device Management Deleting KVM Devices To delete a KVM Switch from the KVM Device list, do the following: 1. In the main panel, select the KVM device you want to delete. 2. Click Delete.

  • Page 72: Chapter 9 Logs

    Chapter 9 Logs Overview The Video Session Recorder logs all the events that take place on it. To view the contents of the log, click the Log tab. The Latest Logs page, similar to the one below, appears: Latest Logs The Latest Logs page displays events that take place on the Video Session Recorder, and provides a breakdown of the time, severity, user, and a description of each event.

  • Page 73: Search Logs

    Chapter 9. Logs Search Logs The Search Logs page allows you to search logs by Time, Information, and Priority. In addition, you can export your search into a custom log file. When you click Search Logs from the menu bar, the following screen appears: The purpose of the fields found at the bottom of the search page are described in the following table: Field...
  • Page 74 CCVSR User Manual Field Explanation Information Searches for a particular word or string. Key the word or string into the Information text box. Only events containing that word or string are displayed. Wildcards (? for single characters; * for multiple characters) and the keyword or are supported.

  • Page 75: Notification Settings

    Chapter 9. Logs Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notifications are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog √ file, or any combination of the three. A check mark ( ) indicates that notification of the event is permitted for the method specified in the column heading;...

  • Page 76: Overview

    Chapter 10 System Management Overview The Systems Management tab is used to view and manage the Video Session Recorder’s system settings. When you select the System Management tab the screen comes up with the System Info page displayed: The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.

  • Page 77: System Info

    Chapter 10. System Management System Info When you select the System Management tab the System Info page appears with General information about the local Video Session Recorder, as shown and described below: Item Meaning Server Name Displays the computer name of the server hosting the Video Session Recorder application.

  • Page 78: Network

    CCVSR User Manual Network The Network page is used to specify the service ports used to access the Video Session Recorder, as shown here: As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in.

  • Page 79: Anms

    Chapter 10. System Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination SMTP Settings...
  • Page 80 CCVSR User Manual 4. Key in the email address of where the report is being sent from in the From field. Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2. 1 Byte = 1 English alphanumeric character.

  • Page 81: Authentication

    Chapter 10. System Management Authentication Disable Local Authentication Selecting this option disables login authentication on the Video Session Recorder. The server can only be accessed using LDAP, LDAPS, MS Active Directory, or RADIUS authentication. RADIUS Settings To allow authentication and authorization for the Video Session Recorder through a RADIUS server, do the following: 1.
  • Page 82 CCVSR User Manual 6. On the RADIUS server, Users can be authenticated with any of the following methods: Set the entry for the user as su/xxxx Where xxxx represents the Username given to the user when the account was created on the Video Session Recorder.
  • Page 83 Chapter 10. System Management On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Note: If this method is used, the LDAP schema for MS Active Directory must be extended.See LDAP Server Configuration, page 71, for details.

  • Page 84: Security

    CCVSR User Manual Security The Security page is divided into 5 panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully.

  • Page 85: Filter

    Chapter 10. System Management Filter IP Filtering IP Filters control access to the Video Session Recorder based on the IP addresses of the client computers attempting to connect. A maximum of 100 IP filters are allowed. If any filters have been configured, they appear in the IP Filter list box.
  • Page 86 CCVSR User Manual Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. 3. Key in the end number of the range in the To: field.

  • Page 87: Account Policy

    Chapter 10. System Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a –...

  • Page 88: Private Certificate

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...

  • Page 89: Certificate Signing Request

    Chapter 10. System Management Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
  • Page 90 Click Browse to locate the file; then click Upload to store it on the CCVSR. Note: When you upload the file, the CCVSR checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

  • Page 91: Video Session Recorder

    Chapter 10. System Management Video Session Recorder The Video Session Recorder page is used to add Secondary VSR Servers available on the network, so that you can manage them. Secondary VSR Servers are used to save video log files on alternative computers in order to consolidate disk space across different computers.

  • Page 92: Deleting Secondary Vsr Servers

    CCVSR User Manual 2. Select a VSR Server from the list and click Add Selected, or click Add All. 3. The VSR Server will now appear on the main page and sidebar list. Deleting Secondary VSR Servers To delete a VSR server, do the following: 1.

  • Page 93: Log Servers

    Chapter 10. System Management Log Servers The Log Servers lists Secondary VSR Servers in the sidebar which have been added from the Video Session Recorder menu bar (see Adding Secondary VSR Servers, page 81). Selecting a Secondary VSR Server from the sidebar list brings up the Video Session Recorder Settings page for that server, as shown and described below: The page settings are explained in the following table: Item...

  • Page 94: Chapter 11 Preferences

    Settings Function Language The drop-down menu allows you to change the language of the CCVSR interface. The choices are English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean. Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out.
  • Page 95 Chapter 11. Preferences Settings Function Video Search Results Per This sets the number of search results that will appear Page after submitting video log searches from the Playback – tab. Key in a value from 20 100. The default is 20 search results. Maximum Video Clip Time Specify the maximum amount of time in Minutes/ Seconds that can go by with no action on a port before...

  • Page 96: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 97 Appendix If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 98: Technical Support

    CCVSR User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...

  • Page 99: Usb Authentication Key Specifications

    Appendix USB Authentication Key Specifications Function Environment Operating Temp. 0–40 Storage Temp. -20–60 Humidity 0–80% RH, Non-condensing Physical Composition Metal and Plastic Properties Weight 14 g Dimensions 8.36 x 2.77 x 1.37cm Supported KVM Over the NET™ Switches Supported KVM Switches that the Video Log Sever requires to record port access connections for the creation of video logs, include the following: KN2116A / KN2132 / KN4116 / KN4132 KN2116v / KN2132v / KN4116v / KN4132v...

  • Page 100: Windows Xp Installation

    CCVSR User Manual Windows XP Installation If you are installing the CCVSR on a computer running Windows XP you need to install IPv6 first. To install IPv6 on Windows XP, do the following; 1. Click the Start Menu - Run, and the following screen appears: 2.

  • Page 101: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft list of Trusted Authorities.

  • Page 102: Self-Signed Private Certificates

    CCVSR User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.

  • Page 103: Limited Warranty

    Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.

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