Chapter 1 Introduction; Device Support - PrintFleet TASKalfa 2551ci User Manual

Chapter 1
1.1

Device support

Introduction
Welcome to PrintFleet Optimizer—a complete remote print
management system designed to help owners, sales
representatives, service technicians, and administrative personnel
grow and streamline their business.
This guide covers all aspects of using and administering the
PrintFleet Optimizer system, including:
• Using the Printer Data Collection Agent
• Managing local devices with Local Print Agent
• Printer DCA Settings in PrintFleet Optimizer
This chapter discusses:
• Device support
• Obtaining software updates
• Contacting Technical Support
PrintFleet strives to develop vendor-neutral software products, and
to support as many models of printers, copiers, fax machines, and
multifunction peripherals as possible. However, our products do not
support all models available in the market. PrintFleet is continuously
adding model support into our software products.
Supported models are not all supported to the same extent. For
example, one model may be supported for all available data types,
while another may only be supported for specific data types, such as
device description and life page count.
PrintFleet software products collect information from networked
imaging devices. Stand alone devices are not supported. Locally
connected devices can be partially supported by using the PrintFleet
Local Print Agent add-on application.
If you find a model that is not currently supported, contact your
PrintFleet distributor to inquire about possible future support. If you
are a direct client you can contact PrintFleet Technical Support.
PrintFleet Printer DCA
Introduction
1