Lantronix UBOX 2100 User Manual
Lantronix UBOX 2100 User Manual

Lantronix UBOX 2100 User Manual

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UBox
USB Device Server
User Guide
Models UBox 4100 and UBox 2100
Part Number 900-373
Revision D June 2008

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Summary of Contents for Lantronix UBOX 2100

  • Page 1 UBox USB Device Server User Guide Models UBox 4100 and UBox 2100 Part Number 900-373 Revision D June 2008...
  • Page 2 Copyright Copyright © 2005, 2007 Lantronix. All rights reserved. No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix. The information contained herein is subject to change without notice.
  • Page 3: Table Of Contents

    Step 1- Connect the UBox to Your Network ___________________________________________ 11 Step 2 - Connect the UBox’s Power Supply and Read the LEDs___________________________ 11 Installing the UBox Software ____________________________________________________ 13 Uninstalling the Lantronix UBox Software __________________________________________ 15 4: Using USB Devices on the Network Overview ___________________________________________________________________ 16...
  • Page 4 SYSTEM Status Light 1 __________________________________________________________ 51 SYSTEM Status Lights 2 and 3 ____________________________________________________ 51 USB Status Lights: 1-4 on the UBox 4100 and 1 & 2 on the UBox 2100 _____________________ 52 Troubleshooting: UDP Ports ____________________________________________________ 53 Troubleshooting: Network Issues _________________________________________________ 54...
  • Page 5: Figures

    Disclaimer and Supplementary Information _________________________________________ 75 D: Lantronix Software License Agreement E: Lantronix Warranty Figures Figure 2-1. Model UBox 2100 Part Numbers ..................8 Figure 2-2. Model UBox 4100 Part Numbers ..................8 Figure 3-1. Ethernet and Power Connections ..................11 Figure 3-2. UDS4100 SYSTEM LEDs....................12 Figure 3-3.
  • Page 6 Figure 6-1. Local Settings Tab ......................45 Figure 6-2. Edit Local Server Access Window ..................46 Figure 7-1. Status Lights on UBox 4100 ....................50 Figure 7-2. Status Lights on UBox 2100 ....................50 Figure 7-3. Resetting the UBox 4100 ....................56 Figure 7-4. Resetting the UBox 2100 ....................56 Figure 8-1.
  • Page 7: 1: Using This Guide

    The Lantronix UBox USB Device Server makes it possible to share USB devices such as printers, scanners, and storage drives over a Local Area Network. This guide provides the information needed to configure, use, and update the UBox 2100 and UBox 4100.
  • Page 8: 2: Introduction

    2: Introduction The Lantronix UBox makes it possible to share, access, and control USB devices over a LAN. This User Guide deals with the UBox 2100, which supports two USB 2.0 devices and the UBox 4100, which supports four. Model and Part Numbers Lantronix offers the following part numbers for Model UBox 2100, which differ only in the power supply used.
  • Page 9: Supported Devices

    The UBox 4100 does not support high-speed isochronous devices; it supports isochronous devices for audio only. In addition to these devices, the UBox 2100 supports most high-speed devices, as limited by the overall throughput. The UBox 2100 also supports full speed isochronous video.
  • Page 10: Hub Support

    Hubs may be only one deep. The UBox 2100 supports both full speed and high-speed hubs. In addition you can connect a compound device to a full speed or high-speed hub plugged into one of the UBox 2100 ports.
  • Page 11: 3: Installing The Ubox

    Ethernet crossover cable. Step 2 - Connect the UBox’s Power Supply and Read the LEDs 1. Connect the power supply (included in the box) to the UBox’s power connector. Figure 3-1. Ethernet and Power Connections UBox 2100 UBox Network Connection...
  • Page 12: Figure 3-2. Uds4100 System Leds

    3: Installing the UBox 2. Once the UBox has power, notice the following: The UBox's status lights turn on and off. After a few seconds, the lights stop blinking. If the UBox is responding properly, the green USB lights turn on and stay solid.
  • Page 13: Installing The Ubox Software

