Page 1 RB6741-Z Touchscreen Security System FastFind Links Introduction Installing the Security System Installation Manual Maintaining the Touchscreen Technician Operations Troubleshooting...
Page 2 Copyright © 2013 SMC Networks All Rights Reserved Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of third parties which may result from its use.
Page 3: Table Of Contents
Testing the Alarm Functionality of the Security System ........... 60 Setting and Validating the Security Information ............63 Mounting the Sensors ....................66 Configuring the Touchscreen ................... 67 Activating the Subscriber Portal ................70 RB6741-Z Touchscreen Security System Installation Manual...
Page 4 Managing Cross-Zone Associations ..............107 Creating a Cross-Zone Association ..............107 Deleting a Cross-Zone Association ..............109 Managing Sirens ....................110 Modifying Sirens ....................110 Adding Sirens ....................111 Removing Sirens....................113 Managing Cameras ....................114 RB6741-Z Touchscreen Security System Installation Manual...
Page 5 General Troubleshooting ..................169 Camera Troubleshooting ..................169 Firmware Troubleshooting ..................170 Appendix A - General Concepts of the Security System ......... 171 Arming and Exiting a Premises ................171 Disarming and Entering a Premises ............... 171 RB6741-Z Touchscreen Security System Installation Manual...
Page 6 Changing the Batteries in the Key Fob ..............189 Resetting the Key Fob to Factory Default .............. 189 Appendix F - Installer Quick Reference ............. 191 Appendix G - Emergency and Evacuation Plans ..........193 System Limitations ....................193 Index ........................195 RB6741-Z Touchscreen Security System Installation Manual...
Page 7: Preface
Preface Congratulations on your purchase of the RB6741-Z Security, Monitoring, and Automation system. This installation manual contains all the information you need to install and configure the security system. By reading this document, you learn how to: Install the security system ...
Page 8: Document Organization
Appendix E - describes key fob installation instructions.  Appendix F - contains installer quick-reference information.  Appendix G - contains information about emergency and evacuation plans.  Changes to this Revision Version 1.0 Initial Release viii RB6741-Z Touchscreen Security System Installation Manual...
Page 9: Document Conventions
Indicates optional values. brackets { } braces Indicates required or expected values. | vertical bar Indicates that you have a choice between two or more options or arguments. Safety Requirements Observe the following safety requirements. RB6741-Z Touchscreen Security System Installation Manual...
Page 10: Risk Of Explosion
If you use an Ethernet cable to connect the Touchscreen to the security router, ensure  the router has sufficient surge protection. Ensure proper ventilation. Position the Touchscreen so that the air ventilation holes on  the unit are not blocked. RB6741-Z Touchscreen Security System Installation Manual...
Page 11: Compliance
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. RB6741-Z Touchscreen Security System Installation Manual...
Page 12 20 centimètres de distance de séparation entre l’écran tactile et le corps de l’utilisateur doit être maintenue en tout temps pour assurer la conformité avec les exigences de la Industrie Canada, l’ exposition. RB6741-Z Touchscreen Security System Installation Manual...
Page 13 AN ALARM SYSTEM IS NOT A SUBSTITUTE FOR INSURANCE. Conditions Resulting In False Alarms Any installation of the RB6741-Z not in accordance to this manual may result in the occurrence of false alarms. Conditions Resulting In Impaired Operation Any installation of the RB6741-Z not in accordance to the National Electric Code (NFPA70) may result in improper operation as described in this manual.
Page 14: Introduction
1 Introduction Before you install the RB6741-Z security system, become familiar with the components, review the system requirements, and familiarize yourself with the installation steps. The topics covered in this chapter are: Overview (page 15)  Recommended Tools for Installation (page 16) ...
Page 15: Overview
Internet. The customer can choose to expose his retail router to the Internet through the DMZ of the security network router/gateway, as described in the RB6741-Z Touchscreen Security System User Manual.
Page 16: Recommended Tools For Installation
Drop cloth for work area Pocket level Six-foot ladder Multi-purpose scissors Compressed air and soft-bristled Flashlight Assorted screwdrivers Shoe Covers Equipment for testing glass break sensor Ethernet cable(s) of sufficient length Aerosol smoke tester RB6741-Z Touchscreen Security System Installation Manual...
Page 17: Installing The Security System
Testing the Alarm Functionality of the Security System (page 60)  Setting and Validating the Security Information (page 63)  Mounting the Sensors (page 66)  Configuring the Touchscreen (page 67)  Activating the Subscriber Portal (page 70)  RB6741-Z Touchscreen Security System Installation Manual...
Page 18: Setting Up The Router Or Gateway
Touchscreen and the router. Installing the Touchscreen Note: The RB6741-Z is not intended to be used as a mobile device. The unit should be mounted on a desk or wall for proper operation. To install the Touchscreen: Remove the Touchscreen from its packaging.
Page 19 Detach the batter cover. A P1 Phillips screwdriver can be used remove or add a screw to the battery cover of the Touchscreen. The RB6741-Z comes with a battery for power back up. Locate this Lithium polymer battery in the packaging of the Touchscreen.
Page 20 The Home , Menu , Back , and Emergency LEDs are lit when the Touchscreen has A/C power. After a few seconds, the Installation Welcome screen appears on the Touchscreen. RB6741-Z Touchscreen Security System Installation Manual...
Page 21: Confirming The Touchscreen Configuration Information
Cellular Server IP  Deployment to which the Touchscreen, based on CPE ID, is applied in Inventory (only  if your system uses deployments). On the Touchscreen, touch System Information. The System Information screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 22: Activating The System
Touch Next. The Connectivity Setup screen shows the type of Internet routers and cable gateways to which the Touchscreen can connect. The appearance of routers and gateways on the screen may vary. RB6741-Z Touchscreen Security System Installation Manual...
Page 23 Connectivity” on page 24. Ethernet  Touchscreen connects to the router/gateway using an  Ethernet cable. If you select this option, follow the procedures described in “Configuring for Cabled Touch Screen-to-Router Connectivity” on page 26. RB6741-Z Touchscreen Security System Installation Manual...
Page 24: Configuring For Wireless Touchscreen Connectivity
The following procedure described how to configure the Touchscreen for wireless connectivity, as shown in Figure 2-2. Figure 2-2. Example of Wireless Touchscreen Connectivity Touch Wi-Fi and then touch Next. The Router Connection Checklist appears. Follow the instructions on the Router Connection Checklist screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 25 (usually located at the back of the device). Touch the MAC address for the appropriate router. Touch Next. The Configuring and Securing the Router screen appears as the Touchscreen connects to the router/modem, Broadband servers, and Cellular connectivity servers. RB6741-Z Touchscreen Security System Installation Manual...
