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Cannon HG20 Instruction Manual

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Summary of Contents for Cannon HG20

  • Page 1: Instruction Manual

    PUB. DIE-310B Instruction Manual...

  • Page 2: Important Usage Instructions

    Important Usage Instructions Introduction WARNING! TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
  • Page 3 Trademark Acknowledgements • The SD logo is a trademark. The SDHC logo is a trademark. • Microsoft, Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. • Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. •...

  • Page 4: Enjoying High-Definition Video With Your Camcorder

    Enjoying High-Definition Video with your Camcorder Preserve your most treasured memories, be it unforgettable scenery or cherished moments spent with family and friends, with high-definition video recordings of a quality second only to actually being there. What is High-Definition Video? 1,080 lines Capture the finest detail,...
  • Page 5 Enjoying High-Definition Video with your Camcorder What are the advantages of a hard disk? Your videos and photos are recorded on the built-in hard disk or commercially available SD/SDHC memory cards using AVCHD specifications . This Double Media recording system gives you longer recording times for more high-definition videos and photos. •...

  • Page 6: Important Notes About The Hard Disk Drive

    Important Notes About the Hard Disk Drive Your hard disk camcorder allows you to shoot and store many hours of video. However, there are differences between recording onto a hard disk and recording onto other media. Make sure to follow the points below when using your camcorder. For more details, refer to Handling Precautions ( 113).
  • Page 7 Important Notes About the Hard Disk Drive Do not turn off the camcorder while the camcorder is on and the ACCESS indicator is on or flashing or while the camcorder is in standby mode Doing so may result in hard disk damage or permanent data loss.

  • Page 8: Table Of Contents

    Table of contents Introduction Enjoying High-Definition Video with your Camcorder Important Notes About the Hard Disk Drive About this Manual Getting to Know the Camcorder Supplied Accessories Components Guide Screen Displays Preparations Getting Started Charging the Battery Pack Preparing the Wireless Controller and Accessories Adjusting the Position and Brightness of the LCD Screen Basic Operation of the Camcorder Button:...
  • Page 9 Table of contents Video Basic Recording Shooting Video Selecting the Video Quality (Recording Mode) Zooming Quick Start Function Reviewing and Deleting the Last Scene Recorded Basic Playback Playing Back the Video Changing the Index Screen Selection Selecting Scenes by Recording Date Selecting the Playback Starting Point from the Movie Timeline Selecting Recordings from the Index Screen Deleting Scenes...
  • Page 10 Photos Basic Recording Taking Photos Selecting Photo Size and Quality Deleting a Photo Right After Recording It Basic Playback Viewing Photos Deleting Photos Additional Functions Magnifying Photos during Playback Flash Histogram Display Drive Mode: Continuous Shooting and Exposure Bracketing Taking Photos while Recording Movies (Simultaneous Recording) Light Metering Mode Capturing a Photo from the Playback Scene...
  • Page 11 Table of contents Additional Information Appendix: Menu Options Lists FUNC. Menu Setup Menus Trouble? Troubleshooting List of Messages 113 Do’s and Don’ts Handling Precautions Maintenance/Others Using the Camcorder Abroad 119 General Information System Diagram Optional Accessories Specifications Index...

  • Page 12: About This Manual

    Introduction About this Manual Thank you for purchasing the Canon HG21/HG20. Please read this manual carefully before you use the camcorder and retain it for future reference. Should your camcorder fail to operate correctly, refer to Troubleshooting ( 98). Conventions Used in this Manual •...
  • Page 13 Special Scene Recording Programs Names of buttons and switches other Recording in a very bright ski resort or than the joystick are indicated within capturing the full colors of a sunset or a fireworks display becomes as easy as a “button” frame. selecting a Special Scene recording program.

  • Page 14: Getting To Know The Camcorder

    Introduction Getting to Know the Camcorder Supplied Accessories CA-570 Compact Power BP-807 Battery Pack Adapter (incl. power cord) Lithium Button Battery WL-D88 Wireless Controller CR2025 for Wireless Controller CTC-100/S Software CD-ROM Component Cable and Installation Guide Red • Green • Blue plugs PIXELA ImageMixer 3 SE STV-250N Software CD-ROM...

  • Page 15: Components Guide

    Components Guide Left side view button ( 25)/ (print/share) button ( 71, 84) DISP. (on-screen display) button 40, 51)/ BATT. INFO button ( Speaker ( Memory card slot ( USB terminal ( HDMI OUT terminal ( 77, 79) AV OUT/ terminal ( COMPONENT OUT terminal ( MIC terminal (...
  • Page 16 Introduction VIEWFINDER button* ( Back view Viewfinder* ( 24, 33) Dioptric adjustment lever* ( Battery attachment unit ( RESET button ( 101) ACCESS indicator ( 32, 59)/ CHG (charge) indicator ( Start/Stop button ( Mode dial Recording movies ( Taking photos ( Playing back movies ( Viewing photos ( DC IN terminal (...
  • Page 17 Bottom view Tripod socket ( 114) BATTERY RELEASE switch ( Serial number The serial number label is located on the top surface of the battery attachment unit. Remove the battery pack to find it. Wireless Controller WL-D88 START/STOP button ( FUNC.