    The UBox 4100 has three (one green and two red) “SYSTEM indicators, while the UBox 2100 has four (one green, two amber and one red). For both models, the green has the same meaning. The UBox 2100’s two amber are equivalent to the UBox 4100’s two red.
  • Page 14: Figure 3-4. Usb Devices Tab

    3: Installing the UBox Figure 3-4. USB Devices Tab 4. To verify that the application sees the UBox Device Server, click the Servers tab. Note: Initially, the UBox displays as Unnamed. During configuration, you can assign a name to it. (See page 31.) UBox User Guide...
  • Page 15: Uninstalling The Lantronix Ubox Software

    To uninstall the Lantronix UBox software: 1. Click Start Settings Control Panel Add or Remove Programs. 2. Select Lantronix UBox USB Device Server and click the Change/Remove button. 3. Follow the instructions on the screen to complete the uninstall process.
  • Page 16: 4: Using Usb Devices On The Network

    Connecting Your USB Device Step 1 - Connect a USB Device to the UBox 1. Connect your USB device to any USB port on the Lantronix UBox. Figure 4-1. Connecting a USB Device to the UBox USB Ports...
  • Page 17: Figure 4-2. Usb Devices Tab Showing Attached Devices

    2. On the Start menu, click Programs Lantronix UBox USB Device Server UBox USB Device Server. The Lantronix UBox USB Device Server window opens. The USB Devices tab displays a list of USB devices currently connected to each UBox on the network, the status of the software connection, and the location (UBox name and port) on the UBox to which it is attached.
  • Page 18: Step 2 -Connect A Networked Usb Device

    4: Using USB Devices on the Network Device Name Name programmed into your USB device by its manufacturer. This name may differ from the actual name and model number of your device. For example, if you have an HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer.
  • Page 19: Step 3 - Disconnect Your Usb Device(S)

    When you have finished using your USB device, you must virtually disconnect it from your computer before it is available to everyone else on the network. 1. Open the Lantronix UBox application. 2. Select the USB device and click the Disconnect icon .
  • Page 20: Using Multiple Uboxes And Usb Devices

    You can connect up to eight USB devices to one UBox. While the UBox 4100 only has four USB ports, and the UBox 2100 has two, each supports up to eight devices because of how compound USB devices work. Compound USB devices are devices that have multiple components connected to an embedded USB hub inside one USB device.
  • Page 21: Ubox Groups On Multiple Udp Ports

    To use a 13th USB device, disconnect one of your 12 USB devices using the Lantronix UBox software to free a location for the next USB device. To have more than eight UBoxes, configure your next eight UBoxes to use a different...
  • Page 22: Using The Ubox System Tray

    Connect to and disconnect from USB devices on your UBox. To use the system tray: 1. Find the Lantronix UBox System Tray icon . The System Tray is in the lower right corner of your screen (next to the time).
  • Page 23: Auto Connecting Printers

    Auto Connect is only enabled in the Multi-User Connect Mode. Before You Begin Before you begin, please make sure that you have installed and connected your printer using the Lantronix UBox's USB Devices tab (see Connecting Your USB Device on page 16).
  • Page 24: Figure 4-7. Auto Connect Enabled

    4: Using USB Devices on the Network The Lantronix UBox Auto Connect window opens. Figure 4-7. Auto Connect Enabled You may see your printer listed multiple times if you or your printer's software created multiple printers in Windows's Printers and Faxes window. You can either delete the extra printers in the Printers and Faxes window or enable Auto Connect for all of the printers.
  • Page 25: Using Forced Device Disconnect

    4: Using USB Devices on the Network you may get a warning stating that your printer is disconnected. Ignore these, as the Auto Connect feature will connect the printer for you. Once the printer auto connects, your print job is sent to the printer (this may take a few seconds). When the printer has finished printing, Auto Connect disconnects your printer and makes it available to other users.
  • Page 26: Using Multi-And Single-User Connect Modes

    4: Using USB Devices on the Network Figure 4-9. Forced Device Disconnect on the Advanced Menu A message displays cautioning you to make sure the device is not in use. 3. If you are sure that you want to continue, click the Yes button. The device status is now Available.
  • Page 27: Device Status

