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SMC Networks SMCRB5701-Z User Manual

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Table of Contents

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SMCRB5701-Z TouchScreen
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Introduction
Configuring the TouchScreen
User Manual
Managing System Security
Managing Connectivity Between the TouchScreen
and Monitoring Stations
Managing Connectivity Between Home Devices
and the Internet
Managing Environmental Devices
Maintaining and Configuring the TouchScreen

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Summary of Contents for SMC Networks SMCRB5701-Z

  • Page 1 SMCRB5701-Z TouchScreen FastFind Links Introduction Configuring the TouchScreen User Manual Managing System Security Managing Connectivity Between the TouchScreen and Monitoring Stations Managing Connectivity Between Home Devices and the Internet Managing Environmental Devices Maintaining and Configuring the TouchScreen...
  • Page 2 Copyright © 2011 SMC Networks All Rights Reserved Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of third parties which may result from its use.

  • Page 3: Table Of Contents

    Arm Away Mode ................... 35 Arm Stay Mode .................... 36 Arm Night Mode ................... 37 Arming and Disarming the System ................37 Disarming the System .................. 38 Arming the System ..................41 Canceling the Arming Process ..............43 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 4 Configuring Default Screen Brightness .............. 79 Configuring Automatic Screen Dimming and Night Mode Dimming ....80 Configuring the Screen to Dim After a Period of Time Elapses (Night Mode) ..81 Configuring the Screensaver ................... 82 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 5 Door/Window Sensors and Glass Break Detectors ..........99 Glass Break Detectors ..................99 Motion Detectors ....................100 Smoke Detector Installation Recommendations ............. 101 Camera Installation Recommendations ..............102 System Limitations ....................102 Emergency Preparation ..................102 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 6 E.4 UL985 Notice ....................107 E.5 UL1635 Notice....................108 E.6 ULC S545 Notice ..................... 108 E.7 UL985 Notice ....................108 E.8 ETL Notice ...................... 108 E.9 Limitations of Security Products ..............108 Index ........................109 SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 7: Preface

    Preface Congratulations on your purchase of the SMCRB5701-Z Security, Monitoring, and Automation Gateway security system. This manual contains all the information you need to use the security system. By reading this document, you will learn how to: Operate the TouchScreen device ...

  • Page 8: Document Organization

    Revised the resolution for the message ―Sensor Battery Low.‖ – Revised the cause and resolution for the message ―Sensor Communication Failure.‖ – Revised the cause and resolution for the message ―Sensor Tamper Detected.‖ viii SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 9: Document Conventions

    Electric Shock Hazard This symbol warns users of electric shock hazard. Failure to take appropriate precautions such as not opening or touching hazardous areas of the equipment could result in injury or death. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 10: Typographic Conventions

    [ ] square Indicates optional values. brackets { } braces Indicates required or expected values. | vertical bar Indicates that you have a choice between two or more options or arguments. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 11: Introduction

    1 Introduction Before you configure the SMCRB5701-Z security system, become familiar with the concepts described in the following sections in this chapter: Understanding Security Components (page 12)  Understanding Security Zones (page 12)  Understanding Alarms (page 13)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 12: Understanding Security Components

    You can enable and disable each security zone using the Security widget. For more information about Entry/Exit delays, see ―Understanding Arming Modes‖ on page 34. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 13: Understanding Alarms

    If the alarm is not cleared within 4 minutes, the system resets, so it can monitor additional alarm events. If a sensor is faulted too many times, resulting in alarms, no more alarms are sent to central monitoring for 48 hours or until the security system is disarmed. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 14: Configuring The Touchscreen

    The topics covered in this chapter are: Overview (page 15)  Subscriber Portal (page 16)  Understanding the TouchScreen Controls (page 16)  Low Power Mode (page 30)  Show Security Cameras and Live Video (page 31)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 15: Overview

    Test your alarms – see page 55. – View and test the TouchScreen’s connectivity to the central-monitoring stations – see page 55. – Manage your keypad codes and secret word – see page 66 SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 16: Subscriber Portal

    Figure 2-1 shows the key areas of the TouchScreen and Table 2-1 describes them. For more information, see the page number in the ―For More Information‖ column. Figure 2-1. TouchScreen Device Home Screen Table 2-1. TouchScreen Controls SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 17: Understanding The Screen

