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Troubleshooting
Troubleshooting: Dell
®
Bluetooth
Problem or Symptom
I cannot connect to a paired
device that is listed in Entire
Bluetooth Neighborhood.
The device I want to connect
to is not listed in Entire
Bluetooth Neighborhood.
I cannot print to the
Bluetooth printer from this
computer.
I cannot print Print from
another Bluetooth computer
to a standard printer that is
physically connected to this
computer.
I cannot send a fax using
the fax capabilities of a
Bluetooth telephone,
modem, or other device that
offers fax service.
I cannot adjust the
headphone volume.
I cannot communicate with a
cell phone or reconnect to a
cell phone.
™
2.0 + EDR Technology User Guide
Possible Solution
Check to see if the device is turned on, in range, and in Discoverable mode
(refer to the manual that came with the device for instructions for making
the device discoverable). Devices that you have paired with are listed in
Entire Bluetooth Neighborhood regardless of whether they are turned on, in
range, or in Discoverable mode.
Check to see if the device Bluetooth radio is turned on (refer to the manual
that came with the device for instructions). If the other device is a
Bluetooth computer, check the appearance of the Bluetooth icon in the
notification area (see
If you have connected a Bluetooth device with another Bluetooth device
besides this computer (for example, connecting a headset with a cellular
phone), you must delete the existing connection to this computer, and then
re-create the connection.
Check to see if the device is turned on, in range, and in Discoverable mode. See
"Finding Bluetooth
If you have printed to the printer before, verify that the printer is in range,
is turned on, is not malfunctioning, and is still paired with this computer.
If you have not printed to the printer before, did you install the printer? If
not, install the printer according to the instructions provided in
Bluetooth Printer from This
that the procedure you followed matches the instructions.
If you have printed to the printer before, verify that you are in range of and
paired with this computer, that both the printer and this computer are
powered on, that the printer is not malfunctioning, and that the printer is
the default printer for this computer.
If you have not printed to the printer before, did you install the printer on
your computer as specified in
Standard Printer That Is Physically Connected to This
follow these instructions and try again.
The device offering the fax service may be set to use another device instead of
the fax modem.
Check to see if the volume on the headphones is set to minimum.
Adjust the volume using the volume control on the media player rather
than the master volume control on the computer.
Verify that the cell phone is in Discoverable mode, is in range, and that the
Bluetooth radio is turned on. See
Wireless 355 Module with
"Using Bluetooth
Devices."
Computer. If you did install the printer, verify
Print from Another Bluetooth Device to a
"Finding Bluetooth
Tools").
Computer? If not,
Devices."
Print to a
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