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Dell™ Vostro™ 3500 Service Manual
Diagnostics
 
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Intel a n d Core are either trademarks or registered
trademarks of Intel Corporation; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
February 2010     Rev. A00

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   Summary of Contents for Dell Vostro 3500

  • Page 1

    Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Removing The Audio Board, Audio Board

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Audio Board 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 3

    10. Lift the audio board up and away from the computer. 11. Open the clip that secures the audio board data cable to the audio board.

  • Page 4: Replacing The Audio Board

    12. Disconnect the audio board data cable from its connector on the audio board. Replacing the Audio Board To replace the audio board, perform the above steps in reverse order. Back to Contents Page...

  • Page 5: Base Cover, Removing The Base Cover

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Base Cover 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 6: Replacing The Base Cover

    Replacing the Base Cover To replace the base cover, perform the above steps in reverse order. Back to Contents Page...

  • Page 7: Removing The Battery

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Battery NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 8: Replacing The Battery

    5. Slide the battery and remove it from the computer. Replacing the Battery To replace the battery, perform the above steps in reverse order. Back to Contents Page...

  • Page 9: System Setup, Entering System Setup & Overview, System Setup Screens, System Setup Options

     Entering System Setup 1. Turn on (or restart) your computer. 2. When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.  3. Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display and then press <F2>.

  • Page 10

    The Main tab lists out the primary hardware features of the computer. The table below defines the function of each option. Main Displays the computer model number. System Displays the BIOS revision. Dell Bios Version Name Resets the date on the computer's internal calendar. System Date Resets the time on the computer's internal clock. System Time Displays the type of processor.

  • Page 11

    Allows the clock speed of the processor to be dynamically changed by software while minimizing Default: Enabled EIST power draw and heat dissipation. Allows increased protection against buffer overflow Default: Enabled Execute Disable Bit attacks. Allows a platform to run multiple operating systems Intel® Virtualization and applications in independent partitions, allowing Default: Disabled...

  • Page 12: Bluetooth Card, Removing The Bluetooth Card, Replacing The Bluetooth Card

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Bluetooth Card 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 13: Removing The Camera

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Camera 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 14: Replacing The Camera

    Replacing the Camera To replace the camera, perform the above steps in reverse order. Back to Contents Page...

  • Page 15: Removing The Coin-cell Battery

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 16

    6. Lift up the coin-cell battery and remove it from the computer. Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page...

  • Page 17: Device Status Lights, Led Error Codes, Battery Status Lights, Keyboard Status Lights

    If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and blue light — An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.

  • Page 18

    FLASH-ON-FLASH 1. Reseat the display cable. 2. Replace the display panel. Display panel error 3. Replace the video card/system board. OFF-FLASH-OFF 1. Install compatible memory modules. 2. If two modules are installed, remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.

  • Page 19: Removing The Display Assembly, Display Assembly

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Assembly 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 20

    12. Disconnect the antenna cables from their connectors on the system board. 13. Disconnect the camera cable from its connector on the system board. 14. Release the antenna cables and the camera cable from their routing guides on the computer.

  • Page 21

    15. Remove the screws that secure the display assembly to the computer. 16. Lift the display assembly up and away from the computer.

  • Page 22: Replacing The Display Assembly

    Replacing the Display Assembly To replace the display panel, perform the above steps in reverse order. Back to Contents Page...

  • Page 23: Expresscard Cage, Removing The Expresscard Cage

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard Cage 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 24

    11. Disconnect the ExpressCard cage cable from its connector on the system board. 12. Lift the ExpressCard cage up and away from the computer.

  • Page 25

    Replacing the ExpressCard Cage To replace the ExpressCard cage, perform the above steps in reverse order. Back to Contents Page...

  • Page 26: Removing The Expresscard

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 27

    Replacing the ExpressCard To replace the ExpressCard, perform the above steps in reverse order.   Back to Contents Page...

  • Page 28: Hard Drive, Removing The Hard Drive

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 29

    6. Lift the hard-drive assembly up and away from the computer. 7. Remove the screws that secure the hard-drive bracket to the hard drive.