  • Page 18: Screen Displays

    Introduction Screen Displays Recording Movies Operating mode Recording program ( 43, 44) White balance ( Image effect ( Digital effect ( Recording mode ( Photo quality/size (simultaneous recording) ( Remote sensor off ( Hard disk/memory card operation ( Playing Movies Instant AF ( 91), (During Playback)
  • Page 19 Recording Photos Zoom ( 34), Exposure Recording program ( 43, 44) Light metering mode ( White balance ( Image effect ( Digital effect ( Drive mode ( Photo quality/size ( Instant AF ( 91), MF Manual focus ( Viewing Photos Remaining battery time ( Number of available photos On the hard disk...
  • Page 20 Introduction Hard disk/memory card operation Remaining recording time Record, Record pause, When there is no more free space on the Playback, Playback pause, recording media, “ END” (built-in hard disk) Fast playback, or “ END” (memory card) will be displayed Fast reverse playback, and the recording will stop.

  • Page 21: Preparations

    Preparations This chapter describes basic operations, such as navigating the menus, and first time settings to help you learn more about your camcorder. Connect the compact power Getting Started adapter to the camcorder’s DC IN terminal. CHG (charge) indicator Charging the Battery Pack The camcorder can be powered with a battery pack or directly using the compact power adapter.

  • Page 22: Preparing The Wireless Controller And Accessories

    Preparations on aircraft and ships, DC-AC inverters, O REMOVE THE BATTERY PACK etc. NOTES • The battery pack will be charged only when the camcorder is off. • If remaining battery time is an issue, you can power the camcorder using the compact power adapter so the battery pack will not be consumed.
  • Page 23 Accessories O USE THE WIRELESS CONTROLLER Fasten the grip belt. Adjust the grip belt so that you can reach the zoom lever with your index finger, and Start/Stop button with your thumb. O ATTACH A SHOULDER STRAP Point the wireless controller at the camcorder’s remote sensor when you press the buttons.

  • Page 24: Adjusting The Position And Brightness Of The Lcd Screen

    Preparations NOTES Adjusting the Position and Brightness of the LCD Screen About the LCD and viewfinder* screen: The screens are produced using extremely high-precision manufacturing techniques, Rotating the LCD Panel with more than 99.99% of the pixels operating to specification. Less than Open the LCD panel 90 degrees.

  • Page 25: Basic Operation Of The Camcorder

    LEXIBLE RECORDING Basic Operation of the Camcorder Press the button again to return to the flexible recording mode (the button's light is off). You can access the menus and change settings to your preference. Even in flexible recording Button: Mode or mode, the camcorder can help you with Flexible Recording the settings.

  • Page 26: Joystick And Joystick Guide

    Preparations Joystick and Joystick Guide Use the joystick to operate the camcorder's menus. Push the joystick up, down, left or right ( ) to select an item or change settings. Selecting a FUNC. Menu Option Following is an example of selecting a FUNC.
  • Page 27 Selecting an Option from the Setup Menus NOTES A small font size is used in menu screens so you can see all options and current settings in one screen. You can enlarge the font size by setting [Font Size] to [ Large] but you may have to scroll down to find some menu options and only the icons of the current settings will be...

  • Page 28: First Time Settings

    Preparations • The date appears in a year-month-day First Time Settings format only in the first setup screen. In subsequent screen displays the date and time will appear as day-month-year (for example, [1.Jan.2008 12:00 AM]). You can change the date format ( 97).

  • Page 29: Changing The Time Zone

    Using a Memory Card Changing the Time Zone Change the time zone to match your location. The default setting is Paris. Memory Cards Compatible for Use with O SET THE HOME TIME ZONE the Camcorder FUNC. Menu] You can use commercially available [Time Zone/DST] SDHC (SD high capacity) memory Your local time zone*...

  • Page 30: Inserting And Removing A Memory Card

    Preparations Recording Recording Memory card Capacity SD Speed Class movies photos 64 MB or less Not applicable – Not compatible 128 MB or memory cards more or higher SDHC Over 2 GB memory cards or higher Movies cannot be recorded when the recording mode is set to MXP (24 Mbps) or FXP (17 Mbps).

  • Page 31: Selecting The Recording Media

    Options Selecting the Recording Media [Quick Initialization] Clears the file allocation table but does not You can select to record your movies physically erase the stored data. and photos on the built-in hard disk or [Complete Initialization] on a memory card. The hard disk is the default media for recording both.