    Security Status Header The Security Status header in the top-left area of the TouchScreen shows whether the system is armed or disarmed, along with other information. Touch this header to arm or disarm the system. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 18: System & Zone Trouble Header

    There is a connectivity (cellular, broadband, etc.) or a power problem with the  TouchScreen. A sensor goes down, such as due to a battery failure.  A sensor is being tampered with, such as the cover being opened.  SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 19 Touch Return to view the Troubles list again, and choose to acknowledge the current  trouble or view the resolution information for other troubles. Touch Acknowledge Problem to acknowledge the current trouble immediately and  return to the Troubles list. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 20 Sensor named in this alert is dirty or dusty Clean the identified sensor. Network connection failed No broadband or cellular connectivity to the Restore Internet connectivity as soon as possible. TouchScreen. Contact Customer Care to report your loss of cellular connectivity. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 21 Check the A/C adapter. battery backup. Restore A/C power to the TouchScreen as soon as possible. System Upgrade in Firmware is being updated. No action required. Message will go away when the Progress Message update completes. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 22: Content Area

    The content area contains the interactive functionality of your TouchScreen. The TouchScreen apps (widgets) are displayed here. When you use or modify an app, the menus and tools appear here. Figure 2-2. Content Area SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 23: Home Screen

    TouchScreen has two screens to accommodate its installed apps. Think of the multiple screens as residing next to each other in a line. The green indicator represents the screen currently displayed. Figure 2-3. Example of Two Screens Available on This TouchScreen SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 24 To access another screen of TouchScreen apps: 1. Swipe your finger from right to left across the TouchScreen. 2. To return to a previously viewed screen, sweep your finger from left to right across the TouchScreen. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 25: Touchscreen Apps (Widgets)

    Select the Lights app to view access tools to modify the the current state of all your TouchScreen light control devices. configurations. Select the Cameras app to view a live feed of all the cameras in your security system. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 26: Installing Touchscreen Apps

    Touch the Up and Down arrows on the scrollbar to expose additional apps. Touch the app you want to install and touch Next. The app to be added appears, along with a view of the initial screen of the app. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 27: Reordering Apps On The Home Screen

    Figure 2-4. Examples of Apps on Home Screen To change the order of the apps displayed in the Home screen: From the Settings app (see ―Configuring the TouchScreen‖ on page 14), touch Widgets > Reorder Widgets. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 28: Uninstalling Apps

    Custom apps can be uninstalled from the TouchScreen. System apps (Security and Settings) and device apps (such as Cameras or Thermostats) cannot be uninstalled. To uninstall an app: From the Settings app (see ―Configuring the TouchScreen‖ on page 14), touch Widgets > Remove a Widget. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 29 Touch the app you want to uninstall and touch Next. The app being removed is displayed. Touch Next. The TouchScreen displays the confirmation message: The [name] widget has been removed. Touch Next to redisplay the list of installed apps. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 30: Low Power Mode

    For example, you will not be able to use the News app or Photo app at all. – The TouchScreen stays awake only long enough to continue communicating with the sensors and monitoring for other events. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 31: Show Security Cameras And Live Video

    Associate the camera with a zone, so the camera takes a series of pictures when the  zone initiates an alarm Turn the camera LED on or off  To display the images or live video from your cameras: From the Home screen, touch the Camera app. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 32 If the TouchScreen loses connectivity with the camera while displaying live video from it, the following message is displayed. Touch OK to close the message manually. (Or wait for the video to be restored, which closes the message automatically.) SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 33: Managing System Security

    Understanding Arming Modes (page 34)  Arming and Disarming the System (page 37)  Managing Sensors (page 46)  Managing Cameras (page 49)  Editing Key Fobs (page 55)  Testing Your Alarms (page 55)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 34: Understanding Arming Modes

    Entry Delay period, an alarm is sent to the central-monitoring station immediately. This prevents an intruder from trying to stop an alarm by destroying the TouchScreen. For more information, see ―Protecting Against Smash-and-Grab Attacks‖ on page 46. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 35: Arm Away Mode

    The system beeps twice per second during the last 10 seconds of the Entry Delay period. The keypad code must be entered during this period to avoid sounding an alarm. During the Entry Delay period, the motion detectors do not log events. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 36: Arm Stay Mode

