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Beam Terra 800 Installation And User Manual

Low power radio transmitter and receiver
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Summary of Contents for Beam Terra 800

  • Page 1 Terra 800 User Manual...

  • Page 3: Inmarsat Notification

    Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be to any person resulting from the use of the accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any information in this user guide.

  • Page 4: About Beam Communications

    Inmarsat Satellite Network. BEAM’s commitment to be at the forefront has continued to increase its share of the global satellite communications market. Its premium distribution BEAM Communications Pty Ltd network spans the world. 8 Anzed Court, Mulgrave,...

  • Page 5: Table Of Contents

    Types of Tones on RJ11/POTS Other Medical Devices Terra 800 Main Dial Keypad Posted Facilities Terra 800 Features Keypad Terra 800 Key Features Status LED Equipment Overview Terra 800 Feature Buttons/LED lights Installation Guidelines BEAM Terra 800 - Installation & User Manual...

  • Page 6: Conventions In This Manual

    Describes a call initiated by the Terra 800 warning note providing information to prevent Mobile Terminating Describes an incoming call being answered by the Terra 800 damage to equipment or personal injury. ® The ® symbol, mark and logos are owned by the respective companies of which the symbol follows.

  • Page 7: Package Contents

    See your service provider for pricing and Fuse Kit availability of these quality BEAM accessories. LeoTRAK-Online Sign-Up Card User Manual & Quick Start Guide Falcon software is available for download from: www.beamcommunications.com/falcon BEAM Terra 800 - Installation & User Manual...

  • Page 8: Safety Information

    Voltage (SELV) requirements of IEC60950. car or home); Refer to the appropriate section of this Terra 800 » areas where the air contains chemicals Installation & User Manual for additional safety POTENTIALLY EXPLOSIVE ATMOSPHERES or particles, such as grain, dust, or information.

  • Page 9: Safety Transceiver Terra 800

    Safety Transceiver Terra 800 Your Terra 800 is a low power radio transmitter and receiver. When it is ON, it » International Commission on Non-Ionizing receives and also sends out radio frequency Radiation Protection (ICNIRP) 1996 (RF) signals. » Verband Deutscher Elektrotechniker •...

  • Page 10: Terra 800 Fcc Information

    Terra 800 FCC Information This equipment has been tested and found This device has been designed to operate with to comply with the limits for a Class B digital antenna ISD700, and having a maximum gain of devices, pursuant to Part 15 of the FCC 6dBi.

  • Page 11: Electronic Devices

    15cm from their pacemaker when Terminal is turned ON. • Should the terminal be on SLEEP mode, you are still required to keep your distance of at least 15cm from the Terminal. BEAM Terra 800 - Installation & User Manual...

  • Page 12: Terra 800 Key Features

    Terra 800 Key Features Terra 800 Design Installation • Robust design and construction • Supports 10 - 32V DC power input • Secure mount to wall/desk • Flexible installation via wall or desk • IP54 Rated dust/water resistant enclosure mounting options •...

  • Page 13: Equipment Overview

    14. SMA Male GPS Connector 15. Tilt Feet 16. Back Panel Connectors a. RJ9 Privacy Handset b. RJ11/POTS interface c. Auxiliary Device Port d. DC power and accessory input e. Ring Alert / Audio System Mute BEAM Terra 800 - Installation & User Manual...

  • Page 14: Installation Guidelines

    Use grommets wherever a cable must pass WARNING compatible with this terminal. through a hole in a metal panel Do not connect the Terra 800 power cable to power • Only trained personnel should install • Keep all in-line connectors accessible.

