Page 1 USER MANUAL Thrane IP Handset...
Page 3: User Manual
Thrane IP Handset User Manual Document number: 98-126059-G Release date: February 24, 2010...
Page 4 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies.
Page 5: Safety Summary
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate the IP Handset in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.
Page 7: About The Manual
About the Manual Intended Readers This manual is a user manual for the Thrane IP Handset. The readers of the manual include anyone who is using or intends to use the IP Handset. No specific skills are required to operate the IP Handset.
Page 8 Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the antenna”. • To indicate what the user should select in the user interface. Example: “Select Settings > Display”. Italic is used to emphasize the paragraph title in cross- references.
Page 9: Table Of Contents
........9 Connecting the cables to the IP cradle ............. 11 Installing the cradle ....12 Connecting the wired IP Handset to a BGAN terminal ...........13 Starting up the wired IP Handset Getting started with the wireless IP Handset .....14 ................14 Introduction ............15...
Page 10 IP Handset functions ............38 ..............38 Handling calls ........46 Making a call using a BGAN terminal ......47 Making a secure call from the IP Handset ..............52 Quick settings ........54 How to enter text in the IP Handset ..............55 Using a headset IP Handset menus ............56...
Page 11 Chapter 5 Service & maintenance Getting support ............... 101 Maintenance tasks ............102 ..............102 Software update ......102 Battery handling for the wireless IP Handset .............103 Cleaning the IP Handset ..........103 Disposal of the IP Handset Troubleshooting guide ............106 App. A Technical specifications Thrane IP Handset, wired ..........107...
Page 12 Table of Contents...
Page 13: Introduction
The IP Handset communicates using Voice over Internet Protocol (VoIP), which means that voice conversations are routed over the Internet or through an IP- based network. There are two variants of the IP Handset: A wired and a wireless variant.
Page 14: Your Ip Handset
(background or streaming) for all network user groups. To improve overall system overview the IP Handset displays active, critical alarms from the BGAN terminal to keep you informed about the status of the BGAN terminal.
Page 15: The Wired Ip Handset
TT-3672A Thrane IP Handset, wired • TT-3674A Thrane IP cradle, wired The IP Handset connects to the cradle with a coil cord. The cradle connects with a fixed LAN cable to a LAN port with PoE, for example in a BGAN terminal (Broadband Global Area Network) for satellite communication.
Page 16: The Wireless Ip Handset
Due to the improved power management the wireless IP Handset can be on stand-by time for more than 24 hours. The TT-3670B Thrane IP Handset & Cradle, wireless, includes the following main units: • TT-3672B Thrane IP Handset, wireless •...
Page 17: Features
Chapter 1: Introduction Features The IP Handset offers the following features:  Plain voice communication over Internet or IP based network  Secure voice communication over Internet or IP based network  Start and stop IP data connections in a connected BGAN terminal ...
Page 18 Chapter 1: Introduction Features...
Page 19: Getting Started
Chapter 2 Getting started This chapter describes how to install and start up the IP Handset and make the first call. It also gives an overview of the display and keypad and explains how to navigate with the keypad. Getting started with the wired IP Handset Introduction The wired IP Handset connects to the cradle with a coil cord.
Page 20: Connectors
Chapter 2: Getting started Connectors IP Handset connectors The IP Handset has a coil cord with a LAN connector for connecting to the cradle or directly to a LAN (PoE) interface. The handset also has two connectors on the side of the handset: •...
Page 21: Connecting The Cables To The Ip Cradle
J102 Cable relief 2. Connect the coil cord from the IP Handset to the cradle connector marked J103. Then fit the cable relief mounted on the coil cord into the groove at the cradle exit. 3. To mount the external LAN cable, do one of the following: •...
Page 22 4. Mount cable relief at the cable exit from the cradle. Note Make sure the cable relief matches the size of the cable. 5. Mount the cover and fasten the two screws. Getting started with the wired IP Handset...
Page 23: Installing The Cradle
Chapter 2: Getting started Installing the cradle Mount the cradle on a wall or a desktop with 3 screws fitting in the holes indicated in the drawing below (front view). Getting started with the wired IP Handset...