    If an entry/exit zone is faulted, restored, and then faulted again prior to the end of the exit  delay, the Exit Delay restarts. This only occurs once. After Exit Delay, the Security Status header is relabeled Armed Stay and sounds 3 short  beeps. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 37: Arm Night Mode

    The Security Status header displays this message when the status is “Armed”. Click to disarm the system. The Security Status header displays this message when the status is “Disarmed”. Click to arm the system. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 38: Disarming The System

    Emergency Dispatch contact. Depending on the procedures determined by your service provider, the monitoring operator might attempt to contact you through the TouchScreen device itself. In this case, there will SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 39 To disarm the system from the Subscriber Portal, see page 40.  To disarm the system with a key pad device see page 90.  To disarm the system with a key fob, see page 93.  SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 40 Disarming the System Remotely from the Subscriber Portal To disarm the system remotely from the Subscriber Portal: Click the Security Status header when the system is in the Armed state. Select Security > Disarm from the toolbar. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 41: Arming The System

    Arming the System from the TouchScreen To arm the system from the TouchScreen: Touch the Security Status header when it is in Disarmed state. The Security Options screen appears, with a keypad and the Arm System tab open. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 42 To arm the system remotely from the Subscriber Portal: Click the Security Status header when the system is in the Disarmed state. Select Security > Arm from the toolbar. When the following dialog appears, enter your keypad code. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 43: Canceling The Arming Process

    To cancel the arming process: Touch the Security Status header while it shows a countdown. The Security app is displayed, with a keypad and the Arm System tab open. Enter your security code to stop the arming process. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 44: Quickarming The System

    Quickarm Button Prompts for Arming. This option makes the Quickarm button work the same way as touching the Security Status header. You cannot have a door/window sensor in the open position when the initial 10-second SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 45: Sending An Emergency Alarm

    Contact persons receive email and SMS notifications if the system is configured to send these alerts. The LED flashes red once to show it has contacted the system, then flashes red 7 times SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 46: Protecting Against Smash-And-Grab Attacks

    This is useful during periods when a sensor is being repaired. You can only turn off a zone when the system is disarmed. The system continues to use the Event History to log the activity of zones that are turned off (see ―Viewing Your Zone Event History‖ on page 48). SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 47 For the zone to be monitored for alarms, touch the Turn Zone On button. The buttons toggle between Turn Zone On and Turn Zone Off as you touch them. The Security Status header reports any zones that are turned off by when the system is disarmed. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 48: Viewing Your Zone Event History

    The Arm System tab appears. Touch the History tab. The Zone Event History appears. Table 3-2. Zone Activity Events Icon Description An Open/Closed doorway An Open/Closed window Motion detected / no motion since last detected motion SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 49: Managing Cameras

    Note: Camera images are accessible only to the TouchScreen and one camera via the Subscriber Portal. Service Provider tools do not have access to these images. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 50 Click Done to accept your changes. To turn the camera LED on or off, touch the Enable LED field. To display menu options for assigning the camera to a security zone, touch the Associated Zone field (see page 52). SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 51 ON = camera LED light is ON or blinks to show whether the camera is Yes, for some communicating with the router. brands of cameras. OFF = camera LED does not go ON. This field is not shown if this value cannot be modified. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 52 Touch the Associated Zone fields to display a menu of options for assigning the camera to a security zone. See Table 3-3 on page 51. Touch Next. The Cameras screen shows the image of all the camera views (views are updated every five seconds automatically). SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 53 (this value must be less than the upload network speed). 4. To update the upload network speed, touch Run Speed Test To return to the Adjust Camera Video Quality screen, touch Next. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 54 Managing System Security Touch the appropriate video quality based on the measured speed of the Wi-Fi between the camera and your security network, and touch Next. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 55: Editing Key Fobs

    When testing your alarms, you can choose to report your alarms to central monitoring to ensure end-to-end integrity. By default, the system lets you test the reliability of your alarms without sending a signal to central monitoring. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 56 Then touch Disabled. The button toggles to Enabled and your test alarms are sent to central monitoring. (If Enabled already appears, touching Enabled does not send your test alarms to central monitoring.) The Alarm Test Checklist appears. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 57 When the Entry Delay period expires, the siren sounds (unless you muted it) and the Entry/Exit zone you faulted is marked with an alarm tag. Fault each additional alarm and confirm that it is marked as alarm (see Table 3-4). SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 58 If all the alarms were received successfully, tell the station you are no longer testing alarms. Touch Next to return to the Settings menu. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 59: Managing Connectivity Between The Touchscreen And Monitoring Stations

