Panasonic Toughbook FZ-A1 Brochure page 12

CORE MANUFACTURER MEANS HIGHER QUALITY CONTROL
We are the only major manufacturer that designs
and tests our tablets and most key components in
our own factory. This allows us to control quality,
consistency and parts availability every step of
the way.
LOWER TOTAL COST OF OWNERSHIP (TCO)
Lower failure rates mean fewer repair expenses and
less downtime. Our rugged computers average
better than 20% lower total cost of ownership
over five years compared to commercial-grade
notebooks — and we expect the same results with
our commercial-grade tablets. That translates to
hundreds of dollars of savings per unit.
FASTER SERVICE AND MINIMAL DOWNTIME
Panasonic's world-class service and support ensure
that Toughpad repair time will be minimal.
™
Three-year limited international warranty on Toughpad
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tablets (compared to the one-year warranty offered by most
commercial-grade tablet manufacturers)
24/7 technical support hotline in English, Spanish and
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Portuguese with an average speed to answer less than one
minute (1-800-662-3537 then press 2 for technical support.)
Industry-benchmark turnaround time on repairs average less
■
than two days
In-warranty repair with no charge for shipping to and from our
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National Service Center
Website support, including Internet chat, web portal, FAQs and
■
manuals
Extended warranty and battery warranty replacement program
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options
Toughpad Protection Plus program option for accidental damage
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coverage
Hot-swap program option for next-day swap replacement
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SOLUTIONS FOR BUSINESS