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Acer TravelMate P645-M User Manual

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TravelMate Series
User's Manual



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  • Page 1 TravelMate Series User’s Manual...
  • Page 2 © Wednesday, July 31, 2013 All Rights Reserved. TravelMate Series User’s Manual This revision: 2013 Model number: __________________________________ Serial number: ___________________________________ Date of purchase: ________________________________ Place of purchase: ________________________________...
  • Page 3: Information For Your Safety And Comfort

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.
  • Page 5 unless proper ventilation is provided. • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. •...
  • Page 6: Replacing The Battery Pack

    Do not dispose as household waste. Wireless devices may be susceptible to interference from the battery, which could affect performance. Note: Please refer to for battery shipping documents. Replacing the battery pack The notebook uses lithium batteries. Replace the battery with the same type as that which came bundled with your product.
  • Page 7: Caution For Optical Drive Device

    Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children. Follow local regulations when disposing of used batteries. Caution for Optical Drive Device Note: Information in this section may not apply to your computer. CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT."...
  • Page 8: Radio Frequency Interference

    viii Warning! For safety reasons, do not use non-compliant parts when adding or changing components. Consult your reseller for purchase options. Radio frequency interference Warning! For safety reasons, turn off all wireless or radio transmitting devices when using your laptop under the following conditions. These devices may include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G.
  • Page 9: Potentially Explosive Environments

    • Not carry the device near your pacemaker when the device is switched on. If you suspect interference, switch off your device, and move it. Hearing aids. Some digital wireless devices may interfere with some hearing aids. If interference occurs, consult your service provider. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic anti-...
  • Page 10: Emergency Calls

    Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offering products and services worldwide that help customers save money, conserve energy and improve the quality of our environment.
  • Page 11: Tips And Information For Comfortable Use

    Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.
  • Page 12 • Rest your eyes frequently. • Give your eyes regular breaks by looking away from the monitor and focusing on a distant point. • Blink frequently to keep your eyes from drying out. Display • Keep your display clean. • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
  • Page 13: First Things First

    First things first We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the setup poster helps you get started with setting up your computer.
  • Page 14: Taking Care Of Your Computer

    Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it.
  • Page 15: Cleaning And Servicing

    Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer and remove the battery pack. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs: •...
  • Page 16: Table Of Contents

    Acer ProShield Overview Setting up ProShield Personal Secure Drive Credential Manager Fingerprint Registration* Data Protection Data Removal Acer Office Manager Acer Office Manager Console Dashboard Client manager Policies Assets Task scheduler Settings Recovery Creating a recovery backup Creating a drivers and applications backup...
  • Page 17 Returning to an earlier system snapshot Returning your system to its factory condition Recovering from Windows Recovering from a recovery backup Changing to Windows 8 or Windows 7 Changing to Windows 8 Changing to Windows 7 Changing BIOS settings Changing between Windows 7 and 8 during startup Power management Saving power Battery pack...
  • Page 18 Expanding through options Connectivity options Connecting to a network Built-in network feature Wireless networks Connecting to the Internet Wireless networks ExpressCard IEEE 1394 port HDMI Universal Serial Bus (USB) Playing DVD movies Upgrading memory BIOS utility Boot sequence Setting passwords Frequently asked questions Requesting service Troubleshooting...
  • Page 19 Regulations and safety notices...
  • Page 20: Touchpad

    Touchpad Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Press the left or right side of the button located beneath the touchpad to perform selection and execution functions.
  • Page 21 Touchpad • Two-finger pinch: Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.
  • Page 22: Using The Keyboard

    Using the keyboard Note: Information in this section may not apply to your computer. The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description When Caps Lock is on, all alphabetic characters typed are in...
  • Page 23 Using the keyboard To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description Enables / disables the computer's Communication communication devices. <Fn> + <F3> (Communication devices may vary by configuration.) <Fn>...
  • Page 24: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Description Pressed alone it returns to the Start screen. Windows key It can also be used with other keys for special functions, please check Windows Help. Application key This key has the same effect as clicking the right mouse button; it opens the application's context menu.
  • Page 25: Acer Proshield