    The TouchScreen can connect to your service provider’s modem through a cable or Wi-Fi (wireless) connection. The topics covered in this chapter are: Viewing Signal Strength (page 60)  Testing Your Connectivity (page 60)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 60: Viewing Signal Strength

    From the Settings app (see ―Configuring the TouchScreen‖ on page 14), touch Advanced Settings > Connectivity. The Connectivity menu appears. Touch Test Connectivity. The Connectivity Test screen appears. Touch Next to start the test. The test can take from 30 seconds to four minutes. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 61: Managing Connectivity Between Home Devices And The Internet

    Hiding Access to Your Home Network Router from the Internet (page 65)  Managing the Passcodes in your Security System (page 66)  Managing Your Secret Word (page 68)  Viewing Your Security Account Information (page 68)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 62: Overview

    You can have your security network router expose your home network to devices on the Internet (see Figure 5-2). This will not change your security network’s protection from outside entities. Alternatively, if your home network is exposed to Internet entities, you can hide it (see page 65). SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 63: Granting Home Network Router Access To The Internet

    Granting Home Network Router Access to the Internet To permit access to your home network router from the Internet: From the Settings app (see ―Configuring the TouchScreen‖ on page 214), touch Advanced Settings > Connectivity. The Connectivity menu appears. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 64 Touch the MAC address of the router that needs to be exposed to the Internet. Touch Next. The Configured Router screen appears. The TouchScreen configures the security network router to expose the selected router, and the home network devices connected to it, to the Internet. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 65: Hiding Access To Your Home Network Router From The Internet

    Internet. The Hide Personal Router from Internet screen appears. Touch Next. The Configured Router screen appears. The TouchScreen reconfigures the security network router demilitarized zone (DMZ) to hide any connected router from being accessed by Internet entities. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 66: Managing The Passcodes In Your Security System

    Keycode. The Add Keypad Code screen appears. To modify a keypad code, from the Manage Keypad Codes screen, touch Edit. The Edit Keypad Code screen appears. (You cannot change the Permissions level of a keypad code.) SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 67: Understanding The Duress Keypad Code

    From the Settings menu (see ―Configuring the TouchScreen― on page 14), touch Security > Manage Keypad Codes. The Manage Keypad Codes screen appears. From this screen, you can modify and add key pad codes. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 68: Managing Your Secret Word

    Settings > Account Information. The Validate Account Information screen appears. 2. Go to the Subscribers Portal to modify your account information or contact Customer Care. 3. Touch Next to return to the Settings menu. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 69: Managing Environmental Devices

    6 Managing Environmental Devices This chapter describes how to manage lights and thermostats from one TouchScreen and Subscriber Portal. The topics covered in this chapter are: Managing Lights (page 70)  Managing Thermostats (page 73)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 70: Managing Lights

    Dimmer control to 0%, the light will not light even when it is turned on. You can perform the following operations: Modify lighting devices (page 71)  Add lighting devices (page 72)  Delete lighting devices (page 73)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 71: Modifying The Details Of Your Lights

    Touch the Light Name field to display a keyboard screen to change the label of the lighting device. Touch the Dimmable field to use (Yes) or not use (No) the lighting device’s dimming features if available. Touch Next. The Configure Lighting Devices screen reappears. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 72: Adding A Lighting Device

    Note: To update the firmware on any sensor before adding it to the security system, reset the sensor to factory defaults before adding it to the SMCRB5701-Z Security, Monitoring, and Automation Gateway security system. This is essential so that it can receive the necessary changes to communicate with the TouchScreen.

  • Page 73: Removing A Lighting Device From The Touchscreen

    To control the thermostats: From the Home screen touch the Thermostats app. In the Thermostat app, you can set the mode to Cool, Heat, or Off. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 74 Toggle the Fan button to turn on the blower all the time, or only when the system is currently cooling or heating the room. Figure 6-1. Example of Mode “Cool”/ Readings in Fahrenheit Figure 6-2. Example of Mode “Heat”/ Readings in Celsius SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 75 9-33 degrees Celsius  51-91 degrees Fahrenheit  Your thermostat device might have a wider range. You can use the increment buttons in the Thermostat app on your TouchScreen to change the temperature beyond these settings. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 76: Maintaining And Configuring The Touchscreen