Page 26: Configuring For Cabled Touch Screen-To-Router Connectivity
Figure 2-3. Figure 2-3. Activation: Initial Router Configuration, Ethernet Router-to-Touchscreen Touch Ethernet with Router and then touch Next. The Ethernet Connection Checklist appears. Follow the instructions on the Connection Checklist screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 27 Settings widget and touch Advanced Settings > Connectivity > Test Connectivity. The Wi-Fi and Cellular Signal Strength screen appears. If the router is connected to the Touchscreen by Ethernet, Wi-Fi is not tested. RB6741-Z Touchscreen Security System Installation Manual...
Page 28 The Activate With Server page is displayed afterward. If an upgrade is not available or after the upgrade is installed, touch Next. The Enter Activation Code key pad appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 29 Customer’s account is paired with another Touchscreen device.  Touchscreen device is not paired with another account (RMA device).  Touchscreen is added to inventory.  Touchscreen CPE ID is assigned to the same deployment as the customer  account. RB6741-Z Touchscreen Security System Installation Manual...
Page 30 The panel interface is ready to be paired if the panel is:  – In the default state. – In Search Mode (LED blinks three times every five seconds). – Not currently paired with another Touchscreen. RB6741-Z Touchscreen Security System Installation Manual...
Page 31 If ALL available installed Takeover Boards are not found, touch Done to return to the Technician Settings menu without adding. RB6741-Z Touchscreen Security System Installation Manual...
Page 32 Otherwise, tap Next to configure the next sensor. Continue until all the sensors have been configured. If you need to change the settings of a sensor, see “Managing Sensors and Zones” on page 96. RB6741-Z Touchscreen Security System Installation Manual...
Page 33: Adding Sensors To The Security System
OpenHome Converge system. This is essential so that it can receive the necessary changes to communicate with the Touchscreen. Touch Wireless Sensors. The Locating Wireless Sensors screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 34 Fault each found sensor to pair it to the Touchscreen. For door/window sensors, for example, separate the magnet and reed switch. Determine that the Touchscreen has found all the sensors. RB6741-Z Touchscreen Security System Installation Manual...
Page 35 Touch Next. The Configure Wireless Sensors screen shows icons of the sensors that were found and paired. Touch each sensor icon to configure the corresponding device. The Add Sensor/Zone Modify screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 36 Done to save your changes. As each sensor is configured, the circle in the top-right of the icon changes from When all sensors are configured properly, touch Next in the Configure Wireless Sensors screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 37 There is never an alarm when this security zone is tripped, but an Door/window sensor event is recorded in the history and the Touchscreen makes a Motion detector configured sound. Glass break detector 24-Hour Fire Generates an immediate fire alarm if triggered. Smoke alarm RB6741-Z Touchscreen Security System Installation Manual...
Page 38: Adding Takeover Boards To The Security System
 Green = transmit from panel to key pad  Red = A/C power from the panel to the  key pad Black = A/C power from the panel to the  key pad RB6741-Z Touchscreen Security System Installation Manual...
Page 39  In Search Mode (LED blinks 3 times every 5 seconds).  Not currently paired with another Touchscreen.  Touch Panel Interfaces on the Touchscreen. Touch Next. The Locating Panel Interface Boards screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 40 Configure the sensor (for more information about each option, see Table 2-2 on page 37). Touch Next to configure the next sensor. Continue until all the sensors are configured. If you need to change the settings of a sensor, see “Managing Sensors and Zones” on page 96. RB6741-Z Touchscreen Security System Installation Manual...
Page 41: Adding Cameras To The Security System
OpenHome Converge system, so it can receive the necessary changes to communicate with the Touchscreen. From the Settings menu, select the Install Zones and Home Devices screen, and then touch Cameras. The Add Camera – Network Test screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 42 Connect the other Ethernet connector of the iCam Y-connector to an open port in the security network router. Connect the iCam’s A/C power cable to the iCam Y-connector and plug it into a home power outlet. RB6741-Z Touchscreen Security System Installation Manual...
Page 43 Touch Accept to pair the camera with the Touchscreen. After the system finishes, the Configuring Camera field is marked Done. During the Configuring Camera step, the system upgrades the camera firmware if needed. This can take up to 15 minutes. RB6741-Z Touchscreen Security System Installation Manual...
Page 44 When a camera is assigned to a zone, it takes a series of pictures when an alarm is tripped at that zone. A camera can be assigned to zones for door/window sensors, motion detectors, glass break detectors, and smoke detectors. RB6741-Z Touchscreen Security System Installation Manual...
Page 45 Touch Next to return to the Adjust Camera Video Quality screen. Touch the appropriate video quality based on the measured speed, and tap Next. 10. Touch Next. The Camera Wi-Fi Connection Test screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 46 Done. 16. If you are finished configuring devices, touch Next to go to “Testing the Alarm Functionality of the Security System” on page 60. For troubleshooting information, see “Camera Troubleshooting” on page 169. RB6741-Z Touchscreen Security System Installation Manual...
Page 47 This camera is associated with the selected zone. It will take a series of pictures automatically when <Security zone name> the zone trips an alarm, whether or not the alarm is ultimately sent to the central-monitoring station. RB6741-Z Touchscreen Security System Installation Manual...
Page 48: Adding Lighting Devices To The Security System
From the Install Zones and Home Devices screen, touch Lights. When the Locating Devices screen appears, touch Next to search for key fobs to add. Plug the lighting device into a wall socket and secure with a screw. RB6741-Z Touchscreen Security System Installation Manual...
Page 49 Next. The Install Zones and Home Devices screen appears, with the Lights marked Done. If you are finished configuring devices, touch Next to go to “Testing the Alarm Functionality of the Security System” on page 60. RB6741-Z Touchscreen Security System Installation Manual...
Page 50: Adding A Thermostat To The Security System
Remove the cover at the top of the thermostat device. A circuit board appears with a black Reset button on the left side. Press the Reset button. The device is reset to factory default. Press the Menu button twice. RB6741-Z Touchscreen Security System Installation Manual...
Page 51 Next. The Install Zones and Home Devices screen appears, with the Thermostats marked Done. If you are finished configuring devices, touch Next to go to “Testing the Alarm Functionality of the Security System” on page 60. RB6741-Z Touchscreen Security System Installation Manual...
Page 52: Adding Key Fobs To The Security System
