Summary of Contents for SEAKEY P1703-141
- Page 1 Installation Manual User Guide Reference Manual Troubleshooting Guide © S e a k e y A B...
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Page 2: Table Of Contents
Contents Installation manual – p. 4 1. Creating the user account 2. Installing the system 3. System start-up 4. Finishing the setup 5. Configuring system User Guide – p. 15 • System mode • Alarms • Warnings • Activate and Deactivate Alarms • Triggered alarms • Triggered warnings Reference manual –... - Page 3 Installation Manual 1. Creating the user account Create your personal web portal account on www.mycpod.com by sending the registration text message, logging in and completing the setup wizard. a. Send registration text (SMS) message C-pod System Number Send a text (SMS) message contain- ing the activation code of your C-pod Store these numbers in your phone! unit to the C-pod System Number. International: The activation code is printed on the + 4 6 7 3 74 9 4 0 9 0 label on your C-pod main unit. It has United States: the format 1703200-XX-XXXXX-XX; 1 - 8 14 - 2 2 2 - 0 747 all hyphens must be included, no other characters can be added.
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Page 4: Installation Manual
Installation Manual 1. Creating the user account (continued) b. Log on & complete wizard Use the temporary login data you just received to log on to www.mycpod.com, where you are guided through an installation wizard. Complete the steps until the wizard tells you to install the C-pod in your boat. Your personal web portal account has been created. Note: The password must contain at least seven (7) characters and one (1) number. Do not choose a password that is too easy to guess! -
Page 5: Installing The System
Installation Manual 2. Installing the system The following steps describe the installation procedure in the boat. a. Check package contents Included in the box: – C-pod main unit – Fastener for the main unit – GPS antenna – Cellular (GSM) network antenna – Magnetic intrusion sensor – Power cable – Activation button – H ook-and-loop fastener for the GPS antenna – Manual – Warranty Sheet In addition to this, you may need (not included): – S crews or bolts (depending on mounting surface and location);... - Page 6 Installation Manual 2. Installing the system (continued) b. Find a suitable onboard location for the C-pod The C-pod should be installed in a well hidden and dry place onboard. Other factors that must be considered are cellular (GSM) network and GPS signal reception, access to constant power supply and cable lengths for the supplied equipment. The C-pod main unit is designed to be mounted vertically with antennas fac- ing downwards. A different orientation may affect the cellular (GSM) network signal quality and moisture protection. The cellular (GSM) network antenna is attached directly to the unit and must be well above the water line. Avoid places shielded from cellular (GSM) net- work signals, e.g. inside metal boxes, enclosed in carbon fiber etc. The C-pod must have a constant power supply to protect your boat even when other equipment is turned off by the battery isolation switch. Make sure that there is an appropriate power source within the range of the power cable. c. Mount the equipment & connect the parts Attach the twist-on fastener in the desired location using two screws or bolts. Secure the C-pod unit by centering the unit’s mounting point to the guiding pin on the fastener and twisting clockwise or counter-clockwise until the unit is locked in place. To detach the C-pod unit, twist in any direction to release it from the fastener.
- Page 7 Installation Manual 2. Installing the system (continued) The GSM antenna screws on to the contact marked GSM on the C-pod unit. The GPS antenna has a 3 meter (10 feet) cord that attaches to the contact marked GPS on the unit. The antenna must be placed horizontally with the plastic dome facing up- wards. Find a hidden location with as little material between the antenna and the sky as possible. Avoid loca- tions that might be shielded from GPS signals, e.g. close to metal boxes or carbon fiber etc. The antenna is not designed to be mounted outside. The provided hook-and-loop fas- tener can be used to attach the GPS antenna. Note: The GPS antenna is magnetic and may disturb other equipment, such as compasses. Hint: For sailing boats a place m ent close to the center line improves the GPS reception when sailing keeled over.
- Page 8 Installation Manual 2. Installing the system (continued) The activation button should be dis- creetly located inside the area pro- tected by the magnetic intrusion sen- sor, so that it can be reached within 45 seconds of entering the boat to deactivate the alarms. The button has a LED in the center which must be visible. Connect the button to the contact marked on the C-pod. Attach the magnetic intrusion sensor to the desired door or hatch. When the door or hatch is closed the gap between the magnet (no cable) and the reed switch (with cable) must not exceed 15 mm to avoid false alarms. Connect the magnetic intrusion sen- max 15 mm sor to the contact marked on the C-pod. Note: If you choose not to install the magnetic intrusion sensor, refer to section 5b. Note: If you have purchased optional accessories refer to section 5b. and the instructions on the accessory’s packaging.
