1. Manuals
  2. Brands
  3. Surfing Machine Manuals
  4. Modem
  5. SM-100
  6. Installation manual

Surfing Machine SM-100 Installation Manual

Cable modem
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SM-100 and is the answer not in the manual?

Questions and answers

Summary of Contents for Surfing Machine SM-100

  • Page 1 User Manual...

  • Page 2: Table Of Contents

    Surfing Machine SM-100 Cable Modem Installation Manual Table of Contents 1. Introduction................2 2. Intellectual Property Rights............3 3. Minimum End-User Software License Terms.......4 4. Rules for Safe Operation............5 5. Installing the Cable Modem ............9 5.1 Installation Requirements............9 5.2 Inventory.................10 5.3 Installation Instructions.............11 5.4 Getting Acquainted with the Cable Modem ......12...

  • Page 3: Introduction

    1. Introduction Congratulations on the purchase of your Surfing Machine cable modem. Your Surfing Machine is a true cable modem (MOdulator- DEModulator) that connects your PC or Ethernet LAN to the Internet and to other multimedia services and networks through your cable TV network at a high-speed transfer rate.

  • Page 4: Intellectual Property Rights

    Intellectual Property Rights All intellectual property related to this Surfing Machine , as defined below, owned by or which is otherwise the property of HighSpeed Surfing, Inc., or its suppliers, including but not limited to accessories, parts, or software relating thereto (the cable modem system), is proprietary according to federal laws, state laws, and international treaty provisions.

  • Page 5: Minimum End-User Software License Terms

    "The limitations on liability set forth in this agreement are cumulative and are intended and acknowledged by end user to benefit HSS™ and third-party suppliers. " Surfing Machine SM-100...

  • Page 6: Rules For Safe Operation

    Pay particular attention to cords where they are attached to plugs, and examine the points where they exit from the product. Check Ventilation - Slots and openings in the enclosure are provided for ventilation to ensure reliable operation of the Surfing Machine SM-100...
  • Page 7 Ground the Cable System - Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and build-up of static charges. Section 810 of the U.S. National Electric Code, ANSI/NFPA No. 70-1984 (Section 54 of the Canadian Electrical Code, Part Surfing Machine SM-100...
  • Page 8 Refer servicing to qualified service personnel under the conditions listed below: When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the product If the product has been exposed to rain or water Surfing Machine SM-100...
  • Page 9 Require Safety Checks After Service - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe operating condition. Surfing Machine SM-100...

  • Page 10: Installing The Cable Modem

    5. Installing the Cable Modem 5.1 Installation Requirements Your Surfing Machine requires the following hardware and system configurations: Cable TV network service (CATV) If you do not have cable TV network service in your home or office, you will need to contact your local CATV provider and arrange for installation of CATV network service.

  • Page 11: Inventory

    5.2 Inventory Your Surfing Machine package should contain the following items: Surfing Machine cable modem Modem AC adapter RJ-45 Ethernet cable Installation manual (this manual) Surfing Machine SM-100...

  • Page 12: Installation Instructions

    The cable modem will automatically find the data channel, register, and connect to your computer. Check the cable modem status by looking at the indicator lights (LEDs) on the front panel (see 5.4, Getting Acquainted with the Cable Modem). Surfing Machine SM-100...

  • Page 13: Getting Acquainted With The Cable Modem

    NOTE: When your Surfing Machine™ is on and in a fully operational state, the top three LEDs should be green and illuminated continuously. The Data LED should flash when data is being transmitted or received.
  • Page 14 OK or when the power is off. A flashing LED indicates that the initial self-test of the cable modem is in progress, or that cable modem software downloading is in progress. A solid LED indicates a failure of the cable modem self-test. Surfing Machine SM-100...

  • Page 15: Troubleshooting

    The Ethernet adapter may not be properly configured. (Contact the Ethernet adapter manufacturer. If the adapter was supplied by your CATV provider, contact your CATV provider.) 5. I’m having problems connecting to the Internet. See Installation Instructions on page 11. Surfing Machine SM-100...
  • Page 16 The cable modem will restart. If these actions do not remedy the problem, call the HighSpeed Surfing, Inc., Helpline at . The (800) 757-7001 Helpline staff can resolve problems and recommend service when needed. Surfing Machine SM-100...

  • Page 17: Appendix A: Cable Modem Faqs

    An Ethernet card must be installed in your computer for the cable modem to work. What is DOCSIS? Data Over Cable Service Interface Specifications (DOCSIS) defines interface requirements for cable modems involved in high-speed data distribution over a cable television network. On November 17, Surfing Machine SM-100...
  • Page 18 Can I watch cable TV while using a cable modem? Yes, you cable wire is split at your home so you can do both at the same time. Can I have cable modem service but not subscribe to cable Yes, you may have one or both. Surfing Machine SM-100...
  • Page 19 Seconds Transfer Rate for a 10-Megabyte File How long does it take to log on? Your cable modem is always on; the connection is always open, so you never have to wait for a slow log-on procedure. Surfing Machine SM-100...

  • Page 20: Appendix B: Product Specifications

    Appendix B: Product Specifications Your SM-100 Surfing Machine cable modem is CableLabs Certified Downstream Demodulation: 64QAM/256QAM Physical speed: 30Mbps (64QAM)/40Mbps (256QAM) Error correction: Reed Solomon + Trellis (Enhances Annex B) Frequency range: 88 MHz to 860 MHz (edge-to-edge) in 62.5 kHz steps...
  • Page 21 1.96 in. (width) x 8.07 in. (depth) x 5.96 in. (height) Weight: 2.1 lb. Environmental Operating temperature: 0 to 40 Fahrenheit Humidity: 10% to 90% (non-condensing) Storage temperature: -20 to 60 Safety: UL1310, UL1950 Emissions: FCC Part 15, Class B Surfing Machine SM-100...

  • Page 22: Appendix C: Fcc Compliance

    Reorient or relocate the receiving antenna of the radio/TV. Increase the distance between the cable modem and the radio/TV receiver. Plug the cable modem into an outlet that does not share the same circuit as the radio/TV. Surfing Machine SM-100...

Table of Contents