When a key fob is found, a darkened icon is displayed for it. Press the star button to pair the found key fob. The key fob is paired with the Touchscreen and the icon is un-grayed. RB6741-Z Touchscreen Security System Installation Manual...
Page 53 Fobs screen appears. Touch each key fob icon to configure the name that is used for it in the Touchscreen and Subscriber Portal. When the keyboard screen appears, enter a name for the key fob. RB6741-Z Touchscreen Security System Installation Manual...
Page 54: Adding Key Pads To The Security System
OpenHome Converge system, so it can receive the necessary changes to communicate with the Touchscreen. From the Install Zones and Home Devices screen, touch Key Pads. RB6741-Z Touchscreen Security System Installation Manual...
Page 55 When all key pads are found and paired, touch Done. The Wireless Key Pads Located screen shows the number of key pads found and paired. Touch Next. The Configure Wireless Key Pads screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 56 Next. The Install Zones and Home Devices screen appears, with the Key Pads marked Done. If you are finished configuring devices, touch Next to go to “Adding Sirens to the Security System” on the next page. RB6741-Z Touchscreen Security System Installation Manual...
Page 57: Adding Sirens To The Security System
OpenHome Converge system. This is essential so that it can receive the necessary changes to communicate with the Touchscreen. Touch Sirens. The Locating Sirens Screen is displayed. RB6741-Z Touchscreen Security System Installation Manual...
Page 58 Fault each found siren to pair it to the Touchscreen. The siren is paired with the Touchscreen and the icon shows a checkmark. Determine that all the sirens have been located by the Touchscreen. RB6741-Z Touchscreen Security System Installation Manual...
Page 59 Key pads – see “Adding Key Pads to the Security System” on page 54.  After all the devices are configured, or to configure the devices later, touch Next to go to Testing the Alarm Functionality of the Security System. RB6741-Z Touchscreen Security System Installation Manual...
Page 60: Testing The Alarm Functionality Of The Security System
Call the provided phone number and give the confirmation information to the representative. After you confirm the test alarm was sent successfully, touch Next. The Alarm Test Checklist appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 61 System Armed. Touch Next. The Alarm Test screen appears. Fault each alarm in turn. The Touchscreen shows that each sensor communicated an event to the Touchscreen and started an alarm. RB6741-Z Touchscreen Security System Installation Manual...
Page 62 11. Contact the central-monitoring station. If it received all the generated alarms, touch Next. To test alarms after the installation is complete, see “Testing Your Alarms After Activation” on page 85. RB6741-Z Touchscreen Security System Installation Manual...
Page 63: Setting And Validating The Security Information
From the Set Master Code screen, touch Next. A keypad appears. Enter a 4-digit code two times and touch Done. The Getting Account Information From Server screen appears. Touch Next. The Validate Account Information screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 64 Show the customer the secret word displayed on the screen. Explain that this is the word the customer provides to the central-monitoring station when it calls to verify whether an alarm is false. Touch the Secret Word field. A keyboard screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 65 Installing the Security System Have the customer enter a new secret word and touch Done. The Set Security Secret Word screen reappears. 10. Touch Next. The Activation Complete screen appears. 11. Touch Reboot Touchscreen. The Touchscreen reboots. RB6741-Z Touchscreen Security System Installation Manual...
Page 66: Mounting The Sensors
However, the distance can be limited occasionally by the materials from the walls, electrical interference, and other conditions. To ensure a strong signal from each sensor, test each sensor as described in “Viewing Sensor Details and Diagnostic Information” on page 101. RB6741-Z Touchscreen Security System Installation Manual...
Page 67: Configuring The Touchscreen
Thermostats” on page 123). Technicians can also perform the following general activities that are also available to the customer, which are described in the RB6741-Z Touchscreen Security System User Manual. Manage the way sensors are listed in Touchscreen reports and tools ...
Page 68 IP/MAC addresses to factory default. system Touchscreen – up to six (see “Adding a Camera to the Security System” on page 115). Replace a camera Swap the current camera with another one (see “Replacing Cameras” on page 120). RB6741-Z Touchscreen Security System Installation Manual...
Page 69 Remove a thermostat from your system (see page 128). Add a thermostat Pair a new thermostat to your system (see page 124). Modify a thermostat Change the name identifying each key pad in the Touchscreen and the Subscriber Portal. RB6741-Z Touchscreen Security System Installation Manual...
Page 70: Activating The Subscriber Portal
5. Enter (two times) a username and a password that the customer will use to access the Subscriber Portal and touch Next. The Subscriber Portal page appears. 6. Have the customer save the URL of the Subscriber Portal to the bookmarks in his browser. RB6741-Z Touchscreen Security System Installation Manual...
Page 71: Maintaining The Touchscreen
Configuring the Screensaver (page 75)  Configuring Tones and Volume Levels (page 76)  Cleaning the Touchscreen Screen (page 77)  Rebooting a Touchscreen (page 78)  Viewing Touchscreen Technical Specifications (page 78)  RB6741-Z Touchscreen Security System Installation Manual...
Page 72: Configuring Screen Brightness And Dimming
You can choose to have the screen dim to a set level after a period of inactivity (this can be used instead of a screensaver or along with a screen saver). See “Configuring the RB6741-Z Touchscreen Security System Installation Manual...
Page 73: Configuring Night Mode Dimming
(Night Mode). When a user touches the screen, it will brighten to its default brightness level. At the set time range, the screen will dim to its lowest setting. RB6741-Z Touchscreen Security System Installation Manual...
Page 74 No = Touchscreen will not dim during the configured time period. If it is configured to dim after a period of inactivity, that will still occur. Backlight off time Time that the screen automatically dims to level 1. Backlight on time Time the screen automatically brightens to default level. RB6741-Z Touchscreen Security System Installation Manual...
Page 75: Configuring The Screensaver
Clock Displays the current time in digital or analog. Blank Displays a blank screen Photos Displays a slideshow of photos from your Flickr account. RB6741-Z Touchscreen Security System Installation Manual...
Page 76: Configuring Tones And Volume Levels
Tap a field to display a menu of sounds to play when a zone is faulted or cleared. Tap Silence to have the Touchscreen never play a tone when the associated security zone is faulted. RB6741-Z Touchscreen Security System Installation Manual...
Page 77: Cleaning The Touchscreen Screen
Tap Clean Screen to display the Cleaning screen for 30 seconds. You have 30 seconds to clean the Touchscreen without fear of pressing buttons. At the end of 30 seconds, you can choose to finish or extend the time to continue cleaning. RB6741-Z Touchscreen Security System Installation Manual...