Page 24: Connecting The Wired Ip Handset To A Bgan Terminal
The LAN interface on the BGAN terminal must supply Power over Ethernet. To connect the wired IP Handset to a BGAN terminal do as follows: 1. Start up the BGAN terminal as described in the user manual for the terminal.
Page 25: Starting Up The Wired Ip Handset
For further information, refer to the installation manual for the BGAN terminal. To switch off the IP Handset, press and hold the on hook key again until the display is turned off.
Page 26: Getting Started With The Wireless Ip Handset
Getting started with the wireless IP Handset Introduction Overview The wireless IP Handset connects to a wireless access point, which is connected to a BGAN terminal or other IP connection or directly to a BGAN terminal with integrated wireless access point. The internal battery is charged from the dedicated cradle connected to an external power supply.
Page 27: Preparing The Hardware
Mini-USB for charging Jack connector for headset Preparing the hardware For the wireless IP Handset you need the following hardware: • A BGAN terminal with integrated wireless access point or a separate wireless access point complying to the Wireless Local Area Networking (WLAN) standard 802.11b/g...
Page 28 Chapter 2: Getting started To connect an external power supply to the cradle The cradle for the IP Handset serves as a charger when it is connected to an external power supply (10-32 V DC, 7 W). If you only have access to AC power, a compatible AC-DC power supply, TT- 3682L, is available from Thrane &...
Page 29 Make sure the cable relief matches the size of the cable. 5. Mount the cover and fasten the two screws. For information on how to mount the cradle on a wall or desktop, see Installing the cradle on page 11. Getting started with the wireless IP Handset...
Page 30: Charging The Ip Handset
The cradle must be connected to an external 10-32 V DC power supply, as described in the previous section. Place the IP Handset in the cradle with the display facing up. The handset automatically starts the charging process. To charge the IP Handset from a computer or USB charger You need a computer or a USB charger and a USB cable with a mini-USB 5-pin connector at one end and a USB-A connector at the other end.
Page 31 Chapter 2: Getting started 2. Connect the other connector on the cable to a USB port on your computer or your USB charger. The IP Handset automatically starts the charging process. Indications during charging process A message appears briefly in the display, the...
Page 32: Connecting The Ip Handset To Your Wireless Access Point
Chapter 2: Getting started Note If the IP Handset is out of use for a longer period of time, recharge the battery every two years to avoid deterioration of the battery. Connecting the IP Handset to your wireless access point Note This procedure is only needed at the first connection.
Page 33: Establishing A Connection Using Bgan Terminal
Using a BGAN terminal Introduction By connecting the IP Handset to a BGAN terminal you gain access to the BGAN satellite network with your IP Handset. When the IP Handset is used with the BGAN terminal, it communicates using Internet protocol between the handset and the terminal.
Page 34: Establishing A Connection
IP Handset. You need to set up the user name, password and local number in the IP Handset and in the web interface of the BGAN terminal. For further information, see Connecting subsequent handsets to the BGAN terminal on page 23.
Page 35: Connecting Subsequent Handsets To The Bgan Terminal
Connecting subsequent handsets to the BGAN terminal If one ore more handsets have already been connected to the terminal, you must configure the new IP Handset. You need to set up the user name, password and local number in two places: •...
Page 36 IP Handsets. To set up the user name and password for the IP Handset To enter the user name and password in the IP Handset, do as follows: 1. Start up the IP Handset as described in the previous sections.
Page 37: Making The First Call
Configure link appears next to the new handset in the web interface of the terminal. Click the Configure link to open the internal web interface of the IP Handset. For information on the IP Handset web interface, see Using the web server on page 87.
Page 38: The Ip Handset Keypad And Display
Chapter 2: Getting started The IP Handset keypad and display The keypad The following drawing shows the keypad of the handset. Volume up Up/ Down/ Left/ Right Select Left select Right select Off hook On hook/ Power Volume down Alpha-numeric keys The next sections explain the functions of each key in the keypad.
Page 39 Otherwise: Powers the handset on/off, when pressed and held for 3 seconds. If there is an error and the handset does not power off after approximately 3 seconds, hold the key for 10 seconds, and the handset will perform a hardware reset. The IP Handset keypad and display...
