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Cadillac 2014 ELR Owner Assistance Information
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Cadillac 2014 ELR Owner Assistance Information

Cadillac 2014 ELR Owner Assistance Information

Limited warranty and owner assistance information
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Summary of Contents for Cadillac 2014 ELR

  • Page 5 be reviewed on a case-by-case made to your GM vehicle. GM basis. If the issue has not been requests that the vehicle be GM is committed to ensuring resolved to your satisfaction, follow returned to the selling dealer for all satisfaction with your new vehicle.
  • Page 6 The warranty coverages are covered for the first 8 years or summarized below. 80,000 miles, whichever comes first. For light duty trucks, see How to Determine the Applicable Emissions Control System Warranty under Gasoline Engines Defects and performance for Coverage is for the first 4 years for more information.
  • Page 7 The powertrain is covered for 6 years or 70,000 miles, whichever To obtain warranty repairs, take the comes first, except for other vehicle to a Cadillac dealer facility This warranty is for GM vehicles coverages listed here under What within the warranty period and...
  • Page 8 required in the timing belt service replacement procedure are covered All internally lubricated The tires supplied with your vehicle until the first scheduled parts, final drive housings, axle are covered by General Motors maintenance interval. shafts and bearings, constant against defects in material or velocity joints, propeller shafts, and Excluded from the workmanship under the...
  • Page 9 After your New Vehicle Limited 20% at 36,000 miles Warranty expires, you may still have prorated warranty coverage on your 36,001-50,000 20% (Cadillac) original equipment tires by the tire 50,001+ 0% (Cadillac) manufacturer. Contact your GM dealer or the tire manufacturer of the brand of tires on your vehicle for more information.
  • Page 10 Bridgestone Americas Tire www.bridgestonetire.com 1-800-356-4644 Operations, LLC When a tire is removed from service damages, lost profit, loss of In the event GM accessories are due to a covered warranty condition business, loss of goodwill, loss of installed after vehicle delivery, under a tire manufacturer's limited reputation, punitive or any other or are replaced under the New...
  • Page 11 Towing is covered to the nearest signals. or misapplication is not covered. Cadillac dealer if your vehicle Damage to wheels or tire sidewalls cannot be driven because of a caused by automatic car washes or warranted defect.
  • Page 12 Misuse of the vehicle such as This warranty is void on or maintain fluids between driving over curbs, overloading, vehicles currently or previously titled recommended maintenance racing, or other competition. as salvaged, scrapped, junked, intervals, fuel, lubricants, Proper vehicle use is discussed or otherwise considered a total loss.
  • Page 13 Tire Rotation Please refer to your owner manual under Fuel, for additional Wheel Alignment/Balance** All vehicles require periodic recommendations, including the use maintenance. Maintenance Wiper Inserts of TOP TIER Detergent Gasoline. services, such as those detailed in Additional information can also be are covered up to the first the owner manual are the owner's found at: www.toptiergas.com/...
  • Page 14 General Inconvenience Motors will warrant certain Extended Range Electric Vehicle (EREV) Lodging, meals, or other travel components for each Cadillac ELR, costs (hereafter referred to as EREV) for Loss of vehicle use 8 years or 100,000 miles (160 000 kilometers), whichever...
  • Page 15 Like all batteries, the amount of workmanship occurring during energy that the high-voltage This warranty is for Cadillac ELR the 8 year or 100,000 miles propulsion battery can store will vehicles registered and normally (160 000 kilometers) term for...
  • Page 16 ELR fully extended period of time. operational appropriate to its age and mileage.
  • Page 17 , and drivetrain have and are previously used parts that been designed and built to offer are inspected, cleaned, tested, and Any authorized Cadillac or tire industry leading durability and repackaged. dealer for your brand of tires can performance in the most demanding assist you with tire service.
  • Page 18 Repairs to correct damage to have their maintenance work emission system, transmission, and caused by such applications are not done. You can rely on your Cadillac drivetrain. Damage, failure, covered under your New Vehicle dealer to use the proper parts and or reduced life of the engine, Limited Warranty.
