Masterclock NTP100 -SERIES User Manual

Masterclock NTP100 -SERIES User Manual

Ntp100 series network time protocol server
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NTP100 -SERIES
NETWORK TIME PROTOCOL SERVER
USER MANUAL
www.masterclock.com
Tel: 636-724-3666 Fax: 636-724-3776
2484 W Clay St, St. Charles MO 63301
© Masterclock, Inc. Oct-12 Printed in USA

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  • Page 1 NTP100 -SERIES NETWORK TIME PROTOCOL SERVER USER MANUAL www.masterclock.com Tel: 636-724-3666 Fax: 636-724-3776 2484 W Clay St, St. Charles MO 63301 © Masterclock, Inc. Oct-12 Printed in USA...
  • Page 2 DISCLAIMER The information contained in this document is subject to change without notice. Masterclock, Inc. (hereinafter MC) makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. MC shall not be liable for errors contained here in or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Table Of Contents

    Set NTP Broadcast/Multicast Options ........................... 30 Configure Telnet Interface ............................. 32 Set Reference Identifier ..............................32 Set to Default Configuration ............................33 Set RTC Backup/Time Dissemination Options ......................33 Set Time/Date Options ..............................33 ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 4 Pre-Amplified Antenna (required for model NTP100-GPS only) ..................48 Operating/Storage Temperature & Humidity........................48 Compliance .................................... 49 ................................50 LIMITED WARRANTY ....................................50 Exclusions ................................50 Warranty Limitations .................................. 50 Exclusive Remedies ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 5: Introduction

    Security features include password protection of configuration, encrypted communication, and the ability to disable telnet management access • Adjustable time display brightness • Status display to remotely monitor status and behavior • Selectable Stratum Identification levels ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 6: Utc/Greenwich Mean Time

    The NTP100-GPS derives the precision UTC time that it serves from the GPS satellite network using an internal GPS receiver and requires the connection of a pre-amplified GPS antenna. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 7: Installation

    If a longer cable is required, cables of various lengths (up to 500 feet) with pre-amplified antennas are available from Masterclock, Inc. [Note: bringing the NTP100-GPS or NTP100-GPS-HS up for the first time with an indoor antenna may prevent or significantly increase the time to first fix.]...
  • Page 8: Pre-Installation Checklist

    Confirm availability of DHCP/BOOTP server (for dynamic networking configuration) All Masterclock, Inc. network appliances can be provided with a verbose name. The name is not used for any internal purpose by the NTP100 and is arbitrary. It may be useful for organizing and managing devices once installed at a facility.
  • Page 9 [Note: The NTP100-TC auto-detects and decodes the date encoded incoming time code signal as UTC referenced time and treats the incoming time code signal as UTC referenced. Non-date encoded SMPTE or IRIG-B/B(1) Continue at step 4 ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 10 Once the NTP100 has a valid network configuration and the IP address of the unit is known, it can also be accessed via Telnet by computers in the same logical network. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 11: Start-Up And Gps Satellite Acquisition (Model Ntp100-Gps, Ntp100-Gps-Hs)

    Input Impedance The input impedance for the Masterclock TC time code decoder circuit is considered to be relatively high , typically >100kOhm. This high input impedance allows for connecting multiple Masterclock TCR load devices in parallel without loading and/or distorting the time code input signal.
  • Page 12: Front-Panel Behavior

    Up to two server IP addresses may be specified. NTP100 will treat addresses as primary and secondary DNS servers. [WARNING: An NTP100 will not function properly if configured to use DHCP services when no DHCP server is present on the network.] ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 13: Ntp Addressing Modes

    The implementation of multicasting addressing is beyond the scope of support available from Masterclock. Please ensure that your network system components are capable of , and configured properly for IGMP before utilizing the multicast addressing feature.
  • Page 14: Configuration

    2) Depress and hold the “RESET” button, continue to depress the “RESET” button 3) Re-apply power to NTP100 and continue holding the “RESET” button down for five seconds. Default Password The factory-default password for an NTP100 is: public ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 15: Configuration Methods

    WinDiscovery application. The custom installation will allow the optional installation of the user manuals and application notes. 4. By default, the setup utility will suggest installing files to C:\Program Files\Masterclock\WinDiscovery. (Another path may be selected if desired.)
  • Page 16 When complete, a list of device families and groups will be displayed in the left pane of the WD window. The NTP100 is a member of the Masterclock, Inc. NTP Server family. Click on the plus [+] sign to the left of any family or group to open and view device types that were found.
  • Page 17: Properties