    4: Using USB Devices on the Network Please note that you can also dedicate a single USB device to a particular computer and still share other USB devices with other computers. You can select the desired mode on the Servers tab. For details, please see 5: Changing the UBox's Settings.
  • Page 28: Separating Compound Devices

    4: Using USB Devices on the Network Separating Compound Devices Types of USB Devices USB devices fall into one of the following categories: Single USB device: A USB device that contains only one component (for example, a single button mouse). Composite USB device: A device that provides multiple functions but appears as one device (for example, a multifunction printer).
  • Page 29: 5: Changing The Ubox's Settings

    5: Changing the UBox's Settings Overview The Lantronix UBox comes pre-configured for use with most networks. However, you may want to change some of the settings for your specific network or USB device- sharing needs. This chapter describes how to change the UBox's settings and what the settings affect.
  • Page 30: Figure 5-1. Servers Tab

    5: Changing the UBox's Settings Figure 5-1. Servers Tab 3. In the Status column, the following may display: Server # Your UBox's MAC/Network address, found on the label on the bottom of the unit. Server Name Name of your UBox. You can modify this name by selecting the server and clicking the Edit Server Config button.
  • Page 31: Editing Server Settings: Access Tab

    5: Changing the UBox's Settings Temp. Defaults: The UBox hardware is in Temporary Default Settings Mode. This mode allows you to return the UBox to its factory settings temporarily for diagnostics. You can edit your previous settings while you are in this mode.
  • Page 32: Figure 5-2. Edit Server Configuration – Access Tab

    5: Changing the UBox's Settings Figure 5-2. Edit Server Configuration – Access Tab Notes: Firmware Upgrade: After clicking the Edit Configuration button, a message may display informing you about new firmware. You can only update your UBox's settings after you have upgraded your firmware. The UBox's icon disappears while the new firmware is loading.
  • Page 33: Editing Server Settings: Network Tab

    5: Changing the UBox's Settings Single-User: Only one user can connect to the UBox at one time. Use this mode if there is only one client computer, or if only one client computer will be powered on at a time and connected to the UBox.
  • Page 34: Figure 5-3. Network Tab

    5: Changing the UBox's Settings Figure 5-3. Network Tab 2. Update the following settings as desired: IP Address From the drop-down list, select one of the following Assignment methods of assigning an IP address: Using Defaults: The UBox tries to get an IP address via DHCP first.
  • Page 35 5: Changing the UBox's Settings Subnet Mask A subnet mask defines the number of bits taken from the IP address that are assigned for the host part. Enter the subnet mask as xxx.xxx.xxx.xxx. Example: 255.255.255.0 Gateway The gateway address, or router, allows communication to other LAN segments.
  • Page 36: Editing Server Settings: Usb Device Configuration Tab

    5: Changing the UBox's Settings Discovery Mode Select the method the UBox should use to send its UDP data. Broadcast: By default, the UBox uses this method to send discover messages to UBox clients. Broadcast sends UDP messages to every Ethernet-connected device on your network.
  • Page 37: Figure 5-4. Edit Server Configuration – Usb Device Configuration Tab

    5: Changing the UBox's Settings 1. On the Edit Server Configuration window, click the USB Device Configuration tab. Figure 5-4. Edit Server Configuration – USB Device Configuration Tab 2. Update the following settings as desired: Server Serial No. (View-only) Corresponds to the UBox’s MAC/Network address (printed on the bottom of your UBox hardware).
  • Page 38: Figure 5-5. Device Configuration Window

    5: Changing the UBox's Settings Figure 5-5. Device Configuration Window The following information displays at the top: USB Product Name programmed into the USB device by the Name manufacturer. Vendor ID (VID) Vendor ID programmed into the USB device by the manufacturer.
  • Page 39: Applying, Canceling, Or Removing Server Settings

    5: Changing the UBox's Settings again. Connection If you selected the checkbox above, enter and then reenter Password and a password a user must use to view the USB device. Reenter Password Share Mode Select one of the following types of connection: Shared: Allows multiple computers to connect to and disconnect from the USB device.
  • Page 40: Restoring Default Settings

