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Summary of Contents for Raleigh TQ600
- Page 1 TQ600 User Manual Proximity Time Clock Fingerprint Time Clock Magnetic Stripe/ BarcodeTime Clock...
- Page 2 FCC Warning: Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
- Page 3 EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the undersigned, hereby declare that the equipment specified above conforms to the above directive and standards. Raleigh, North Carolina USA February 15, 2012 W. Glenn Robbins All Rights Reserved. © COPYRIGHT...
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Page 4: Table Of Contents
Contents Getting Started ............1 Time clock Configurations ............1 Operator Panel LEDs ............... 2 Menu Tree ..............3 Basic Concepts............7 User Enrollment: Fingerprints ..........7 User Identification / Verification ..........7 Threshold................8 User ID (PIN number) ............. 9 Privilege Levels ............... 9 Start-up ................ - Page 5 Auto Test ................40 System Information..........41 View Time and Attendance Records ....43 Review All Attendance Records..........43 Review Individual Attendance Records ........44 Browsing Attendance Records ..........44 Cleaning the TQ600 ..........46 Troubleshooting...........47 Appendix ..............49 USB Flash Drive Management..........49 Bell Schedule ................49 Reserve Battery (Mini-UPS) ............49 UPS Operational State: ............49...
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Page 6: Getting Started
Time clock Configurations The TQ600 is available in four reader options: fingerprint, proximity badge, magnetic stripe badge and barcode card reader. The fingerprint reader provides the most secure user verification as it uniquely identifies each user. -
Page 7: Operator Panel Leds
Operator Panel LEDs 1) Normal Operation. Green light blinks each second. 2) Error Condition (Fingerprint or Badge not Enrolled) Red light shines for 2 seconds 3) Transaction (Fingerprint or Badge Read) successful Green light shines for 2 seconds Note: Contact Acroprint support if you receive any LED sequence other than those listed above. -
Page 8: Menu Tree
Menu Tree User Manage Options Menu PenDrive Mng Sys Info... - Page 9 Menu Level 1 Menu Level 2 Menu Level 3 Reg Badge Enroll FP (FIU) Enroll Pwd Enroll User Reg Badge&Pwd (FIU) FP & Pwd Reg Badge (FIU) Enroll FP Enroll Pwd Enroll Admin Reg Badge&Pwd (FIU) FP & Pwd User Manage Delete User Browse ATTLogs...
- Page 10 Menu Level 1 Menu Level 2 Menu Level 3 Menu Level 4 Date Time 12H or 24H Reset Opts Language Del AttLogs Clear All Data Clr Admin Pri System Opt Voice On? Upd Firmware Work Code Adv Option Button Beep Adj VOL (%) Print Mode (Not Supported)
- Page 11 Menu Level 1 Menu Level 2 Menu Level 3 DwnLoad AttLog PenDrive Mng DwnLoad User UpLoad User User Cnt FP Cnt (FIU) Att Log Admin Cnt Pwd Usr (FIU) S Logs (Prox) User Cnt (FIU) FP Cnt Free Space Info Att Log Sys Info S Logs...
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Page 12: Basic Concepts
User Enrollment: Fingerprints Enrollment is the process of capturing a user’s fingerprint and storing it as a “template” in the TQ600 along with a unique five (5) digit user ID. The user’s fingerprint template is created by taking three sample fingerprints on the TQ600. -
Page 13: Threshold
Threshold Threshold means a value that is set to ensure the minimum accuracy required to confirm a match with a finger template stored in a biometric system. The threshold setting establishes a balance between False Acceptance Rate (FAR) and False Rejection Rate (FRR). FAR means the probability that a biometric system will incorrectly identify a user or will fail to reject an impostor. -
Page 14: User Id (Pin Number)
Privilege levels are built-in time clock functions that can be set as required. The TQ600 has four user privilege levels: User, Enroller, Admin (administrator) and Supervisor. -
Page 15: Start-Up
Start-up Press the power button ( ) to turn the TQ600 on. The Start-up” window will appear. Press and hold the power button ( ) for 2 seconds to turn off the TQ600. -
Page 16: Enrolling - Fingerprint Time Clocks
Enrolling – Fingerprint Time clocks This chapter describes how to enroll and verify users on the TQ600. The following topics are included: Fingerprint Enrollment Tips Enrolling User Testing an Enrollment Enrolling an Auxiliary Fingerprint of User Verifying Your Identity Fingerprint Enrollment Tips It is recommended that you use your index or middle finger for enrollment. - Page 17 INCORRECT finger positioning: Tips for improving the quality of finger print reads: Issue Correction Dirty or Dry Clean finger with moisturizing soap or wipe with a Finger pre-moisturized tissue (alcohol-free wipes preferably, enriched to hydrate the skin) Not enough The user should place finger firmly and flat on the pressure sensor surface.