Page 40 Navigates through the menu system in the display.   Right/Left are also used to change settings in the menus. From main screen:  Volume up,  down See also Keypad shortcuts on page 31. The IP Handset keypad and display...
Page 41 Numeric output Lowercase output Uppercase output . , @ : - ? . , @ : - ? a b c A B C d e f D E F The IP Handset keypad and display...
Page 42 . / : @ $ % ^ & * ( ) ~ ‘ - _ = + [ ] { } \ | ; ´ “ ! < > , ? # € <CR> The IP Handset keypad and display...
Page 43 When the display is in the menu system, an alpha- keys numeric key will jump to the menu item with the pressed number or, in the Contacts list, to the first entry beginning with the pressed letter. The IP Handset keypad and display...
Page 44: The Display
Chapter 2: Getting started The display The color display of the IP Handset is divided into sections with different types of information. The sections are outlined below. Signal (and battery) Time General IP Handset status for BGAN terminal indications call status...
Page 45 For explanations of the icons, see Icons in the display on page 34. Signal and battery status for wireless IP Handset This field shows the signal strength for the wireless connection and battery status for the wireless handset.
Page 46 The handset is ready for making calls. The handset is not ready for making calls. Active critical alarm in BGAN terminal. Incoming call - not yet answered (the handset is ringing). Incoming call in progress. The IP Handset keypad and display...
Page 47 To unlock the keypad, press the center select key followed by the left select key. This symbol is used in the Contacts list to indicate that the number is from the phone book of the BGAN terminal and is read-only. The IP Handset keypad and display...
Page 48 When you press a key the display returns to the normal display function. To enable or disable the screensaver, enter the menu system, select Settings > Display and select Screensaver. When the box is checked, the screensaver is enabled. The IP Handset keypad and display...
Page 49: Operating The Ip Handset
Chapter 3 Operating the IP Handset This chapter describes how to use the IP Handset. It also describes how to configure the IP Handset and use the display menu system, including a short description of how to use the IP Handset with a BGAN terminal.
Page 50: Ip Handset Functions
Chapter 3: Operating the IP Handset IP Handset functions Handling calls Handset ready When the status field for the IP Handset shows ready , you can make or receive calls. To make a call To make a call, simply type the phone number and press or #.
Page 51 Chapter 3: Operating the IP Handset The display shows the progress as follows: Press off hook The call is answered Hang up You can also call a number from your contacts or from a list of recent calls: • Contacts: Press the right select key from the main screen and move to the contact you want to call.
Page 52 (by default). Any open menus are closed down when the handset is ringing. You can see unanswered calls under Call log in the IP Handset menus or in the web interface. To transfer a call When you receive a call, you can transfer it to another phone connected to the terminal.
Page 53 Chapter 3: Operating the IP Handset To transfer a call, do as follows: 1. Having taken the call, you press Options. 2. Scroll to Transfer <number to transfer> and press Select. 3. If the local numbers are entered in the...
Page 54 Chapter 3: Operating the IP Handset 4. If there are no entries for local phones in the phone book, select Enter number and press Select. In the example the call is transferred to the local phone 0503. 5. Enter the local number, in this case 0503, and press Transfer.
Page 55 Chapter 3: Operating the IP Handset To transfer a call with announcement When transferring a call, you can put the current call on hold, call the new number and announce the call to be transferred, terminate the announcement call and then transfer the original call.
Page 56 Chapter 3: Operating the IP Handset 2. Select Hold and press Select. 3. The incoming call is put on hold. 4. Select Enter number to enter the local number you want to transfer the call to or select Contact search to select a number from the Contacts list.
Page 57 Chapter 3: Operating the IP Handset 6. When 0503 picks up the call you can announce the original call that is on hold. 7. To be able to transfer the original call that is on hold, the announcement call to the local number must be terminated, either by you or the final recipient.
Page 58: Making A Call Using A Bgan Terminal
Making a call using a BGAN terminal When making a call with the IP Handset using a BGAN terminal you use the BGAN network and its functionality. To make a call from a handset connected to a BGAN terminal To make a call from a phone or handset connected to a BGAN terminal, dial 00 <country code>...
