Contacting Epson Support - Epson GT-1500 User Manual

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Contacting Epson Support

Before Contacting Epson
Help for Users in North America
Help for Users in Latin America
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information
in your product documentation, contact Epson support services for assistance.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(The serial number label is usually on the back of the product.)
Product model
Product software version
(Click About, Version Info, or similar button in the product software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you normally use with your product
Help for Users in North America
Epson provides the technical support services listed below.
Internet Support
Visit Epson's support website at
product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
Dial: (562) 276 4382 (U.S.), or (905) 709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and
7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Before you call Epson for support, please have the following information ready:
Product name
Product serial number
Proof of purchase (such as a store receipt) and date of purchase
http://epson.com/support (US) or http://epson.ca/support
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(Canada) and select your