  • Page 32: Basic Recording

    Video This chapter covers functions related to shooting movies, including recording, playback, menu options and playlist and scene operations. HEN YOU HAVE FINISHED RECORDING Basic Recording 1 Make sure that the ACCESS indicator is off. 2 Turn off the camcorder. Shooting Video 3 Close the LCD panel.

  • Page 33: Selecting The Video Quality (Recording Mode)

    • When recording in very loud places Selecting the Video Quality (such as fireworks shows or concerts), sound may become distorted or it may (Recording Mode) not be recorded at the actual levels. This is not a malfunction. The camcorder offers 5 recording modes.

  • Page 34: Zooming

    Video Approximate recording times Default value Recording mode → MXP* FXP* Recording media ↓ 60 GB Hard disk 5 hr. 30 min. 7 hr. 50 min. 10 hr. 50 min. 18 hr. 22 hr. 55 min. 120 GB Hard disk 11 hr.

  • Page 35: Quick Start Function

    IMPORTANT Quick Start Function Do not disconnect the power source during standby mode (while the When you close the LCD panel with the indicator is lit in orange). camcorder on, the camcorder enters the standby mode. In standby mode the NOTES camcorder consumes only about half the power used when recording, saving...

  • Page 36: Basic Playback

    Video Basic Playback Press to display the joystick Playing Back the Video guide. does not appear on the joystick guide, repeatedly push the joystick ( ) toward [Next] to display Push the joystick ( ) toward The camcorder plays back the last scene (but without sound) and returns to record pause mode.
  • Page 37 Special playback modes • Press to stop the playback and return to the scene index To enter the special playback modes, screen. you can use the buttons on the LCD panel or wireless controller ( 17). There is no sound during the special DJUSTING THE OLUME playback modes.

  • Page 38: Changing The Index Screen Selection

    Video Example of changing the index screen in NOTES mode: During some special playback modes, you may notice some anomalies (blocky video artifacts, banding, etc.) in the playback picture. Changing the Index Screen Selection Original movies or photos on the hard disk Use the tabs on top of the index screen Original movies or photos on the...

  • Page 39: Selecting Scenes By Recording Date

    and the total recording time for the same day. W 6 scenes/photos Select ( ) the date, month or year and move ( ) between recording dates. After selecting the desired date, press The index screen will appear with the selection frame on the first scene T 15 scenes/photos recorded on the selected date.

  • Page 40: Selecting The Playback Starting Point From The Movie Timeline

    Video • You can select ( ) the year or Select ( ) the scene you DISP. month field and change ( ) the want to view and press year or month to move faster • The timeline screen appears. The between calendar months.

  • Page 41: Selecting Recordings From The Index Screen

    screen and press to select an O CHANGE THE INTERVAL BETWEEN FRAMES individual scene/photo. • A checkmark will appear on the FUNC. FUNC. Desired interval selected scenes/photos. • Repeat this step to add all the scenes/photos you want to include in your selection (up to 100).

  • Page 42: Deleting Scenes

    Video IMPORTANT Deleting Scenes • Be careful when deleting original recordings. Once deleted, original You can delete those scenes that you scenes cannot be recovered. are not interested in keeping. Deleting • Back up important scenes before scenes allows you also to free up space deleting them ( 80).

  • Page 43: Advanced Functions

    Advanced Functions FUNC. Programmed AE] Portrait] Press to display the Special Scene (SCN) recording programs Special Scene Recording Programs Desired recording program FUNC. Recording in a very bright ski resort or NOTES capturing the full colors of a sunset or a fireworks display becomes as easy as •...

  • Page 44: Changing The Shutter Speed And Aperture

    Video - White points may appear on the depth of field, giving a sharp focus all screen. throughout a landscape. - Autofocus may not work as well as in other modes. In such case, adjust the focus manually. Options • [ Fireworks] Default value - To avoid camcorder shake, we...

  • Page 45: Cinema Mode: Giving A Cinematic Look To Your Recordings

    1/2*, 1/3*, 1/6, 1/12, 1/25 Cinema Mode: Giving a Cinematic Look to your Recordings To record in dimly lit places. 1/50 To record under most ordinary conditions. Give your recordings a cinematic look by using the [ Cine Mode] recording 1/120 program.

  • Page 46: Self Timer

    Video Self Timer Manual Exposure Adjustment and Automatic Backlight Correction At times, backlit subjects may appear FUNC. too dark (underexposed) or subjects under very strong lights may appear too Menu] bright or glaring (overexposed). To [Self Timer] correct this, you can manually adjust FUNC.

  • Page 47: Manual Focus Adjustment

    • If you operate the zoom, the • Reflective surfaces brightness of the image may • Subjects with low contrast or without change. vertical lines • Fast moving subjects Adjust the ( ) the brightness of • Through wet windows the image as required and press •...

