Troubleshooting - Element ELEFS241 Instruction Manual

TROUBLESHOOTING

If your TV does not operate normally or cannot be turned on, please check
the following troubleshooting questions. Remember also to check any other
connected electronic device, such as DVD or blu-ray player to pinpoint the
problem. If the TV still fails to operate normally, please contact technical support
(Refer to Warraty page).
SYMPTOM POSSIBLE CAUSE
Dead. No LED lit No power to the TV.
Dead. No LED lit red Set in standby mode.
No signal.
Blue screen
Incorrect
source selected.
Noisy, snowy, ghosting
Poor antenna signal.
picture (TV)
Sound "Mute".
Volume set too low.
No sound
External leads
not connected "if used".
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REMEDY
• Check all connections to the
TV's AC socket.
• Press either the Power button
or the Standby button on the
remote control.
• Press the SOURCE button to
select the correct source.
• If using an indoor antenna, try
adjusting the antenna position.
Check antenna connections.
• Turn sound "Mute" off.
• Check volume settings.
• Check that all external leads
are connected properly.
TROUBLESHOOTING
Before contacting the service technician, perform the following simple checks. If
any problem still persists, unplug the LED TV and call for assistance.
PROBLEM POSSIBLE SOLUTIONS
• Check that the main plug has been connected to a
wall outlet.
• Check that you have pressed the POWER on the
No sound and picture
front of the TV set.
• Check the picture contrast and the brightness
setting.
• Set in standby mode. Press either the Power button
Red LED indicator lights
or the Standby button on the remote control.
• Check the volume.
• Sound muted? Press the MUTE button.
Normal picture but no sound • Try another channel, the problem may be with the
broadcast.
• Are the audio cables installed properly?
• Check to see if there are any objects between the
TV and remote control causing obstruction.
The remote control does not
• Are batteries installed with correct polarity (+/-)?
work
• Correct remote operating mode set: TV, VCR, etc?
• Install new batteries.
• Is the sleep timer set?
• Check the power connection, power may be
Power suddenly turns off
interrupted.
• No broadcast on the station tuned.
• This is normal, the image is muted during the product
Picture appears slowly after
start up process. Please contact a service provider if
switching on
the picture has not appeared after 5 minutes.
• Adjust the color in Menu option.
• Keep a sufficient distance between the product and
the VCR.
• Try another channel, the problem may be with the
Poor color or picture
broadcast.
• Are the VIDEO cables installed properly?
• Activate any function to restore the brightness of the
picture.
Horizontal/vertical bars or • Check for local interference, such as an electrical
picture shaking appliance or power tool.
Blue screen • Press the SOURCE button to select correct source.
• Station or cable experiencing problems. Tune to
another station.
Poor reception on
• Station signal is weak, reorient antenna for better
some channels
reception.
• Ckeck for sources of possible interference.
• Check the antenna (change the direction of the
Lines or streaks in pictures
antenna).
No output from one of the
• Adjust balance in the Menu option.
speakers
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