Page 59: Making A Secure Call From The Ip Handset
Making a secure call from the IP Handset The IP Handset supports secure peer-to-peer voice calls. You can make secure calls to all IP phones complying with the ZRTP version used by the IP Handset, see Technical specifications on page 107. Standard X.509 certificate has been added for Stronger Authentication (SA) for closed user groups.
Page 60 Main options. You can go into secure mode anytime during a call. When using the IP Handset in networks where all calls must be secure, you can set the handset to start a secure session automatically each time when a call is initiated and the peer IP Handset goes off-hook.
Page 61 Upon successful key negotiation and peer authentication, you hear an audio signal in the IP Handset to inform you that a Short Authentication String (SAS) is shown in the display. This string consists of a combination of 4 digits and characters (symbols).
Page 62 Chapter 3: Operating the IP Handset 3. You must verify the string. Compare your own string with the peer string. Example: Say the first 2 symbols and the peer (i.e. the person called) says the last 2 symbols. If the comparison of the SAS is ok, press Yes.
Page 63 (the peer is not member of the closed user group), the status window shows a warning. You hear an audio signal in the IP Handset to inform you that the peer is not a member of the closed user group. •...
Page 64: Quick Settings
Chapter 3: Operating the IP Handset Quick settings To control the volume in the earpiece To adjust the voice volume during a call (with the display in the main screen), press  or  on the keypad. To use hands-free operation To enable hands-free operation during a call, use the right select key to select Handsfree.
Page 65 2. Select Microphone mute. To lock the keypad You can lock the keypad of the IP Handset. When the keypad is locked you can still answer incoming calls. To lock the keypad, do as follows: 1. Select the left Options menu.
Page 66: How To Enter Text In The Ip Handset
Chapter 3: Operating the IP Handset 2. Select Night mode. To set the IP Handset to automatic switch between day and night mode see To set up the display on page 72. To use stealth mode Stealth mode is used when the IP Handset should not be noticed. In stealth mode you can turn off all lights in the display and/or sounds for external events.
Page 67: Using A Headset
4. Press the key 3 def two times to display the letter e. Using a headset You can connect a headset to the wireless IP Handset as follows: Plug the headset jack into the jack connector on the side of the handset.
Page 68: Ip Handset Menus
Chapter 3: Operating the IP Handset IP Handset menus The menu system gives you access to the user parameters of the IP Handset. To access the menu system from the main screen, press the center select key. Move around in the menus with the arrow keys and select with the select keys.
Page 69: Call Log
Chapter 3: Operating the IP Handset Call log The IP Handset logs all calls and dialled numbers. The log entry shows the name (if known), the number, time of the call and duration. Note that the call log can hold maximum 100 calls. You can delete calls from the call log.
Page 70 Chapter 3: Operating the IP Handset To delete a number from the call log To delete a number from the call log do as follows: 1. In the call log, go to the call and select Options. 2. Select Delete.
Page 71: Contacts
Chapter 3: Operating the IP Handset Contacts Use the contact list of the IP Handset to find a contact and make a call or manage your contacts. You have access to the contacts in the BGAN phone book. To display your contacts To display your contacts, do one of the following: •...
Page 72 Chapter 3: Operating the IP Handset 4. Scroll to Number and select Edit. 5. Type in the number of your contact and select OK. The number can be maximum 32 characters. To edit a contact To edit a contact, do as follows: 1.
Page 73: Status
Chapter 3: Operating the IP Handset Status In the Status section you find the serial number of the IP Handset and the network settings. Use this menu to display the software version of the IP Handset. To view status for the handset, do as follows: 1.
Page 74: Network
If it is the first time you connect the IP Handset to the wireless access point, you need to manually connect to the access point.
Page 75 BGAN terminal, see Using a BGAN terminal on page 21 for information on how to connect to the BGAN network. When the IP Handset is ready for use, you see the handset ready symbol in the top right corner of the display.
Page 76 Chapter 3: Operating the IP Handset To edit a Wireless network profile To edit a Wireless network profile, do as follows: 1. From the main menu, select Network > Wireless network. 2. Select the access point you want to change profile for.
