Indd; Contacting Gateway - Gateway 3-IN-1 Digital Music Player User Manual

Contacting Gateway

You can access the following services through your telephone to get answers to your questions:
Resource Service description
Gateway Get the latest FAQs, information, and
support Web other help for your Gateway product.
site
Fax on Order a catalog of documents on
demand common problems, then order
support
documents by document numbers.
The documents will be faxed to you.
Gateway's Get tutorial assistance for software
fee-based issues billed by the minute.
software
tutorial
service
50 Gateway digital music player

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How to reach
www.support.gateway.com
800-846-4526 (US)
877-709-2951 (Canada)
800-229-1103 (charged to your
credit card)
900-555-4695 (charged to your
telephone bill)
Resource Service description
Gateway Talk to a Gateway Technical Support
Technical representative about a non-tutorial
Support technical support question:
Weekdays 7:00 a.m. - 9:00 p.m. CST
TDD Technical Support (for hearing
impaired) is available:
Weekdays 6:00 a.m. - 8:00 p.m. CST
Weekends 6:00 a.m. - 5:00 p.m. CST
Sales, Get information about available
accounting, systems, pricing, orders, billing
and warranty statements, warranty service, or other
non-technical issues.
How to reach
800-846-2301 (US)
800-846-3609 (Canada and
Puerto Rico)
605-232-2191 (all other countries)
800-846-1778 (TDD)
800-846-2000 (US)
888-888-2037 (Canada)
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7/3/2003, 10:36:42 AM