Page 78: Rebooting A Touchscreen
Ethernet IP Address Internet Protocol address assigned to your Touchscreen by your Internet Service Provider’s modem to communicate with it directly (not wirelessly). Note: This value might change if you reset your modem to factory defaults. RB6741-Z Touchscreen Security System Installation Manual...
Page 79: Replacement Parts
To replace the battery: Remove the AC adapter cable from the round D/C input port on the back of the Touchscreen, and then gain access to the Touchscreen back panel. Remove the wall-mount bracket/stand from the Touchscreen. RB6741-Z Touchscreen Security System Installation Manual...
Page 80 Align and connect the pins on the new battery to the battery connector so that the wire order is (left-to-right) black, yellow, and red. Then place the new Touchscreen battery into the carrier of the Touchscreen. RB6741-Z Touchscreen Security System Installation Manual...
Page 81 D/C input port on the back of the Touchscreen. Re-attach the wall-mount bracket/stand to the Touchscreen and fasten the screw back in. Insert the A/C adapter into the bracket. Dispose of the old battery in accordance with local ordinances and regulations. RB6741-Z Touchscreen Security System Installation Manual...
Page 82: Technician Operations
Managing Key Fobs (page 136)  Managing Key Pads (page 143)  Managing Takeover Boards (page 149)  Managing Wi-Fi Repeaters (page 155)  Replacing a Touchscreen (page 157)  Swapping the Security Network Router (page 164)  RB6741-Z Touchscreen Security System Installation Manual...
Page 83: Getting Started
From the Home screen, touch the Settings widget. A keypad appears. Enter the Installer’s keypad code (not the customer’s Master keypad code). A keyboard screen appears. Enter your Technician Code and touch Done. The Installer Settings menu appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 84 Manage Takeover Boards (see page 38)  Perform the RMA procedure (see page 149)  Reset your management router (refer to the RB6741-Z Touchscreen Security System  User Manual) Allow or block an unmanaged router passing through the iControl DMZ (refer to the ...
Page 85: Testing Your Alarms After Activation
If the Enabled button is already displayed, touch Enabled to choose to have your test alarms NOT sent to central monitoring. If you enable Send Test Alarm Messages, contact your central-monitoring station and tell them you are testing your system. RB6741-Z Touchscreen Security System Installation Manual...
Page 86 10 seconds long. Motion sensors are turned off (not tripping alarms, but recording events) until an Entry/Exit security zone is faulted. The Arm button changes to a System Armed notice. Touch Next. The Alarm Test screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 87 11. Touch Next. The Review Alarms screen shows a history of the zones in your system. 12. Review the zone event history. 13. Be sure you received any configured alerts via email or SMS. RB6741-Z Touchscreen Security System Installation Manual...
Page 88: Configuring Entry/Exit Delay Periods
The system will arm in Arm Stay state. There is an audible beeping during the Exit Delay (once per second) that speeds up during the last 10 seconds of the Exit Delay (twice per second). The Entry/Exit Delay periods are configurable by an installer. RB6741-Z Touchscreen Security System Installation Manual...
Page 89 Touch the right- or left-pointing arrows to increase or decrease the Entry Delay and Exit Delay periods by increments of 5 seconds. The Entry/Exit Delay periods cannot be less than 30 seconds. In most cases, these periods should not exceed 60 seconds. RB6741-Z Touchscreen Security System Installation Manual...
Page 90: Configuring The Alarm Transmission Delay
The Alarm Transmission Delay screen appears. Touch the right- and left-pointing arrows to increase and decrease the Alarm Transmission Delay period. The Alarm Transmission Delay period cannot be less than 15 seconds or exceed 45 seconds. RB6741-Z Touchscreen Security System Installation Manual...
Page 91: Configuring The Swinger Shutdown Feature
Touch the right- or left-pointing arrows to increase or decrease the number of swinger shutdown trips (Maximum Trips). The number of trips cannot be less than 1 or exceed 6. Touch Swinger Shutdown Enabled to disable this feature or Swinger Shutdown Disabled to enable this feature. RB6741-Z Touchscreen Security System Installation Manual...
Page 92: Resetting The Touchscreen To Factory Defaults
Touch Reset to Factory Defaults. The Key pad screen appears. Enter the installer keypad code. The keyboard screen appears. Enter the PREMISE PASSPHRASE for the current account. The device resets and the Installation screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 93: Checking For New Firmware Updates For The Touchscreen
Touchscreen checks for newer firmware updates that are available to be installed on the device’s hardware version. If a newer firmware version is available for the current device’s hardware version, an Upgrade Firmware button appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 94: Installing A Firmware Upgrade From A Usb Drive
4. Touch Upgrade. The Firmware Update process starts. After the firmware is updated, the Touchscreen reboots. After rebooting, the confirmation dialog appears again. 5. Touch Cancel and remove the USB drive. RB6741-Z Touchscreen Security System Installation Manual...
Page 95: Enabling Fire Alarm Verification
From the Installer Settings menu, touch Sensors & Zones > Fire Alarm Settings. The Fire Alarm Settings screen appears. Touch Enable to turn on Fire Alarm Verification. Touch Disabled to turn off Fire Alarm Verification. RB6741-Z Touchscreen Security System Installation Manual...
Page 96: Managing Sensors And Zones
 These operations are performed from the Installer Settings menu (see “Getting Started” on page 83). The RB6741-Z Touchscreen Security System User Manual contains instructions for changing the order that zones appear in the Touchscreen. After a sensor or peripheral has been paired to a Touchscreen, it MUST be deleted from that Touchscreen before it can be paired to a different Touchscreen.
Page 97: Modifying Details For A Sensor Or Zone
A series of icons appear that represent each installed sensor being monitored by the security system. Touch the icon for the sensor that you want to modify. The Edit Sensors/Zone—Modify Zone Settings wizard appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 98: Adding A Sensor
Available sensors meet the following requirements: Defaulted  Not currently paired with another Touchscreen device. (To unpair a sensor from the  current Touchscreen, delete it, as described on page 88.) Currently in Search mode.  RB6741-Z Touchscreen Security System Installation Manual...
Page 99 Touch each sensor icon to configure it. The details that are available for configuration vary, based on the type of sensor being configured. See Table 2-2 on page 37. To modify a text field such as the Zone Label, touch the field to display a keyboard. RB6741-Z Touchscreen Security System Installation Manual...
Page 100: Deleting A Sensor
Done. An icon for each monitored sensor appears. Touch the sensor icon to delete its sensors. The following confirmation appears: Deleting a zone cannot be undone. Are you sure you want to delete the <zone name> zone? RB6741-Z Touchscreen Security System Installation Manual...
Page 101: Viewing Sensor Details And Diagnostic Information
