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CHAPTER 5:
Reference
This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI's documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
Video & TV Problems
Problem
Video is Unstable
or Only Black and
White
There is No Video
or Audio
Possible Solution
• Check that you are using the correct broadcast
standard format.
• Check the quality of your incoming TV signal on
another receiver; bad reception may be the cause.
• Try connecting your tuner directly to the cable TV or
antenna source. Too many splitters in the cable will
degrade the signal.
• Ensure that your cable or antenna is connected.
• In the TV Video Settings page, ensure that the video
connector is set to the correct source.
• Check that the audio and video connectors are
securely plugged into the correct jacks.
• Check that your video card is securely seated in its
slot. Please refer to the user guide for the card
location.
Troubleshooting 13
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