    [Note: The default factory setting for network configuration is to use DHCP/BOOTP.] [Note: If a DHCP server cannot be found on the network by the NTD clock, the IP address will be assigned a fallback IP address of 169.254.xxx.xxx] ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 18 [Hint: You can change the device name to one convenient for your site – preferably one that helps you to later identify the exact physical location of the device. ] Administrative Hub [Note: the Administrative Hub configuration item is reserved for future use.] ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 19: Device Settings

    Server port - The default, well known port for NTP service is 123. This can be changed as desired. Note that some NTP/SNTP clients will expect NTP servers to operate on port 123 and cannot be configured to utilize alternate ports. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 20 Note: While providing NTP broadcasts, the NTP100 device can also continue to be queried. Note: Some NTP/SNTP clients will expect NTP servers to operate on port 123 and cannot be configured to utilize alternate ports. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 21 Provide Broadcast and Multicast Broadcast and Multicast may be enabled at the same time to allow for a flexible network configuration. Unicast or query mode will always be available. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 22 NOTE: The NTP100-GPS has a GPS receiver built in and can be considered a Stratum Level 1 device, as such, it can be assigned a stratum level of “1” for the “External High Precision Reference” (defined to be: when locked to GPS). ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 23 The NTP100 (models –GPS and –TC) will continuously discipline the internal RTC to provide maximum accuracy, while locked to the primary GPS or Time Code reference, when trusted and available). ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 24 You may deselect the “ Allow time dissemination” if you do not want the NTP100-GPS-HS to serve time using the internal RTC and OCXO high stability oscillator while the unit is free-wheeling. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 25: Set Password

    Enter the old password. Do not enter anything into the New Password or Confirm Password fields. Click OK to save. Upon you next session, you will not be prompted for a password for the clock.] ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 26: Set Time/Date

    NTP100 to be disconnected from its GPS antenna. The GPS models of the NTP100 use the same manually entry methods of Set/Time as the OSC (oscillator) versions, described above. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 27 The date overwrite feature may be used if the Time Code signal (model –TC) does not contain date encoded time code to either the SMPTE 30/25/24 fps Leitch date format standard or the IRIG-B/B(1) IEEE 1344 standard. Date overwrite enabled Ignore Date from Reference (external) ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 28 Year overwrite enabled – Ignore Year from Reference (external) [Note: for the purpose of refreshing its internal clock, the NTP100 assumes the time and date entered is UTC.] ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 29: Status

    NTP Status /Stratum Level - NTP stratum level for present reference as defined in the device configuration settings. The remaining information in this status display is for technical support purposes only and is not useful for the end-user. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 30: Telnet Terminal Configuration

    Enter the Number or Alpha Letter corresponding to the command and press the enter key. Current configuration or default answers are displayed in brackets. ‘Enter key only’ will retain the current entry/default. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 31: Set Device Name

    Telnet to this NTP100 until you learn the DHCP-provided IP address. To manually enter the IP information, enter ‘N’ for the DHCP (or Enter for the default), and enter the IP, Netmask, Gateway, Primary DNS and Secondary DNS server. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 32: Set/Reset Password

    To adjust the clock display intensity (brightness), select option ‘4’. Intensity is controlled with a scale of 1 to 14 with 14 being brightest. Enter the value for the desired intensity setting. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 33: Set Ntp Stratum Levels

    “1” for the “External High Precision Reference” (defined to be: when locked to GPS). Set NTP Server Port To configure the port that the NTP100 serves time requests on, select option ‘A’. The well-known port for NTP server services is 123. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 34: Set Ntp Broadcast/Multicast Options

    Note: While providing NTP broadcasts, the NTP100 device can also continue to be queried. Note: Some NTP/SNTP clients will expect NTP servers to operate on port 123 and cannot be configured to utilize alternate ports. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 35 Note: While providing NTP broadcasts, the NTP100 device can also continue to be queried. Note: Some NTP/SNTP clients will expect NTP servers to operate on port 123 and cannot be configured to utilize alternate ports. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 36: Configure Telnet Interface

    Note: If telnet is disabled, the telnet session will be ended and the user must use WinDiscovery, RS-232 access, or the Reset Configuration button to re-enable it. Set Reference Identifier To adjust this configuration, select option ‘D’. Up to 4 characters may be used to identify the unit. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 37: Set To Default Configuration

    Because of the special considerations for accommodating non-date encoded SMPTE & IRIG-B/B1 time code formats, the NTP100-TC Set Time/Date Screen or menu will differ from the –GPS and –OSC models. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 38 The date overwrite feature may be used if the Time Code signal (model –TC) does not contain date encoded time code to either the SMPTE 30/25/24 fps Leitch date format standard IRIG-B/B(1) IEEE 1344 standard. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 39: Exiting Telnet