To view details and diagnostic information about a sensor: From the Installer Settings menu, touch Sensors & Zones > Sensor Diagnostics. An icon for each monitored sensor appears. Touch the sensor icon to view its diagnostics. Details about the sensor appear. RB6741-Z Touchscreen Security System Installation Manual...
Page 102: Resetting Sensors To Factory Default Settings
Force-Defaulting a Door/Window Sensor To force-default a door/window sensor: Find the locking mechanism on the bottom of the SMCDW02-Z. Holding the SMCDW02-Z in one hand, carefully insert the tip of a screwdriver into the locking mechanism. RB6741-Z Touchscreen Security System Installation Manual...
Page 103 While pressing and holding the tamper switch, insert the battery into the SMCDW02- Z, with the positive (+) end oriented towards the tamper switch. The front panel LED goes ON. After 1 second, release the tamper switch. The LED blinks green. Replace the SMCDW02-Z back plate. RB6741-Z Touchscreen Security System Installation Manual...
Page 104: Force-Defaulting A Glass Break Detector
While pressing and holding the tamper switch, insert the battery into the glass break detector. The front panel LED goes ON. After 1 second, release the tamper switch. The LED blinks green. Replace the glass break detector cover. RB6741-Z Touchscreen Security System Installation Manual...
Page 105: Force-Defaulting A Motion Detector
The front panel LED goes ON. After 1 second, release the tamper switch. The LED blinks green. Replace the front cover and all the batteries to the motion detector. Replace the back cover. RB6741-Z Touchscreen Security System Installation Manual...
Page 106: Force-Defaulting A Smoke Detector
While pressing and holding the tamper switch, insert a single battery into the smoke detector. The LED goes ON. After 1 second, release the tamper switch. The LED blinks green. Replace the front cover. Replace all the batteries to the smoke detector. Replace the back cover. RB6741-Z Touchscreen Security System Installation Manual...
Page 107: Managing Cross-Zone Associations
In addition, an Entry Delay will not be started unless both zones are faulted. Creating a Cross-Zone Association To create a cross-zone association for two sensors: From the Installer Settings menu, touch Sensors & Zones > Cross Zone Association. RB6741-Z Touchscreen Security System Installation Manual...
Page 108 In the Cross Zone Timeout field, touch the arrows to set the number of seconds that the system will wait after one of the sensors is faulted to see whether the other sensor is faulted. Touch Save to create the cross-zone association. RB6741-Z Touchscreen Security System Installation Manual...
Page 109: Deleting A Cross-Zone Association
From the Installer Settings menu, touch Sensors & Zones > Cross Zone Association. The Cross Zone Associations screen lists each cross-zone association. Touch Delete next to a cross-zone association. The cross-zone association is removed. RB6741-Z Touchscreen Security System Installation Manual...
Page 110: Managing Sirens
Touchscreen and other locations. From the Installer Settings menu, tap Home Devices. The Home Devices menu is displayed. Touch SirensEdit Siren. The Settings screen shows icons for each installed siren. RB6741-Z Touchscreen Security System Installation Manual...
Page 111: Adding Sirens
Enter a new label for the siren. Touch Done. The Settings screen is displayed again. Adding Sirens To add a siren: From the Installer Settings menu, tap Home Devices. The Home Devices menu is displayed. RB6741-Z Touchscreen Security System Installation Manual...
Page 112 When all the sirens are found, tap Done. The system notes the number of devices that were found and paired. Touch Next. The Configure Sirens screen is displayed. Touch a siren to assign a label, as described on page 110. RB6741-Z Touchscreen Security System Installation Manual...
Page 113: Removing Sirens
Touch Sirens > Delete Siren. The Settings screen shows an icon for each connected siren. Touch the icon of the siren you want to remove. A confirmation is displayed. Touch Yes. RB6741-Z Touchscreen Security System Installation Manual...
Page 114: Managing Cameras
Delete a camera from the security system – see page 121.  Note: If you are reinstalling the same camera, delete it (see page 121) and then add it again (see page 115). For troubleshooting tips about cameras, see “Camera Troubleshooting” on page 169. RB6741-Z Touchscreen Security System Installation Manual...
Page 115: Adding A Camera To The Security System
Otherwise, the Hardware Setup screen appears (go to step 6). Touch Next to have the Touchscreen upload a file to the system servers to measure the time until it receives an acknowledgement. RB6741-Z Touchscreen Security System Installation Manual...
Page 116 The system finds the camera connected to the Touchscreen’s router with an Ethernet cable and displays its details. Touch Accept to pair the camera with the Touchscreen. After a few seconds the Configuring Camera field is marked Done. RB6741-Z Touchscreen Security System Installation Manual...
Page 117 The Adjust Camera Video Quality screen appears. To update the upload network speed, touch Run Speed Test. The Touchscreen uploads a file to the system servers to measure the time until it receives an acknowledgement. RB6741-Z Touchscreen Security System Installation Manual...
Page 118 Touchscreen wirelessly. 15. When the camera pairs wirelessly to the Touchscreen, touch Next. The Adjust Camera screen appears. 16. Point the camera as needed. 17. Touch Next. The camera has been added. RB6741-Z Touchscreen Security System Installation Manual...
Page 119: Modifying The Details Of A Camera
To modify the details of a camera: From the Installer Settings menu, touch Home Devices. Touch Cameras > Edit a Camera. The Edit a Camera screen shows a label and a captured image for each camera view. RB6741-Z Touchscreen Security System Installation Manual...
Page 120: Replacing Cameras
Perform a delete camera operation for the old camera (see “Deleting a Camera” on page 121). Reset the new camera to factory defaults (see “Resetting a Camera to the Factory Default” on page 121). RB6741-Z Touchscreen Security System Installation Manual...
Page 121: Deleting A Camera
Factory Default” on page 121 and connect an Ethernet cable to the camera. Resetting a Camera to the Factory Default Use a screwdriver, pen, or paper clip to press the default button on the lower side of the camera for 30 seconds. RB6741-Z Touchscreen Security System Installation Manual...
Page 122: Deleting A Camera
Touch the image for the installed camera. The following confirmation message appears: Are you sure you want to delete <Camera zone name>? Touch Yes. The camera image is removed from the Delete a Camera screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 123: Managing Thermostats
 Subscriber Portal – see page 127. Delete a thermostat from the security system – see page 128.  These operations are performed from the Installer Settings menu (see “Getting Started” on page 83). RB6741-Z Touchscreen Security System Installation Manual...
Page 124: Adding A Thermostat To The Security System
To add a thermostat to the security system, use the following procedure. Tip: When performing this operation, add the thermostats one at a time. From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 125 Technician Operations Touch Thermostat > Add Thermostat. The Locating Thermostat Devices screen appears. Touch Next. The Locating Thermostat Devices screen is displayed. RB6741-Z Touchscreen Security System Installation Manual...
