What Is Remote Support - Samsung BN68-04792A-02 User Manual

What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
• Diagnose your TV
Adjust the TV settings for you
Perform a factory reset on your TV
Install recommended firmware updates
How Does it Work?
Havinga Samsung Tech remotelyserviceyour TV is easy.
1. Call the Samsung 2. Open the menu 3. Select Remote
Contact Center on your TV and Management and
and ask for remote go to the Support Provide the Pin# to
support, section, the agent.
4. The agent will then
access your TV.
That's it!