Page 77 Chapter 3: Operating the IP Handset To delete a Wireless network profile To delete a Wireless network profile, do as follows: 1. In the Wireless network list, go to the access point for which you want to delete the profile.
Page 78 Chapter 3: Operating the IP Handset To create a new Wireless network profile Normally a new profile is automatically created when you connect to an access point. If needed, you can define a profile for an access point that is not currently within reach.
Page 79 Chapter 3: Operating the IP Handset To set the country for Wireless network use To make sure you have the right settings for the country your IP Handset is currently located in, you have to enter the country in the handset.
Page 80: Settings
Chapter 3: Operating the IP Handset 4. If you selected not to use DHCP, scroll down to IP address. 5. Click Edit, type in the IP address and select OK. 6. Continue to Subnet mask, Gateway, Primary DNS and Secondary DNS and enter them in the same way.
Page 81 OK. To set up stealth mode Stealth mode is used when the IP Handset should not be noticed. In stealth mode you can turn off all lights in the display and/or sounds for external events. Note, however, that the keypad will still light up when you press a key.
Page 82 Stealth. To set call services (Noise cancellation and Automatic secure) The IP Handset has efficient noise suppression software which you can switch on or off, depending on the noise level in your environment. Noise cancellation should only be selected when the handset is used in a noisy environment.
Page 83 Chapter 3: Operating the IP Handset To set up the function of the cradle The IP Handset can be operated as hand-held or hands-free. You can select whether the handset should detect the cradle or not. To set up the cradle settings, do as follows: 1.
Page 84 Standby backlight can be adjusted from 0 to 50 percent and cannot be set higher than the current Active backlight • Screensaver, you can select whether the IP Handset should use a screen saver when it is not used for one minute. •...
Page 85 Chapter 3: Operating the IP Handset To set or disable automatic shut down You can set up the wireless IP Handset to shut down automatically if it does not receive a signal from a wireless access point for a certain period of time.
Page 86 Chapter 3: Operating the IP Handset To set the date and time Note The date and time is only maintained as long as the handset is powered! To set the date and time, do as follows: 1. From the Settings menu, select Date and time.
Page 87 Chapter 3: Operating the IP Handset To apply factory default settings You can reset the IP Handset to factory default settings. To return to factory default for all settings, do as follows: 1. From the Settings menu, select Factory default.
Page 88: Sip Telephony And Profiles
SIP server and network to which the IP Handset is connected to. To activate a SIP profile The default profile is the BGAN profile, which is used when the IP Handset is connected to a BGAN terminal. To activate a profile, do as follows: 1.
Page 89 Chapter 3: Operating the IP Handset To add a new SIP profile Add a new SIP profile if you want to connect the SIP client of the IP Handset to a SIP server. You need to enter several network specific values so the IP Handset can communicate with the SIP server.
Page 90 Chapter 3: Operating the IP Handset 3. Type in the name to use for the new profile and select OK. Example: The profile name is New Profile. 4. Move to SIP server and select Edit. 5. At Server name / IP:, select Edit again.
Page 91 • Reregister every: This settings sets the time interval in which the IP Handset registers with the SIP server it is connected to. If the SIP server is the BGAN terminal, you don’t need to change this setting. The interval is set to 120 seconds (default). The maximum value is 86400 seconds (24 hours).
Page 92 Chapter 3: Operating the IP Handset 11. If you want to connect immediately with the new SIP profile, select Connect. If not, select Back to leave the menu. To edit a SIP profile To edit a SIP profile, do as follows: 1.
Page 93 Chapter 3: Operating the IP Handset To delete all SIP profiles To delete all SIP profiles, do as follows: 1. From the SIP settings menu, select Options (left select key). 2. Select Manage. 3. Select Delete all. Important All profiles except BGAN...
Page 94: Information From The Bgan Terminal
To start and stop IP background or streaming connections (0501 only) You can use the IP Handset that has the local number 0501 to start or stop data connections set up in the network user groups of the BGAN terminal. The network user groups and types of data connections are configured in the web interface of the BGAN terminal.
Page 95 Stop to stop the connection. 5. A confirmation window is displayed. Press Yes to continue. The IP Handset sends a command to the BGAN terminal to start or stop the selected connection. Check the IP Handset at regular intervals that the connection is still running.