  • Page 15: Installation Procedure

    1) Install the Antenna Antenna Connection Diagram for TR800 Fixed/Directional Antenna (Passive) To connect the Terra 800 to the antenna, requires Installing the Terra 800 the use of certified satellite and GPS antenna The following sections detail the installation of cables.
  • Page 16 SIM use. DO NOT pull with force on the cables from the rear of the Terra 800. Please install strain relief The side SIM port is located at the right side of the clamping for the antenna cables where required.
  • Page 17 The Rear SIM is accessed from the rear of the terminal. Undo the screw and remove the cover. Once opened, raise the SIM tray as shown below. Replace the SIM cover, and tighten the screw. BEAM Terra 800 - Installation & User Manual...
  • Page 18 3a) Wall Mounting Orientation Installation of Side SIM The Side SIM port can be used on its own, or in There are eight (8) fixing holes available addition to the primary port. for mounting the bracket to a wall. It is Insert the SIM with gold contacts facing recommended that at least 3 screws are used down...
  • Page 19 3b) Desk Mounting Orientation Locking Bolt Once the Terra 800 has been secured onto the The Terra 800 supports a desk mount mounting plate, a locking bolt prevents the configuration. The unit supports both a flat and terminal separating from the mounting plate.
  • Page 20 The Privacy Handset connects to the rear of Use a flat screw driver in one of the two The ‘springless’ cup is shown fitted to the Terra 800 the Terra 800 via a RJ9 connector. The privacy side slots to leaver the cup cover out with the mounting clip in a ‘flush’...
  • Page 21 5) Rear Connector Bay (2) Spring Cup - Heavy duty use cup In harsh environments, the Privacy handset is For the Terra 800, the external cable interfaces are Under the cover are five interface connectors: actively retained in the mounting cup. This is at the rear of the Terminal.
  • Page 22 9) USB Port Connection (lower side) Any standard analogue POTS (= Plain Old Wire 1 (Red) = Ring Alert The Terra 800 terminal has a mini USB data port Telephone Service) Telephone is supported by Wire 2 (Black) = Audio System Mute.
  • Page 23 1A fuse between wire can be connected to a switch. them. If the SLEEP function is not required, By default, the Terra 800 will stay on for 20 the YELLOW wire MUST be connected to minutes when this input (YELLOW wire) is the RED wire permanently switched off before entering into sleep mode.
  • Page 24 Cables may exit via path ‘A’ that travels around to antenna connectors to allow routing of cables the top of the Terra 800 allowing for the interface through a wall. A “clean” installation free of any cables to be run with coaxial antenna cables. Path visible cabling can be achieved by running the ‘B’...
  • Page 25 The USB rubber cap is required to ensure The Terra 800 has an Ingress Protection (IP) ingress protection. rating of 54. When installing the Terra 800 it is important that the following steps are taken to ensure the protection is maintained.
  • Page 26 13) Configuration Settings Configuration using Falcon The Terra 800 terminal is ready for you to make Falcon can be downloaded from: voice calls as soon as it is registered. If you wish www.beamcommunications.com/falcon to customise the operation of your Terra 800 the Falcon application is required.
  • Page 27 Hang up the RJ11/POTS handset and wait Inmarsat Service Provider. this SIM card configuration. The Falcon also for the Terra 800 terminal to acquire lock Your SIM has a PIN which can be enabled to be allows the SIM PIN to be changed, and the PUK and registration.

  • Page 28: Operation

    Mobile Originating speakerphone button or the GREEN key on Turn ON power to the terminal. The By default the Terra 800 will start all calls the Terra 800 keypad. Signal LED will start flashing RED. in speakerphone mode when dialing on...

  • Page 29: Rj11/Pots Phone Use

    For mobile terminated calls, the call will remain POTS handset. active for ~90 seconds even if the RJ11/POTS the front of the Terra 800, a RED LED will illuminate the Mute button to confirm that phone is placed ON HOOK. To end the call the uplink audio is muted.

  • Page 30: Getting Started

    Getting Started Menu Display Contents User guide instructions commence from the main screen. The red key will take you to the main screen. Messaging Contacts Settings New message Call settings Phonebook Inbox Security SIM contacts Outbox Language FND list Drafts Display My phone number Sent...
  • Page 31 When Info time zone is open, use the navigation keys to highlight the The first time you power on your Terra 800, information you wish to access and press the you will be prompted to select your language.

