Page 1: User Guide
ThinkCentre User Guide Machine Types: 3280, 3281, 3291, 3292, 3293, 3294, 3296, 3297, 3298, 3305, 3309, 3311, 3312, 3313, 3314, 3315, 3316, 3318, 3320, 3322, 3324, 3325, 3326, 3327, 3329, 3341, and 3342...
Page 2 “Important safety information” on page v and Appendix A “Notices” on page 113. First Edition (May 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 3: Table Of Contents
Software overview ....Windows passwords ..Software provided by Lenovo ..Configuring the fingerprint reader ..
Page 4 USB problems ... . . Setting, changing, and deleting a password . Lenovo Solution Center ... Erasing lost or forgotten passwords (clearing Chapter 11.
Page 6 ThinkCentre User Guide...
Page 7: Important Safety Information
® Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkCentre Safety, Warranty, and Setup Guide and this ThinkCentre User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Power Cords And Power Adapters
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
Page 9: Plugs And Outlets
Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012...
Page 10: Operating Environment
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Page 11: Laser Compliance Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012...
Page 12 ThinkCentre User Guide...
Page 13: Chapter 1. Product Overview
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Page 14 • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Page 15 Input/Output (I/O) features • 9-pin serial port (optional) • Two Universal Serial Bus (USB) 3.0 connectors (USB ports 1 and 2) • Four USB 2.0 connectors (USB ports 3 to 6) • One Ethernet connector • One DisplayPort out connector •...
Page 16: Specifications
The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 17: Software Overview
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 18: Product Recovery
The ThinkVantage Password Manager program automatically captures and fills in authentication information for Windows applications and Web sites. Notes: If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
Page 19: Adobe Reader
Windows operating system. Note: If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Rescue and Recovery program manually before enabling its features.
Page 20: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations ThinkCentre User Guide...
Page 21: Using Your Computer In Monitor Mode
Integrated microphones Monitor/Computer mode switch Ambient light sensor Right Integrated camera indicator Speaker mute/unmute control (computer mode) Integrated camera with block shield Left Power switch Microphone mute/unmute control (computer mode) Hard disk drive activity indicator Exit On-Screen Display (OSD) menu Enter For more information about the front controls, see “Using your computer in monitor mode”...
Page 22: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 23 The card reader slot is for 11-in-1 card readers, supporting the following cards: • MultiMediaCard (MMC) • Reduced-Size MultiMediaCard (RS-MMC) • MultiMediaCard-mobile (MMC-mobile) • MultiMediaCard-plus (MMC-plus) • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card • Secure Digital eXtended-Capacity (SDXC) card •...
Page 24: Locating Components
Locating components This section shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 36. Figure 3. Component locations for models with the 20-inch display ThinkCentre User Guide...
Page 25 Frame stand (available on some models) Power supply assembly Internal speaker Computer cover Battery Rear PS/2 connectors and serial port assembly Heat sink Microprocessor fan Microprocessor Hard disk drive Memory module LCD bracket Heat sink and fan assembly for graphics processing LCD panel unit (GPU) (available in some models) Card reader (available in some models)
Page 26 Figure 4. Component locations for models with the 23-inch display ThinkCentre User Guide...
Page 27: Locating Parts On The System Board
Frame stand (available on some models) Bluetooth module (available in some models) Power supply assembly Computer cover Battery Internal speaker Heat sink Rear PS/2 connectors and serial port assembly Microprocessor Microprocessor fan Memory module Hard disk drive Heat sink and fan assembly for graphics processing Converter board unit (GPU) (available in some models) Card reader (available in some models)
Page 28 Microprocessor Mini PCI Express x1 card slot Battery Rear I/O assembly slot mSATA connector Volume control panel connector Touch panel control board connector (for touch PS/2 keyboard and mouse connector model only) Integrated camera connector Front control panel connector Light sensor connector Serial (COM2) connector Memory slots (2) SATA power connector...
Page 29: Adjusting The Frame Stand
Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortable position. Pull the stand open and adjust the position of the computer at an angle between 10° to 45° as shown in the following illustration.
Page 30: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
Page 31: Chapter 2. Using Your Computer
