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DISCLAIMER The information contained in this document is subject to change without notice. Masterclock, Inc. (hereinafter MC) makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. MC shall not be liable for errors contained here in or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
If a longer cable is required, cables of various lengths (up to 500 feet) with pre-amplified antennas are available from Masterclock, Inc. [Note: bringing the NTP100-GPS or NTP100-GPS-HS up for the first time with an indoor antenna may prevent or significantly increase the time to first fix.]...
Confirm availability of DHCP/BOOTP server (for dynamic networking configuration) All Masterclock, Inc. network appliances can be provided with a verbose name. The name is not used for any internal purpose by the NTP100 and is arbitrary. It may be useful for organizing and managing devices once installed at a facility.
Input Impedance The input impedance for the Masterclock TC time code decoder circuit is considered to be relatively high , typically >100kOhm. This high input impedance allows for connecting multiple Masterclock TCR load devices in parallel without loading and/or distorting the time code input signal.
The implementation of multicasting addressing is beyond the scope of support available from Masterclock. Please ensure that your network system components are capable of , and configured properly for IGMP before utilizing the multicast addressing feature.
WinDiscovery application. The custom installation will allow the optional installation of the user manuals and application notes. 4. By default, the setup utility will suggest installing files to C:\Program Files\Masterclock\WinDiscovery. (Another path may be selected if desired.)
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When complete, a list of device families and groups will be displayed in the left pane of the WD window. The NTP100 is a member of the Masterclock, Inc. NTP Server family. Click on the plus [+] sign to the left of any family or group to open and view device types that were found.
Server , Primary Domain Controller, Secondary Domain Controllers, or an Active Directory environment is beyond the scope of this manual, and the support provided by Masterclock. For suggestions on using the W32Time service, please see the troubleshooting area of this manual , as well as the appropriate knowledgebase articles available at the Microsoft support site.
Masterclock, Inc. cannot provide technical support for the above-described client packages. Masterclock, Inc. makes no warranty, either expressed or implied, with respect to any of these client software packages. Masterclock, Inc. specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
2. The discovery process was not complete before selecting clock(s). After selecting “Discover” button, wait until the discovery status indicates 100% completion. 3. Verify that the network device is a Masterclock® brand. WinDiscovery is not designed to work with network products from other vendors.
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W32Time service. Recommendations or procedures for adjusting or editing the registry in order to utilize the W32Time service as a client/server is out of the scope of the support provided by Masterclock.. Please refer to the appropriate knowledgebase article at the Microsoft support site. .
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Check and replace the battery, if necessary. The battery type is a ‘replaceable’ 3V lithium coin cell battery and can be replaced by a qualified technician, or the unit can be sent to technical support at Masterclock for repair/replacement for service using our RMA procedure.
Note: The use of customized [altered] or customer provided cables is not covered under warranty or under the free limited technical support by Masterclock. If your cables have been damaged during installation, please order an additional cable set or contact technical support at Masterclock to have the cable(s) repaired.
Masterclock, Inc. to order a replacement. Note: Damage to the GPS cables is not covered under warranty. Please purchase a replacement set of cables. If the GPS antenna is damaged please contact Masterclock, Inc. to order a replacement. The GPS antenna cannot be repaired.
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If you are using “house” time code, verify that the time code source is locked to the GPS satellite system, such as the Masterclock GPS200A , for UTC/GMT time code. Time code sources such as SMPTE time code that is fed via a broadcast satellite will have a delay due to the satellite transmission.
The NTP100 Models –GPS, -OSC, -TC are considered WEEE Category 3 (IT and Telecommunications Equipment as defined by the WEEE Directive and therefore fall within the scope of the WEEE Directive. For more information about Masterclock’s WEEE compliance and recycle program, please visit the Masterclock WEEE/RoHS website at http:// www.masterclock.com/rohs_compliance.php Restriction of the Use of Certain Hazardous Substances Directive 2002/95/EC The NTP100 Models –GPS,-GPS-HS, -OSC,-OSC-HS, and -TC are considered WEEE...
LIMITED WARRANTY This Masterclock, Inc. (hereinafter MC) product warranty extends to the original purchaser. MC warrants the NTP100 against defects in materials and workmanship for a period of one year from date of sale. If MC receives notice of such defects during the warranty period, MC will, at its option, either repair or replace products, which prove to be defective.