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Page 18: Enrolling Users - Fingerprint Time Clocks
Password verification. Enrolling Users – Fingerprint Time clocks After configuring the TQ600 you are ready to enroll users. If there are no users on the system all users will have a privilege level of supervisor, if an administrator (Admin) is enrolled on the system they will be the only one allowed to enroll a new user. - Page 19 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll FP”, press [OK]. The following screen is displayed: Enroll FP New Enroll? 2) Press [OK]. The following screen is displayed: New Enroll UserID 00001 Note: The User ID (PIN number) is a 5 digit number.
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Page 20: Testing A Fingerprint Enrollment
5) Press [OK], the previous message continues to be displayed while the template is created. If your identity cannot be verified, you are prompted to try again and you must restart the verification procedure (Refer to Step 2). Testing a Fingerprint Enrollment Ask the user to place their finger on the fingerprint sensor. -
Page 21: Password Enrollment
Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll Pwd”, press [OK]. The following screen is displayed: Enroll Pwd New Enroll? 2) Press [OK] to enroll new user, the following screen is displayed: New Enroll User ID 00006 3) Note: The next available User ID is displayed. -
Page 22: Fingerprint & Password
5) Press [OK], the following screen is displayed: New Enroll Note: 00006-P 00006-P “-P” means password enrollment OK (Save) 6) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment. Fingerprint & Password 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. - Page 23 4) If the test is successful three times in New Enroll a row, the following appears: 00008-0 Input Pwd ***** 5) Input your password, the following appears: New Enroll 00008-0 Input Pwd ***** Pwd Affirm ***** 6) Input the password again, press [OK], the following appears: New Enroll 00008-0P OK (Save)
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Page 24: Change Password
Change Password 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll Pwd”, press [OK]. The following screen is displayed: Enroll Pwd New Enroll? 2) Press [ESC], the following screen is displayed: Chg Password User ID 00001 Enter the User ID and press [OK]. -
Page 25: User Verification Types
Note: The User ID is 5 digits. If you enter a number with less than 5 digits the TQ600 adds 0’s in order to create a 5 digit User ID, i.e., if you enter “11” the TQ600 will Enroll “00011”. - Page 26 It continues for about 0.5 seconds then returns to the start-up window. 1:N Verification (“One to Many” Verification) In this mode, a user simply takes a fingerprint reading. The TQ600 compares their fingerprint to all of the fingerprint templates stored in the time clock.
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Page 27: Password Verification
Note: when a user with an enrolled password attempts (1:1) verification the TQ600 will ask for the User’s password and the user will not have the option of taking a fingerprint reading. - Page 28 1) To verify a password, enter your ID number, the following appears: PWD Affirm User ID 00008 2) Press [OK], the following appears: Pwd Affirm User ID 00008 Input Pwd ***** 3) Input correct password, press [OK], the following appears: Verify User ID 00008 Verified.