Page 96 Chapter 3: Operating the IP Handset To see BGAN status information To see the BGAN status, do as follows: 1. From the BGAN menu select Status. The status menu shows the following information: • GPS position shows the current position of the BGAN system.
Page 97 4. Type in the PIN for the terminal and select OK. Alarm from the BGAN terminal You can use the IP Handset to alert you when there is a critical alarm in the BGAN terminal. A critical alarm covers warnings and error messages issued by the BGAN terminal.
Page 98 Chapter 3: Operating the IP Handset Refer to the BGAN terminal’s user manual for further details on critical alarms and how to solve them. Displaying active alarms from the BGAN terminal Besides the alarm alert you can display a list over active alarms and click for details for each active alarm.
Page 99: Introduction To The Web Server
This chapter describes how to use the web server in your IP Handset system. Introduction to the web server The web server is built into the IP Handset and is primarily used for uploading software and for editing contacts in the IP Handset.
Page 100 Chapter 4: Using the web server To disable the use of a Proxy server completely, do as follows: Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different. 1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections >...
Page 101: Accessing And Navigating The Web Server
IP Handset. You find the IP address in the handset menus under Status > Network information. Another way to access the web interface of the IP Handset is to click on the page SETTINGS > IP handsets > Configure link in the web interface of the terminal.
Page 102 The icon bar shows a handset icon to indicate that it is the internal web server of the IP Handset (and not of a BGAN terminal). If the handset is wireless, a battery icon shows the status of the battery. When you pass the cursor over the battery icon a text shows the status, e.g.
Page 103: Using The Web Server
Chapter 4: Using the web server Using the web server The Home page The web server starts up on the Home page. To go back to the Home page from another location in the web server, select Home from the left navigation pane.
Page 104: Contacts
Chapter 4: Using the web server Contacts The web server gives access to the Contacts list of the handset. Select CONTACTS from the left navigation pane. The page shows the name and number of all contacts in the handset. You can sort the list by name or number by clicking Name or Number in the heading row of the list.
Page 105: Call Log
Chapter 4: Using the web server Call log To display the call log of the handset, select CALL LOG from the left navigation pane. For each call the CALL LOG page shows date and time, phone number, duration and whether the call was incoming, outgoing or missed. If the phone number is in the Contacts list, the name of the contact is shown with the number.
Page 106: Sip Settings
Chapter 4: Using the web server SIP settings Overview The handset communicates using SIP (Session Initiation Protocol). To view the SIP settings of the handset, select SIP SETTINGS from the left navigation pane. The page shows the settings for the current SIP profile. Using the web server...
Page 107 Chapter 4: Using the web server To add a new SIP profile The list of SIP profiles can hold maximum 10 profiles. To add a new profile, do as follows: 1. Click New profile at the top of the page. 2.
Page 108: Uploading Firmware
Chapter 4: Using the web server Uploading firmware You can use the web server to upload firmware from your computer to the IP Handset. To upload firmware, do as follows: 1. Select UPLOAD FIRMWARE from the left navigation pane. 2. Click Browse and locate the firmware you want to upload to the IP Handset.
Page 109: Import And Export Settings
Chapter 4: Using the web server Import and Export settings If you want to copy settings from one handset to another you can use the Import/Export function. You can import settings to your handset from a file, or export settings from the handset to a file. Select IMPORT/EXPORT from the left navigation pane.
Page 110 Chapter 4: Using the web server To import settings from a file You can import three types of settings file, each containing a subset of the handset settings: Contacts, SIP settings or Phone settings. The name of the file indicates which settings are included in the file. To import a settings file, do as follows: 1.
Page 111: Help And Diagnostics Report
The IP Handset can generate a diagnostics report. This report includes information that can be very useful for a service technician. If you are reporting an error with your IP Handset, you may be asked to provide a diagnostics report. To save a diagnostics report, do as follows: 1.
Page 112 Chapter 4: Using the web server 3. If your service technician needs specific information included in the report, click Advanced and select the items needed. Then click Save report. Using the web server...