    The UBox alerts you if the software and firmware do not match. Figure 5-6. Firmware Update Notification Window You can update the firmware at any time using the Lantronix UBox application. To update the firmware: 1. On the Servers tab, select the UBox you want to update.
  • Page 41: Figure 5-7. Servers Tab

    5: Changing the UBox's Settings Figure 5-7. Servers Tab 2. Click the Update Server Firmware button. An update confirmation window displays. Figure 5-8. Update Server Firmware 3. Click the Close button. Note: Always have the latest firmware installed on your UBox. We do not recommend using older firmware on your UBox with newer UBox software on your computer (or vice versa).
  • Page 42: Overriding Server Network Settings

    5: Changing the UBox's Settings Overriding Server Network Settings You can override server network settings to configure a UBox that is in a static IP- based network. This makes it so that you do not have to change your local TCP settings, connect to the UBox using a direct Ethernet connection, or set up a DHCP address.
  • Page 43: Refreshing Data

    5: Changing the UBox's Settings addresses are in the range 169.254.0.1 to 169.254.255.1. Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses. Note: Zeroconfig (also called Zeroconf) is a networking protocol that allows computers to find each other automatically without the need for you to enter IP addresses, configure DNS servers, or set up DHCP.
  • Page 44: 6: Changing Local Software Settings

    6: Changing Local Software Settings To modify the settings for the UBox software, you use the Local Settings tab. These settings are kept on your computer. Note: The Servers tab is for modifying the settings for the UBox. These settings are stored on the UBox hardware. See 5: Changing the UBox's Settings.
  • Page 45: Figure 6-1. Local Settings Tab

    6: Changing Local Software Settings Figure 6-1. Local Settings Tab 2. In the Personal Communications Settings area, update the following information as needed: Client Name Name of your computer that is broadcast to the UBox and to other users on the network. The default name is the computer name specified when your computer was first set up.
  • Page 46: Updating Server Access Settings

    6: Changing Local Software Settings Updating Server Access Settings The Server Access Settings area in the Local Settings tab is for connecting to a UBox that is either password protected or uses active discovery. For most users, Server Access Settings are blank. To update server access settings: 1.
  • Page 47: Viewing Or Removing Device Passwords

    6: Changing Local Software Settings Server # Serial number of the UBox to which you want to connect. Server Name Name of the UBox to which you want to connect. Status Status of the UBox to which you want to connect. Online displays if you have successfully connected to the UBox.
  • Page 48: Switching Between Sets Of Uboxes

    6: Changing Local Software Settings Switching Between Sets of UBoxes The UBox software on your computer can only “see” eight UBoxes at a time. This is true even with Active Discovery, which can see UBoxes with different UDP port numbers. To use a ninth UBox, you have two options: Change both the local UDP port and the UBox UDP port to the same new port number so your computer can see the UBox.
  • Page 49: 7: Troubleshooting

    If you cannot proceed past a certain section, please contact Lantronix Technical Support. Troubleshooting: Status Lights Look at the status lights on your Lantronix UBox hardware. These status lights will be in one of the following states: On (doesn't blink)
  • Page 50: Figure 7-1. Status Lights On Ubox 4100

    7: Troubleshooting Figure 7-1. Status Lights on UBox 4100 SYSTEM NETWORK 1 2 3 Figure 7-2. Status Lights on UBox 2100 SYSTEM 1 2 3 NETWORK Note: For a detailed description of every light and its status, please read 8: Status Light Behavior.
  • Page 51: Boot-Up

    Look at the USB status lights 2 and 3. These two lights are red on the UBox 4100 and amber on the UBox 2100 under SYSTEM). Status 2 is the red/amber light in the middle, and Status 3 is the rightmost red/amber light). Note the status of each.
  • Page 52: Usb Status Lights: 1-4 On The Ubox 4100 And 1 & 2 On The Ubox 2100

    Note: While most USB devices work with the UBox, future software updates from Lantronix will support certain incompatible USB device. Please go to the Lantronix web site or contact Lantronix Technical Support for more information about compatible devices. UBox User Guide...
  • Page 53: Troubleshooting: Udp Ports