    Configuring TouchScreen Brightness and Dimming (page 78)  Configuring the Screensaver (page 82)  Configuring Tones and Volume Levels (page 83)  Cleaning the TouchScreen (page 86)  Viewing TouchScreen Specifications (page 86)  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 77: Rebooting The Touchscreen

    Perform this procedure to improve how well the TouchScreen senses when and where you touch it. Note: Performing this procedure reboots the TouchScreen automatically. From the Settings menu (see ―Configuring the TouchScreen‖ on page 14), touch TouchScreen > Screen Configuration. The Screen Configuration menu appears. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 78: Configuring Touchscreen Brightness And Dimming

    (see page 93). This is called Night Mode and is different than Arm Night Mode as described on page 37. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 79: Manually Placing The Touchscreen In Night Mode

    If you touch the screen, it brightens to its default brightness level. Configuring Default Screen Brightness To configure the default screen brightness: From the Settings menu (see ―Configuring the TouchScreen‖ on page 14), touch TouchScreen > Screen Configuration. The Screen Configuration menu appears. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 80: Configuring Automatic Screen Dimming And Night Mode Dimming

    TouchScreen > Screen Configuration. The Screen Configuration menu appears. Touch Automatic Screen Dimming. Controls appear for setting the automatic dimming level and the amount of idle time for the TouchScreen to wait before dimming. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 81: Configuring The Screen To Dim After A Period Of Time Elapses (Night Mode)

    No = screen does not dim during the configured time period. If the screen is configured to dim after a period of inactivity, it will dim. Backlight off time Time the screen automatically dims to level 1. Backlight on time Time the screen automatically brightens to default level. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 82: Configuring The Screensaver

    TouchScreen screensaver to start. Range is from 5 to 30 minutes, in 5-second increments. In the Select Screensaver Widget menu, touch the app that will be used as a screensaver. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 83: Configuring Tones And Volume Levels

    You can configure the sounds the TouchScreen plays when a security zone is faulted or cleared. You can also configure the volume at which the TouchScreen sounds are played. Setting Event Tones To set the tones that the TouchScreen uses when an event occurs: SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 84 To play when a zone is faulted or cleared, touch a field to display a menu of sounds. To have the TouchScreen never play a tone when the associated security zone is faulted. touch Silence. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 85: Setting Tone Volume Used When A Zone Event Occurs

    TouchScreen > Sound Configuration. The Sounds Configuration screen appears. Touch the Volume tab. The Volume screen appears. From this screen you can configure the TouchScreen tones to be loud or quiet (13 = loudest, 0 = mute). SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 86: Cleaning The Touchscreen

    Media Access Control address of the adapter your TouchScreen uses to connect directly (not wirelessly) to your Internet Service Provider. Unique identification code used by your TouchScreen’s cellular service provider to connect your Cellular SIM Card Id device to the central-monitoring stations when broadband service is unavailable. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 87: Appendix A - Using The Key Pad

    Arm the system in Arm Away or Arm Stay mode (see ―Understanding  Arming Modes‖ on page 34 for a description of arming modes). Disarm the system.  Send a silent panic alarm for police assistance.  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 88: Mounting The Key Pad

    Install four screws in the locations you marked on the wall. Do not screw them in all the way. Affix the key pad to the installed screws. Replace the faceplate to the front of the key pad. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 89: Changing Key Pad Batteries

    Enter a valid key pad code and press the button to arm the system in Arm Away mode (no one still in the premises). For an explanation of this arming mode, see ―Arm Away Mode‖ on page 35. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 90: Arm Stay

    History tab on the Security widget, you can see an alarm was sent. Additionally, contact persons will receive email and SMS notifications if they are configured to do so. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 91: Appendix B - Using The Key Fob

    Arm the system in Arm Away mode or Arm Stay mode (for an  explanation of arming modes, see ―Understanding Arming Modes‖ on page 34). Disarm the system before entering the premises.  Send a silent panic alarm for police assistance.  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 92: Changing The Batteries In The Key Fob

    Lights green for three seconds if the system is disarmed.  Lights red for three seconds if the system is armed.  Lights orange for three seconds if the system is not ready to be armed (for example, a  door is open). SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 93: Arming The System