  • Page 30: Replacing The Hard Drive

    8. Remove the hard-drive adapter from the hard-drive assembly. 9. Lift the hard-drive bracket up and away from the hard drive. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page...

  • Page 32: Removing The Heat Sink And Fan Assembly

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Fan Assembly 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 33: Replacing The Heat Sink And Fan Assembly

    15. Lift the heat sink and fan assembly up and away from the system board. Replacing the Heat Sink and Fan Assembly To replace the heat sink and fan assembly, perform the above steps in reverse order. Back to Contents Page...

  • Page 34: Removing The Io Board

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the IO Board 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 35: Replacing The Io Board

    15. Disconnect the IO-board cable from the IO board. 16. Remove the IO board from the computer. Replacing the IO Board To replace the IO board, perform the above steps in reverse order. Back to Contents Page...

  • Page 36: Removing The Keyboard

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Keyboard 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 37

    6. Carefully open the clip to release the keyboard cable. 7. Disconnect the keyboard cable from its connector on the system board and remove the keyboard from the computer.

  • Page 38: Replacing The Keyboard

    Replacing the Keyboard To replace the keyboard, perform the above steps in reverse order. Back to Contents Page...

  • Page 39: Display Bezel, Removing The Display Bezel

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Bezel 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 40: Replacing The Display Bezel

    Replacing the Display Bezel To replace the display bezel, perform the above steps in reverse order. Back to Contents Page...

  • Page 41: Display Panel, Removing The Display Panel

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Panel 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 42: Replacing The Display Panel

    14. Remove the screws that secure the brackets and hinges to the display panel. 15. Remove the hinges and brackets from the display panel. Replacing the Display Panel To replace the display panel, perform the above steps in reverse order. Back to Contents Page...

  • Page 43: Removing The Memory Module(s)

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 44: Replacing The Memory Module(s)

    Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order. Back to Contents Page...

  • Page 45: Memory Card, Removing The Memory Card

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Card 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 46: Replacing The Memory Card

    Replacing the Memory Card To replace the memory card, perform the above steps in reverse order.   Back to Contents Page...

  • Page 47: Optical Drive, Removing The Optical Drive

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 48: Replacing The Optical Drive

    Replacing the Optical Drive To replace the optical drive, perform the above steps in reverse order. Back to Contents Page...

  • Page 49: Palm Rest, Removing The Palm Rest

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Palm Rest 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 50

    8. Flip the computer over with the right side facing up. 9. Remove the keyboard. 10. Open the clip that secures the media-button cable to the system board. 11. Disconnect the media-button cable from its connector on the system board.

  • Page 51

    12. Open the clip that secures the touchpad data cable to the system board. 13. Disconnect the touchpad data cable from its connector on the system board.

  • Page 52

    14. Open the clip that secures the audio-board data cable to the system board. 15. Disconnect the audio-board cable from its connector on the system board.

  • Page 53

    16. Open the clip that secures the fingerprint reader cable to the system board. 17. Disconnect the fingerprint reader cable from its connector on the system board.

  • Page 54

    18. Remove the screws that secure the palm rest to the front of the computer. 19. Gently pry along the edges of the palm rest to release the palm rest.

  • Page 55: Replacing The Palm Rest

    20. Lift the palm rest up and away from the computer. Replacing the Palm Rest To replace the palm rest, perform the above steps in reverse order. Back to Contents Page...

  • Page 56: Removing And Replacing Parts

    Back to Contents Page Removing and Replacing Parts Dell™ Vostro™ 3500 Service Manual   Battery   Memory Card   ExpressCard   Subscriber Identity Module (SIM) Card   Base Cover   Memory   Hard Drive   Optical Drive   Coin-Cell Battery   Wireless Wide Area Network (WWAN) Card   Wireless Local Area Network (WLAN) Card   Keyboard   Palm Rest...