“Creating recovery media” on page 71. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
Page 32: Using The Blue Thinkvantage Button
“Fingerprint Software” on page 6. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.
Page 33: About Your Computer Audio
About your computer audio Your computer comes with two audio connectors: a stereo headphone connector and a microphone connector. The built-in digital audio controller enables you to record and play back sound and music, enjoy sound with multimedia applications, and work with speech-recognition software. Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop.
Page 34: Handling And Storing Cd And Dvd Media
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
Page 35: Using The Single-Touch And Multi-Touch Feature
Using the single-touch and multi-touch feature Note: The single-touch feature or multi-touch feature is available only on some models. Your computer might come with the single-touch feature or multi-touch feature depending on your model. If the single-touch feature or the multi-touch feature is available on your computer, you can tap the touch screen once with your finger to make a single click.
Page 36 2. Blow on the top left corner and top right corner to keep the touch sensors clean. Figure 8. Blowing the dust off the touch sensors ThinkCentre User Guide...
Page 37 3. Clean the inside edges of the monitor with a soft, dry brush, and then with a soft, dry, and lint-free cloth. Do not leave any scratch on the edges. Figure 9. Cleaning the inside edges of the monitor The following table shows the supported touch feature on each operating system edition. Table 2.
Page 38 ThinkCentre User Guide...
Page 39: Copyright Lenovo 2012
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 40: Glare And Lighting
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Page 41: Register Your Computer With Lenovo
Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Page 42 For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice ThinkCentre User Guide...
Page 43: Chapter 4. Security
Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2012...
Page 44: Attaching An Integrated Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 10.
Page 45: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 46 For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre User Guide...
Page 47: Chapter 5. Installing Or Replacing Hardware
Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 48: Removing And Reinstalling The Frame Stand
Removing and reinstalling the frame stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the frame stand. Note: The frame stand is available only in some models.
Page 49: Removing And Reinstalling The Frame Foot
CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
Page 50: Removing And Reinstalling The Handle Bar
To remove and reinstall the frame foot, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Page 51: Removing And Reinstalling The Rear I/O Assembly
3. Remove the computer cover. See “Removing the computer cover” on page 36. 4. Locate the handle bar. See “Locating components” on page 12. 5. Remove the two screws that secure the handle bar to the chassis, and then slide the handle bar to disengage it from the chassis.
Page 52: Installing Or Replacing A Memory Module
Figure 15. Removing the rear I/O assembly 6. To reinstall the rear I/O assembly, align the screw holes in the rear I/O assembly with those in the chassis. Then, press the top of the rear I/O assembly downward until it snaps into place. 7.
Page 53: Replacing The Hard Disk Drive
6. Open the retaining clips. If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 16. Removing the memory module 7. Insert the notched end of the new memory module into the slot .
Page 54 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 3. Remove the computer cover. See “Removing the computer cover” on page 36. 4.
Page 55 Figure 20. Installing the hard disk drive into the bracket 9. Connect the signal cable and the power cable to the new hard disk drive. 10. To install the hard disk drive to the chassis, do one of the following: •...
Page 56: Replacing The Optical Drive
Figure 22. Installing the hard disk drive (23-inch display) What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 57: Replacing The Converter Board
Figure 23. Removing the optical drive 6. To install a new optical drive, slide the new optical drive into the optical drive bay until it snaps into position. Figure 24. Installing the optical drive What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 58: Replacing The Heat Sink
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
Page 59 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
Page 60: Replacing The Microprocessor
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 61 6. Lift the small handle and open the retainer to access the microprocessor Figure 27. Accessing the microprocessor 7. Lift the microprocessor straight up and out of the microprocessor socket. Figure 28. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. Chapter 5 Installing or replacing hardware...