  • Page 48: White Balance

    Video Infinity Focus Shade] Use this function when you wish to For recording in shaded places. focus on faraway subjects such as Cloudy] mountains or fireworks. For recording on a cloudy day. Instead of step 2 in the previous procedure: Tungsten] Push the joystick ( ) toward [Focus]...

  • Page 49: Image Effects

    Options Default value NOTES Image Effect Off] • When you select the custom white balance: - Set the custom white balance in a Records with no image enhancing effects. sufficiently illuminated place. Vivid] - Turn off the digital zoom ( Emphasizes the contrast and color saturation.

  • Page 50: Digital Effects

    Video Setting O SET THE CUSTOM IMAGE EFFECT FUNC. 1 Press and select ( ) the Digital Effect Off] custom setting options. Desired fader/effect* FUNC. 2 Adjust ( ) each setting as desired. * You can preview the digital effect on the screen.

  • Page 51: On-Screen Displays And Data Code

    mode: O ACTIVATE AN EFFECT • All displays on • Data code only mode: Activate the selected • All displays off effect while recording or in record mode: pause mode. • All displays on mode: Activate the selected effect • Regular displays only (removes the PHOTO and then press to record the...

  • Page 52: Using Headphones

    Video Manual Adjustment of the Audio O DISPLAY THE AUDIO LEVEL METER Recording Level Usually, the audio level indicator will be displayed only after activating the manual adjustment of the audio recording level. You can choose to display it also when the audio level is Press to display the joystick adjusted automatically.

  • Page 53: Using The Mini Advanced Shoe

    • Do not connect the headphones to the AV OUT/ terminal if the icon does not appear on the screen. Only noise will be output in such case. NOTES • Use commercially available headphones with a ∅ 3.5 mm minijack and a cable no longer than 3 m.

  • Page 54: Using An External Microphone

    Video Attach the optional DM-100 Directional Stereo Microphone to the mini advanced shoe. Refer to Using the Mini Advanced Shoe 53). appears. For details about using the microphone, refer to the instruction manual of the DM-100. Using other microphones You can also use commercially available microphones.

  • Page 55: Using A Video Light

    Playlist and Scene Operations Using a Video Light You can use the optional VL-5 Video Light to shoot video or take photos in Dividing Scenes dark places. You can divide scenes (original scenes only) in order to leave out the best parts Attach the optional VL-5 Video Light and later cut out the rest.

  • Page 56: Editing The Playlist: Adding, Moving And Deleting Playlist Scenes

    Video Adding Scenes to the Playlist NOTES Options • In this mode, the scene playback will pause only at points where the scene [All Scenes (this date)] can be divided. Advancing/reversing frames will skip only between such Adds to the playlist all the scenes that were points as well, so the interval will be recorded on the same day as the selected scene.
  • Page 57 Moving Scenes in the Playlist NOTES Move the scenes in the playlist to play • You can copy scenes from the hard disk them back in the order of your choice. to the memory card ( 58) to include in Select the playlist index screen.

  • Page 58: Copying Scenes

    Video FUNC. Copy ( Copying Scenes Desired option [Yes]* FUNC. [OK] * Press to interrupt the operation while it You can copy original movies or the entire is in progress. playlist only from the hard disk to the corresponding location on the memory Copying the Entire Playlist card.

  • Page 59: Basic Recording

    Photos Refer to this chapter for details on shooting photos – taking photos and playing them back, capturing photos from video and printing photos. recorded after the autofocus is Basic Recording activated and locked. PHOTO Press fully. The ACCESS indicator will flash as the photo is being recorded.

  • Page 60: Selecting Photo Size And Quality

    Photos FUNC. Selecting Photo Size and Quality 2048x1536] Desired photo size* Desired photo quality* Photos are recorded as JPG files. As a FUNC. general rule, select a larger photo size for higher quality. Select the * Press to move back and forth between size and quality selection.

  • Page 61: Deleting A Photo Right After Recording It

    • When printing photos, use the following Basic Playback guidelines as a reference for selecting the print size. Photo size Recommended use L 2048x1536 To print photos up to A4 size. Viewing Photos M 1440x1080 To print photos up to L size (9 x 13 cm) or postcard size (10 x 14.8 cm).
  • Page 62 Photos Index Screen IMPORTANT Move the zoom lever toward W. • Observe the following precautions while the ACCESS indicator is on or flashing. • The photo index screen appears. Failing to do so may result in permanent • You can switch to the index screen data loss.

  • Page 63: Deleting Photos

    Select ( ) the photo you Deleting Photos want to delete. This step is not necessary to delete all photos or previously selected You can delete those photos that you photos. are not interested in keeping. Delete the photo(s). FUNC. Delete] [OK] Desired option...