Page 126 Touch Done. The system notes the number of devices that were found and paired. Touch Next. The Configure Thermostats screen shows all the paired thermostat devices. Touch a device to configure it. RB6741-Z Touchscreen Security System Installation Manual...
Page 127: Modifying The Details Of A Thermostat
To modify a thermostat in the environmental system: From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. Touch Thermostats > Edit Thermostat. The Configure Thermostats screen shows icons of each installed light. RB6741-Z Touchscreen Security System Installation Manual...
Page 128: Deleting A Thermostat
Touch the Thermostat Name field to display a keyboard screen to change the label of the device. Deleting a Thermostat To delete a thermostat: From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 129 Technician Operations Touch Thermostat > Delete Thermostat. The Settings screen shows an icon for each connected thermostat. Touch the icon of the thermostat you want to delete. A confirmation message appears. Touch Yes. RB6741-Z Touchscreen Security System Installation Manual...
Page 130: Managing Lights
Subscriber Portal – see page 133. Delete a lighting device from the security system – see page 135.  These operations are performed from the Installer Settings menu (see “Getting Started” on page 83). RB6741-Z Touchscreen Security System Installation Manual...
Page 131: Adding A Lighting Device To The Security System
Tip: When performing this operation, add the lights one at a time. From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. Touch Lighting > Add Lights. The Locating Lighting Devices screen appears. Touch Next. RB6741-Z Touchscreen Security System Installation Manual...
Page 132 Done. The system notes the number of devices that were found and paired. Touch Next. The Configure Lighting Devices screen appears. Touch a lighting device to configure it, as described under “Modifying the Details of a Lighting Device” on page 133. RB6741-Z Touchscreen Security System Installation Manual...
Page 133: Modifying The Details Of A Lighting Device
Touch Lights > Edit Light. The Configuring Lighting Details screen shows icons of each installed light. Touch the icon for a lighting device to modify it. The details of the selected lighting device appear. RB6741-Z Touchscreen Security System Installation Manual...
Page 134 Touch the Dimmable field to choose (Yes or No) to use the dimming features of the lighting device if available. Touch Next. The Configure Lighting Devices screen appears again. RB6741-Z Touchscreen Security System Installation Manual...
Page 135: Deleting A Lighting Device
Touch Light > Delete Lights. The Settings screen shows an icon for each connected lighting device. Touch the icon of the lighting device you want to delete. The confirmation message shown to the right appears: Touch Yes. RB6741-Z Touchscreen Security System Installation Manual...
Page 136: Managing Key Fobs
These operations are performed from the Installer Settings menu (see “Getting Started” on page 83). Adding a Key Fob To add a key fob to the security system: From the Installer Settings menu, touch Home Devices. RB6741-Z Touchscreen Security System Installation Manual...
Page 137 (defaulted and in Search mode). Default a key fob and place it in Search mode. When a key fob is found, a darkened icon appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 138: Changing The Name Of A Key Fob
Touch the key fob icon to configure the name that is used for it in the Touchscreen and Subscriber Portal. Changing the Name of a Key Fob To change the name of a key fob: RB6741-Z Touchscreen Security System Installation Manual...
Page 139 Touch Key Fobs > Edit Key Fob. The Settings screen displays a rectangular icon for each key fob currently added to the system. To modify the properties of the key fob, touch its icon. The Edit Keyfob screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 140 Enter a new name and touch Done to return to the Edit Keyfob screen. Touch Next to return to the Settings screen. To modify additional key fobs, repeat the previous steps; otherwise, touch Return to Menu to end this operation. RB6741-Z Touchscreen Security System Installation Manual...
Page 141: Resetting A Key Fob To Factory Default Settings
In the rare event that you need to reset a key fob to factory default that is not paired to a nearby Touchscreen, see page 189. Deleting a Key Fob To delete a key fob from the security system: From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 142 After deleting the key fob from the Touchscreen, press the button on the key fob to reset the device to default and to place it in Search mode, so it can be added to a Touchscreen again. RB6741-Z Touchscreen Security System Installation Manual...
Page 143: Managing Key Pads
These operations are performed from the Installer Settings menu (see “Getting Started” on page 83). Adding a Key Pad To add a key pad to the security system: From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 144 The key pad is paired with the Touchscreen and the icon shows a check mark. Touch Stop. The Wireless Key Pads Located screen shows the number of key pads found and paired. RB6741-Z Touchscreen Security System Installation Manual...
Page 145 Touchscreen and Subscriber Portal. A keyboard screen appears. Enter a name for the key pad and touch Done to return to the Configure Wireless Key Pads screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 146: Changing The Name Of A Key Pad
Settings screen displays a rectangular icon for each key pad currently added to the system. To modify the system label for the key pad, touch its icon to display a keyboard. Enter a new name and touch Done. RB6741-Z Touchscreen Security System Installation Manual...
Page 147: Resetting A Key Pad To Factory Default Settings
In the unlikely event you need to reset a key pad to factory default that is not paired to a nearby Touchscreen, see page 186. Deleting a Key Pad To delete a key pad from the security system: From the Installer Settings menu, touch Home Devices. The Home Devices screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 148 Touch Yes. The key pad icon is removed from the Delete a Key Pad screen. After deleting the key pad from the Touchscreen, press the button to reset the device to default and to place it in Search mode, so it can be added to a Touchscreen again. RB6741-Z Touchscreen Security System Installation Manual...
Page 149: Managing Takeover Boards
Adding a Takeover Board To add a Takeover Board to the security system: Before beginning this process, record the zone names assigned to each zone and their zone numbers. From the Installer Settings menu, touch Home Devices. RB6741-Z Touchscreen Security System Installation Manual...
Page 150 Touchscreen, they are located as a single sensor. A wired zone that contains five smoke detectors, for example, is managed by the Touchscreen as if the detectors are a single smoke detector. RB6741-Z Touchscreen Security System Installation Manual...
Page 151 Touch Done. The Touchscreen searches for zones connected to the panel system. This can take a few minutes. When all the zones are found, an icon for each appears on the Configure Panel Interface Sensors screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 152 Configure the sensor. For more information about each option, see Table 2-2 on page 37. 10. Touch Next to configure the next sensor. Continue until all the sensors have been configured. To change the settings of a sensor, see “Managing Sensors and Zones” on page 96. RB6741-Z Touchscreen Security System Installation Manual...