Page 62 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.
Page 63: Replacing The Internal Speakers
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 68. Replacing the internal speakers Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 64: Replacing The Thermal Sensor
Replacing the thermal sensor Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the thermal sensor. To replace the thermal sensor, do the following: 1.
Page 65 Figure 32. Removing the thermal sensor 8. To install a new thermal sensor, insert one of the clips of the new thermal sensor to the corresponding hole in the VESA mount bracket and then press the thermal sensor towards the VESA mount bracket until it snaps into position.
Page 66: Replacing The Integrated Camera
Figure 33. Installing the thermal sensor 9. Connect the thermal sensor cable to the system board. See “Locating parts on the system board” on page 15. 10. Align the screw holes in the VESA mount bracket with those in the chassis and then install the screws to secure the VESA mount bracket to the chassis.
Page 67: Replacing The Wi-Fi Card
3. Remove the computer cover. See “Removing the computer cover” on page 36. 4. Locate the integrated camera. See “Locating components” on page 12. Note: You might have to remove the handle bar to access the integrated camera. To remove the handle bar, see “Removing and reinstalling the handle bar”...
Page 68 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
Page 69: Replacing The Ambient Light Sensor
Figure 36. Removing the WI-FI card 8. Insert the notched end of the new WI-FI card into the mini PCI Express x1 card slot. Press the new WI-FI card firmly and then pivot the WI-FI card to align the screw hole in the new WI-FI card with the one in the system board.
Page 70: Replacing The Bluetooth Module
Figure 37. Removing the ambient light sensor 6. Disconnect the ambient light sensor cable from the system board. 7. Align the screw holes in the new ambient light sensor with the corresponding holes in the front bezel and then install the two screws to secure the ambient light sensor. 8.
Page 71: Replacing The Card Reader
7. Carefully release the Bluetooth module and lift the Bluetooth module out of the computer. Figure 38. Removing the Bluetooth module 8. Position the new Bluetooth module into the computer front bezel and then press the new Bluetooth module downward until it is secured into place. 9.
Page 72: Replacing The Expresscard
Figure 39. Removing the card reader 7. Align the screw holes in the new card reader with those on the system board and then install the two screws to secure the card reader. 8. Connect the card reader cable to the new card reader. What to do next: •...
Page 73: Replacing The Heat Sink And Fan Assembly For Gpu
Figure 40. Removing the ExpressCard 6. Connect the new ExpressCard to the ExpressCard connector on the system board. Align the screw holes in the new ExpressCard with the corresponding holes in the system board and then install the four screws to secure the new ExpressCard to the system board. What to do next: •...
Page 74 4. Locate the heat sink and fan assembly for GPU. See “Locating components” on page 12. 5. Note the routing of the GPU fan cable and then disconnect the GPU fan cable from the system board. 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly for GPU to the system board: a.
Page 75: Replacing The Rear Ps/2 Connectors And Serial Port Assembly
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 68. Replacing the rear PS/2 connectors and serial port assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 76: Replacing The Mouse
Figure 42. Removing the rear PS/2 connectors and serial port assembly 7. Align the screw hole in the new rear PS/2 connectors and serial port assembly with the corresponding screw hole in the chassis. Then, install the screw to secure the new rear PS/2 connectors and serial port assembly to the chassis.
Page 77 Figure 43. Mouse connectors • If you are using a wireless mouse, do the following: 1. Disconnect the USB dongle from your computer. Then, take away your failing wireless mouse. 2. Remove the new wireless mouse from the package. 3. Remove the USB dongle from the compartment of the new wireless mouse or from the compartment of the new wireless keyboard.
Page 78 1. Open the mouse battery-compartment cover. 2. Remove the USB dongle from the mouse. 3. Connect the USB dongle to any USB connector on 4. Insert two AAA batteries into the mouse according to the polarity indicators. the computer. 5. Close the mouse battery-compartment cover and 6.
Page 79: Replacing The Keyboard
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 68. Replacing the keyboard Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 80: Completing The Parts Replacement