  • Page 32: Using Your Terra 800

    Using your Terra 800 Connecting to the satellite Making and receiving calls Making a call from saved contacts When your terminal is connected you may be prompted to enter a PIN, enter the PIN code. Select Menu > Contacts > Phonebook. Scroll to the...
  • Page 33 You will see Call from followed by either the name of the caller (if listed in your Phonebook or SIM contacts), the calling number, or Withheld. BEAM Terra 800 - Installation & User Manual...
  • Page 34 Receiving a second call while on a call If you do not wish to accept the second call, To place an inbound call into conference The incoming call will be diverted to your press the red key. The call is disconnected and without answering it first, select Options >...
  • Page 35 The and bars on your Terminal. follow the spoken instructions or contact your default setting is off. When enabled, your Terra 800 For details on emergency calling in the rest of service provider. will beep after every minute of your call.
  • Page 36 Advanced call features Setting up call summary Alternatively, select Contacts > Phonebook. Use Select Menu > Settings > Call settings > Call the navigation keys to highlight the contact Advanced call features are controlled by the summary and then use the navigation and name, press the centre selection key to open or Inmarsat network.
  • Page 37 Call barring You will need to enter this new pass code Diverting calls An Terra 800 SIM card always uses an whenever you change your call barring settings. Select Menu > Settings > Call settings > international number format, + or 00, and Call divert.
  • Page 38 After making your selection, you will be prompted Call Processing on RJ11/POTS Phone When call processing is enabled the user will to enter the phone number or voicemail to which Call processing is the ability for the terminal have the following customizable parameters: calls are to be diverted.
  • Page 39 To limit outbound calls or text messages to a specific country or range of corporate numbers, create an FND list entry with the international prefix and local prefix you BEAM Terra 800 - Installation & User Manual...
  • Page 40 Messaging compose the parts of your message that will type e (number 3) the dictionary begins to Messages can be sent via the screen message not change. Select Options > Save as template. narrow down the words that begin with he. menu, or via Falcon.
  • Page 41 Compose your message. See “Entering text” on page 40 for more information. When you have key repeatedly until your chosen mode icon is indicated. The modes are: finished, add the recipient(s). If their details are BEAM Terra 800 - Installation & User Manual...
  • Page 42 Inbox lists the last 20 messages received, including including the recipient’s email address. message status (read or unread), the sender’s If your Terra 800 is disconnected (power off ) name or number, the first words of the message Select Menu > Messaging > New message > Email when a message is received, the message is and the date received.
  • Page 43 Phonebook. See “Creating a new contact” on the centre selection key. Now select Options > group from the list and compose your message. page 46 for more information. Add member. This will retrieve your phonebook. BEAM Terra 800 - Installation & User Manual...
  • Page 44 You can also add members to groups directly Validity period: Specifies the length of time your To enter a service centre number, select Menu from your phonebook. In your phonebook, message will remain in the network, should it be > Messaging > Options > Settings > Text msg simply highlight the contact, select Options >...
  • Page 45 Note that requesting a new fix will temporarily please contact your service provider. or possessions. This situation may change. Contact delay the sending of your location. your service provider for more information. BEAM Terra 800 - Installation & User Manual...

  • Page 46: Phonebook, Contacts & Organiser

    SIM contacts. Up to 300 contacts can be stored in the contact, press the centre selection key and the phonebook and up to 250 on your Terra 800 You can find a contact in your phonebook either then select Yes. Or select Options > Save > Yes.
  • Page 47 To copy a contact from your terminal’s memory to your SIM card, select Phonebook and highlight the contact. Select Options > Copy to SIM. BEAM Terra 800 - Installation & User Manual...
  • Page 48 Sending and receiving contact details Your phone number To send a business card, highlight the On the Terra 800 main screen, open Info by appropriate contact in your phonebook or pressing the centre selection key and selecting SIM contacts folder and select Options > Send My phone number.
  • Page 49 Creating an entry in your organiser Select Menu > Extras > Organiser. Highlight the relevant day using the navigation keys or Options > Go to date and select Options > BEAM Terra 800 - Installation & User Manual...

  • Page 50: Personalised Setting

    Personalised settings • Message alert – the sound your Terminal may be set to 0. This is the default for silent. makes when it receives a text message To change the ringtone volume, select Back to Sounds, ringtones and profiles return to Profiles.
  • Page 51 Language icon and press the centre selection key • Press the centre selection key and use the navigation keys to highlight the correct language and press the centre selection key again to change the Terminal’s language BEAM Terra 800 - Installation & User Manual...
  • Page 52 Setting date and time Setting the time zone Customising display settings Lighting the keypad and screen Your terminal automatically receives UTC time You may wish to change the local time zone on from GPS satellites. The first time you use your your terminal if you move to a new location or if The backlights for the screen and keypad can be terminal, you will be prompted to select a...
  • Page 53 30 minutes, after which time the or user codes, PINs, organiser entries, contacts, Automatic keypad lock, and then select the Terra 800 will automatically lock. You will be messages or call logs. To return these to default duration before the keypad is locked. Deactivate prompted to Enter phone lock code.