Page 153: Deleting A Takeover Board
Type the passphrase to access the Remove Panel Interface Boards and Zones screen. The Remove Panel Interface Boards and Zones screen is displayed. Touch Next. The confirmation message to the right appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 154 The zones that were previously connected to the Vista System are still connected. If  the PIM (or an upgraded one) is re-paired with the Touchscreen, it finds the zones just as it did before. RB6741-Z Touchscreen Security System Installation Manual...
Page 155: Managing Wi-Fi Repeaters
SSID as the security router. If the system cannot find the repeater, reset the repeater to its factory settings, then restart it. Tap Back, then try again when the status indicator on the repeater RB6741-Z Touchscreen Security System Installation Manual...
Page 156: Deleting A Security Wi-Fi Repeater
Repeater screen is displayed. Tap Next. The Touchscreen deletes the repeater from the security system. To add this router back to the security system, you must reset factory settings as directed by the repeater's documentation. RB6741-Z Touchscreen Security System Installation Manual...
Page 157: Replacing A Touchscreen
“Setting Up the Router” on page 18. Touch System Information. The System Information screen appears. If the current account has not been marked for RMA already, contact Customer Care and request that it be marked for RMA. RB6741-Z Touchscreen Security System Installation Manual...
Page 158 Change the Broadband Server IP, Cellular Server IP, and Cellular APN values by touching them to display a keyboard in the screen. Enter the new values and touch Done. After you set all the values, touch Next. The System Information screen appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 159 Ethernet with Router — connect to the  router/modem using an IEEE 802.3 Ethernet cable Touch the method for the Touchscreen to connect to the router/modem and touch Next. Follow the instructions on the Connection Checklist screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 160: For Wireless Connectivity
(usually located at the back of the device).Touch the MAC address for the appropriate router. Touch Next. The Configuring and Securing Router screen appears as the Touchscreen connects to the router/modem, the Broadband servers, and the Cellular connectivity servers. RB6741-Z Touchscreen Security System Installation Manual...
Page 161: For Wired Connectivity
Settings widget and touch Advanced Settings > Test Connectivity. The Wi-Fi and Cellular Signal Strength screen appears. If the router is connected to the Touchscreen by Ethernet, Wi-Fi is not tested. RB6741-Z Touchscreen Security System Installation Manual...
Page 162 If there is a problem with the connectivity to either server, contact Customer Care. When the connectivity test is successful for each, touch Next. The Touchscreen checks for a newer firmware version to install. RB6741-Z Touchscreen Security System Installation Manual...
Page 163 Note: To test the security connectivity of the Internet and cellular servers after activation, touch Advanced Settings > Connectivity > Test Connectivity from the Settings widget to display the Wi-Fi and Cellular Signal Strength screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 164: Swapping The Security Network Router
If installing the router in a non-standard installation, where the security network router is placed behind the service provider’s modem/router, place the router into the DMZ of the modem/router. From the Settings Menu, touch Advanced > Connectivity. Select Reset Router From Factory. The Connectivity menu appears. RB6741-Z Touchscreen Security System Installation Manual...
Page 165 Next. If you selected Router, the Router Connection Checklist appears. If you selected Ethernet with Router, the Ethernet Connection Checklist appears. 13. Follow the instructions on the Connection Checklist screen. RB6741-Z Touchscreen Security System Installation Manual...
Page 166 The items on this screen will vary based on your particular router. 16. Touch Reboot Touchscreen. 17. For Cabled Connectivity: Tap Next. The Ethernet Adapters  screen is displayed. The Touchscreen locates and secures the Ethernet adapter. RB6741-Z Touchscreen Security System Installation Manual...
Page 167 18. Wait a few minutes for the router/modem to reassign IP addresses. If the system cannot find the proper router, ensure it has been reset to factory default. The Reset Router From Factory Screen displays a Reboot Touchscreen button. RB6741-Z Touchscreen Security System Installation Manual...
Page 168: Troubleshooting
This chapter contains troubleshooting suggestions you can use in the unlikely event you encounter a problem with the security system. The topics covered in this chapter are: General Troubleshooting (page 169)  Camera Troubleshooting (page 169)  Firmware Troubleshooting (page 170)  RB6741-Z Touchscreen Security System Installation Manual...
Page 169: General Troubleshooting
Confirm good Wi-Fi connectivity. In the camera widget on the Touchscreen, an upgrade icon is displayed in place of the Camera image is replaced by an icon thumbnail image while a camera is upgraded. RB6741-Z Touchscreen Security System Installation Manual...
Page 170: Firmware Troubleshooting
Table 5-3. Firmware Troubleshooting Problem Cause/Resolution Firmware Update Failure Touchscreen reverts to the previous firmware build. Firmware Update Error Touchscreen reverts to the previous firmware build. System Upgrade in Progress Message Firmware update currently in progress. RB6741-Z Touchscreen Security System Installation Manual...
Page 171: Appendix A - General Concepts Of The Security System
When the system is disarmed from the Touchscreen, it beeps once. If it is disarmed from a key pad, the peripheral’s LED flashes green once and then stays green for two seconds. RB6741-Z Touchscreen Security System Installation Manual...
Page 172: The Duress Code
When she does this, she is granted full access to her Touchscreen, but a silent alarm is immediately sent to the central monitoring station and police are dispatched. The Duress Code is enabled and configured from the Manage Keypad Codes screen accessible from the Settings Widget. RB6741-Z Touchscreen Security System Installation Manual...
Page 173: Appendix B - Touchscreen Placement Options
Appendix B - Touchscreen Placement Options Note: The RB6741-Z is not intended to be used as a mobile device. The unit should be desk mounted or wall mounted for proper operation. The Touchscreen can be positioned on a flat surface or mounted to the wall. Wherever you...
Page 174 Touchscreen and then sliding the stand/wall mount off in a vertical direction. Use a P1 Phillips screwdriver to remove the screw from the battery cover of the Touchscreen, and detach the cover. RB6741-Z Touchscreen Security System Installation Manual...
Page 175 Touchscreen Placement Options The RB6741-Z comes with a battery for power back up. Align and connect the battery’s pins to the battery connector so that the wire order is (left-to-right) black, yellow, and red. Then place the Touchscreen battery into the carrier of the Touchscreen.
Page 176 Touchscreen Placement Options Re-attach the wall-mount bracket/stand to the Touchscreen and fasten the screw back in. Pull the stand out from the bracket. RB6741-Z Touchscreen Security System Installation Manual...
Page 177: Mounting The Touchscreen On The Wall Mount