  • Page 64: Additional Functions

    Photos Additional Functions Flash You can use the flash to take photos in dark places. Magnifying Photos during Playback Options Default value During playback, photos can be (auto) magnified up to 5 times. will appear for photos that cannot be enlarged. The flash fires automatically according to the brightness of the subject.

  • Page 65: Histogram Display

    bright; while one whose histogram NOTES peaks to the left, is relatively dark. • The flash will not fire in the following cases: - When you manually adjust the exposure in (auto) mode. - During auto exposure bracketing. - In the [ Fireworks] recording Shadows Highlights...

  • Page 66: Taking Photos While Recording Movies (Simultaneous Recording)

    Photos Auto Exposure Bracketing] Taking Photos while Recording Movies The camcorder records 3 photos using 3 (Simultaneous Recording) different exposures (dark, normal, light in 1/2 EV steps), allowing you to choose the photo you like the best. You can record photos even while the camcorder is set to mode.

  • Page 67: Light Metering Mode

    Light Metering Mode Capturing a Photo from the Playback Scene The camcorder measures the light reflected from the subject in order to You can capture frames from a scene calculate the optimal exposure settings. as photos. The size of the captured Depending on the subject, you may photo will be [ 1920x1080] and it...

  • Page 68: Protecting Photos

    Photos • Photos will be recorded on the media [Remove All] selected for recording photos ( 31). Removes the protection from all photos. FUNC. Protect] Desired option [Yes] [OK] Protecting Photos FUNC. IMPORTANT You can protect photos from accidental erasure. Initializing the recording media ( 31) will permanently erase all recordings,...
  • Page 69 Copying Photos from the Index Screen - Do not disconnect the power source or turn off the camcorder. - Do not change the position of the mode Options dial. [All Photos] NOTES Copies all the photos. [This Photo] • If there is not enough space on the memory card, as many photos as Copies only the photo marked with the orange possible will be copied before stopping...

  • Page 70: Printing Photos

    Photos • The (print/share) button lights Printing Photos up and the current print settings will be displayed for approx. 6 seconds. IMPORTANT Printing Photos (Direct Print) • If continues to flash (for more than 1 minute) or if does not appear, the The camcorder can be connected to camcorder is not correctly connected to any PictBridge-compatible printer.

  • Page 71: Selecting The Print Settings

    Printing with the (Print/Share) Options Button [Paper Settings] You can print a photo without changing Paper Size]: Available paper sizes vary the settings simply by pressing depending on the printer model. Paper Type]: Select [Photo], [Fast Photo], [Plain] or [Default]. Page Layout]: Select [Default], [Bordered] or one of the following page layouts.
  • Page 72 Photos Push the joystick ( ) toward • To continue printing, select ( another photo. The print settings menu appears. Trimming settings ( O CANCEL THE PRINTING Paper settings Current paper settings (paper size, paper 1 Press while printing. type and page layout) 2 Select ( ) [OK] and press HEN YOU HAVE FINISHED PRINTING...

  • Page 73: Trimming Settings

    • Canon's PictBridge-compatible printers: If Refer to steps 1-2 in Printing after printing does not resume automatically Changing the Print Settings ( 71). after you solved the problem, select [Continue] and press to resume printing. If that option is not available, select [Stop] and press and then restart printing from the beginning.

  • Page 74: Print Orders

    Photos Press to set the print order. NOTES The number of copies appears in • The trimming settings are canceled in orange. the following cases: Set ( ) the number of copies - When you turn off the camcorder. desired and press - When you disconnect the USB cable.
  • Page 75 Open the print menu. FUNC. Menu] Print] • The print menu appears. • If there are no photos marked with print orders, [No print orders have been set] appears. • Depending on the connected printer, you may be able to change some print settings ( 71).

  • Page 76: External Connections

    External Connections This chapter explains how to connect your camcorder to an external device such as a TV, VCR, or computer. Terminals on the Camcorder HDMI OUT Terminal* Access: Open the rear terminal cover. The HDMI OUT terminal offers a high-quality digital connection that combines audio and video in a single convenient cable.

  • Page 77: Connection Diagrams

    Connection Diagrams Connections that can be used to connect the camcorder to a TV are listed in falling order of picture quality. Type: Digital Quality: High definition Output only Connection Connect to a high-definition TV (HDTV) with an HDMI input terminal. HDMI IN HTC-100 HDMI Cable (HDMI mini-connector)
  • Page 78 External Connections Type: Analog Quality: Standard definition Output only Connect to a standard TV or a VCR with audio/video input terminals. Change the following settings on the camcorder: Connection [AV/headphones] to [ AV] ( 94). [TV Type] according to the TV set (widescreen or 4:3), if the TV cannot automatically detect and change the aspect ratio ( VIDEO Yellow...

  • Page 79: Playback On A Tv Screen

    NOTES Playback on a TV Screen • We recommend powering the camcorder using the compact power adapter. Connect the camcorder to a TV to enjoy • Connection : When you play your recordings with family and friends. back your 16:9 movies on standard TV Playback on an HDTV using one of the sets with a 4:3 aspect ratio, the TV set high-definition connections will ensure...