- Page 9 Installation Manual 2. Installing the system (continued) d. Power supply The C-pod can be powered by 12 or 24V DC. It needs constant power and it is recommended to attach the power cable directly to the battery. Make sure the power supply cannot be interrupted by any battery isolation switch. It is advised to shorten the power cable to minimize voltage loss and give more exact bat- tery voltage readings. The cable must be protected by a 1 – 2 A fuse (slow) or a thermal circuit breaker mounted as close to the power source as possible. Strip the plus (red) and minus (black) wires on the power cable and connect them to the power source using suitable cable connectors/cable shoes. Note: Fuse and fuse holder are not included in the package. Note: Some optional accessories cannot be used if the C-pod is pow- ered by 24V DC. Hint: Before proceeding, it is recommended to measure and verify the received voltage on the power plug using a voltmeter!
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Page 10: System Start-Up
Installation Manual 3. System start-up Connect the power plug to the pow- er port marked with on the C-pod. The C-pod starts up. Pay attention to the flashing of the activation button, which shows the start-up progress. • T he activation button flashes once every second until the C-pod has connected to the strongest avail- able cellular (GSM) network. • T he activation button flashes once every 3 seconds until a GPS posi- tion has been received. • T he activation button flashes once every 30 seconds in normal operating mode to indicate that the system is running. The start-up sequence is completed. F or a complete list of flash pat- terns and their meaning, refer to the Reference manual, section... -
Page 11: Finishing The Setup
Installation Manual 4. Finishing the setup Once the installation in the boat is done, log on to the web portal with the personal user name and the password you chose in the installation wizard. Note: In case you have forgotten your login data, send the text (SMS) command login to the C-pod System Number. (See the Reference manual, section Text (SMS) commands.) a. Verify cellular (GSM) network & GPS position Verify that the C-pod has a working communication and has obtained a GPS position. If this is unsuccessful, you need to check the installation of the C-pod unit. Refer to the Troubleshooting Guide, sections Communication related problems and/or GPS related problems, or contact your retailer or the C-pod Technical Support if this does not help. When the verification is completed, you are redirected to your personal web portal (non-subscription systems). b. Billing information (subscription agreements only) In some countries, the monthly service fee can be automatically charged to your credit card. Enter your credit card information and proceed with the first monthly payment through our secure (SSL-encrypted) payment portal. Please note that no credit card data is stored on our servers. When the payment is completed, you are redirected to your personal web portal. -
Page 12: Configuring System
Installation Manual 5. Configuring the system Before starting to use the system fully, some settings need to be configured. Navigate by clicking on the menu items to the left. a. Action Plan The Action Plan defines what text (SMS) and/or e-mail messages are sent to which recipient(s) in case an alarm or warning is triggered. The cell phone number you used to create your account is already in the list. Other receivers could be a security company, a guard in your marina or a relative. Note: Some mobile phone operators may charge for received text (SMS) messages. Always inform persons you add to the Action Plan! b. Accessories If you have chosen not to install the magnetic intrusion sensor and have in- stalled no other sensor(s) on Alarm loop 1, you need to disable it on the menu Alarms, then click Send configuration. Activating an alarm loop without any sensor leads to an instant false alarm! If you have purchased extra accessories, they need to be added to the Acces- sories list. Refer to the instructions on the accessory’s packaging. c. Battery Level Warning The Battery level warning is set to a default value that fits most 12V systems. In the menu Warnings-Battery level-Settings, choose 12V or 24V in the drop- down menu depending on the system in your boat. Select the desired warning threshold. Hint: Check the external battery voltage on the web portal when the boat’s battery is fully charged and choose a slightly lower value as warning level. - Page 13 Installation Manual 5. Configuring the system (continued) d. Communication Warning The Communication warning is turned off by default. It monitors the GPRS data traffic, which requires a good cellular (GSM) network signal quality to work properly. If the cellular (GSM) network is strong at the location of your boat, you can turn it on. As long as no warning message is sent, the system communication is working. If the communication fails four times in a row (i.e. after 4 hours) the com- munication warning is triggered. It is automatically reset when the GPRS data communication works again. Note: It is common that the strength of cellular networks varies during day and night, so this setting often needs to be evaluated for a while. If the network is too weak, you may occasionally get communication warnings. Consider disabling the warning if this happens regularly. Refer to the Troubleshooting Guide, section Communication related problems.