    TouchScreen does not react in any way; however, if you check the History tab on the Security widget, you can see that an alarm was sent. Additionally, contact persons will receive email and SMS notifications if the system is configured to do so. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 94: Appendix C - Touchscreen Installation & Maintenance

    Position the TouchScreen on a flat surface that is not subject to vibrations or wobbling.  Be sure the flat surface is not subject to traffic that can topple or bump the TouchScreen.  SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 95 TouchScreen, working the cord through the stand. If the installation plan does not involve the TouchScreen connecting to the customer’s network wirelessly, then connect an Ethernet cable to the TouchScreen and the security network router. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 96: Mounting The Touchscreen On The Wall Mount

    Rather than placing the TouchScreen on a table, desk, or counter, you can use the wall mount to mount the device on the wall. To mount the TouchScreen on the wall: Insert the A/C adapter into the bracket. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 97 Cut a hole in the wall near an unswitched wall outlet (not controlled by a light switch). Drill a hole under the cut-out and work the A/C cable into the hole and out of the cut-out. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 98 Attach the TouchScreen to the wall mount by aligning the wall-mount protuberances to the holes in the back of the TouchScreen. After attaching the TouchScreen to the wall mount, slide it down to secure it in place. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 99: Separating The Touchscreen From The Wall Mount

    At least 1 m (3ft) from forced-air ducts  At least 1 m (3ft) from sirens or bells greater that 5 cm (2in.) in diameter  On a window frame if any heavy window covering is present  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 100: Motion Detectors

    Obstructions such as curtains, plants, large furniture, and doors  Note: Free-roaming pets pose special problems for motion detectors. Your installer has been trained to help you configure your installation to address your specific pet needs. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 101: Smoke Detector Installation Recommendations

    DO NOT install near areas fresh air inlets or returns or excessively drafty areas. Heating/  A/C vents, fans, and fresh air intakes can drive smoke away from smoke detectors. Remember that dead air spaces may prevent smoke from reaching a smoke detector.  SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 102: Camera Installation Recommendations

    Be sure everyone (who should know) knows the Secret Word, when to use it, and that it  should not be shared. Understand the difference between your keypad code and the Duress code.  SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 103  Call the fire department or police from a neighbor’s phone.  Use the space on the following page to draw or write multiple escape plans for each member of the family. Escape Plans SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 104: Appendix D - Quick-Reference Tables

    10 seconds. Disarm Enter a keypad code to disarm the system. This feature is not configurable. Control buttons The functions of these buttons cannot = Home button be changed. = Quickarm button = Panic button SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 105 Default: 10 seconds Cross Zoning both faulted within a configured period of time. Can Range 1 second to 999 seconds. only be created after the security zones have been added in a separate step. SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 106 Quickarm Button Prompts for Arming option causes the Quickarm button to display the keypad screen for arming Expose Personal Router to Whether the retail router connected to the security Default: Not exposed Internet system router is exposed to the Internet SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 107: Appendix E - Compliances

    SMC Networks. Doing so will void your warranty to operate this equipment.

  • Page 108: Ul1635 Notice

    Alarm systems should be checked weekly to ensure that all devices are working properly. AN ALARM SYSTEM IS NOT A SUBSTITUTE FOR INSURANCE. SMCRB5701-Z TouchScreen Security System User Manual...

  • Page 109: Index

    102 Emergency managing, 49 alarm, 45 modifying video quality, 53 Emergency police alarm Canceling arming, 43 using the key fob, 93 Changing batteries using the key pad, 90 key fob, 92 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 110 Key pad Recalibrating the TouchScreen, 77 changing batteries, 89 Keypad codes, 66 duress, 67 Screen brightness, 78 default, 79 dim after set period elapses, 81 Managing Screensaver for TouchScreen, 82 cameras, 49 Secret word, 68 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 111 System & Zone Trouble header, 18 System & zone trouble header messages, 20 System limitations, 102 Video quality of camera, 53 System status Viewing key fob, 92 TouchScreen specifications, 86 key pad, 89 zone event history, 48 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 112 Index Zone event history, 48 Zones, 12 Wall-mounting the TouchScreen, 96 managing, 46 Zone activity events, 48 SMCRB5701-Z TouchScreen Security System User Manual...
  • Page 113 20 Mason Irvine, CA. 92618 U.S.A. http://www.smc.com Document number: U/G SMCRB5701-Z rev. 6.0...

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