  • Page 80: Saving And Backing Up Your Recordings

    External Connections definition copies of your movies Saving and Backing Up 84). Your Recordings IMPORTANT When the camcorder is connected to a computer: Do not access, change or delete any of the camcorder’s folders or files Backing Up Your Recordings on a directly from the computer as this may Computer result in permanent data loss.
  • Page 81 Options for creating AVCHD discs Connecting to the DW-100 DVD Burner mode) and Creating a Disc Turn on the DVD Burner. [All Scenes] Refer to Creating DVDs. DW-100 Add all the scenes to the disc(s). Connect the camcorder to the [Remaining Scenes] DVD Burner using the supplied Add only those scenes that have not been...
  • Page 82 External Connections Press the start button on the DVD IMPORTANT Burner. • To create discs that can be played back • A progress bar will be displayed on with AVCHD-compatible devices, add to the screen. the playlist in advance the scenes you •...
  • Page 83 Select ( ) the scene you NOTES want to play back and press begin the playback. If a scene does not fit entirely in one disc, it may be divided and continue on the next disc. IMPORTANT While the camcorder is connected to the Playing Back AVCHD Discs Using the DVD Burner, do not open the memory card DW-100 DVD Burner...

  • Page 84: Copying Your Recordings To An External Video Recorder

    External Connections Copying your Recordings to an External Transferring Photos to a Computer Video Recorder (Direct Transfer) You can copy your recordings by With the software supplied on the connecting the camcorder to a VCR or DIGITAL VIDEO Solution Disk a digital video device.
  • Page 85 • If the device type selection screen • During the following operations, even if you connect the camcorder to the appears, select [Computer/Printer] computer it will not be recognized. and press - Deleting all photos • The direct transfer menu appears - Removing all transfer orders on the camcorder screen and the - Removing all print orders...
  • Page 86 External Connections Transferring Photos Automatic Transfer Options All the relevant photos will be transferred to the computer in one batch and their thumbnails will be displayed on the computer. UTOMATIC TRANSFER OPTIONS All Photos] Select ( ) a transfer option and Transfers all photos.

  • Page 87: Transfer Orders

    Setting Transfer Orders from the Index Transfer Orders Screen Options You can mark in advance the photos you want to transfer to the computer as [Individual Photos] transfer orders. You can set transfer Opens the same screen described in Marking orders for up to 998 photos.

  • Page 88: Appendix: Menu Options Lists

    Additional Information This chapter contains troubleshooting advice, screen messages, handling and maintenance tips, and other information. Appendix: Menu Options Lists Menu items not available appear grayed out. For details about how to select an item, refer to Using the Menus ( 26).

  • Page 89: Setup Menus

    Menu item Setting options Recording mode High Quality 24 Mbps], – High Quality 17 Mbps], High Quality 12 Mbps], Standard Play 7 Mbps], Long Play 5 Mbps] Simultaneous recording Simultaneous Recording Off], [ 1920x1080], – 848x480] Super Fine], [ Fine], [ Normal] Photo size/quality 1920x1080], [...
  • Page 90 Additional Information Menu item Setting options [Transfer Orders] From single photo view: – – From the index screen: [Individual Photos], [Selected Photos], [Remove All] [Delete] Original movies: – [All Scenes], [All Scenes (this date)], [This Scene], [Selected Scenes] Scenes in the playlist: –...
  • Page 91 [Onscreen Markers]: You can display a grid or a horizontal line at the center of the screen. Use the markers as a reference to make sure your subject is framed correctly (vertically and/or horizontally). • Using the onscreen markers will not affect the recordings. [Photo Review Time]: Selects the time to display a photo after it has been recorded on the hard disk or memory card.
  • Page 92 Additional Information [Focus Priority]: When the focus priority is activated, the camcorder records a photo only after the focus has been adjusted automatically. You can also select which AF frames to use. AiAF Frames]: One or more AF frames out of the nine frames available are automatically selected and the focus is fixed on them.
  • Page 93 Playback Setup Menu item Setting options [Rec Media for Photos] [HDD], [Mem. Card] – [Photo Capture Quality] Super Fine], [ Fine], [ Normal] – – [Data Code] Date], [ Time], [ Date and Time], – – Camera Data] [USB Connection Type] DVD Burner], [ Computer/Printer], –...
  • Page 94 Additional Information System Setup 1 Menu item Setting options [Font Size] Large], [ Small] – [Output Onscreen On], [ Off] – – – Displays] [LCD Brightness] – [Language ],[DEUTSCH], [ [ENGLISH], [ESPAÑOL], [FRANÇAIS], [ITALIANO], [MAGYAR], [MELAYU], [POLSKI], [ ], [TÜRKÇE], ], [ ], [ ], [...
  • Page 95 Wide TV]: TV sets with 16:9 aspect ratio. • When the TV type is set to [ Normal TV], during the playback of video originally recorded with an aspect ratio of 16:9, the picture will not be displayed full screen. •...
  • Page 96 Additional Information • In standby mode, the camcorder will shut off after the time selected for the [Quick Start] setting. [Quick Start]: Select whether to activate the Quick Start function when you close the LCD panel in a recording mode ( ) and the length of time after which the camcorder will end the standby mode and shut off automatically.
  • Page 97 Date/Time Setup Menu item Setting options [Time Zone/DST] List of world time zones. [Date/Time] – [Date Format] [Y.M.D (2008.1.1 AM 12:00)], – [M.D,Y (Jan. 1, 2008 12:00 AM)], [D.M.Y (1.Jan.2008 12:00 AM)] [Calendar Start Day] [Saturday], [Sunday], [Monday] – – –...