    • Securing the device against unauthorized access • Protecting local storage • Securing the network Acer ProShield includes five modules that will secure your device from unauthorized access and intrusion. • Credential Manager - Password, Fingerprint registration (if your PC has a fingerprint scanner), Online accounts configuration •...
  • Page 26: Personal Secure Drive

    Note: Select a password that you will remember, but is difficult to guess. Do not use words that can be found in a dictionary. It is advisable to use a combination of letters and numbers. Once you have set a password, you can click Next to proceed to setting up a Personal Secure Drive or click Finish to exit the wizard.
  • Page 27: Credential Manager

    Acer ProShield Once setup is finished, you can go to the ProShield Console to manage your computer or make changes to the settings. Use the menu in the left-hand pane to make changes. Credential Manager Here you can set and manage your credentials, including Pre-boot authentication.
  • Page 28: Fingerprint Registration

    Fingerprint Registration* * (only if your PC has a fingerprint scanner) You can use a fingerprint scanner to secure your PC from unauthorized access. Register two or more fingerprints that can then be used to access your PC during start up, instead of your password. Click Registration Tutorial for more information.
  • Page 29: Data Removal

    Acer ProShield Data Removal Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make recovering the data impossible. Warning: Make sure you select only the information you want to shred.
  • Page 30: Acer Office Manager

    Acer Office Manager Note: Only for selected models. Acer Office Manager is a monitoring and assent management tool that allows MIS staff to remotely manage and update computers. There are two components to this software package: Acer Office Manager Console and Acer Office Manager Client.
  • Page 31: Client Manager

    Acer Office Manager the.client has been in use, or if it has been off-line, for longer than the defined time. Client manager On the Client manager page you can view all the clients being managed from the Console. Double-click an icon to view the system information for that client.
  • Page 32: Policies

    Policies You can set policies to apply to selected clients or groups of clients. Click the + symbol to add a new policy. Item Function Set a wallpaper that will be applied to all Wallpaper clients. Set a screen saver that will be applied to Screen saver all clients.
  • Page 33: Assets

    Acer Office Manager Note: The items in the Device tab are not supported for desktop computers. If you set a policy that includes items in this tab, and deploy the policy to a desktop computer, the settings will be ignored.
  • Page 34: Settings

    Notification Set up what time-related notifications settings should show on the Dashboard. Export your Acer Office Manager Console Data migration settings for use on another machine. Create a certificate that you can import to Create new another machine. Certificates ensure that...
  • Page 35: Recovery

    User’s Manual do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.
  • Page 36 USB drive with a capacity of 32 GB or larger. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens.
  • Page 37: Creating A Drivers And Applications Backup

    Recovery • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5.
  • Page 38 DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next.
  • Page 39: Recovering Your System

    Recovery • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs. 3. Click Start to copy files.You will be shown the backup progress on the screen.
  • Page 40: Reinstalling Drivers And Applications

    If you are reinstalling using Windows and the recovery information stored on your computer: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. • Click Reinstall Drivers or Applications.
  • Page 41 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Acer Resource Center to start. • If Acer Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical drive icon.
  • Page 42: Returning To An Earlier System Snapshot

    "Recovering from a recovery backup" on page 33. Recovering from Windows Start Acer Recovery Management: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.
  • Page 43 Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See "Restore Factory Settings with Acer Recovery Management" on page 31. Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers.
  • Page 44 3. Click Next, then choose how to erase your files: a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery.
  • Page 45: Recovering From A Recovery Backup

    Recovery Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.
  • Page 46 f. Your computer will restart. 5. During startup, press <F12> to open the boot menu. The boot menu allows you to select which device to start from, select the USB drive. a. Use your arrow keys to select USB Device, then press Enter. b.
  • Page 47 Recovery a. If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b. To completely restore your computer to Factory Settings, select Yes. 5. Choose how to erase your files: a.
  • Page 48: Changing To Windows 8 Or Windows 7

