Troubleshooting - Samsung DVD-H1080 Manuel D'utilisation

troubleshooting

Before requesting service, please check the following.
Problem
No operations can be
performed with the
remote control.
Disc does not play.
5.1 channel sound is
not being reproduced.
The
icon appears on
screen.
Disc Menu doesn't appear.
Play mode differs from
the Setup Menu
selection.
The screen ratio
cannot be changed.
No audio.
The screen is blocked
Forgot password
If you experience other
problems.
The picture is noisy or
distorted
• Check the batteries in the remote control. They may need replacing.
• Operate the remote control at a distance of no more than 20 feet.
• Remove batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote control to reset
it. Reinstall batteries and try to operate the remote control again.
• Ensure that the disc is installed with the label side facing up.
• Check the region number of the DVD.
• 5.1 channel sound is reproduced only when the following conditions are
met :
1) The DVD player is connected with the proper Amplifier
2) The disc is recorded with 5.1 channel sound.
• Check whether the disc being played has the "5.1 ch" mark on the
outside.
• Check if your audio system is connected and working properly.
• In a SETUP Menu, is the Audio Output set to Bitstream?
• The features or action cannot be completed at this time because:
1. The DVD's software restricts it.
2. The DVD's software doesn't support the feature (e.g., angles).
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of
range.
• Check if the disc has a Menu.
• Some of the functions selected in the Setup Menu may not work
properly if the disc is not encoded with the corresponding function.
• The Screen Ratio is fixed on your DVDs.
• Make sure you have selected the correct Digital Output in the Audio
Options Menu.
• Press the button (on the front panel) for more than 5 seconds with
no disc inside. All settings will revert to the factory settings.
• Press the button (on the panel) for more than 5 seconds with no disc
inside. All settings including the password will revert to the factory
settings. Don't use this unless absolutely necessary.
• Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and follow the
procedure once again.
• If the problem still cannot be solved, please contact your nearest
Samsung authorized service center.
• Make sure that the disc is not dirty or scratched.
• Clean the disc.
Action Page
P5
P8
P17-18
P50~51
P44~61
P52~53
P50~51
P19
P54
P4
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