  • Page 98: Troubleshooting

    Additional Information Trouble? Troubleshooting If you have a problem with your camcorder, refer to this section. Sometimes what you think is a malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions.
  • Page 99 cording Pressing Start/Stop will not start recording. - You cannot record while the camcorder is writing previous recordings on the hard disk/memory card (while the ACCESS indicator is on or flashing). - The recording media is full or it already contains the maximum number of scenes. Delete some recordings 42, 63) or initialize the recording media ( 31) to free some space.
  • Page 100 Additional Information Playback Pressing the playback button does not start playback. - The camcorder has exceeded its operational temperature ( appears). Turn off the camcorder and let it cool down before resuming use. - The camcorder has fallen below its operational temperature ( appears).
  • Page 101 The CHG (charge) indicator flashes rapidly. (one flash at 0.5-second intervals) Charging has stopped because the compact power adapter or the battery pack is faulty. Consult a Canon Service Center. The CHG (charge) indicator flashes very slowly. (one flash at 2-second intervals) The battery pack is too hot.
  • Page 102 Additional Information The picture is displayed correctly but there is no sound from the built-in speaker. - Open the LCD panel. - Speaker volume is turned off. Adjust the volume ( 37). - If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it. A rattling can be heard from the camcorder.
  • Page 103 The camcorder is connected using the optional HTC-100 HDMI Cable, but there is no picture or sound from the HDTV. - Disconnect the HTC-100 HDMI Cable and then restore the connection or turn the camcorder off and then on again. The camcorder is connected using the optional HTC-100 HDMI Cable, but HDMI-CEC does not work (cannot play back using the TV's remote control).

  • Page 104: List Of Messages

    Additional Information List of Messages (in alphabetical order) Following the list of messages for the camcorder you can find separate lists for print- related messages ( 110) and for messages that appear only when using the optional DW-100 DVD Burner ( 109).
  • Page 105 Cannot edit Check the memory card - The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder ( 31). Cannot enter standby mode now - The camcorder cannot enter standby mode if the remaining battery charge is too low. Cannot play back - There is a problem with the hard disk/memory card.
  • Page 106 Additional Information Cannot record movies on this memory card - Movies cannot be recorded on a 64 MB or smaller memory card. Cannot record movies on this memory card Initialize only using the camcorder - The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder ( 31).
  • Page 107 Error writing on the memory card. Data may be recovered if the memory card has not been removed. Attempt recovering the data? - This message will appear the next time you turn on the camcorder if power supply was accidentally interrupted while the camcorder was writing on the memory card.
  • Page 108 Additional Information No memory card - There is no memory card in the camcorder. No photos - There are no photos to play back. No scenes - There are no scenes in the recording media selected. Number of scenes already at maximum - The maximum number of scenes has been reached.
  • Page 109 The lens cover is not fully closed. Turn the camcorder off, then on again. - The lens cover did not close completely when you set the camcorder to a playback mode. Turn the camcorder off and then on again. If the problem persists, contact a Canon Service Center. The lens cover is not fully open.
  • Page 110 Additional Information Disc access failure. Check the disc. - There was an error when reading the disc or attempting to write onto it. - This message can appear also if condensation has formed ( 118). Wait until the DVD burner dries completely before resuming use.
  • Page 111 File error - You attempted to print a photo that was recorded with another camcorder, has a different compression, or was edited on a computer. Hardware error - Cancel printing. Turn off the printer and turn it back on. Check the printer status. If the printer is equipped with a battery, it might be exhausted.
  • Page 112 Additional Information Printer error - A malfunction has occurred that may require repairs. (Canon inkjet printers: the printer's green power lamp and orange error lamp flash alternately.) - Disconnect the USB cable and turn off the printer. Unplug the printer's power cord from the power outlet and contact the appropriate customer support center or service center.