    Caution: Changing the OS will erase all data on your computer. Perform a backup before changing. Changing to Windows 8 To change to Windows 8, open Acer eRecovery Management (Start > All programs > Acer). 1. Select Restore, then Restore Operating System to Factory Defaults.
  • Page 49: Changing To Windows 7

    Legacy BIOS. Windows 7 will not start if the BIOS Mode is set to UEFI. Please refer to "Changing BIOS settings" on page 38. Start Windows 8; from Start, type ‘recovery’ to open Acer Recovery Management. 1. Select Restore Factory Settings.
  • Page 50: Changing Bios Settings

    Changing BIOS settings To change your BIOS settings, press <F2> when you see the Acer logo during boot up. Use the arrow keys to select Boot > Boot Mode. Press <Enter>, then use the arrow keys to select UEFI or Legacy BIOS.
  • Page 51: Changing Between Windows 7 And 8 During Startup

    Changing between Windows 7 and 8 during startup 1. Turn on your computer and press <Alt> + <F10> when you see the Acer logo during boot up to launch Acer Recovery Management. 2. Select Restore Operating System to Factory Deafults.
  • Page 52: Power Management

    Note: If Fast startup is off, your computer will take longer to start from Sleep. If your computer features Acer Instant On it will also be turned off. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN).
  • Page 53 Power management 5. To access Shutdown Settings, select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
  • Page 54: Battery Pack

    Battery pack The computer uses a battery pack that gives you long use between charges. Battery pack characteristics The battery pack has the following characteristics: • Employs current battery technology standards. • Delivers a battery-low warning. The battery is recharged whenever you connect the computer to the AC adapter.
  • Page 55: Optimizing Battery Life

    Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. If the computer is to be stored for more than two weeks, you are advised to remove the battery pack from the unit. Warning! Do not expose battery packs to temperatures below 0°...
  • Page 56: Battery-Low Warning

    Battery-low warning When using battery power pay attention to the Windows power meter. Warning! Connect the AC adapter as soon as possible after the battery-low warning appears. Data will be lost if the battery to become fully depleted and the computer shuts down. When the battery-low warning appears, the recommended course of action depends on your situation: Situation...
  • Page 57: Traveling With Your Computer

    Traveling with your computer Traveling with your computer This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
  • Page 58: What To Bring To Meetings

    What to bring to meetings If your meeting is relatively short, you probably do not need to bring anything with you other than your computer. If your meeting will be longer, or if your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer in the meeting room.
  • Page 59: Setting Up A Home Office

    Traveling with your computer slowly. If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature. Setting up a home office If you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home.
  • Page 60: What To Bring With You

    What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for the country to which you are traveling. • Spare, fully-charged battery packs. • Additional printer driver files if you plan to use another printer. •...
  • Page 61 Traveling with your computer...
  • Page 62: Near Field Communication (Nfc)

    Sending your contact information One of the uses of NFC is to quickly exchange contact information with colleagues, co-workers, and anyone you meet. Acer has created an application that enables you to easily share your contact information. To do so,...
  • Page 63: Receiving Information With Nfc

    Near Field Communication (NFC) press the Windows key and then type "NFCNameCard". Under the Acer heading, click on NFCNameCard. Place the other NFC device closer than 2 cm from your computer’s touchpad . When a notification displays on the other device, your contact information has transmitted and the other person can pull their device away.
  • Page 64: Expanding Through Options

    Expanding through options Your computer offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, read the following sections.
  • Page 65: Connecting To A Network

    Connecting to a network Connecting to a network Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ- 45) port on the chassis of the computer to a network jack or hub on your network.
  • Page 66: Wireless Networks

    Wireless networks Connecting to the Internet Your computer's wireless connection is turned on by default. Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Otherwise, open Internet Explorer and follow the instructions. Please refer to your ISP or router documentation.
  • Page 67: Expresscard