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Page 29: Enrolling - Badge Time Clocks
Enrolling – Badge Time clocks This chapter describes how to enroll users on the TQ600 Proximity, TQ600 Barcode and/or TQ600 Magnetic Stripe time clocks. Badge/Card Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. The following screen is displayed: Enroll User ►Reg Badge... -
Page 30: Password Enrollment
Press [OK] to complete the enrollment. The following screen appears: New Enroll 00010-C OK (Save) 5) Press [OK] to save enrollment. Press [ESC] to cancel the new enrollment. Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. -
Page 31: Proximity Badge & Password Enrollment
3) Input the password and affirm: New Enroll Input Pwd ***** Pwd Affirm ***** 4) Press [OK], the following screen is displayed: New Enroll Note: 00006-P 00006-P “-P” means password enrollment. OK (Save) 5) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment. -
Page 32: Change Password
3) Press [OK], the following appears: New Enroll CARD: 0015416415 Input Pwd _ 4) Input your password, press [OK], the following appears: New Enroll CARD: 0015416415 Input Pwd ***** Pwd Affirm _ 5) Affirm your password, press [OK], the following appears: New Enroll Note: 00006-P 00008-P... -
Page 33: Privilege Levels
Until you enroll a user with at least Administrator privileges, all users will automatically be entered with Supervisor privileges even if they were entered as users. In order to prevent unauthorized personnel from making changes to the TQ600 you should enroll a user with Administrator password security. - Page 34 1) Press [MENU]. Select “User Manage”, press [OK]. Menu ▼ ►User Manage Options PenDrive Mng 2) The User Manage screen appears: User Manage ▼ User Enroll ►Enroll Admin Delete 3) Select “Enroll Admin”, press [OK], the following appears: Enroll Admin ►Enroll FP Enroll Pwd FP &...
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Page 35: Delete User Data
Delete User Data 1) Press [MENU], the following appears: Menu ▼ ►User Manage Options PenDrive Mng Select “User Manage”, press [OK], the following appears: User Manage ▼ Enroll User Enroll Admin ►Delete 3) Select “Delete”, press [OK], input the User ID, press [OK] to confirm, follow the prompts to delete user. -
Page 36: Options
Options Press [MENU] and verify your identity. The following appears: Menu User Manage ►Options PenDrive Mng Select “Options”, press [OK], the following appears: Options ►System Opt Power Mng Comm Opt ---------------------------- Log Opt Auto Test The following topics are reviewed in this section: System Options, Power Management, Communication Options, Log Options and Auto Test. -
Page 37: Set Date & Time
Set Date & Time Select “Date Time”, press [OK] the following appears: YYYY-MM-DD 24H 2008-01-02 08:24:35 To change the date & time, input the correct date, press [▲/▼], enter the time and press [OK]. Note: The time and date will update automatically when the time clock is connected to the network. -
Page 38: Changing The Date Format
English Spanish System Opt ▼ Opc. Sistema ▼ Date Time Fecha y Hora Time Fmt Time Fmt ►Language ►Idioma Changing the Date Format Select “Fmt YY-MM-DD”, press [OK], press [▲/▼] to select the date and time format, press [OK]. ▼ System Opt Time Fmt Language... -
Page 39: Daylight Savings Time (Dst)
Daylight Savings Time (DST) DST, also called Daylight Saving Time, is the practice of temporarily advancing clocks during the summertime so that evenings have more daylight and mornings have less. It has been introduced as a method of saving energy. Typically clocks are adjusted forward one hour near the start of spring and are adjusted backward in autumn. -
Page 40: Advanced Options
Mode 1 Mode 2 Note: 1. Let’s take the following example: DST starts on 2007-9-1 4:00 and ends on 2008-4-1 4:00. 2. If Mode2 is selected, as of 2007, DST is set up as follows: September Sunday, the sixth week of the month. However the next year, 2008, September only has five weeks rather than six. - Page 41 Press [▲/▼] to scroll up or down to select the option. Reset Opts.: Restore all setup values to factory defaults. Delete AttLogs: Delete all transaction logs. Clear All Data: Delete all users and logs. (Note: You will lose all information stored on the time clock.) Clr Admin Pri: Change all privilege levels to User.