    UBox supports your USB device. Troubleshooting: UDP Ports Make sure that your UBox software and hardware are communicating on the same UDP port. To verify this, open the Lantronix UBox application. Your UBox should display. In the Lantronix UBox application, is your UBox listed?
  • Page 54: Troubleshooting: Network Issues

    7: Troubleshooting Status Condition Suggestions Is Not Listed The UBox software cannot 1. Verify that the UBox software's local UDP find the UBox hardware. port is set to match the UDP port used by the UBox hardware. The default is 10010. (See Updating Server Access Settings page 46.
  • Page 55: Firewalls

    (e.g., web, email, ftp) to come in and out of your network. Since the UBox is a new product, these firewalls usually do not know about Lantronix UBox network data and may prevent you from communicating with your UBox.
  • Page 56: Rebooting The Ubox Into Safe Mode Using The Reset Button

    1. Press and hold the reset button until the lights turn off (this takes 3 or more seconds). It takes approximately 15 seconds to complete the reset. 2. In the Lantronix UBox application, make sure that your Local UDP Port is 10010. UBox User Guide...
  • Page 57: Troubleshooting: Usb Devices

    7: Troubleshooting 3. Once you have verified the port, check the Lantronix UBox application to see whether your UBox displays. 4. If it does not display, check the SYSTEM status LEDs to determine the UBox’s network condition. Troubleshooting: USB Devices To troubleshoot problems with USB Devices: 1.
  • Page 58 7: Troubleshooting Your name, and your company name, address, and phone number Lantronix model number Software version Description of the problem Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem)
  • Page 59: 8: Status Light Behavior

    8: Status Light Behavior The Lantronix UBox comes equipped with LED lights that report the status of the Lantronix hardware. Figure 8-1. Position of Status Lights on the UBox SYSTEM NETWORK 1 2 3 UBox User Guide...
  • Page 60: Figure 8-2. Ubox 2100 Leds

    8: Status Light Behavior Figure 8-2. UBox 2100 LEDs SYSTEM 1 2 3 NETWORK The meaning of these lights changes depending on whether the UBox is booting up (you have just turned on the UBox), or if it is running.
  • Page 61 8: Status Light Behavior Stage Status Troubleshooting STAGE 3 SYSTEM 2 and SYSTEM 3 (both Checking Ethernet red/amber) start blinking while the Connection UBox looks for an Ethernet signal (a physical Ethernet connection) and continue to blink until the UBox finds this signal. STAGE 4 SYSTEM 2 and SYSTEM 3 (both If SYSTEM 2 and 3 never stop...
  • Page 62: Figure 8-4. Ubox Status Lights -- Ubox Is Running

    8 USB devices (by using multiple compound USB devices), or the UBox is having problems communicating with the device. Please check the UBox's USB device compatibility on the Lantronix web site or contact Lantronix Tech Support. UBox User Guide...
  • Page 63: A: Configuring The Windows Xp Firewall

    A: Configuring the Windows XP Firewall The following instructions detail how to configure Window XP's built-in firewall for use with the Lantronix UBox. While these instructions are specific for this software, you can apply the basic idea of these instructions to configuring other firewalls.
  • Page 64: Step 2 - Access Your Firewall Software (Windows Xp And Xp Service Pack 1 Only)

    66. To obtain your UDP and TCP port numbers: The Lantronix UBox defaults to using UDP port 10010 and TCP/IP port 10010. If you have not changed these settings, we will use these port numbers when we configure your firewall. If you have changed the UBox's UDP and/or TCP port numbers, use that number instead of 10010.
  • Page 65: Figure 8-6. Local Area Connection Properties – Advanced Tab

    A:Configuring the Windows XP Firewall Dynamic addresses can change at any moment, making it harder for firewalls to keep track of. If you need to use a firewall, we suggest that you configure your UBox to use a static IP address. Also, if your firewall is currently on, you will not be able to see the UBox.
  • Page 66: Step 3A - Add Settings To The Firewall To Allow Communication With The Ubox