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Page 14: User Guide
User Guide This part covers the most important operating instructions for your C-pod Security System. The web portal is the most detailed and convenient way to manage your C-pod Security System. There is a more detailed description on each menu. System Mode There are two system modes, which offer different features and system be- haviors. (For pre-paid systems using credits, the Active mode has a daily com- munication cost. The Passive mode is free of charge.) Active mode In Active mode the system is fully operational. Alarms can be activated and deactivated, warnings are on. In case of an alarm or warning event, messages are sent to the recipients specified in the Action Plan. The system data is updated automatically and the GPRS data traffic is checked hourly. Passive mode In Passive mode all alarms and warnings are turned off and there is no active monitoring of the unit by the C-pod Server. No alarms or warning notifica- tions are sent. This mode is intended for longer periods during which you do not need or wish to have alarm protection or receive notifications, e.g. during winter storage in a protected area or when the C-pod is turned off. Status reports G etting a status report from the C-pod System is possible in both modes. This makes it possible to e.g. check the battery voltage during winter stor- age when the system is in Passive mode. -
Page 15: Alarms
User Guide Alarms There are three different alarm types (four different alarms) which can be switched on and off by the user. If any alarm is triggered, a corresponding alarm message is sent to the recipient(s) specified in the Action Plan. A GPS tracking is started automatically which continues as long as the alarm is in triggered state. If triggered alarms are not reset or deactivated within 6 hours the notifications are resent as a reminder. Geofence T he Geofence alarm uses GPS positioning and reacts on unauthorized movement of your boat. Upon activation, the current GPS position is saved. The C-pod compares the saved position to the actual current position several times a minute. If a position more than 250m (275 yards) away is detected, the Geofence alarm triggers. Alarm Loops T here are two alarm loops, which work the same way. The choice of external sensors on the loops defines what they will react on. The magnetic intrusion sensor from the basic package is usually connected to Alarm loop 1. Optional equipment can replace the magnetic intrusion sensor or is connected to Alarm loop 2. Refer to the instructions on the accessory’s packaging. If the (normally closed) sensor loop is broken, the corresponding loop triggers an alarm. Depending on which sensors are connected to the loop that trig- gered, someone entered the boat (magnetic intrusion sensor and motion detector), a fire has started (smoke detector) or water is getting into the boat (water level sensor). When using two or more sensors, we recommend separating intrusion and environment related sensors to different alarm loops. Battery Disconnect I f the voltage suddenly drops from the normal value of around 12V (or 24V) to zero, the Battery disconnect alarm triggers. This happens if the power supply to the C-pod is cut. In this case, the alarm loops are turned off to save the back-up battery power and to maximize the GPS tracking duration. -
Page 16: Warnings
User Guide Warnings There are four or five different warnings (depending on the payment model). Warnings are reset automatically if the corresponding parameter reverts to the allowed value. Communication Warning T he Communication warning triggers if the GPRS data traffic to and from the C-pod does not work. Normally this is due to a weak cellular (GSM) net- work where the boat is located, and does not mean that the C-pod System cannot communicate at all. It uses the slower method of data text (SMS) messages instead. Battery Level Warning & Power Save Warning T he Battery level warning is triggered if the voltage drops below the user defined value. The Power save warning is triggered if the voltage drops below 11.2V. The two alarm loops are turned off, since a voltage this low has an unstable effect on most sensors. Also, the C-pod reduces the power load on the boat’s battery. Billing/Credit related warnings D epending on the payment model, these warnings alert you if there is a problem with the monthly withdrawal from your credit card (for subscrip- tion C-pods), or if your account is running low on credits or the flat rate is about to expire (for non-subscription C-pods). -
Page 17: Activate And Deactivate Alarms
User Guide Activate and Deactivate Alarms Activation A larms that you wish to use when activating the alarm system have to be enabled on the web portal. All enabled alarms are activated in a group. Alarms in the state disabled are not activated. Alarm loops that have no sensors attached must be disabled; otherwise you get an instant alarm upon activation! There are four ways of activating the alarms. • T he activation button located in your boat can be used for activation just before leaving the boat. Press the button for a second and it replies with 4 short flashes as confirmation. You have 45 seconds to leave the pro- tected area of your boat before the alarms are active. • S end the text (SMS) command activate to the C-pod System Number. Any commands must be sent from the main cell phone number; otherwise the system cannot recognize you. Text (SMS) commands can be sent wherev- er you are. Refer to the Reference manual, section Text (SMS) commands. • L og on to the web portal, go to the menu Alarms and click Activate alarms. Here you can also monitor the activation progress. - Page 18 User Guide Activate and Deactivate Alarms (continued) Deactivation A ll enabled and active alarms are deactivated in a group. Not triggered alarms are deactivated by any of the methods. Triggered alarms cannot be deactivated using the activation button. See section Triggered alarms below. There are four ways of deactivating the alarms. • T he activation button located in your boat can be used also for deactiva- tion. Within 45 seconds after entering the protected area onboard, press the button for a second and the button replies with one long flash as confirmation. • S end the text (SMS) command deactivate to the C-pod System Number. Any commands must be sent from your main cell phone number; oth- erwise the system cannot recognize you. Text (SMS) commands can be sent wherever you are. Refer to the Reference manual, section Text (SMS) commands. • L og on to the web portal, go to the menu Alarms and click Deactivate alarms. Here you also can monitor the deactivation progress.