3. Install the keyboard by opening the keyboard battery-compartment cover and installing two AAA batteries according to the polarity indicators. Figure 45. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard battery-compartment or from the wireless mouse battery-compartment and connect it to an available USB connector on the computer.
Page 81: Obtaining Device Drivers
7. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 79. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 82 ThinkCentre User Guide...
Page 83: Chapter 6. Recovery Information
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Page 84: Using Recovery Media
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
Page 85: Performing A Recovery Operation
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 86: Creating And Using A Rescue Medium
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 87: Reinstalling Preinstalled Applications And Device Drivers
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
Page 88: Reinstalling Software Programs
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Page 89 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6 Recovery information...
Page 90 ThinkCentre User Guide...
Page 91: Chapter 7. Using The Setup Utility Program
Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...
Page 92: Password Considerations
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
Page 93: Erasing Lost Or Forgotten Passwords (Clearing Cmos)
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
Page 94: Selecting A Startup Device
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
Page 95: Ice Performance Mode
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
Page 96: Exiting The Setup Utility Program
2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6.
Page 97: Chapter 8. Updating System Programs
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 98: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Page 99: Chapter 9. Preventing Problems
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
Page 100: Using System Update
The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
Page 101: Cleaning Your Computer
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Page 102: Good Maintenance Practices
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Page 103: Chapter 10. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 104: Troubleshooting Procedure
See Chapter 11 “Getting information, help, and service” on page 109 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 109 for more information.
Page 105: Audio Problems
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 93 • “CD problems” on page 94 • “DVD problems” on page 95 • “Intermittent problems” on page 97 • “Keyboard, mouse, or pointing device problems” on page 97 •...
Page 106: Cd Problems
Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 107: Dvd Problems
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 108 If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109. DVD movie will not play Symptom: DVD movie will not play.
Page 109: Intermittent Problems
• If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly. (See your SCSI documentation.) If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 110: Monitor Problems
See “Enabling or disabling a device” on page 81. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 111: Actions
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 112: Networking Problems
2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. • You can reset the refresh rate through your operating system Control Panel. On the Windows 7 operating system, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Adjust screen resolution ➙...
Page 113 • The cable is installed properly. The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.
Page 114 Actions: • Try another cable. • Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: •...
Page 115: Option Problems
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 116: Performance And Lockup Problems
Performance and lockup problems Poor performance and lockup problems can be a result of any of the following: • “Insufficient free hard disk drive space” on page 104 • “Excessive number of fragmented files” on page 104 • “Insufficient memory” on page 105 Make a selection from the above list to find out more about the corrective actions you can take.
Page 117: Printer Problems
109. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 40. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 118: Software Problems
• Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 109.
Page 119: Usb Problems
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
Page 120 ThinkCentre User Guide...
Page 121: Chapter 11. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Page 122: Lenovo Support Web Site
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Page 123: Using Other Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Page 124 ThinkCentre User Guide...
Page 125: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 126: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
