Alcatel OT-I650C User Manual page 31

following table. If the problem remains unsolved, please contact the phone vendor.
FAQ
The telephone does not
charge properly
The phone does not switch
on
The phone card has been
inserted but the card
information cannot be
read
The phone displays "Enter
PUK number"
Unable to dial a number
Poor sound quality
The other party cannot
hear you during a call
The receiver volume is low
The phone signal is poor or
switches off frequently
Item to be checked
Make sure that the charger is correctly connected to
the phone and the power socket.
Make sure you are using a charger specifically
designed for this phone.
Check the battery charge level.
Make sure the battery is properly installed.
Press and hold the ON key until the screen comes
on.
Make sure the UIM card is properly inserted.
Make sure your UIM card is valid.
Make sure the card's contact face is not dirty, if it is,
wipe it with a clean cloth.
Contact the network operator for a PUK number.
Unlock the phone using the PUK number.
Make sure you have dialed a valid phone number.
Check if your phone is connected to the network.
Check if the reception signal is strong enough.
If you are inside a building, rotate the phone or
move close to a window.
Make sure the mouthpiece is not blocked.
Check if the receiver volume is set to maximum.
Make sure the phone antenna is not damaged.
Check the phone signal strength.
If there is no signal, use your phone in a location
where the signal is strong.
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