  • Page 19 Although no defect in the factory first page of this warranty booklet at take your vehicle to the nearest applied paint causes this, Cadillac delivery. For eligible vehicles, this GM dealer which sells and services will repair, at no charge to the mileage will be added to the Cadillac vehicles.
  • Page 20 types of alterations that would not be covered include cutting, welding, This warranty applies to GM or disconnecting of the vehicle's vehicles registered in the United Installations or alterations to the original equipment parts and States and normally operated in the original equipment vehicle or components.
  • Page 21 Defects in the mechanical, GM and GM dealers reserve the electrical, sheet metal, paint, trim, right to make changes in vehicles and other components of your built and/or sold by them at any time vehicle may occur at the factory or without incurring any obligation to while it is being transported to the make the same or similar changes...
  • Page 22 The emission warranty on your vehicle is issued in accordance with the U.S. Federal Clean Air Act. Defects in material or workmanship State and Federal agencies may in GM emission parts may also be Cars with a Gross Vehicle require a different emission control covered under the New Vehicle Weight Rating (GVWR) of system warranty depending on:...
  • Page 23 The failure results, or will result, in the owner of the vehicle GM warrants to the owner the having to bear a penalty or other following: Some states and/or local sanctions, including the denial of jurisdictions have established the right to use the vehicle, The vehicle was designed, periodic vehicle Inspection and under local, state, or federal law.
  • Page 24 Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, This section outlines the emission Oregon, Pennsylvania, Rhode The California Air Resources Board warranty that GM provides for your Island, Vermont, and Washington and General Motors are pleased to vehicle in accordance with the have California Emissions Warranty explain the emission control system California Air Resources Board.
  • Page 25 If the catalytic converter, and adjustments to ensure vehicle/powertrain control that your vehicle passes the Any authorized Cadillac dealer will, module, transmission control inspection. This is your as necessary under these module, or other onboard Emission Control System...
  • Page 26 Customer Assistance scheduled maintenance. Center at 1-855-422-3357 (1-855-4-CAD-ELR), or in You are responsible for presenting California, write to: your vehicle to a GM dealer selling your vehicle line as soon as a State of California problem exists.
  • Page 27 The emission parts listed here are vehicles registered in a PZEV state Vehicle Speed Sensor covered under the Emission Control except Hybrid batteries and Hybrid Wheel Speed Sensor System Warranty. The terms are A/C compressors, which are explained in the covered for 10 years/150,000 miles, whichever comes first.
  • Page 28 Fuel Temperature Sensor Crankshaft Position Sensor(s) Diesel Exhaust Emission Reduction Fluid Injector High Pressure Fuel Pump (SIDI) * Glow Plug(s) (Diesel) Diesel Exhaust Emission Reduction Glow Plug Controller (Diesel) Fluid Tank * Active Aero Shutters Ignition Coil(s) Diesel Exhaust NOx Sensors Air Cleaner Ignition Control Module Exhaust Manifold...
  • Page 29 Check Valves Drive Motor/Generator Control EREV EVAP Canister Assembly Module ** EREV RESS Thermal Management Electro-Hydraulic Brake Control E-compressor * * * Module ** Port Valves Canister Battery Temperature Sensors Energy Storage Control Module ** Canister Solenoid and Valve Battery High Voltage Heater Hybrid Batteries * Battery Coolant Pump Fuel Feed and Return Pipes and...
  • Page 30 Hoses For detailed information concerning equivalent quality may impair the specific parts covered by these effectiveness of emission control Housings emission control system warranties, systems. Mounting Hardware ask your dealer. If other than new, genuine GM parts Pipes are used for maintenance replacements or for the repair of Pulleys The emission control systems of...
  • Page 31 As with the other warranties dealer is not reasonably available, performed by other than a Cadillac covered in this booklet, take your repairs may be performed at any dealer and you believe the repairs...
  • Page 32 The only exceptions would be if you For a vehicle subject to the request or agree to an extension, California Exhaust Emission or if a delay results from events Standards, you may contact the: beyond the control of your dealer or State of California GM.