Page 127: Appendix B. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 128 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Page 129: Additional Regulatory Information
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
Page 130 ThinkCentre User Guide...
Page 131: Appendix C. Weee And Recycling Information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 132: Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 133: Battery Recycling Information For The European Union
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information...
Page 134 ThinkCentre User Guide...
Page 135: Appendix D. Energy Star Model Information
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
Page 136 ThinkCentre User Guide...
Page 137: Appendix E. Ek Bilgiler
Appendix E. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi ve telefonu şöyledir: Uner Plaza Eski Üsküdar Yolu Erkut Sokak. No: 4 / 1 Kat: 3 Kozyatağı...
Page 138 13. İthal edilmiş mallarda, yurt dışındaki üretici firmanın unvanı ve açık adresi ile diğer erişim bilgileri (telefon, telefaks ve e-posta vb.): Lenovo (Singapore) Pte. Ltd. 151 Lorong Chuan No: 02-01 New Tech Park Singapore, 556741...
Page 139: Appendix F. Servis Istasyonlari
Faks no: 312 426 72 30 Meteksan Sistem ve Bilgisayar Teknolojileri A.Ş. Adresi: Oğuzlar Mah. 34 Sokak No: 14 Balgat Ankara Posta kodu: 06520 Web Adresi: http://www.destek.as/ Telefon: 312 295 21 28 Faks no: 312 295 21 20 © Copyright Lenovo 2012...
Page 140 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Teknoloji Geliştirme Bölgesi, ODTÜ Ofis Bina, Batı Cephe A-1 ODTÜ / Ankara Posta kodu: 06531 Web Adresi: http://www.probil.com.tr/ Telefon: 312 210 18 08 Faks no: 312 210 18 05 ANTALYA Bilser Bilgi İşlem Tic.
Page 141 ERZİNCAN Erzincan Bigisayar Adresi: Hükümet Caddesi, No:33/1 Erzincan Web Adresi: http://www.erzincanbilgisayar.com/ Telefon: 446 223 89 87 Faks no: 446 224 24 34 ERZURUM Şark Bilgisayar Elektronik San. ve Tic. Ltd. Şti. Adresi: Yukarı Mumcu Caddesi, No:9 Erzurum Posta kodu: 25100 Web Adresi: http://www.sarkbil.com.tr/ Telefon: 442 234 21 02 / 04 Faks no: 442 218 21 07...
Page 142 IĞDIR Ebru Elektronik ve Bilgisayar Sistemleri Adresi: Atatürk Caddesi, No:261 Iğdır Posta kodu: 76000 Web Adresi: http://www.ebruelektronik.com/ Telefon: 476 227 76 66 / 476 227 08 43 / 476 227 08 44 Faks no: 476 227 76 66 İSTANBUL Bilgi Birikim Sistemleri Elktr. ve Bilg. Endüstrisi Müh.
Page 143 Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti. Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1 Mecidiyeköy İstanbul Posta Kodu: 80300 Web Adresi: http://www.novateknoloji.com/ Telefon: 212 356 75 77 Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti. Adresi: Ziverbey Eğitim Mahallesi, Poyraz Sokak, Sadıkoğlu İş...
Page 144 IBM Türk Ltd. Şti. Adresi: Ankara Asfaltı No: 7 Bayraklı İzmir Web Adresi: http://www.tr.ibm.com/ Telefon: 232 462 27 00 Faks no: 232 486 69 23 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Şair Eşref Bulvarı, Huzur İşhanı, No:27/2 Kat:2 Alsancak İzmir Posta kodu: 35210 Web Adresi: http://www.probil.com.tr/...
Page 145 ŞANLIURFA Bilban Bilgisayar Eğitim Tic. San. Ltd. Şti. Adresi: Kızılay İşhanı, Kat:1-2 Şanlıurfa Web Adresi: http://www.bilban.com.tr/ Telefon: 414 215 05 52 Faks no: 414 212 22 12 TRABZON IBM Türk Ltd. Şti. Adresi: Kahramanmaraş Cad. İpekyolu İş Merk. Kat:4 No: 7 Trabzon Web Adresi: http://www.tr.ibm.com/ Telefon: 362 230 88 52 Faks no: 362 230 88 52...
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Page 147: Index
DisplayPort in connector Input/Output (I/O) features DisplayPort out connector installing options documentation, using memory module drivers, device integrated camera, replacing © Copyright Lenovo 2012...
Page 148 POST/BIOS update failure software recovery boot-block operations, backup and Lenovo Solution Center problems, solving Lenovo ThinkVantage Tools recovery media, creating and using Lenovo Welcome 6, 109 removing computer cover locating components removing frame foot...
Page 149 (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic program documentation other services passwords Setup Utility video subsystem viewing and changing settings warranty information WI-FI card, replacing workspace, backup and recovery © Copyright Lenovo 2012...
Page 150 ThinkCentre User Guide...

Lenovo ThinkCentre 3280 User Manual

Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Installing or Replacing Hardware

Chapter 6. Recovery Information

Chapter 7. Using the Setup Utility Program

Chapter 8. Updating System Programs

Chapter 9. Preventing Problems

Chapter 10. Troubleshooting and Diagnostics

Chapter 11. Getting Information, Help, and Service

Appendix A. Notices

Appendix B. Regulatory Information

Appendix C. WEEE and Recycling Information

Appendix D. ENERGY STAR Model Information

Appendix E. Ek Bilgiler

Appendix F. Servis Istasyonlari

Index

Quick Links

User Guide

Troubleshooting

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Summary of Contents for Lenovo ThinkCentre 3280

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