Rather than placing the Touchscreen on a table, desk, or counter, you can use the wall mount to mount the device on the wall. To mount the Touchscreen on the wall: Insert the A/C adapter into the bracket. (Bracket for USA version only) RB6741-Z Touchscreen Security System Installation Manual...
Page 178 (not controlled by a light switch). Then drill a hole under the cut-out and work the A/C cable into the hole and out of the cut-out. Refer to the figure to the right. RB6741-Z Touchscreen Security System Installation Manual...
Page 179 Touchscreen to secure it in place. WARNING: Be sure the DC power input connector is inserted completely into the Touchscreen. When installed properly, the DC power input connector aligns and seats properly against the wall-mount bracket. RB6741-Z Touchscreen Security System Installation Manual...
Page 180: Appendix C - Sensor Placement Guidelines
In bathrooms (a slamming toilet seat will easily fault a glass break detector)  Motion Detectors When placing motion detectors, anticipate traffic patterns: The lanes of traffic most used by people in your home are also those most likely to be  used by intruders. RB6741-Z Touchscreen Security System Installation Manual...
Page 181: Smoke Detector Installation Recommendations
 basement. High on a wall or on a ceiling (because smoke rises).  If a smoke detector is placed on a ceiling, position at least 4 inches (12 cm) from the  wall. RB6741-Z Touchscreen Security System Installation Manual...
Page 182: Camera Installation Recommendations
 Camera Installation Recommendations Camera views are accessible to Touchscreen users and family members who log into the Subscriber Portal. When placing cameras consider whether what they will be monitoring and any privacy issues. RB6741-Z Touchscreen Security System Installation Manual...
Page 183: Appendix D - Key Pad Installation
Check the current system status (armed, disarmed, or “not ready”)  Arm the system in Arm Away mode or Arm Stay mode (for an  explanation about these arming modes, refer to the RB6741-Z Touchscreen Security System User Manual) Disarm the system ...
Page 184: Arming The System
Arm Stay mode (there are still people within the premises). For an explanation about this arming mode, refer to the RB6741-Z Touchscreen Security System User Manual. button turns red for 3 seconds to indicate that the Exit Delay has started (twice as long as the period configured for Arm Away—up to 120 seconds with no beeping from the...
Page 185: Mounting The Key Pad
Place the key pad on the wall where you want it located, then use a pen to mark the location of the four holes. Install four screws in the locations you marked on the wall. Do not screw them in all the way. RB6741-Z Touchscreen Security System Installation Manual...
Page 186: Changing Key Pad Batteries
1. Remove the batteries. 2. Press the 2 and 8 buttons and hold them as you insert a battery. The LED lights green. 3. Release the buttons immediately. 4. Replace the rest of the batteries. RB6741-Z Touchscreen Security System Installation Manual...
Page 187: Appendix E - Using The Key Fob
 Arm the system in Arm Away mode or Arm Stay mode (for an explanation about these  arming modes, refer to the RB6741-Z Touchscreen Security System User Manual) Disarm the system before entering the premises  Send a silent Panic alarm for police assistance ...
Page 188: Arming The System
Press the button for 1.5 seconds to arm the system in Arm Away mode (no one still in the premises). For an explanation about this arming mode, refer to the RB6741-Z Touchscreen Security System User Manual. The LED flashes red once to indicate that it has contacted the system then lights red for one second.
Page 189: Changing The Batteries In The Key Fob
To reset a key fob that has already been added to a Touchscreen and place it in Search mode, delete it as described on page 141. 1. Holding the key fob in one hand, carefully insert the tip of a flat-head screwdriver into the casing seam. RB6741-Z Touchscreen Security System Installation Manual...
Page 190 7. Insert the battery in the battery slot with the positive side away from the circuit board. The LED lights green. 8. Release the buttons immediately. 9. Press the button 10. Replace the circuit board and button pad in the key fob casing. RB6741-Z Touchscreen Security System Installation Manual...
Page 191: Appendix F - Installer Quick Reference
45 seconds Disarming During the Abort Window System disarmed by entering a valid keypad This feature is not configurable. code in the Touchscreen or a key pad. If invalid keypad code entered, alarm restarts. RB6741-Z Touchscreen Security System Installation Manual...
Page 192 57, or afterward as described under “Testing Your Alarms After Activation" on page 85. Communications Test the security system to ensure that it is in proper communication with central monitoring as described under “Adding Sirens to the Security System” on page 57. RB6741-Z Touchscreen Security System Installation Manual...
Page 193: Appendix G - Emergency And Evacuation Plans
Understand the difference between your keypad code and the Duress code.  Understand that you should never enter the premises if you hear an alarm. Call police  from a cell phone or a neighbor’s phone. RB6741-Z Touchscreen Security System Installation Manual...
Page 194 Call the fire department or police from a neighbor’s phone.  Practice your home evacuation plan.  Use the space on the following page to draw or write multiple escape plans for each member of the family. Escape Plans RB6741-Z Touchscreen Security System Installation Manual...
Page 195: Index
142, 190 Camera key pad, 148, 187 adding, 116 Touchscreen, 93 deleting, 122, 123 Deleting installation, 42 camera, 122, 123 installation and placement, 183 cross-zone associations, 110 modifying details, 120 key fob, 142, 148 RB6741-Z Touchscreen Security System Installation Manual...
Page 196 185 installation, 55 mounting, 186 reset to factory defaults, 148, 187 General concepts, 172 sending emergency police alarm, 185 General troubleshooting, 170 Glass break detectors, installation and placement, Lighting device deleting, 136 RB6741-Z Touchscreen Security System Installation Manual...
Page 197 Smoke detector installation and placement, 182 Specifications, viewing Touchscreen, 79 Subscriber Portal Rebooting the Touchscreen, 79 activating, 71 Replacing Swinger shutdown, 92 cameras, 121 System arming Touchscreen, 156, 158, 165 key fob, 189 Required tools, 17 RB6741-Z Touchscreen Security System Installation Manual...
Page 198 22 dimming, 73 Wall-mounting the Touchscreen, 178 dimming, 73 installing, 18 mounting on a wall, 178 night mode, 73 Zones night mode dimming, 74 managing, 97 positioning, 174 modifying, 98 rebooting, 79 RB6741-Z Touchscreen Security System Installation Manual...
Page 199 20 Mason Irvine, CA. 92618 U.S.A. http://www.smc.com Document number: RB6741-Z Touchscreen Security System Installation Manual Version 1.0...

SMC Networks RB6741-Z Installation Manual

Preface

1 Introduction

2 Installing the Security System

3 Maintaining the Touchscreen

4 Technician Operations

5 Troubleshooting

Appendix A - General Concepts of the Security System

Appendix B - Touchscreen Placement Options

Appendix C - Sensor Placement Guidelines

Appendix D - Key Pad Installation

Appendix E - Using the Key Fob

Appendix F - Installer Quick Reference

Appendix G - Emergency and Evacuation Plans

Index

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for SMC Networks RB6741-Z

Summary of Contents for SMC Networks RB6741-Z

Table of Contents