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Page 19: Triggered Alarms
User Guide Triggered alarms When an alarm is triggered, the system responds in the following ways: • Alarm notifications are sent to the recipients specified in the Action Plan. • A GPS tracking starts instantly. The C-pod sends GPS positions automati- cally every 15 minutes, as long as alarms are triggered and as long as the C-pod has power. These positions can be viewed on the web portal on the menu Map. • A n installed siren (optional) sounds only when an alarm loop triggers. Due to various regulations and laws, the alarm sounds for 3 minutes, in intervals of 10 seconds on, 5 seconds off. It does not sound on Geofence and Battery disconnect alarms; a silent tracking is preferred in these cases. Triggered alarms require immediate user action! Verify what is going on – get a status report and examine the result: • G eofence alarm – check if the boat seems to be moving or if it might have been a temporary fluctuation in the GPS system. • A larm loop – defined by the sensors installed on the triggered loop, deter- mine what is happening on the boat. Deactivate and activate the alarms to rule out a false alarm. - Page 20 User Guide Turn off/reset triggered alarms Triggered alarms need to be deactivated to stop the GPS tracking and the reminder notifications. Triggered alarms are deactivated the same way as non- triggered i.e. active alarms, except for the activation button. • S end the text (SMS) command deactivate to the C-pod System Number. Any commands must be sent from your main cell phone number; otherwise the system cannot recognize you. Text (SMS) commands can be sent wherever you are. Refer to the Reference manual, section Text (SMS) commands. • L og on to the web portal, go to the menu Alarms and click Deactivate alarms. Here you also can monitor the deactivation progress. • U sing the remote control (optional accessory), you can stand outside of your boat to deactivate the alarms. T he activation button located in your boat cannot be used for deactivation. Pressing the button while alarms are triggered has no effect. This prevents a possible intruder to turn off the alarm and tracking functionality. Re-activate the alarms! As soon as you have investigated the problem, you should re-activate the alarms to ensure the protection of your boat!