  • Page 113: Handling Precautions

    Do’s and Don’ts Handling Precautions camcorder be dropped or subject to a Camcorder similar condition, a mechanism designed to help prevent hard disk damage will activate and recording/ Make sure to observe the following playback may stop or the camcorder precautions to ensure maximum may turn off.
  • Page 114 Additional Information • Use the camcorder within its camcorder is not waterproof – avoid operating temperature range. If the also water, mud or salt. If any of the camcorder’s temperature becomes above should get into the camcorder too hot or too cold, recording/ it may damage the camcorder and/or playback may stop in order to prevent the lens.
  • Page 115 Regarding the use of non-Canon battery Battery Pack packs • For your safety, battery packs that are not genuine Canon battery packs will DANGER! not be charged even if you attach Treat the battery pack with care. them to this camcorder or to the •...
  • Page 116 Additional Information • Check the direction before inserting Lithium Button Battery the memory card. Forcing a memory card into the slot if it is not correctly oriented may damage the memory card or the camcorder. WARNING! • Do not attach any labels or stickers •...

  • Page 117: Maintenance/Others

    Maintenance/Others Disposal When you delete movies or initialize the hard disk or memory card, only the file allocation table is altered and stored data is not physically erased. Take the Cleaning necessary precautions when you dispose of the camcorder or memory card, for example by physically Camcorder Body damaging it to prevent the leakage of...

  • Page 118: Using The Camcorder Abroad

    Additional Information Condensation Using the Camcorder Abroad Moving the camcorder rapidly between Power Sources hot and cold temperatures may cause You can use the compact power condensation (water droplets) to form adapter to operate the camcorder and on its internal surfaces. Stop using the to charge battery packs in any country camcorder if condensation is detected.

  • Page 119: System Diagram

    General Information System Diagram (Availability differs from area to area) CG-800E Battery Charger SS-600/SS-650 Shoulder Strap WS-20 Wrist Strap BP-807 , BP-808, BP-819, BP-827 WL-D88 Battery Pack Wireless Controller CA-570 Compact Power Adapter WD-H37 II Wide-converter TV/HDTV HTC-100 HDMI Cable TL-H37 Tele-converter VCR/DVD recorder...

  • Page 120: Optional Accessories

    Additional Information Optional Accessories Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack).
  • Page 121 Recording and Playback Times Recording and playback times given in the following tables are approximate and vary according to recording mode and charging, recording or playback conditions. The effective usage time of the battery pack may decrease when recording in cold surroundings, when using the brighter screen settings, etc.
  • Page 122 Additional Information TL-H37 Tele-converter This Tele-converter lens increases the focal length of the camcorder lens by a factor of 1.5. • The image stabilizer is not as effective when the Tele-converter is attached. • The minimum focusing distance at full telephoto with the TL-H37 is 3 m.
  • Page 123 DM-100 Directional Stereo Microphone This highly sensitive, super-directional microphone attaches to the camcorder’s mini advanced shoe. It can be used as directional microphone (monaural) or stereo microphone. Shoulder Strap You can attach a shoulder strap for more security and portability. SC-2000 Soft Carrying Case A handy camcorder bag with padded compartments and plenty of space for...

  • Page 124: Specifications

    Additional Information Specifications HG21/HG20 System Recording System Movies: AVCHD Video compression: MPEG-4 AVC/H.264; Audio compression: Dolby Digital 2ch Photos: DCF (Design rule for camera system), compatible with Exif Ver. 2.2 and with DPOF Image compression: JPEG (Super Fine, Fine, Normal)
  • Page 125 Terminals ∅ 3.5 mm minijack; Output only (dual purpose terminal also for headphones stereo output) AV OUT/ Terminal Video: 1 Vp-p / 75 ohms unbalanced Audio: –10 dBV (47 kohm load) / 3 kohm or less USB Terminal mini-B, USB 2.0 (Hi-Speed USB) COMPONENT OUT Terminal Luminance (Y): 1 Vp-p / 75 ohms;...

  • Page 126: Index

    Additional Information Copying Index Movies ..... . 58 Photos ..... . 68 25F progressive frame rate .
  • Page 127 Histogram ..... . .65 Playback Movies ..... . 36 Photos .
  • Page 128 Additional Information Special Scene (recording programs) ... . . 43 USB terminal ....76 Sports (recording program) .
  • Page 129 Canon Europa N.V. Bovenkerkerweg 59-61, 1185 XB Amstelveen, The Netherlands Canon UK Ltd. CCI Service Centre, Unit 130 Centennial Park, Borehamwood, Hertfordshire, WD6 3SE, England Telephone 0870-241-2161 Canon Australia Pty. Ltd. Info-Line: 131383 www.canon.com.au Canon New Zealand Ltd. Customer Care: (09) 489 0470 www.canon.co.nz Canon Singapore Pte.

This manual is also suitable for:

Hg21

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