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Page 42: Power Management
Print Mode: not supported. Display Info: Turn display of employee hours worked on or off when punching. Power Management Select “Power Mng”, press [OK], the following appears: Power Mng ▼ ►Shutdown PowerOn Sleep ---------------------------- Idle Idle Min Bell Delay Scheduled Bell Lock Power Shutdown: Set a time the time clock will automatically turn off. -
Page 43: Communication Options
Sleep: Set a time the time clock will go into sleep mode. Pressing any button will awaken the time clock. Idle: Select “SLP” or “OFF” for the Idle mode. “SLP” – Sleep mode allows the time clock to be awakened by pressing any key. “OFF”... -
Page 44: Log Options
The TQ600 Biometric and TQ600 Proximity fully support Ethernet, RS232 & USB communications. TQ600 Barcode and TQ600 Magnetic Stripe support Ethernet and direct connection to PC (cable not included). Baud Rate: The baud rate may be set to 9600, 19200 38400, 57600 &... -
Page 45: Auto Test
Alm SuperLog: An alarm will sound to alert the supervisor that the logs are full. The set number is the remaining log capacity before the logs are full, set from 0-99. Alm AttLog: An alarm will sound when the logs are full. The set number is the remaining log capacity before the logs are full, set from 0-99. -
Page 46: System Information
System Information System Information allows review of the time clock information. Press [Menu], select “Sys Info”, press [OK], the following appears: Sys Info ▼ ►User Cnt FP Cnt Att Log 8046 ---------------------------- Admin Cnt Pwd User S Logs Free Space Info Dev Info User Cnt: The number of enrolled users. - Page 47 Dev Info: Time clock information (see below) Users (100): 100: Proximity Time clock: Maximum number of users (100 X 100 = 10,000). FPCnt (100): 15: Biometric Time clock: Maximum number of fingerprints (15 X 100 = 1,500). AttLog (10k): 5: Maximum number of transaction (5 X 10,000 = 50,000).
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Page 48: View Time And Attendance Records
View Time and Attendance Records Time & attendance records stored inside the time clock can be reviewed. Review All Attendance Records Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Browse AttLogs User ID 00000 Press [OK] with User ID as “00000”... -
Page 49: Review Individual Attendance Records
Review Individual Attendance Records Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Browse AttLogs User ID 00000 Enter User ID (“00014 for example), press [OK] and the individual attendance records will be displayed. Scroll through the records using [▲▼]. - Page 50 Toggles between compact 1/380 display and complete 00001 05-27 18:46:21I display. 00012 05-27 18:32:09I 00217 05-27 18:30:52I 00031 05-27 18:29:01I 00016 05-27 18:27:55I 00029 05-27 18:22:08I Compact 1/380 00001 18:46IF 00012 18:32IF 00217 18:30IF 00031 18:29IF 00016 18:27IF 00029 18:22IF Complete Toggle between Small and 00014 2006-5...
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Page 51: Cleaning The Tq600
Cleaning the TQ600 1. Cleaning the Keypad and Display Use a soft damp cloth to remove dirt. Wipe dry. 2. Cleaning the Optical Sensor Clean the optical sensor as follows: (1) Use a can of compressed air to blow off any loose dust or dirt particles on the sensor. -
Page 52: Troubleshooting
Troubleshooting Q: Fingerprint cannot be verified. A: Possible Causes: The following conditions could result in a failed read. 1) Fingerprint is damaged or smooth 2) Finger is dry Correction: Use 1:1 matching (see page 21). Moisturize finger. Enroll a different fingerprint. Q: Time clock fails to communicate. - Page 53 Q: The time clock beeps when the communication connection is made. A: When using the RS-232 connection insure that the baud rate of the PC and time clock are matched. Q: Fingerprints have a high rejection rate. A: Possible Causes: 1) Dirty sensor 2) Damaged sensor prism 3) Loose fingerprint reader connection...
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Page 54: Appendix
CD. Bell Schedule The TQ600 has a bell signal that can be programmed for different times during the day. The bell schedule and bell duration can be set based on user requirements. A total of 20 bell schedules can be set. - Page 55 Connection Note: Connect the Mini-UPS to the TQ600 first, then plug the UPS in and turn the power on. Battery Storage: Store batteries in a cool/dry place 50-86º F (10-30 º C). DO NOT store batteries for over 3 months and do not store them in direct sunlight, high temperature or high humidity.
- Page 56 Fingerprint Privacy: 1. The TQ600 merely captures points of the fingerprint but not the actual fingerprint image. 2. The fingerprint points cannot be used to re-create a fingerprint image. 3. Acroprint will not be liable for any direct or the indirect damages resulting from the use or inability to use our equipment.
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