Page 113: Service & Maintenance
If you can see that the problem is related to airtime and not to your IP Handset, please contact your Airtime Provider If you need assistance with problems caused by the IP Handset, please call a distributor in your area. You may be asked to generate a diagnostics report.
Page 114: Maintenance Tasks
Leaking battery In the event of an IP Handset leaking liquid, do not allow the liquid to come into contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
Page 115: Cleaning The Ip Handset
Chapter 5: Service & maintenance Cleaning the IP Handset Wipe the IP Handset or cradle with a clean dry cloth if they become dirty. Make sure that the charging contacts of the handset and cradle are clean. Disposal of the IP Handset...
Page 116 To remove the battery, do as follows: 1. Use the tweezers to remove the two rubber strips on the side of the IP Handset. 2. Use the Torx screwdriver size TX05 to remove 3 screws on each side. 3. Take off both aluminium side pieces.
Page 117 7. Take out the battery. It is glued to the board, you may need to use some force. Tear the flat cable out of the connector. 8. Dispose of the IP Handset and the battery safely according to local laws and regulations. Maintenance tasks...
Page 118: Troubleshooting Guide
Chapter 5: Service & maintenance Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem Possible Cause Remedy The handset is An error occurred Press and hold the on hook key not responding in the software.
Page 119: Technical Specifications
Appendix A Technical specifications This appendix contains specifications and outline drawings for the wired IP Handset and cradle and the wireless IP Handset and cradle. Thrane IP Handset, wired Specifications, wired handset Item Specification Type TT-3672A Thrane IP Handset, wired Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm...
Page 120 RJ-45 male connector on fixed cable Not currently used: Headset 2.5 mm jack and Mini- USB 5-pin Certifications FCC, CE Encryption (VoIP protocol) SRTP (RFC 3711), ZRTP (ID ver. 3), Compass safe distance Wired handset: 50 cm Wired cradle: 85 cm Thrane IP Handset, wired...
Page 121: Outline Dimensions, Wired Handset
Appendix A: Technical specifications Outline dimensions, wired handset Thrane IP Handset, wired...
Page 122 Appendix A: Technical specifications IP Handset, wired, outline dimensions, continued (side view and back view). Thrane IP Handset, wired...
Page 123: Thrane Ip Handset, Wireless
Appendix A: Technical specifications Thrane IP Handset, wireless Specifications, wireless handset Item Specification Type TT-3672B Thrane IP Handset, wireless Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm Weight 190 g ±20 g Display 2.2", 240 x 320 pixel TFT color LCD Operating temperature 0°C to +45°C...
Page 124 Physical interfaces Headset 2.5 mm jack Mini-USB 5-pin (charging only) Certifications FCC, CE, IC, SAR Encryption (VoIP protocol) SRTP (RFC 3711), ZRTP (ID ver. 3), Compass safe distance Wireless handset: 55 cm Wireless cradle: 90 cm Thrane IP Handset, wireless...
Page 125: Outline Dimensions, Wireless Handset
Appendix A: Technical specifications Outline dimensions, wireless handset Thrane IP Handset, wireless...
Page 126 Appendix A: Technical specifications IP Handset, wireless, outline dimensions, continued (side view and back view). Thrane IP Handset, wireless...
Page 127: Thrane Ip Cradle Outline Dimensions
Appendix A: Technical specifications Thrane IP cradle outline dimensions The below outline drawing applies to both the wired and the wireless variant. Thrane IP cradle outline dimensions...
Page 128 Appendix A: Technical specifications Thrane IP cradle outline dimensions, continued (front and side). Thrane IP cradle outline dimensions...
Page 129: Conformity
Conformity Thrane IP Handset, wired CE (LVD & EMC) The Thrane IP Handset, wired, is CE certified (LVD &EMC directives) as stated in the “Declaration of Conformity with LVD and EMC Directives”, enclosed in copy on the next page. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 130 Appendix B: Conformity Thrane IP Handset, wired...
Page 131: Thrane Ip Handset, Wireless
Appendix B: Conformity Thrane IP Handset, wireless CE (R&TTE) The IP Handset is CE certified (R&TTE directive) as stated in "Declaration of Conformity with R&TTE Directive", enclosed in electronic copy on the next page. Use of WLAN The WLAN interface requires that the user enters the current country of operation.
