Vax VSTDUO1600 User Manual page 15

FAQ's
WARNING: To reduce the risk of personal injury, unplug the steam cleaner before performing
maintenance/troubleshooting checks.
CAUTION: Prior to troubleshooting isolate the unit by removing the cord from the power socket.
If the appliance does not function properly, please check rst of all whether you can solve the problem yourself.
Do not attempt to repair a defective appliance yourself.
Problem
LED is not on
Copper ball does not sink in the
water tank
Steam mop will not produce steam
Pale residue left on the floor
Steam mop steams water instead of
steam
Steam mop drips
There is no steam
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Solution
Ensure the steam mop power cord is correctly plugged into power outlet and power trigger is
turned on. Ensure circuit breaker is operational. Try operating the steam mop from another
power outlet.
Wiggle it and make sure the copper ball is still in the water tank.
Ensure the water tank has correct level of water.
Caused by leaving the steam mop in the same position for too long. Can be removed with
household white vinegar or a decalcifying product. Alternatively reheat the area for one minute
and residue should be removed.
CAUTION: do not overheat area.
Let the steam cleaner warm up for 30 seconds before you put the switch into action.
Ensure:
- if the filter and/or water tank is assembled well (must be fitted properly)
- if the water tank or the filter drips (this may indicate a small crack)
Make sure the steam switch is functioning properly. Check for water in the water tank.
Check if the filter is calcified (very dark coloured) and must be renewed.
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