    HyperTerminal) to the DB-9 male connector on the rear of the NTP100 unit (labeled RS-232). A standard “straight-through” 9-wire serial cable or simple RS-232 cable utilizing pins 2,3, and 5 should be used. Pin NTP100 Signal Pin Computer Receive Data Transmit Data Signal Ground ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 40 Once the communication parameters in the terminal interface program are established, apply power to the NTP100-GPS or NTP100-OSC and they will announce themselves, as shown in the example HyperTerminal window. The serial interface menu is identical to the Telnet interface menu. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 41: Ntp Client Information

    Server , Primary Domain Controller, Secondary Domain Controllers, or an Active Directory environment is beyond the scope of this manual, and the support provided by Masterclock. For suggestions on using the W32Time service, please see the troubleshooting area of this manual , as well as the appropriate knowledgebase articles available at the Microsoft support site.
  • Page 42: Disclaimer

    Masterclock, Inc. cannot provide technical support for the above-described client packages. Masterclock, Inc. makes no warranty, either expressed or implied, with respect to any of these client software packages. Masterclock, Inc. specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
  • Page 43: Troubleshooting Tips

    2. The discovery process was not complete before selecting clock(s). After selecting “Discover” button, wait until the discovery status indicates 100% completion. 3. Verify that the network device is a Masterclock® brand. WinDiscovery is not designed to work with network products from other vendors.
  • Page 44 DHCP server will be used. If a discovery was done using WinDiscovery or telnet was used this initialization will be delayed by 2 hours. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 45 W32Time service. Recommendations or procedures for adjusting or editing the registry in order to utilize the W32Time service as a client/server is out of the scope of the support provided by Masterclock.. Please refer to the appropriate knowledgebase article at the Microsoft support site. .
  • Page 46 Check and replace the battery, if necessary. The battery type is a ‘replaceable’ 3V lithium coin cell battery and can be replaced by a qualified technician, or the unit can be sent to technical support at Masterclock for repair/replacement for service using our RMA procedure.
  • Page 47 If using the Global password feature, you must match the global password to that of the unit you wish to administer. Or, simply disable the global password feature. ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 48: Gps Lock Related Issues

    Note: The use of customized [altered] or customer provided cables is not covered under warranty or under the free limited technical support by Masterclock. If your cables have been damaged during installation, please order an additional cable set or contact technical support at Masterclock to have the cable(s) repaired.
  • Page 49: Time Code Decoding Issues

    Masterclock, Inc. to order a replacement. Note: Damage to the GPS cables is not covered under warranty. Please purchase a replacement set of cables. If the GPS antenna is damaged please contact Masterclock, Inc. to order a replacement. The GPS antenna cannot be repaired.
  • Page 50 If you are using “house” time code, verify that the time code source is locked to the GPS satellite system, such as the Masterclock GPS200A , for UTC/GMT time code. Time code sources such as SMPTE time code that is fed via a broadcast satellite will have a delay due to the satellite transmission.
  • Page 51: Specifications

    Supported Time Code Formats ........... (Auto- Detection, Auto-Gain Adjust) SMPTE/EBU/Film , (30/25/24 fps), NDF non-drop frame LTC Linear/Longitudinal, Forward running User bits with date encoding to Leitch/Masterclock IRIG-B(0) pulse width coded DC (unmodulated), IEEE 1344 IRIG-B(1) 1 kHz Amplitude Modulated , IEEE 1344 Power Requirements DC Input Voltage..............
  • Page 52: Physical

    Note: Holdover accuracy with TCXO ........0 to +50°C (+/- 1min/year), +40°C to +50°C (+/- 4min/year) Relative Humidity ............Up to 90% (non condensing @ 25°C) Storage Temperature ............-40 to +70° C Relative Humidity ............Up to 90% (non condensing @ 25°C) ® NTP100 – Rev 2.2.0 Oct-12 © Masterclock , Inc.
  • Page 53: Compliance

    The NTP100 Models –GPS, -OSC, -TC are considered WEEE Category 3 (IT and Telecommunications Equipment as defined by the WEEE Directive and therefore fall within the scope of the WEEE Directive. For more information about Masterclock’s WEEE compliance and recycle program, please visit the Masterclock WEEE/RoHS website at http:// www.masterclock.com/rohs_compliance.php Restriction of the Use of Certain Hazardous Substances Directive 2002/95/EC The NTP100 Models –GPS,-GPS-HS, -OSC,-OSC-HS, and -TC are considered WEEE...
  • Page 54: Limited Warranty

    LIMITED WARRANTY This Masterclock, Inc. (hereinafter MC) product warranty extends to the original purchaser. MC warrants the NTP100 against defects in materials and workmanship for a period of one year from date of sale. If MC receives notice of such defects during the warranty period, MC will, at its option, either repair or replace products, which prove to be defective.

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