Page 132 Consult the dealer or an experienced radio/TV technician for help. See also the FCC/IC Notice on the next page. Part 15.21 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Thrane IP Handset, wireless...
Page 133: Fcc/Ic Notice
SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section http://www.fcc.gov/oet/fccid after searching on FCC ID: ROJIPHANDSET. Thrane IP Handset, wireless...
Page 134 Appendix B: Conformity Thrane IP Handset, wireless...
Page 135: Glossary
Glossary Glossary Advanced Encryption Standard BGAN Broadband Global Area Network. A mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. Conformitée Européenne.
Page 136 Glossary Internet Protocol. The method or protocol by which data is sent from one computer to another on the Internet. Local Area Network Liquid Crystal Display Media Access Control address. A hardware address that uniquely identifies each node of a network. Network Address Translation.
Page 137 Glossary QVGA Quarter Video Graphics Array. A popular term for a computer display with 320 × 240 resolution. QVGA displays are often seen in mobile phones, PDAs and some handheld game consoles. Real-time Transport Protocol, defines a standardized packet format for delivering audio and video over the Internet. Stronger Authentication Subscriber Identity Module.The SIM provides secure storing of the key identifying a mobile phone service subscriber but also...
Page 138 Glossary Uniform Resource Locator. A name used to describe the address of a specific resource on the internet. Universal Serial Bus. A serial bus standard to interface devices. VoIP Voice over Internet Protocol. The routing of voice conversations over the Internet or through an IP-based network. Wired Equivalent Privacy, a security protocol for wireless networks that encrypts transmitted data.
Page 139: Index
Index Index Numerics charging, 18 charging interval, storage, 20, 102 3.1 kHz Audio number, 47 dispose of, 103 501 phone number leak, 102 data connections, 82 stand-by time, 4 870, call, 47 BGAN call using, 46 enter PIN, 85 menu, 83 BGAN critical alarms, 86 active alarms BGAN software version, 84...
Page 140 Index memory usage, 58 call, 59 call services, 70 delete, 60, 92 CE compliance, 117 display, 59 wired handset, 117 edit, 60, 92 wireless handset, 119 control functions change hands-free mode, 52 BGAN terminal, 2 charging control keys, 27 connector, 15 cradle USB charger, 18 connector, 8...
Page 141 Index settings, 72 disposal hand-held mode, 52 battery, 103 handset, 24 IP Handset, 103 connecting, 9 rules for, iii connecting to BGAN terminal, 12 dimensions, 109 primary and secondary, enter, 68 features, 5 document number outline, 109 this manual, i...
Page 142 29 SIP client, 79 phone book, 59, 92 Phone settings, 68 physical address MAC address, 61 IP Handset, 61 make a call, 25 manual BGAN, 85 document number, i wrong PIN, 23 memory usage PIN status, 84...
Page 143 SIP telephony, 76 SAS confirmation, 49 software error, 106 screensaver, 36, 72 software upload, 96 secure call, 47 software version automatic, 48, 70 BGAN terminal, 84 confirm, 49 IP Handset, 61, 91 failed, 51 sound how to start, 48 setup, 48...
Page 144 18 support, 101 charging connector, 15 diagnostics report, 99 user interfaces, 37 switch off user name IP Handset, 13 SIP client, 79 switch on IP Handset, 13 verify secure call, 50 VoIP protocol, 108 volume adjusting during call, 52...
Page 145 90 SIP settings, 94 using, 87 wired handset getting started, 7 wireless standard, 15 wireless access point connecting the IP Handset, 20 connection, 15 wireless handset getting started, 7 Wireless network use set country, 67 WLAN connecting, 62 editing profile, 64...
Page 146 Index...
Page 148 98-126059-G Thrane & Thrane A/S info@thrane.com www.thrane.com • •...

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Thrane&Thrane IP Handset User Manual

Chapter 1 Introduction

Chapter 2 Getting Started

Chapter 3 Operating the IP Handset

Chapter 4 Using the Web Server

Chapter 5 Service & Maintenance

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