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Page 21: Triggered Warnings
User Guide Triggered warnings As soon as a warning is triggered, warning notifications are sent according to the Action Plan. Warnings do not trigger a tracking of the system. Triggered warnings require user action. • C ommunication warning – check if you can obtain a status. If yes, the C-pod System works but the GPRS data traffic does not. Normally this is due to a weak cellular (GSM) network strength where the boat is located, and does not mean that the C-pod System cannot communicate at all. It uses the slower method of data text (SMS) messages instead. If this warning triggers often, refer to the trouble shooting guide, section Communication related problems. • B attery level warning – the battery voltage has dropped below the user- defined value. The battery most likely needs to be charged soon. If the voltage is allowed to drop further, the Power save warning will trigger. • P ower save warning – the battery needs to be charged immediately. The boat’s battery voltage is below 11.2V. The two alarm loops are turned off, since a voltage this low has an unstable effect on most sensors. Also, the C- pod reduces the power load on the boat’s battery. If this occurs often, refer the Troubleshooting Guide, section Power related problems. • C redit related warning(s) – check if something wrong with your credit card withdrawal (subscription units), if your account is running low on credits or if the flat rate is about to expire (for pre-paid units). -
Page 22: Reference Manual
Reference manual Text (SMS) commands Text (SMS) commands are a convenient way of obtaining certain data or performing certain tasks. The commands are not case sensitive, but must be spelled correctly and no other characters can be included in the message. Command Short Example Action Position System sends position report Status status System sends status report Relay [on|off] y [on|off] Y on Turns relay on or off Activate Activates all (enabled) alarms Deactivate dEActiVate Deactivates all alarms Installation Test Mode The Installation test mode is mainly intended for testing purposes after a sys- tem has been installed by a professional installer. Requirement: The C-pod must be unregistered, i.e. no registration text mes- sage can have been sent. - Page 23 Reference manual 4. T he button flashes rapidly (2 flashes every second), when the data has been successfully sent to the server. Perform an extended test - test sensors connected to Alarm loop 1 and the siren (optional). To skip the extended test, proceed to Step 5. I. P ress the activation button for 2 seconds while it is flashing rapidly (2 flashes every second). This starts the Alarm loop 1 and siren test. The flashing stops. Note: This has to be done within 5 minutes after Step 4, otherwise you need to reboot the system to get into the Installation test mode, see Repeat/Exit the Installa- tion Test. II. W hen any sensor on Alarm loop 1 is triggered (loop is broken) the Activation Button lights up. If a siren is connected to connector 2 it sounds (optional). III. U se this to test the Alarm loop 1 installation. If the installation also has sensors on Alarm loop 2, please switch the USB connec- tor for this loop to contact and test the sensors as if they were installed on Alarm loop 1.
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Page 24: Reboot A Unit
Reference manual mode and turned itself off. To start using the system, it needs to be rebooted after the registration message was sent. Reboot a unit Performing a normal reboot of the unit forces it to go through the initial start-up sequence, registering on a cellular (GSM) network and obtaining an updated GPS position. It can solve various problems that might occur with your C-pod. Rebooting a unit only makes sense if the unit already is running, i.e. the activation button is flashing (in any way). While onboard, perform the following steps: • P ress and hold the activation button for >30 seconds (31 seconds to be sure), then release the button. • The C-pod reboots. • The start-up sequence consists of mainly two steps: ... -
Page 25: Power-Cycle A Unit
Reference manual Power-cycle a unit Power cycling can help a unit to start up if has been without power for a longer time, e.g. after winter storage. Power cycling a unit only makes sense if the unit is not running, i.e. the activation button is not flashing at all. While onboard, perform the following steps: • C onnect the C-pod unit to the power supply and let the internal battery charge for 15 – 30 minutes. • Disconnect the power cable. • P ress and hold the activation button for 15 – 20 seconds, then release the button to clear the memory. -
Page 26: Activation Button Flashes
Reference manual Activation button flashes System Flashes – these flashes occur independently of user action. Start-up flashes: Once every second: The C-pod has just started/rebooted and is connecting to a cellular (GSM) network. Once every 3 seconds: The C-pod has just started/rebooted and is searching for a GPS position. Once every 30 seconds: The C-pod is in normal operation mode. Error status flashes: Two rapid flashes every 30 seconds: The C-pod has no GPS position. Three rapid flashes every 30 seconds: The C-pod has no cellular (GSM) net- work connection. - Page 27 Troubleshooting guide GPS related problems The troubleshooting guide gives you hints about how a possible fault can be solved. A more detailed Symptoms troubleshooting guide is available on the web por- • T he GPS position and time is not updated tal, under the menu Help. when requesting a status update. • T he Geofence alarm shows status “unknown”...
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Page 28: Troubleshooting Guide
Troubleshooting guide • A port on a hub is left open. the way. The C-pod shows a lower value than ➔ Install a termination plug (end connector) the battery actually has. Shortening the power on the open port. There must be something cable gives a more accurate reading. connected to all ports of the hub! • T here is corrosion and/or moisture on contacts • T he cable to a sensor or a hub (optional) is... - Page 29 Troubleshooting guide right number and the communication is work- lessly. We do not guarantee that the web ing fine, you will get an error message back. portal is fully compatible with Chrome, Safari Refer to Text (SMS) commands. or Opera. • A ttempting to send commands using a phone • T he map does not work/the Java plug-in is not set as main phone number on the web missing. portal. ➔ Install the required Java plug-in on your web ➔...
- Page 30 Notes...
- Page 31 www.c-pod.com...
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