    A:Configuring the Windows XP Firewall 4. Click the Advanced tab, and then click the Settings button. The Advanced Settings window opens Figure 8-7. Advanced Settings Window Step 3a - Add Settings to the Firewall to Allow Communication with the UBox To add your UDP Port to the firewall: 1.
  • Page 67: Figure 8-9. Service Settings – Adding A Tcp

    1. Click the OK buttons on the remaining windows to finish up. Your firewall is now configured to allow access to the Lantronix UBox. If you have multiple computers, please repeat these steps for every computer that will access the UBox.
  • Page 68: Step 3B - Access And Configure Your Firewall Software (Windows Xp Service Pack 2 Only)

    A:Configuring the Windows XP Firewall Step 3b - Access and Configure Your Firewall Software (Windows XP Service Pack 2 Only) To access your firewall software: 1. From the Start menu, click Control Panel. The Control Panel window opens. 2. Double-click Windows Firewall. The Windows Firewall window opens. (If you do not see Windows Firewall, click Switch to Classic View on the side panel.) Figure 8-10.
  • Page 69: Figure 8-11. Exceptions Tab

    1. On the Exceptions tab, click the Add Port button. The Add a Port window displays. Figure 8-12. Add a Port Window - UDP 2. In the Name field, enter something descriptive like “Lantronix UBox UDP.” 3. In the Port number field, type 10010. UBox User Guide...
  • Page 70: Figure 8-13. Add A Port Window - Tcp

    To close the remaining windows: 1. Click the OK buttons on the remaining windows. Your firewall is now configured to allow access to the Lantronix UBox. If you have multiple computers, please repeat these steps for every computer that will access the UBox.
  • Page 71: B: Compliance - Ubox 4100

    B: Compliance – UBox 4100 CE Mark Declaration of Conformity (According to EN 45014) Manufacturer's Name and Address Lantronix 15353 Barranca Parkway Irvine, CA 92618 USA (949) 453-3990 Declares that the product: Product Name: UBox USB Device Server Model Numbers: UBox 4100...
  • Page 72: Australia/New Zealand

    This device complies with AS/NZS 3548 Class B limits for the operation of Information Technology Equipment. Disclaimer and Supplementary Information The Lantronix UBox USB Server, Model UBox 4100, complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 73 B:Compliance – UBox 4100 RoHS Notice All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous substances and elements: • • • Lead (Pb) Mercury (Hg) Polybrominated biphenyls (PBB) • • • Cadmium (Cd)
  • Page 74: C: Compliance - Ubox 2100

    C: Compliance – UBox 2100 Declaration of Conformity Manufacturer's Name and Address Lantronix 15353 Barranca Parkway Irvine, CA 92618 USA (949) 453-3990 Declares that the product: Product Name: UBox USB Device Server Model Numbers: UBox 2100 Conforms to the following standards or other normative documents:...
  • Page 75: Disclaimer And Supplementary Information

    Disclaimer and Supplementary Information United States The Lantronix UBox USB Server, Model UBox 2100, complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 76 C:Compliance – UBox 2100 RoHS Notice All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous substances and elements: • • • Lead (Pb) Mercury (Hg) Polybrominated biphenyls (PBB) • • • Cadmium (Cd)
  • Page 77: D: Lantronix Software License Agreement

    Agreement constitutes a waiver of Lantronix’s rights under any copyright law. 2. Grant of License. Lantronix grants to you the right to use this copy of the software ("Software") on one or more computers provided that the Software is only used with the Lantronix UBox 4100 or UBox 2100 hardware.
  • Page 78 6. LIMITATION OF LIABILITY. Lantronix's entire liability and your sole remedy under this License Agreement is, at Lantronix's option, either: a) the return of payment as evidenced by a copy of your purchase receipt; or b) the replacement of the media not meeting Lantronix's Limited Warranty.
  • Page 79: E: Lantronix Warranty

    If the product is not under warranty, the customer may have Lantronix repair the unit on a fee basis or return it. No services are handled at the customer's site under this warranty. This warranty is voided if the customer uses the product in an unauthorized or improper way, or in an environment for which it was not designed.

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