FAQs
If problems occur during the use of this phone, refer to
the following sections for a proper solution. If the
problem persists, contact your phone vendor.
Phone Cannot Be Powered On
1.
Remove the battery cover and check whether the
battery is installed properly.
If the battery is properly installed, a possible cause
may be that the battery power is low.
2.
Charge the battery, and then try to power the phone
on.
No Information Is Displayed on the
Phone Screen
If the phone has not been used for a long period of time
and the battery runs out of power, the phone may not
display any information when it is being charged. This is
normal. The phone can be powered on after the battery
is charged for an ample amount of time.
Battery Cannot Be Charged
1.
Check whether the phone and the power adapter
are connected properly.
2.
Check whether the power adapter and the power
socket are connected properly.
3.
Replace the power adapter or battery.
Signal Strength Is Weak
1.
Check whether the smart card is installed properly.
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