  • Page 54: Security

    SIM even if they place it in another terminal. Creates User code 4-6 digits The admin code restricts access to particular features on the Terra 800. For example, an THE SIM CARD individual might only wish to activate the Restricts access to SIM card...
  • Page 55 4-8 digit code for SIM PIN is 8888. The Enter the existing PIN 2 code, then the new PIN default setting is off. 2 code. Repeat the new PIN 2 code to confirm it. BEAM Terra 800 - Installation & User Manual...

  • Page 56: Types Of Tones On Rj11/Pots

    Types of Tones on RJ11/POTS TYPE OF TONE SOUND DESCRIPTION Dial Tone Continuous tone Terminal ready for use Progress Tone Continuous short beep, with Number has been dialled but 3 second interval call has yet to connect. Unavailable Tone Beeping tone (engaged) TR800 is not registered, or no signal.

  • Page 57: Terra 800 Main Dial Keypad

    Call divert on Signal strength Unread message Screen Left selection key Menu Info Contacts Navigation keys USB connection Right selection key Red key New voicemail Centre selection key Missed call Green key Bluetooth on BEAM Terra 800 - Installation & User Manual...
  • Page 58 Terra 800 Function Keypad Location Button Action LED/Sound Mode In a Call: LED turns RED - Muted Mute Press Mute the microphone (uplink) on the privacy handset. LED turns OFF - Not muted on/off LED flashing Yellow - RJ11/POTS in use In a Call: Audio will sound louder/quieter with each press.

  • Page 59: Status Led

    In firmware upgrade mode all LED’s will flash RED. Transceiver (USB Bridge) Mode • In this mode all LED’s will flash GREEN. STATUS LED Status LED FEATURE BUTTONS UP Volume /Brightness Button DOWN Volume /Brightness Button Mute Button Speakerphone Button BEAM Terra 800 - Installation & User Manual...

  • Page 60: Assuring Quality Of Service

    Terra 800. This will void the terminals warranty. Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an antenna is being operated with an obstructed view of the sky.

  • Page 61: Specification Summary

    Channel 0 = 1626.525 MHz Privacy Handset Channel 169 = 1660.475 MHz 110 - 240V AC Plug Pack, 15V DC Out TX Modulation GMSK 10 - 32V DC Power Cable RX Modulation OQPSK BEAM Terra 800 - Installation & User Manual...

  • Page 62: Physical Dimensions - Terra

    Physical Dimensions - Terra 800 93mm 185mm...

  • Page 63: Mounting Dimensions - Terra

    Mounting Dimensions - Terra 800 51mm 74.5mm 3.0mm 5.5mm 8.5mm 138.0mm 168.5mm BEAM Terra 800 - Installation & User Manual...

  • Page 64: Troubleshooting

    My Terra 800 displays a language I do My Terra 800 and/or SIM has been lost or if Call barring (page 37), Diverting calls not understand. stolen.
  • Page 65 Check power is connected to the in motion the satellite signal may become interface unit. obstructed (such as buildings, bridges, Ensure the Connector cable to the Terra 800 tunnels, larger vehicles). is firmly fitted. Check the antenna connection. Check all the connection cables to and Ensure the antenna cable has not been from the Terra 800.

  • Page 66: Beam Warranty Conditions

    BEAM Warranty Conditions BEAM Communications gives this express warranty (along BEAM Communications does not warrant any BEAM Communications will not accept with extended warranty endorsements, where applicable) installation, maintenance or service of the Products responsibility for any invoiced goods or services in lieu of all other warranties, express or implied, including not performed by BEAM, nor does it warrant the use that are not covered by a BEAM Communications...
  • Page 68 BEAM Communications 8 Anzed Court, Mulgrave Victoria, 3170, AUSTRALIA Tel: +61 3 8588 4500 Fax: +61 3 9560 9055 Web: www.beamcommunications.com Info: info@beamcommunications.com Support: support@beamcommunications.com www.beamcommunications.com...

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