    ExpressCard ExpressCard ExpressCards support a vast number of expansion options, including flash memory card adapters, TV-tuners, Bluetooth connectivity and IEEE 1394b adapters. ExpressCards support USB 2.0 and PCI Express applications. Important: There are two types, ExpressCard/54 and ExpressCard/34 (54 mm and 34 mm), each with different functions. Not all ExpressCard slots will support both types.
  • Page 68: Ieee 1394 Port

    IEEE 1394 port The computer's IEEE 1394 port allows you to connect to an IEEE 1394- compatible device like a video camera or digital camera. See your video or digital camera's documentation for details.
  • Page 69: Hdmi

    HDMI HDMI HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V receiver and a compatible digital audio and/or video monitor, such as a digital television (DTV), over a single cable.
  • Page 70: Universal Serial Bus (Usb)

    Universal Serial Bus (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.
  • Page 71: Playing Dvd Movies

    Playing DVD movies Playing DVD movies When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer. 1. Insert a DVD. 2. The DVD movie will automatically play after a few seconds. Important: When you launch the DVD player for the first time, the program asks you to enter the region code.
  • Page 72: Upgrading Memory

    Upgrading memory Follow these steps to install memory: 1. Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. 2. Remove the screws from the memory cover; then lift and remove the memory cover.
  • Page 73: Bios Utility

    BIOS utility BIOS utility The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it.
  • Page 74: Frequently Asked Questions

    Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up Look at the power indicator: •...
  • Page 75: Requesting Service

    Place your proof-of-purchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit
  • Page 76 Machine and model type: Serial number: Date of purchase:...
  • Page 77: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 78: Tips And Hints For Using Windows 8

    How do I turn off my computer? Press the Windows key + <C>, click Settings > Power and select the action you'd like to take. Alternatively, from Desktop, click Acer Power Button and select the action you'd like to take.
  • Page 79: How Do I Unlock My Computer

    Frequently asked questions What are ’live tiles?’ Live tiles are similar to thumbnails of the apps that will be updated with new content whenever you're connected to the Internet. So, for example, you can view weather or stock updates without needing to open the app. How do I unlock my computer? Press the any key and click on a user account icon to unlock the computer.
  • Page 80: I Want To Use Windows In The Way That I'm Used To - Give Me My Desktop Back

    Can I change the screen resolution? From Start, start typing ’Control Panel’ to open Search and display the results; click Control Panel > Adjust screen resolution. I want to use Windows in the way that I'm used to - give me my desktop back! From Start click the Desktop tile to see a traditional desktop.
  • Page 81: What Is A Microsoft Id (Account)

    Press the Windows key + <C> and click Settings > Change PC settings > Windows Updates. Click Check for updates now. Where can I get more information? For more information please visit: • Windows 8 tutorials: • Support FAQs:
  • Page 82: Regulations And Safety Notices

    (such as wireless LAN and/or Bluetooth modules). Below information is for products with such devices. Declaration of Conformity for EU countries Hereby, Acer, declares that this computer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 83 Regulations and safety notices Wireless operation channels for different domains N. America 2.412-2.462 GHz Ch01 through Ch11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France: Restricted wireless frequency bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors is: - 10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz) - 100 mW for frequencies between 2446.5 MHz and 2483.5 MHz...
  • Page 84 List of national codes This equipment may be operated in the following countries: Country Liechtenstein Norway Austria Switzerland Belgium Bulgaria Cyprus Romania Czech Republic Turkey Denmark ISO 3166 Estonia 2 letter code Finland France Germany Greece Hungary Country Ireland Italy Malta Latvia Netherlands...
  • Page 85 The FCC RF safety requirement The radiated output power of the wireless LAN Mini PCI Card and Bluetooth card is far below the FCC radio frequency exposure limits. Nevertheless, the computer shall be used in such a manner that the potential for human contact during normal operation is minimized as follows: 1.

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