  • Page 57: Removing The Processor

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 58: Replacing The Processor

    Replacing the Processor CAUTION: While replacing the processor, ensure that the cam lock is in the fully open position before seating the processor module. A processor module that is not properly seated can result in an intermittent connection or permanent damage to the microprocessor and ZIF socket. To replace the processor, perform the above steps in reverse order.

  • Page 59: Removing The Power-button Board

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power-Button Board 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 60

    10. Open the clip that secures the power-button cable to the power-button board. 11. Disconnect the power-button cable from the power-button board.

  • Page 61: Replacing The Power-button Board

    12. Lift the power-button board up and away from the computer. Replacing the Power-Button Board To replace the power-button board, perform the above steps in reverse order. Back to Contents Page...

  • Page 62: Removing The Sim Card

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SIM Card 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 63: Replacing The Sim Card

    Replacing the SIM Card To replace the SIM card, perform the above steps in reverse order. Back to Contents Page...

  • Page 64: Removing The Speaker

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Speaker 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 65

    10. Remove the silver tape that secures the speaker cable to the palm rest. 11. Release the speaker cables from their routings on the palm rest.

  • Page 66

    12. Remove the screws that secure the speakers to the palm rest. 13. Lift the speakers up and away from the palm rest.

  • Page 67: Replacing The Speaker

    Replacing the Speaker To replace the speaker, perform the above steps in reverse order. Back to Contents Page...

  • Page 68: Specifications

    Back to Contents Page   Specifications Dell™ Vostro™ 3500 Service Manual    Communications   AC Adapter   Processor    Ports and Connectors   ExpressCard   Drives   Keyboard   Video   System Information   Physical    Battery   Environmental   Audio   Display   Touchpad   Memory NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.

  • Page 69

    Wireless wireless local area network (WLAN) wireless wide area network (WWAN) worldwide interoperability for microwave access (WiMAX) ® Bluetooth wireless ExpressCard   NOTE: The ExpressCard slot does NOT support PC Cards. ExpressCard connector ExpressCard slot Cards supported 34 mm ExpressCards Ports and Connectors  Audio microphone connector, stereo headphone/speakers  connector Video 15-pin VGA connector 19-pin HDMI connector Network adapter RJ-45 connector...

  • Page 70

    conditions and can significantly reduce under certain power-intensive conditions. Life span approximately 300 charge/discharge cycles Depth: 4-cell/6-cell/9-cell 57.80 mm (2.27 inches) Height: 4-cell/6-cell 20.80 mm (0.81 inch) 9-cell 40.15 mm (1.58 inches) Width: 4-cell/6-cell/9-cell 255.60 mm (10.06 inches) Weight: 4-cell 250.00 g (0.55 lb) 6-cell 340.00 g (0.75 lb)

  • Page 71

    Operating 0.66 Grms (2 Hz–600 Hz) Non-operating 1.30 Grms (2 Hz–600 Hz)   NOTE: Vibration is measured using a random-vibration spectrum that simulates user environment. Maximum shock: Operating 110 G (2 ms) Non-operating 160 G (2 ms)   NOTE: Shock is measured with hard drive in head-parked position and a 2 ms half-sine pulse. Back to Contents Page  ...

  • Page 72: System Board, Removing The System Board

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 73: Replacing The System Board

    15. Gently lift the system board up and away from the computer. Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page...

  • Page 74: Removing The Wlan Card

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the WLAN Card 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 75: Replacing The Wlan Card

    6. Pull the WLAN card away from its connector on the system board and remove it from the computer. Replacing the WLAN Card To replace the WLAN Card, perform the above steps in reverse order. Back to Contents Page...

  • Page 76: Working On Your Computer, Before Working Inside Your Computer, Recommended Tools, Turning Off Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

  • Page 78: Removing The Wwan Card

    Dell™ Vostro™ 3500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the WWAN Card 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 79

    6. Pull the WWAN card away from its connector on the system board and remove it from the computer. Replacing the WWAN Card To replace the WWAN Card, perform the above steps in reverse order. Back to Contents Page...

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